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Case study
Publication date: 20 January 2017

Kamalini Ramdas and Ravindra S. Gajulapalli

HCL Technologies, a major Indian IT services company, rolled out a radical new strategy, “Employee First, Customer Second” (EFCS) in 2005. The strategic goals for EFCS…

Abstract

HCL Technologies, a major Indian IT services company, rolled out a radical new strategy, “Employee First, Customer Second” (EFCS) in 2005. The strategic goals for EFCS were to create a unique employee organization, drive an inverted organizational structure, create transparency and accountability within the organization, and encourage a value-driven culture. The case describes the different aspects of this program, and its impact on employee engagement, customer experience, financial performance, and innovation in 2005–08.

Details

Darden Business Publishing Cases, vol. no.
Type: Case Study
ISSN: 2474-7890
Published by: University of Virginia Darden School Foundation

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Article
Publication date: 2 November 2018

Juan Du, Yuning He, Pingli Liu, Yigang Liu, Xianghai Meng and Liqiang Zhao

This paper aims to analyze the corrosion and corrosion inhibition of N80 in 10 per cent HCl + 8 per cent fluoroboric acid (HBF4) solution for acidizing operation.

Abstract

Purpose

This paper aims to analyze the corrosion and corrosion inhibition of N80 in 10 per cent HCl + 8 per cent fluoroboric acid (HBF4) solution for acidizing operation.

Design/methodology/approach

The corrosion rate, kinetic parameters (Ea, A) and thermodynamic parameters (ΔH, ΔS) of N80 steel in fresh acid and spent acid, 10 per cent HCl + 8 per cent HBF4, 10 per cent HCl and 8 per cent HBF4 solutions were calculated through immersion tests. The corrosion and inhibition properties were studied through X-ray diffraction and electrochemical measurements. The corrosion morphology of the corrosion product was examined by scanning electron microscopy (SEM).

Findings

The results demonstrated that the spent acid was the main cause of acidification corrosion, and the HBF4 would cause serious corrosion to N80 steel. The results showed that the N80 steel was more seriously corroded in the spent acid than in fresh acid, and the hydrolysis of HBF4 accelerates the dissolution process of N80 steel anode to control the corrosion reaction. The results showed that the acidification will definitely cause serious corrosion to the oil tube; therefore, necessary anti-corrosion measures must be taken in the acidification process.

Originality/value

The results showed that acidizing the formation with 10 per cent HCl + 8 per cent HBF4 will definitely cause serious corrosion to the oil tube, especially when the spent acid flows back. Therefore, necessary anti-corrosion measures must be taken in the acidification process, especially in the spent acid flowback stage.

Details

Anti-Corrosion Methods and Materials, vol. 66 no. 1
Type: Research Article
ISSN: 0003-5599

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Case study
Publication date: 26 September 2012

Jaydeep Mukherjee

Marketing strategy, Decision making, After sales servicing.

Abstract

Subject area

Marketing strategy, Decision making, After sales servicing.

Study level/applicability

As part of a core marketing course; at post graduate level; marketing strategy courses where competition and co-operation business models are explored.

Case overview

The case focuses on HCL Care, which had the service competence and reach, but no marketing set up for attracting customers to its ICT products service facilities. The case explores the decision choices faced by the company in deciding its market strategy. The main challenge was the out of warranty offer planned by HCL Care. It was aimed at providing a one stop solution for consumers who owned various ICT devices of different brands that could not be serviced at one point. There was no specific validation of whether this proposed, more convenient and comprehensive offer was compelling enough for the consumer to switch from the service offered by the original equipment manufacturer or from the plethora of low priced offers from independent service providers in the Indian marketplace.

Expected learning outcomes

These include: how to organize the different types of market and company information available to segment the market and selecting the target market; developing a positioning platform and developing the market strategy; and choosing between competition versus cooperative business models.

Supplementary materials

Teaching notes are available. Consult the librarian for access.

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Article
Publication date: 31 December 2015

B.M. Prasanna, B.M. Praveen, Narayana Hebbar and T.V. Venkatesha

The purpose of this paper is to investigate the inhibition effect of hydralazine hydrochloride as a corrosion inhibitor for mild steel in 1M HCl. The inhibition effect was…

Abstract

Purpose

The purpose of this paper is to investigate the inhibition effect of hydralazine hydrochloride as a corrosion inhibitor for mild steel in 1M HCl. The inhibition effect was studied at different temperatures, ranging from 303 to 333°K.

Design/methodology/approach

The inhibition efficiency of hydralazine hydrochloride was analyzed using weight loss, Tafel polarization, electrochemical impedance spectroscopy and surface morphology methods. The effect of temperature on the corrosion behavior of mild steel in 1M HCl was studied and discussed using an adsorption isotherm and activation parameters.

Findings

Weight loss, polarization and impedance showed that the inhibition efficiency increases with an increase in the concentration of hydralazine hydrochloride for mild steel in 1M HCl. The inhibitive action may be attributed to the adsorption of the inhibitor molecule on the active sites of the metal surface by the Langmuir adsorption isotherm. Polarization curves indicated that hydralazine hydrochloride acts as a mixed-type inhibitor. Scanning electron microscopy was performed on inhibited and uninhibited mild steel samples to characterize the surface. Thermodynamic parameter indicated that the adsorption of hydralazine hydrochloride is a spontaneous process and the adsorption occurs chemically.

Originality/value

The inhibition effect of hydralazine hydrochloride for mild steel has been investigated at different temperatures, ranging from 303 to 333°K. Hydralazine hydrochloride was a good inhibitor at a higher temperature.

Details

Anti-Corrosion Methods and Materials, vol. 63 no. 1
Type: Research Article
ISSN: 0003-5599

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Article
Publication date: 3 January 2017

Bahram Ramezanzadeh, Milad Mehdipour, S.Y. Arman and M. Ramezanzadeh

This study attempts to investigate corrosion inhibition properties of 1H-benzimidazole (B) and 1H-benzotriazole (BTA) on aluminum in 0.25 M HCl solution at different…

Abstract

Purpose

This study attempts to investigate corrosion inhibition properties of 1H-benzimidazole (B) and 1H-benzotriazole (BTA) on aluminum in 0.25 M HCl solution at different concentrations.

Design/methodology/approach

To this end, electrochemical techniques including electrochemical noise (EN), electrochemical impedance spectroscopy (EIS) and potentiodynamic polarization were used.

Findings

Results showed a greater corrosion inhibition efficiency of BTA than B on aluminum in HCl solution. BTA showed greater tendency to adsorption on the metal surface than B because of the inclusion of three nitrogen atoms.

Originality/value

The novelty of this work is comparing EN data with EIS and potentiodynamic polarization parameters.

Details

Anti-Corrosion Methods and Materials, vol. 64 no. 1
Type: Research Article
ISSN: 0003-5599

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Article
Publication date: 27 June 2008

Ayssar Nahlé, Ideisan Abu‐Abdoun and Ibrahim Abdel‐Rahman

The purpose of this paper is to study electrochemically and by weight loss experiments the effect of 4‐vinylbenzyl triphenyl phosphonium chloride on the corrosion…

Abstract

Purpose

The purpose of this paper is to study electrochemically and by weight loss experiments the effect of 4‐vinylbenzyl triphenyl phosphonium chloride on the corrosion inhibition of mild steel in 1.0 M HCl solution, which will serve researchers in the field of corrosion.

Design/methodology/approach

Electrochemical and weight loss measurements were carried out on carbon steel specimens in 1.0 M HCl and in 1.0 M HCl containing various concentrations (1.0 × 10−7 to 1.0 × 10−4 M) of the laboratory synthesized 4‐vinylbenzyl triphenyl phosphonium chloride at temperatures ranging from 303 to 343 K.

Findings

4‐vinylbenzyl triphenyl phosphonium chloride was found to be a highly efficient inhibitor for carbon steel in 1.0 M HCl solution, reaching about 99 per cent at the concentration of 1 × 10−4 M at room temperature and about 96 per cent at 303 K, a concentration and temperature considered to be very moderate. The percentage of inhibition in the presence of this inhibitor was decreased with temperature which indicates that physical adsorption was the predominant inhibition mechanism because the quantity of adsorbed inhibitor decreases with increasing temperature.

Practical implications

This inhibitor could have application in industries, where hydrochloric acid solutions at elevated temperatures are used to remove scale and salts from steel surfaces, such as acid cleaning of tankage and pipeline, and may render dismantling unnecessary.

Originality/value

This paper is intended to be added to the family of phosphonium salt corrosion inhibitors which are highly efficient and can be employed in the area of corrosion prevention and control.

Details

Anti-Corrosion Methods and Materials, vol. 55 no. 4
Type: Research Article
ISSN: 0003-5599

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Article
Publication date: 6 November 2017

Liqiang Zhao, Yanhua Zhu, Pingli Liu, Jian Zhang and Yigang Liu

This paper aims to describe the corrosion behavior and possibility of inhibition by corrosion inhibitor SA1-3 in acidizing solution (5 per cent hydrochloric acid [HCl

Abstract

Purpose

This paper aims to describe the corrosion behavior and possibility of inhibition by corrosion inhibitor SA1-3 in acidizing solution (5 per cent hydrochloric acid [HCl] solution). The study aims to explain the mechanism of corrosion and inhibition of N80 steel in 5 per cent HCl solution to provide theoretical basis for expanding the range of application of N80 steel in acidification process.

Design/methodology/approach

This paper opted for a laboratory study using simulation of acidizing solution to do the experiments. The results of experiments including weight-loss method, electrochemical method and surface analysis were used to explain the mechanism of corrosion and inhibition so as to predict the dissolution progress of N80 steel in 5 per cent HCl solution with and without inhibitor SA1-3.

Findings

This paper provides theoretical insights about how to inhibit the corrosion behavior of N80 steel in 5 per cent HCl solution. It suggests that the corrosion inhibitor which can form a protective film on the steel surface should be used to expand the application of N80 steel in acidizing solution. The inhibitor SA1-3 is a kind of cathodic corrosion-controlling inhibitor which mainly inhibits cathode corrosion; it cannot change the corrosion mechanism of N80 steel.

Originality/value

This paper provides a theoretical basis for the corrosion behavior and inhibition mechanism of N80 steel in acidizing solution.

Details

Anti-Corrosion Methods and Materials, vol. 64 no. 6
Type: Research Article
ISSN: 0003-5599

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Article
Publication date: 27 May 2014

Ayssar Nahlé, Ibrahim Almaidoor and Ibrahim Abdel-Rahman

This study aims to study electrochemically and by weight-loss experiments the effect of UAE Rhazya Stricta Decne extract on the…

Abstract

Purpose

This study aims to study electrochemically and by weight-loss experiments the effect of UAE Rhazya Stricta Decne extract on the corrosion inhibition of mild steel in 1.0 M HCl solution, which will serve researchers in the field of corrosion.

Design/methodology/approach

Weight loss measurements were carried out on mild steel specimens in 1.0 M HCl and in 1.0 M HCl containing various concentrations (ranging from 2.0 to 0.002 g/L.) of the UAE Rhazya Stricta Decne extract at temperatures ranging from 303 to 343 K.

Findings

The aqueous Rhazya Stricta Decne leaves extract was found to be a highly efficient inhibitor for mild steel in 1.0 M HCl solution, reaching about 90 per cent at 2.0 g/L and 303 K, a concentration considered to be very moderate. Even with one-tenth of that concentration, 0.2 g/L, an inhibition of about 82 per cent was obtained at 303 K. The rate of corrosion of the mild steel in 1.0 M HCl is a function of the concentration of the Rhazya Stricta Decne extract. This rate increases as the concentration of the Rhazya Stricta Decne extract is increased. The percentage of inhibition in the presence of this inhibitor was decreased with temperature which indicates that physical adsorption was the predominant inhibition mechanism because the quantity of adsorbed inhibitor decreases with increasing temperature.

Practical implications

This inhibitor could have application in industries, where HCl solutions at elevated temperatures are used to remove scale and salts from steel surfaces, such as acid cleaning of tankage and pipeline, and may render dismantling unnecessary.

Originality/value

This paper is intended to be added to the family of green corrosion inhibitors which are highly efficient and can be used in the area of corrosion prevention and control.

Details

Anti-Corrosion Methods and Materials, vol. 61 no. 4
Type: Research Article
ISSN: 0003-5599

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Article
Publication date: 26 February 2021

Manickam Ramesh Kumar, Ramalingam Malathy, Sundararajan Paramasivam, Ill-Min Chung, Seung-Hyun Kim and Prabakaran Mayakrishnan

The textile industry is one of the largest and most important industrial sectors in India. Because the textile industry consumes large quantities of water and produces…

Abstract

Purpose

The textile industry is one of the largest and most important industrial sectors in India. Because the textile industry consumes large quantities of water and produces highly polluted water discharge, its environmental impact is high. Water is expensive to use, treat and dispose of. Therefore, water conservation and reuse are critical necessity for the textile industry because decreasing water and wastewater treatment and recycling costs can be beneficial.

Design/methodology/approach

This research neutralized the pH during dyeing industry wastewater treatment. The system should be robust to erroneous sensor measurements. A pH meter was developed and used to monitor the pH of wastewater hourly before and after HCl treatment.

Findings

HCl was used to neutralize the pH of wastewater from 9 to 7.5. The amount of HCl was optimized depending on the wastewater. Three wastewater treatment methods were used, namely, HCl, wash water and reverse osmosis (RO) treatments. The HCl treatment was the most effective for decreasing the pH; the wash water treatment was the most effective for decreasing the total dissolved solids (TDS), total suspended solids (TSS) total hardness and chemical oxygen demand; and the RO treatment was the most effective for decreasing the biochemical oxygen demand, TDS, TSS, total hardness and Cl concentration.

Originality/value

The pH should be monitored during the textile dyeing because the addition of color to textile fabrics is the most effective at neutral pH. This study evaluated several parameters of wastewater, including pH, color, TSS and TDS. The fabricated digital pH meter provided superior results than conventional measuring devices. The goal was to maintain a neutral pH during dyeing and recycle wastewater to improve environmental sustainability. The newly developed digital pH meter was less expensive and more precise than traditional pH meters. Before reusing and recycling, wastewater underwent ultrafiltration and RO treatment.

Details

Pigment & Resin Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0369-9420

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Article
Publication date: 29 April 2014

Mahendra Yadav, Sumit Kumar and Dipti Sharma

The purpose of this investigation was to evaluate the protective ability of 2-amino-N-octadecylacetamide (AOA) and 2-amino-N-octadecyl-3-(4-hydroxyphenyl) propionamide…

Abstract

Purpose

The purpose of this investigation was to evaluate the protective ability of 2-amino-N-octadecylacetamide (AOA) and 2-amino-N-octadecyl-3-(4-hydroxyphenyl) propionamide (AOHP) as corrosion inhibitors for N80 steel in 15 per cent hydrochloric acid (HCl), which may find application as eco-friendly corrosion inhibitors in acidizing processes in the petroleum industry. Due to scale plugging in the well bore, there can be a decline in the crude production rate, and an acidization operation has to be carried out, normally by using 15 per cent HCl to remove the scale plugging. To reduce the aggressive attack of HCl on tubing and casing materials (N80 steel), inhibitors are added to the acid solution during the acidifying process.

Design/methodology/approach

Different concentrations of the synthesized inhibitors AOA and AOHP were added to the test solution (15 per cent HCl), and the corrosion inhibition efficiencies of these inhibitors for N80 steel were calculated from weight loss determinations, potentiodynamic polarization scans and alternating current (AC) impedance measurements. The influence of temperature (298-323 K) on the inhibition behavior was studied. Surface examinations were performed by means of Fourier transform infrared spectra and scanning electron microscope.

Findings

AOA and AOHP at 150-ppm concentration showed a maximum efficiency of 90.04 and 94.97 per cent, respectively, at 298 K in 15 per cent HCl solution. Both the inhibitors acted as mixed corrosion inhibitors. The adsorption of the corrosion inhibitors at the surface of the N80 steel was the underlying mechanism of corrosion inhibition.

Originality/value

This paper reports the preliminary laboratory results of inhibitors AOA and AOHP for the corrosion prevention of N80 steel casings and tubulars exposed to HCl and may be of practical help to petroleum engineers for carrying out acidization in oil wells after further investigation of the compound at higher temperature.

Details

Anti-Corrosion Methods and Materials, vol. 61 no. 3
Type: Research Article
ISSN: 0003-5599

Keywords

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