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Article
Publication date: 19 July 2011

1204

Abstract

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Human Resource Management International Digest, vol. 19 no. 5
Type: Research Article
ISSN: 0967-0734

Keywords

Article
Publication date: 1 February 2002

How do you combine an annual teambuilding event with a dynamic way of learning how to develop relationships in a non‐training‐room environment? How do you ensure that…

918

Abstract

How do you combine an annual teambuilding event with a dynamic way of learning how to develop relationships in a non‐training‐room environment? How do you ensure that people are operating out of their comfort zone so they experience real pressure but are not exposed to unmanageable risk? And how can you be certain that participants have a memorable, tangible item to take away with them? This was the challenge which music‐retailer HMV gave to training provider John Matchett Limited. Its response was a training event aptly named Face the Music.

Details

Training Strategies for Tomorrow, vol. 16 no. 1
Type: Research Article
ISSN: 1369-7234

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Article
Publication date: 11 March 2019

Juliana Zeni Breyer, Juliana Giacomazzi, Regina Kuhmmer, Karine Margarites Lima, Luciano Serpa Hammes, Rodrigo Antonini Ribeiro, Natália Luiza Kops, Maicon Falavigna and Eliana Marcia Wendland

The purpose of this paper is to identify and describe hospital quality indicators, classifying them according to Donabedian’s structure, process and outcome model and in…

Abstract

Purpose

The purpose of this paper is to identify and describe hospital quality indicators, classifying them according to Donabedian’s structure, process and outcome model and in specific domains (quality, safety, infection and mortality) in two care divisions: inpatient and emergency services.

Design/methodology/approach

A systematic review identified hospital clinical indicators. Two independent investigators evaluated 70 articles/documents located in electronic databases and nine documents from the grey literature, 35 were included in the systematic review.

Findings

In total, 248 hospital-based indicators were classified as infection, safety, quality and mortality domains. Only 10.2 percent were identified in more than one article/document and 47 percent showed how they were calculated/obtained. Although there are scientific papers on developing, validating and hospital indicator assessment, most indicators were obtained from technical reports, government publications or health professional associations.

Research limitations/implications

This review identified several hospital structure, process and outcome quality indicators, which are used by different national and international groups in both research and clinical practice. Comparing performance between healthcare organizations was difficult. Common clinical care standard indicators used by different networks, programs and institutions are essential to hospital quality benchmarking.

Originality/value

To the authors’ knowledge, this is the first systematic review to identify and describe hospital quality indicators after a comprehensive search in MEDLINE/PubMed, etc., and the grey literature, aiming to identify as many indicators as possible. Few studies evaluate the indicators, and most are found only in the grey literature, and have been published mostly by government agencies. Documents published in scientific journals usually refer to a specific indicator or to constructing an indicator. However, indicators most commonly found are not supported by reliability or validity studies.

Details

International Journal of Health Care Quality Assurance, vol. 32 no. 2
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 1 May 1979

WE START this month with some earnest advice to my contemporaries: once you reach a fairly comfortable middle‐age, you should settle for a form of exercise that brings…

Abstract

WE START this month with some earnest advice to my contemporaries: once you reach a fairly comfortable middle‐age, you should settle for a form of exercise that brings pleasure and contentment without any pain. Long before there were reports of sudden deaths in midstride—indeed, as soon as the nonsense was imported—I was convinced that jogging is masochism, or worse, for anyone other than clean‐living athletes under the age of twenty‐five.

Details

New Library World, vol. 80 no. 5
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 November 1970

I'VE said it before, and I'll say it again: Eastbourne is an excellent place for a conference, and I set out for it after five years' absence with the hope that its…

Abstract

I'VE said it before, and I'll say it again: Eastbourne is an excellent place for a conference, and I set out for it after five years' absence with the hope that its handsome and genial presence would produce something better than the mixture of ordinary, obvious and sometimes inaudible papers that have been a constituent of more than one intervening conference. That towns can affect such occasions is no doubt a farfetched conceit, but they certainly affect me; as soon as I arrived the environmental magic worked, and old friends and new faces were seen in the golden light of perfect autumn weather.

Details

New Library World, vol. 72 no. 5
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 May 1971

IT IS EASY to make glib generalisations about the student situation in this country, and its associated problems, but a recondite analysis of student mores is much more…

41

Abstract

IT IS EASY to make glib generalisations about the student situation in this country, and its associated problems, but a recondite analysis of student mores is much more difficult. Commentators tend to be extreme, varying from those who declaim ‘All for youth and the world well lost’ to those crying ‘Stop their grants, make them do a day's work’, and more in similar vein. An understanding of student attitudes to work and society is one thing, the cause and effect of their attitudes is quite another. What is certain is that there has been a radical change, and the full effects of this change are yet to be felt. Behind each new generation rise those ever ready to decry the follies of youth, but today there is a widespread and differing view held that youth is king, and can do no wrong. Both of these points of view are extreme, and both, in totality, are unjustified.

Details

New Library World, vol. 72 no. 11
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 27 February 2009

Hongyi Li, Fang‐Fang Tang, Liang Huang and Fiona Song

The purpose of this paper is to analyze the online DVD market in Australia, which has not been researched so far, and to examine whether the pricing patterns in this…

Abstract

Purpose

The purpose of this paper is to analyze the online DVD market in Australia, which has not been researched so far, and to examine whether the pricing patterns in this market exhibit any regularity consistent or inconsistent with research findings in other markets.

Design/methodology/approach

A longitudinal data set of 27,030 price observations were collected weekly over one year. Various statistical tests – in particular, a least‐squares dummy variable (LSDV) panel data model with serial correlation – were applied to the data.

Findings

In general, the online branches of multi‐channel retailers have higher average prices and standard deviations than pure internet retailers. Overall, market prices decrease over time significantly within the sample period – about 17.4 per cent decrease for all titles, however, with popular titles' prices decreasing faster than those of random titles. Furthermore, prices do not seem to converge between the two types of online retailers. For individual retailers, brand name effect seems to matter in the results, with a significant difference on prices.

Research limitations/implications

This is an empirical study on a specific market. More data, testing and comparison are needed for any generalization of the findings whether they are consistent in the global sense.

Practical implications

Online marketers of different types of retailers may need to reflect on their pricing policies whether their pricing strategies have any space for improvement on profitability.

Originality/value

This study investigates the price movement of the Australian online DVD market using data collected over a one year time span.

Details

Journal of Product & Brand Management, vol. 18 no. 1
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 11 July 2016

Ying Kei Tse, Minhao Zhang, Bob Doherty, Paul Chappell and Philip Garnett

Social media has become an important part of daily interpersonal communication in contemporary society. The purpose of this paper is to explore the attitudes of UK…

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Abstract

Purpose

Social media has become an important part of daily interpersonal communication in contemporary society. The purpose of this paper is to explore the attitudes of UK consumers by identifying the hidden information in tweets, and provide a framework which can assist industry practitioners in managing social media data.

Design/methodology/approach

Using a large-scale dataset of tweets relating to the Horsemeat scandal of 2013, a comprehensive data analysis framework, which comprises multidimensional scaling and sentiment analysis, alongside other methods, was applied to explore customers’ opinions.

Findings

Making jokes in social media was a main trend in the tweets relating to Tesco during the Horsemeat scandal. Consumer sentiments were overall negative and burgers were the most mentioned product in the week-long period after the story broke. The posting of tweets was correlated with the timing of news coverage, which indicates that the traditional media is still crucial to public opinion formation.

Practical implications

This paper presents a progressive tweet-mining framework that can serve as a tool for academia and practitioners in crisis management. The proposed framework indicates the significant importance of timely categorising the topics, identifying the sentiment of tweets and understanding the changes of consumer opinions over time in a crisis.

Originality/value

The research presented in this paper is one of the limited social media research to focus on a UK food fraud issue and adds to the limited body of literature investigating consumer social media use from the side of industry practitioners.

Details

Industrial Management & Data Systems, vol. 116 no. 6
Type: Research Article
ISSN: 0263-5577

Keywords

Book part
Publication date: 9 August 2017

Peter Holland and Debora Jeske

In this chapter, we explore the changing role of social media and its increasing influence in the recruitment and selection process. Access to social media platforms such…

Abstract

Purpose

In this chapter, we explore the changing role of social media and its increasing influence in the recruitment and selection process. Access to social media platforms such as Twitter, Facebook, and LinkedIn as profiling tools both inside and outside the workplace is generating a number of potential ethical, legal, and moral dilemmas in the human resource management (HRM) field.

Methodology/approach

This is a conceptual chapter which analyzed peer-reviewed academic literature, the business press, and other media outlets.

Findings

This conceptual chapter outlines the key issues for HR academics and professionals in the area of recruitment and selection associated with the changing role of social media in the workplace, and how it indirectly affects a number of other HR practices. Certain emergent practices such as cyber-vetting and applicant data mining demonstrate a deficiency in moral, ethical, and legal frameworks. The lack of attention paid to these new HR risks highlight the skill gap within the HR profession to handle information and data security challenges, any of which can be exacerbated due to social media.

Practical implications

In order to assist HR in tackling these challenges, we conclude with a number of recommendations for HR practitioners.

Social implications

The chapter helps raise awareness and understanding of this new and emerging aspect of digital HRM.

Originality/value of the chapter

We provide a framework for a broader understanding of the issues associated with cyber-vetting and its potential impact on HRM policies and practices.

Details

Electronic HRM in the Smart Era
Type: Book
ISBN: 978-1-78714-315-9

Keywords

Content available
Article
Publication date: 26 April 2013

Craig Henry

665

Abstract

Details

Strategy & Leadership, vol. 41 no. 3
Type: Research Article
ISSN: 1087-8572

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