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Effective public mental health policy and practice call for a trained workforce that is competent in mental health promotion and delivering on improved mental health. Systematic information on what competencies are needed for mental health promotion practice in the health sector is lacking. The purpose of this paper is to investigate these competencies for mental health promotion.

A Delphi survey was carried out to facilitate a consensus-building process on development of the competencies. Professionals (n=32) working in mental health and mental health promotion took part in the survey. The experts were asked their professional views on the needed competencies as well as to rank the importance of the competencies. Two questionnaire rounds were carried out in order to reach consensus.

In total, 16 main competencies and 56 subcompetencies were identified through the Delphi survey. The competencies were divided into three category domains: theoretical knowledge, practical skills and attitudes and values each category representing an important aspect of mental health promotion competency.

The competencies provide a resource for workforce development, as they illustrate what theoretical knowledge, practical skills and attitudes and values are required. They provide an instrument to enhance education and training programmes in mental health promotion contributing to a more skilled workforce and improved quality of practice as well.

A strong consensus was reached within the participating experts, them viewing all competencies as important. The identified competencies highlight the great variety of different competencies and competency areas that are needed for effective mental health promotion practice in the health sector.

Mobile communication has grown beyond its original scope and scale, and mobile operators have played a significant role in this phenomenon. Since the mobile operator business is highly regulated, the authors aim to analyze the effects of regulation on the industry during the period 1985‐2009. They also aim to consider its potential effects in the years 2010‐2015.

The method selected for this research was the Delphi method. The challenge was that this method was originally created to assess experts' opinions about the course of development of a certain technology or phenomenon in the future, and then by using for example a scenario technique, to draw conclusions about its possible futures. Here the authors used the Delphi method for estimating past development also, i.e. experts' opinions of the causes and effects of laws and other regulations in the past few decades.

According to this research the ultimate goals of the regulator, set as early as in the middle of the 1980s, have been actualized: in Finland there are several competing nationwide mobile operators and the use of mobile phones is cheap compared to many other countries. One significant finding of this study is that the regulatory framework for the mobile operator business has become more complex over the years and that this complexity is also likely to grow in the future.

Dynamic regulation has enabled strong competition in Finland's mobile operator market and at the same time a very high service level for subscribers. The Delphi method is proven to be a powerful tool also when examining past events, and the authors recommend Delphi for use in studies related to other sectors of administration and fields of business.

This paper enables better monitoring of the changes in regulatory framework over a long period in which several changes have been made, compared to previous studies which focus on a single regulatory action.