Search results

1 – 10 of 149
To view the access options for this content please click here
Case study
Publication date: 10 October 2014

Hamad A. Al Ali and Syed Zamberi Ahmad

International business and/or strategic management.

Abstract

Subject area

International business and/or strategic management.

Study level/applicability

This case is useful for undergraduate and postgraduate level students majoring in international business management and/or strategic management.

Case overview

Etihad Airways was established in 2003, in Abu Dhabi, United Arab Emirates (UAE) with the UAE government as sole owner. It is the national carrier of UAE with Abu Dhabi as its centre of operations. Etihad is recognized as a fast-growing player in the aviation industry, and has become one of the dominant international players in the industry in a relatively short time. Etihad's fleet now contains more than 67 planes, with more than 1,300 flights per week to diverse destinations across the Middle East, Africa, Europe, Asia, Australia and North America. The company describes its business strategy as “sustainable growth”. Looking through a practitioner's lens, strategic partnerships have been the critical activities through which Etihad has delivered its strategy. The purpose of this case study is therefore to elaborate on its major and successful partnerships and the critical benefits of these. Secondary data were collected from credible sources including academic studies, relevant Etihad publications and industry reports published by official aviation associations.

Expected learning outcomes

Students will be able to understand the theory of strategic partnerships, their roles and benefits and critically evaluate the pre-staging “requirements” of such partnerships. In this case, the specific learning outcome of it is to help students to understand the importance of successful strategic partnerships for Etihad Airlines and how partnership strategies can improve the performance of Etihad Airlines.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Details

Emerald Emerging Markets Case Studies, vol. 4 no. 5
Type: Case Study
ISSN: 2045-0621

Keywords

To view the access options for this content please click here
Article
Publication date: 5 October 2021

Muhammad Ali, Ali Nawaz Khan, Mubbsher Munawar Khan, Atif Saleem Butt and Syed Hamad Hassan Shah

This study aims to analyze the relationship between mindfulness and study engagement focusing on the mediating mechanism between the relationships proposed. Based on the…

Abstract

Purpose

This study aims to analyze the relationship between mindfulness and study engagement focusing on the mediating mechanism between the relationships proposed. Based on the conservation of resources (COR) theory, the authors examine whether psychological capital (PsyCap) and intrinsic motivation mediate the relationship between mindfulness traits and study engagement.

Design/methodology/approach

Path analysis was conducted to test the hypothesized relationships among a sample of 428 international students studying in Chinese universities in Shanghai.

Findings

The results support the hypothesized relationships and imply that mindfulness is an essential antecedent of study engagement and more mindful students are more engaged in studying. Besides, the relationship between self-rated mindfulness and study engagement is mediated by PsyCap and intrinsic motivation.

Research limitations/implications

For universities, these findings help develop unique educational strategies to resolve issues related to study involvement. The study has several theoretical and practical implications.

Originality/value

The current study explored the relationship between mindfulness and study engagement in international students studying in Chinese universities – an understudied context in higher education. The authors find that mindfulness has positive effects on study engagement through PsyCap and intrinsic motivation.

Details

Journal of Professional Capital and Community, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-9548

Keywords

To view the access options for this content please click here
Book part
Publication date: 9 June 2016

Marc Owen Jones

Here, we examine the challenges to democratization in Bahrain, with a particular focus on how the recent 2011 Uprising has resulted in a deepening of authoritarianism. It…

Abstract

Here, we examine the challenges to democratization in Bahrain, with a particular focus on how the recent 2011 Uprising has resulted in a deepening of authoritarianism. It is argued that the recent unrest has brought into sharp relief the absence of “quality” democracy in Bahrain, and that any form of democratic transition is dependent on the will of a conservative Al Khalifa-Saudi nexus. While the pro-democracy movement may have prompted minor concessions on the part of the government, the extent of the popular mobilization triggered the Al Khalifa regime’s authoritarian reflex, and they have reacted to throttle the Uprising by putting in place legislative, ideological, and political barriers to reform, which points not only to a current de-democratization, but also a lack of future democratization. In addition to arguing for the post-2011 undoing of democracy in Bahrain, this paper also points to two major barriers to future democratization; (1) a conservative, post-Independence Al Khalifa-Saudi coalition assisted by large military resources (2) protracted communal tension brought about by the government’s instrumentalization of sectarianism.

Details

Protest, Social Movements and Global Democracy Since 2011: New Perspectives
Type: Book
ISBN: 978-1-78635-027-5

Keywords

To view the access options for this content please click here
Article
Publication date: 13 March 2017

Valerie Priscilla Goby, Hamad Mohammed Ahmad Ali, Mohammed Ahmad Abdulwahed Lanjawi and Khalil Ibrahim Mohammed Ahmad Al Haddad

The aim of this study is to conduct an initial investigation of information sharing between the vast number of expatriate employees and the small minority of local…

Abstract

Purpose

The aim of this study is to conduct an initial investigation of information sharing between the vast number of expatriate employees and the small minority of local employees in Dubai’s private sector workforce. Research on the impact of the workforce localization policy has highlighted the frequent marginalization of locals within the expatriate-dominated private sector. One form of this is the reluctance of expatriates to share information with local recruits, and the authors conducted this study to assess the reality and extent of this phenomenon.

Design/methodology/approach

The authors designed a brief interview survey to probe how Emirati employees secure workplace information and whether they experience information withholding on the part of expatriate colleagues. The authors also explored whether any such experience impacts on their attitudes to working in the private sector since this is a key factor in the success of the localization policy. Complete responses were received from 0.9 per cent of the total local private sector workforce.

Findings

A notable lack of information sharing emerged with 58 per cent of respondents reporting their expatriate colleagues’ and superiors’ reluctance to share information with them, and 63 per cent describing experiences of discriminatory behavior.

Research limitations/implications

The authors identify key cultural and communication issues relating to localization within Dubai’s multicultural workforce. These include the broader cultural factors that determine how Emiratis conceptualize information sharing. Future research can pursue this issue to help inform the development of supportive information sharing practices. Such practices are an essential part of the creation of a diversity climate, which is necessary to sustain localization.

Originality/value

This study is a pioneering attempt to empirically investigate the information sharing practices that Emirati private sector employees experience. It suggests that the exclusion of citizens from the workplace through practices such as “ghost Emiratization” reverberates in the workplace through a lack of information sharing.

Details

International Journal of Organizational Analysis, vol. 25 no. 1
Type: Research Article
ISSN: 1934-8835

Keywords

Content available
Article
Publication date: 16 August 2021

Shamal Faily, Claudia Iacob, Raian Ali and Duncan Ki-Aries

This paper aims to present a tool-supported approach for visualising personas as social goal models, which can subsequently be used to identify security tensions.

Abstract

Purpose

This paper aims to present a tool-supported approach for visualising personas as social goal models, which can subsequently be used to identify security tensions.

Design/methodology/approach

The authors devised an approach to partially automate the construction of social goal models from personas. The authors provide two examples of how this approach can identify previously hidden implicit vulnerabilities and validate ethical hazards faced by penetration testers and their safeguards.

Findings

Visualising personas as goal models makes it easier for stakeholders to see implications of their goals being satisfied or denied and designers to incorporate the creation and analysis of such models into the broader requirements engineering (RE) tool-chain.

Originality/value

The approach can be used with minimal changes to existing user experience and goal modelling approaches and security RE tools.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

Keywords

To view the access options for this content please click here
Article
Publication date: 16 November 2020

S. Das, Asgar Ali and R.N. Jana

This paper aims to present the analytical investigation on an unsteady magneto-convective rotation of an electrically conducting non-Newtonian Casson hybrid nanoliquid…

Abstract

Purpose

This paper aims to present the analytical investigation on an unsteady magneto-convective rotation of an electrically conducting non-Newtonian Casson hybrid nanoliquid past a vertical porous plate. The effects of thermal radiation, heat source/sink and hydrodynamic slip phenomenon are also taken into account. Ethylene glycol (EG) is adopted as a base Casson fluid. The Casson fluid model is accounted for to describe the rheological characteristics of non-Newtonian fluid. EG with copper and alumina nanoparticles is envisaged as a non-Newtonian Casson hybrid nanoliquid. The copper-alumina-ethylene glycol hybrid nanoliquid is considered as the regenerative coolant.

Design/methodology/approach

The perturbation method is implemented to develop the analytical solution of the modeled equations. Acquired solutions are used to calculate the shear stresses and the rate of heat transfer in terms of amplitudes and phase angles. Numerical results are figured out and tabled to inspect the physical insights of various emerging parameters on the pertinent flow characteristics.

Findings

This exploration discloses that the velocity profiles are strongly diminished by the slip parameter. Centrifugal and Coriolis forces caused by the plate rotation are found to significantly change the entire flow regime. The supplementation of nanoparticles is to lessen the amplitude of the heat transfer rate. A comparative study is carried out to understand the improvement of heat transfer characteristics of Casson hybrid nanoliquid and Casson nanoliquid. However, the Casson hybrid nanoliquid exhibits a lower rate of heat transfer than the usual Casson nanoliquid.

Practical implications

This proposed model would be pertinent in oceanography, meteorology, atmospheric science, power engineering, power and propulsion generation, solar energy transformation, thermoelectric and sensing material processing, tumbler in polymer manufacturing, etc. Motivated by such practical implications, the proposed study has been unfolded.

Originality/value

The novelty of this paper is to examine the simultaneous effects of the magnetic field, Coriolis force, suction/injection, slip condition and thermal radiation on non-Newtonian Casson hybrid nanoliquid flow past an oscillating vertical plate subject to periodically heating in a rotating frame of reference. A numerical comparison is also made with the existing published results under some limiting cases and it is found that the results are in good agreement with them. An in-depth review of the literature and the author’s best understanding find that such aspects of the problem have so far remained unexplored.

Details

World Journal of Engineering, vol. 18 no. 1
Type: Research Article
ISSN: 1708-5284

Keywords

To view the access options for this content please click here
Article
Publication date: 1 December 2020

Atif Saleem Butt and Syed Hamad Hassan Shah

This paper explores the potential opportunities and challenges that Belt and Road Initiative (BRI) may bring for resilient supply chains.

Abstract

Purpose

This paper explores the potential opportunities and challenges that Belt and Road Initiative (BRI) may bring for resilient supply chains.

Design/methodology/approach

This study employs multiple case study methodology by considering five south Asian countries. Overall, 36 semi-structured interviews with supply chain managers from three supplying firms, two transportation centers and four buying firms are undertaken. Three supplying firms were based in Pakistan, providing cement and steel products. Simultaneously, two transportation centers were located in Sri Lanka and Bangladesh, mainly engaged in cargo and freight handling. Finally, the buying firms were located in Mainland China and India, mainly constructing road and rail networks.

Findings

Our findings reveal both challenges and opportunities for supply chain resilience within the context of BRI. In particular, findings suggest that BRI can improve quality infrastructure, greater connectivity for logistics firms and enhance consumer markets. Conversely, BRI also poses challenges to supply chain resilience in managing large-scale logistics infrastructure and the potential conflicts between countries participating in BRI.

Research limitations/implications

As this study attempts to build a theory, its result should not be generalized to a broader population. Second, this study only explores BRI's implications for resilient supply chains within five South Asian countries.

Practical implications

Firms can use our study results to understand BRI’s implications for resilient supply chains. Particularly, it presents firms with the potential opportunities and challenges that BRI brings for resilient supply chains.

Originality/value

BRI has been the subject of much research in domains like political science, economics and law but its application to the supply chain resilience is rather scant. Our study, therefore, contributes to the emergent literature on supply chain resilience within the context of BRI by exploring its potential opportunities and challenges.

Details

Benchmarking: An International Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1463-5771

Keywords

To view the access options for this content please click here
Article
Publication date: 12 March 2019

M. Hamad Hassan and Jongsu Lee

The e-Government has a potential to entrench Good Governance in Pakistan. However, this technology could not be successfully developed and implemented in public sector …

Abstract

Purpose

The e-Government has a potential to entrench Good Governance in Pakistan. However, this technology could not be successfully developed and implemented in public sector – despite of efforts made by the Government. Consequently, public sector is suffering from bad Governance, which ultimately affects the Governance as well as e-Government ranking of Pakistan in the globe – as indicated by the UN surveys and other relevant indices. This paper aims to propose a novel techno-policy framework for its successful implementation by considering all relevant critical success factors (CSFs) and determining their relative importance from policymakers’ perspective. Further, it aims to excerpt the root causes of e-Government failure in Pakistan and to derive valuable policy implications for its success in the public sector.

Design/methodology/approach

The techno-policy framework was developed by identifying all the CSFs and assimilating them by deploying the analytic hierarchy process (AHP) approach. The survey instrument was designed to compare all the CSFs on the basis of AHP scale and to collect the socio-demographic data. An interview based survey of all the concerned stakeholders was conducted to know their perspective about the proposed framework and to determine their relative importance about all the CSFs. Finally, the empirical estimations were performed by using the Expert-Choice decision-making system.

Findings

The analysis of empirical results depicts that among CSFs’ main-categories – Governance is the most important; whereas, the Management and Resources are relatively more important; however, the Socio-Economics is relatively less important for the e-Government success in Pakistan. Further, among CSFs’ sub-categories – Political, Managerial, Legislative, Non-Technical, and Technical are relatively more important than Social, Economic, and Scope for the e-Government success in Pakistan. Lastly, among all CSFs – Political Stability, Managerial Strategy, ICT Policies, Funding, Portal Technology, Education & Skills, Cost, and Autonomy are the most important factors of their respective categories, and which can positively affect the e-Government success in Pakistan.

Research limitations/implications

This study fills the gap caused by paucity of literature in terms of empirical based techno-policy research in the e-Government domain – from implementation perspective. Further, it serves as a prototype for the prospective researchers, who aim to conduct policy oriented research toward e-Government development in their respective regions.

Practical implications

The key findings, policy implications & recommendations of this study are quite valuable and of practical significance for the government, policymakers, practitioners, researchers and all the concerned stakeholders and beneficiaries. Further, this study paves a way forward toward entrenching the Good Governance in Pakistan.

Originality/value

This study contributes in several ways. It highlights the significance of e-Government as a technology for attaining Good Governance in Pakistan. Further, it presents consolidated view of all the concerned stakeholders toward the successful implementation of all e-Government programs in Pakistan. Finally, it provides a guideline for the government agencies to formulate their e-Government policy and strategy as per the needs of all stakeholders in Pakistan.

Details

Transforming Government: People, Process and Policy, vol. 13 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

To view the access options for this content please click here
Case study
Publication date: 29 July 2014

Hajar Saeed Hamad Alhubaishi and Syed Zamberi Ahmad

Business management, quality management, service quality and customer service in public sectors.

Abstract

Subject area

Business management, quality management, service quality and customer service in public sectors.

Study level/applicability

This case is most relevant to upper-level undergraduate business students taking quality management, strategy and service management courses. It is also relevant to practitioners working in similar positions. The case is based on primary and secondary data, and all materials mentioned were taken from real work environments.

Case overview

In contemporary competitive markets, all entities face a growing challenge to retain customers by satisfying them. In this case study of Ajman Free Zone Authority (AFZA), which is a public entity which was started in 1988 with the aim of boosting industrial development in Ajman, it is seen that the entity (AFZA) recognized a competitive advantage by improving service quality. However, AFZA focused on implementing various service quality improvement initiatives for not only customers, but also for other stakeholders as well (e.g. employees, strategic partners, suppliers and society). AFZA sought to understand stakeholders' needs, which led to service excellence. The purpose of this case is to highlight how AFZA differentiated itself by using initiatives that focused on disparate stakeholders to achieve customer satisfaction. The concepts of service quality (SERVQUAL), total quality management (TQM) and continuous improvement offer insights into how to improve organizational performance. It highlights how AFZA used Stakeholder Theory to identify and then collaborate with stakeholders to attain best service quality outcomes. The case study is developed using both secondary and primary sources.

Expected learning outcomes

After reading and analysing this case study, the student will be able to identify stakeholders in a service-based entity; apply Deming's Cycle or SERVQUAL to suggest improvement programmes; describe relationships among all stakeholders; and describe initiatives that contribute to service excellence.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Details

Emerald Emerging Markets Case Studies, vol. 4 no. 3
Type: Case Study
ISSN: 2045-0621

Keywords

To view the access options for this content please click here
Article
Publication date: 23 August 2019

Syed Hamad Hassan Shah, Shen Lei, Muhammad Ali, Dmitrii Doronin and Syed Talib Hussain

Over the past decade, the term prosumption (denoting simultaneous consumption and production) has exhibited a dramatic increase in frequency of use in publications in the…

Abstract

Purpose

Over the past decade, the term prosumption (denoting simultaneous consumption and production) has exhibited a dramatic increase in frequency of use in publications in the social sciences and business studies. This paper aims to explore the current state of research into prosumption, particularly related to marketing.

Design/methodology/approach

This study systematically reviews papers on prosumption extracted from the Web of Science, using two bibliometric analyses on 20 years of data: citation counts from HistCite and bibliographic coupling and cartography analysis from the visualization of similarities software VOSviewer. A total of 75 papers on prosumption were found from the period 1997-2017, and the most influential authors, articles, journals, institutions and countries among these were determined. Furthermore, bibliographic coupling and most co-occurrent keywords in the title, keywords and abstracts were found.

Findings

This study found that the USA and the UK were the most influential among prosumption publications. Ritzer was the most prominent author and Journal of Consumer Culture was the top-ranking journal. Three clusters were found using bibliographic coupling and cartography analysis: prosumer and co-creation, prosumer and user-generated content and prosumer and informational capital.

Research limitations/implications

This analysis provided a basis for conceptualizing publications on prosumption related to business and sociology in the discipline of marketing. Content analysis found that prosumption research in marketing is in early stages: little quantitative study has been conducted yet. Researchers have not yet constructed a quantitative measure for prosumption.

Practical implications

Business firms can engage prosumers to gain market share and competitive advantage, especially relative to value co-creation, with near-zero marginal cost.

Originality/value

This may be the first bibliometric analysis and systematic review of prosumption research in marketing studies. The achievements of this paper open new avenues for other prosumption researchers.

Details

Kybernetes, vol. 49 no. 3
Type: Research Article
ISSN: 0368-492X

Keywords

1 – 10 of 149