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Article
Publication date: 13 September 2022

Halit Keskin, Ali E. Akgün, Emel Esen and Tamer Yilmaz

This study investigates the roles of market, technology, and management system-related adaptive capability variables on a firm’s manufacturing adaptive capability. In…

Abstract

Purpose

This study investigates the roles of market, technology, and management system-related adaptive capability variables on a firm’s manufacturing adaptive capability. In addition, the study examines the effects of a firm’s manufacturing adaptive capability on its effectiveness. Further, this study tests the moderating role of organizational redundancy on the relationship between the market, technology, and management system-related adaptive capabilities and the overall manufacturing adaptive capability of a firm.

Design/methodology/approach

This study utilizes questionnaire-based research to test the suggested hypotheses by gathering related data from 59 manufacturing firms.

Findings

This study determined that a firm’s technology and management system-related adaptive capability positively relates to firm's manufacturing adaptive capability. Further, market adaptive capability influences manufacturing adaptive capability via the levels of technology and management system-related adaptive capabilities. Manufacturing adaptive capability is also found to be positively associated with organizational effectiveness, and resource redundancy positively moderates the relationship between management systems adaptive capability and manufacturing adaptive capability. Conversely, resource redundancy negatively moderates the relationship between technology adaptive capability and manufacturing adaptive capability. Finally, this study demonstrates that information redundancy does not moderate the desired relationship between all the adaptive capability-related variables for firms.

Research limitations/implications

This study has some limitations inherent in survey design, mainly for both convenient sampling and country context.

Practical implications

This study suggests that management should improve firm’s manufacturing adaptive capability to enhance firm's overall effectiveness. For that purpose, managers should consider the interrelationships between the market and a firm’s technology, management system, and manufacturing-related adaptive capabilities. Management should also consider the importance of using resource-related redundancy to leverage the relationship between a firm’s management adaptive capability and manufacturing adaptive capability. At the same time, management should be aware of certain reverse effects of resource redundancy on both technology adaptive capability and the manufacturing adaptive capability linkage of a firm.

Originality/value

This study expands the understanding of the adaptive capability of firms by examining how manufacturing adaptive capability can be further enhanced. The study also offers a model for the potential relationships that develop between different aspects of organizational adaptive capability by applying the contingency role of organizational redundancy variables.

Details

Journal of Manufacturing Technology Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 8 June 2021

Halit Keskin, Hayat Ayar Şentürk, Ekrem Tatoglu, Ismail Gölgeci, Ozan Kalaycioglu and Hatice Tuba Etlioglu

This study aims to determine the simultaneous effect of exporting firms' competitive strategies and capabilities on the achievement of competitive advantages and export…

1043

Abstract

Purpose

This study aims to determine the simultaneous effect of exporting firms' competitive strategies and capabilities on the achievement of competitive advantages and export performance under the boundary conditions of competitive intensity. In so doing, the study combines the alternative theoretical lenses of the resource-based view (RBV) and the structure–conduct–performance (SCP) paradigm.

Design/methodology/approach

Primary data were obtained from 281 Turkish manufacturer–exporter firms operating in different sectors and located in several regions of the country. Structural equation modeling was utilized to test our conceptual framework, which combined the effects of RBV-based and SCP-based factors on competitive advantages and export performance under the moderating influence of competitive intensity.

Findings

This study reveals that unique firm capabilities, specifically informational, relational, and marketing capabilities, and competitive strategies, including differentiation and cost leadership, provide export firms with a competitive advantage and improve their export performance in foreign markets. Furthermore, competitive advantages partially mediate the effects of competitive strategies and unique firm capabilities on export performance. Finally, unexpectedly, and contrary to most of the existing literature, we find that competitive intensity negatively moderates the link between service advantages and export performance.

Originality/value

This research offers a comprehensive view of manufacturer–exporter firms' export performance by accounting for the overlooked simultaneous effect of firm capabilities and competitive strategies through the mediation of competitive advantages and under the boundary conditions of competitive intensity.

Details

International Marketing Review, vol. 38 no. 6
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 3 April 2017

Ali E. Akgün, Halit Keskin, Hayat Ayar and Zeki Okunakol

Changing customer demands, needs and desires; emerging technologies; and increasing competition among firms force software development teams to develop and then implement…

1641

Abstract

Purpose

Changing customer demands, needs and desires; emerging technologies; and increasing competition among firms force software development teams to develop and then implement new software projects to satisfy their customers and become more competitive in their marketplace. In this respect, knowledge sharing is critical for project success. However, although knowledge sharing among team members has been investigated by many researchers, knowledge sharing barriers among people have rarely been addressed in project teams in general and software development teams in particular. Thus, the purpose of this study is to investigate knowledge sharing barriers in the software development team context and develop solutions that can overcome these barriers.

Design/methodology/approach

An exploratory multiple case design was used to explore why software team members in Turkey may be reluctant to share knowledge. In this study, the authors conducted 18 in-depth and on-site semi-structured interviews and then employed content analysis, which uses a set of procedures to make valid inferences from text, to discover knowledge sharing barriers.

Findings

By interviewing 18 Turkish project team managers, the authors identified knowledge-, individual- and organization-related knowledge sharing barriers among team members. They also demonstrated solutions for the knowledge sharing hesitation among team members based on the experiences of project team managers.

Research limitations/implications

Some methodological limitations exist in this study. Specifically, the generalizability of the sampling limits the study, which was conducted in a specific national context, Turkish firms in general and the Istanbul district in particular. It is important to note that readers should be cautious when generalizing the results to different cultural contexts. In this regard, a Turkish sample involving the Istanbul district, like that of any culturally bound research, imposes some constraints on the interpretation and application of the results. The study was conducted with in-depth interviews of only 18 managers working in seven companies. Also, this study was performed on system development teams. The results should be confirmed with more samples and different project sets.

Practical implications

In this study, the authors discover the reasons for knowledge sharing reluctance among team members and some solutions that will eliminate knowledge sharing problems by using case studies. The results show that the reluctance of team members arises from obstacles, which are knowledge-, individual- and organization-related. Also, the conclusions demonstrate that knowledge sharing barriers can be resolved by establishing project leadership, creating a knowledge sharing culture and considering team members’ emotions.

Originality/value

The present study investigated whether reluctance to share knowledge derives not only from individual barriers but also from organization- and knowledge-related barriers in a project team context. The authors discovered that knowledge sharing barriers can be resolved by establishing project leadership, creating a knowledge sharing culture and considering team members’ emotions.

Details

Kybernetes, vol. 46 no. 4
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 4 April 2008

Ali E. Akgün, Halit Keskin and John Byrne

This paper aims to examine the impact of a firm's emotional capability on its performance by considering the environmental dynamism, and to enhance the literature on…

2697

Abstract

Purpose

This paper aims to examine the impact of a firm's emotional capability on its performance by considering the environmental dynamism, and to enhance the literature on organizational change and competencies.

Design/methodology/approach

The study involves a questionnaire‐based survey of managers and employees from a variety of firms operating in Turkey. A total of 356 surveys from 112 firms were received and subjected to moderated multiple hierarchical regression analyses.

Findings

The results show that firm emotional capability, which involves the dynamics of encouragement, displaying freedom, playfulness, experiencing, reconciliation, and identification constructs, has a significant effect on the firm's financial performance and organizational effectiveness. Further, that the relationship between emotional capability and firm performance was influenced by the environmental dynamism including changes in industry, competition and consumer.

Research limitations/implications

This study only scratched the surface in the important research area on emotional capability in organizational change management scholarship; hence this requires further empirical research.

Practical implications

This study helps managers to understand the role an organization's skill plays in the management of its employees' emotions in order to increase the firm's performance in changing environments.

Originality/value

The paper explores the emotional perspective of organizational capabilities on a firm's financial performance and organizational effectiveness to increase one's comprehension of successful capabilities‐environment matching, and understanding of the capabilities of firms for continued and effective adaptation.

Details

Journal of Organizational Change Management, vol. 21 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 December 2003

Gary S. Lynn, Ali E. Akgün and Halit Keskin

Learning in new‐product development teams is cited as being vital in today's competitive, uncertain, and turbulent environments. However, studies on accelerated learning…

2300

Abstract

Learning in new‐product development teams is cited as being vital in today's competitive, uncertain, and turbulent environments. However, studies on accelerated learning in product‐development teams are, surprisingly, lacking. This study proposes a model for accelerated team learning in new‐product development based on constructs borrowed from accelerated learning models (or “suggestopedy”) in the individual learning scholarship. It is argued that fast‐learning teams launch new products more quickly, and with increased probability of success. Moreover, specific mechanisms to help teams learn more quickly are within the control of teams. These include vision clarity, learning from customers and competitors, information coding, top management support, past product review, aggressive deadlines and daily meetings.

Details

European Journal of Innovation Management, vol. 6 no. 4
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 3 February 2012

Ali E. Akgün, Halit Keskin and John Byrne

As a fascinating concept, the term of organizational memory attracted many researchers from a variety of disciplines. In particular, the content of organizational memory…

2502

Abstract

Purpose

As a fascinating concept, the term of organizational memory attracted many researchers from a variety of disciplines. In particular, the content of organizational memory, which involves declarative and procedural memory, found broad research interest in the management literature. Nevertheless, there is sparse research in the management literature on the emotional content aspect of organizational memory. Emotional memory is a less obvious aspect of the organizational memory and should be conceptualized, defined and investigated to enhance the literature on the organizational memory. The purpose of this study is to: define and establish the characteristics of organizational emotional memory; discuss the process of emotional memory in organizations such as how emotional memory can be developed and retrieved, and where it can be stored in organizations; and develop arguments regarding the roles of emotional memory in organizations to enhance the current theory on organizational memory.

Design/methodology/approach

This study reviews a variety of literature on the organizational memory and emotions.

Findings

This study demonstrated that emotional memory of organizations influences their routines, beliefs and procedures, and management should consider the past emotional experience of organizations to be more innovative.

Practical implications

By introducing the emotional memory process in organizations, this study helps managers to control, regulate or manipulate the recollections of past emotional events to perform effectively.

Originality/value

This study offers a contribution to the management literature by identifying the emotional memory concept and its processes, and presenting a model of interrelationships among emotional memory, declarative and procedural memory. In particular, this study adds new insight to the literature on the emotional life of organizations and offers literature a tool for both understanding and theorizing about emotion in organizations by making emotional memory concept explicit in a multidisciplinary understanding of organizational phenomena, and by providing a framework to clarify how we might conceptualize emotional memory.

Details

Management Decision, vol. 50 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 23 October 2007

Ali E. Akgün, John C. Byrne, Gary S. Lynn and Halit Keskin

Organizational learning and unlearning is a popular and important topic in business as well as academia. Even though there is a plethora of studies on organizational…

10178

Abstract

Purpose

Organizational learning and unlearning is a popular and important topic in business as well as academia. Even though there is a plethora of studies on organizational learning, surprisingly little is known about the conceptualization and operationalization of organizational unlearning. The purpose of this paper is to discuss organizational unlearning based on the organizational change and memory literature enhancing the organizational learning and change scholarship.

Design/methodology/approach

It is argued that unlearning is conceptualized as organizational memory eliminating, and is operationalized as changing beliefs and routines covariates in organizations. This is followed with a discussion of unlearning types, specifically, reinventive, formative, operative and adjustive, which are contingent on the environmental conditions. Finally, future research suggestions are proposed to leverage understanding on unlearning in the literature.

Findings

Shows that organizations first need to unlearn established beliefs and methods which have created rules and competency traps, in order to be receptive to new market and technology information.

Originality/value

This paper is of value in shedding light on the unlearning concept based on the organizational memory and change literature.

Details

Journal of Organizational Change Management, vol. 20 no. 6
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 29 May 2007

Ali E. Akgün, John Byrne and Halit Keskin

This paper aims to unify the fragmented views on organizational intelligence from the perspective of Giddens' structuration theory.

5252

Abstract

Purpose

This paper aims to unify the fragmented views on organizational intelligence from the perspective of Giddens' structuration theory.

Design/methodology/approach

The paper used a case study of a firm, which is a small electronics manufacturing group located in the New England area of the northeast USA. Data were collected by observation, oral histories and through discussion and interviews with organization members.

Findings

It was observed that a structuration view of organization intelligence removes the individual/organization level intelligence dichotomy, and integrates the fragmented studies on the epistemology of intelligence, e.g. cognitive, behavioral and social/emotional.

Research limitations/implications

Propositions for further research are formulated. However, findings are derived on the basis of a substantive case study in a particular country. Further, research needs to expand this base to encompass other organizations in a wider range of countries across different cultures.

Practical implications

This paper helps managers to assess and to operationalize organizational intelligence.

Originality/value

This paper proposes a more comprehensive understanding of intelligence in organizations.

Details

Journal of Organizational Change Management, vol. 20 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 1 October 2006

Halit Keskin

The purpose of this paper is to examine the nomological relations among market‐orientation, learning‐orientation and innovativeness in medium‐sized business (SMEs) of…

12725

Abstract

Purpose

The purpose of this paper is to examine the nomological relations among market‐orientation, learning‐orientation and innovativeness in medium‐sized business (SMEs) of developing countries.

Design/methodology/approach

The study involves a questionnaire‐based survey of managers from small‐sized‐firms operating in Turkey. A total of 157 usable questionnaires were received from managers. These were subjected to a structural equation modeling (SEM) analysis.

Findings

The results show that firm innovativeness positively affects firm performance; firm learning‐orientation positively influences firm innovativeness; firm market‐orientation positively impacts firm learning orientation; firm learning‐orientation mediates the relationship between firm market‐orientation and firm innovativeness; and firm market‐orientation indirectly impacts firm performance via firm innovativeness and learning.

Practical implications

This study has implications for SEMs aiming at increasing their performance and innovativeness.

Originality/value

The interrelationships among a firm's market‐orientation, learning‐orientation, and innovativeness are an important research area for investigators in the literature of management, strategy, and marketing. However, most of the empirical studies were conducted in large‐scale firms in developed countries and ignored small and medium‐sized business (SMEs) in general, and in developing countries in particular. The results offer both theoretical and managerial implications.

Details

European Journal of Innovation Management, vol. 9 no. 4
Type: Research Article
ISSN: 1460-1060

Keywords

Content available
Article
Publication date: 4 April 2008

Slawomir Magala

460

Abstract

Details

Journal of Organizational Change Management, vol. 21 no. 2
Type: Research Article
ISSN: 0953-4814

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