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Article
Publication date: 27 November 2023

WeiLee Lim, Uma Thevi Munikrishnan, Choi-Meng Leong, Lee-Chea Hiew, Mei-Wei Leong and Liu Yang

This study aims to explore e-wallet continuance intention in Malaysia using perceived usefulness (PU), perceived ease of use (PEU), perceived risk (PR) and perceived security…

Abstract

Purpose

This study aims to explore e-wallet continuance intention in Malaysia using perceived usefulness (PU), perceived ease of use (PEU), perceived risk (PR) and perceived security (PS). Additional emphasis is placed on the degree of necessity of risk and security conditions driving the continuance intention to use e-wallets.

Design/methodology/approach

This quantitative study used a sample of 281 respondents. Partial least-squares structural equation modelling (PLS-SEM) was used to test the associations, while necessary condition analysis (NCA) was performed to uncover the factors’ necessity level.

Findings

PU is the primary facilitator for the continuance intention of e-wallet usage, followed by PS, PR and PEU. However, none were necessary for usage. E-wallet providers must emphasise enhancing PU, prioritise data security and improve the PEU to foster sustained e-wallet usage, while prudent risk management is a nice-to-have.

Practical implications

To maintain the survival of e-wallets, service providers must focus on prioritising PEU, PU and PS for positive user experiences, including contentment, utility, convenience, comfort and safety. Compliance with user authorisation, real-time transaction monitoring and comprehensive security protocols is a must for security concerns.

Originality/value

This study represents the limited empirical research focusing on risk and security in the continuance intention of e-wallet usage. Furthermore, an NCA was performed to determine the essential circumstances of risk and security for the continuance intention of e-wallets.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 6 July 2023

Manaf Al-Okaily, Mahmoud Al-Kofahi, Fadi Shehab Shiyyab and Aws Al-Okaily

Most of the previous studies agree about the significance of user satisfaction in ensuring the endurance of information systems (ISs). Accordingly, it is crucial to investigate…

Abstract

Purpose

Most of the previous studies agree about the significance of user satisfaction in ensuring the endurance of information systems (ISs). Accordingly, it is crucial to investigate the effect of e-Government systems on individual end-user satisfaction as more and more countries adopt and deploy such Government Financial Management Information Systems (GFMIS) in the era of digital transformation. Because of this, the purpose of this study is to investigate the factors that contribute to the success of GFMIS in Jordan and ultimately the satisfaction of its users.

Design/methodology/approach

The IS success model developed by DeLone and McLean (2003) serves as the theoretical underpinning for the current research. Adding training quality as a new variable to the proposed model has been found to further increase the satisfaction of GFMIS users. A total of 104 GFMIS users in Jordan provided the data used to verify the model. The partial least squares-structural equation modelling was used to test the hypotheses.

Findings

The empirical findings indicated that GFMIS user satisfaction is significantly affected by information quality, service quality and perceived usefulness; meanwhile, system quality is only partially supported. The research also showed that the level of satisfaction among Jordanian GFMIS users was related to the quality of training they received.

Originality/value

This study fills a crucial literature gap by developing a research model that can help improve GFMIS usage towards attaining greater performance amongst government agencies in Jordan.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 26 May 2023

Hadziroh Ibrahim, Md. Lazim Mohd Zin, Attia Aman-Ullah and Mohd Razif Mohd Ghazi

This research aimed to determine the relationship between technostress and information technology support (IT) and HRIS-related user satisfaction. The study also investigated the…

Abstract

Purpose

This research aimed to determine the relationship between technostress and information technology support (IT) and HRIS-related user satisfaction. The study also investigated the moderating influence of technological self-efficacy on the links between technostress, IT support, and HRIS user satisfaction.

Design/methodology/approach

This quantitative study used the deductive research approach. The study's population was HRIS users from 37 Malaysian public sector organizations. The judgmental sampling technique was employed, and the sample size was 490. Data analysis was conducted through SPSS and PLS-SEM.

Findings

The study showed that technostress is significantly associated with HRIS user satisfaction. While IT support, results show that literacy support, technological support, and technological involvement facilities significantly correlate with HRIS user satisfaction. In contrast, innovation support had an insignificant relationship with HRIS user satisfaction. The study also tested the moderation effect of technology self-efficacy in the relationships and found that technology self-efficacy only moderated the association of technostress and HRIS user satisfaction.

Practical implications

HR departments of government agencies can use the study's findings to understand to what extent HRIS system users are satisfied and what needs to be done to improve the HRIS system. The study also sheds light on the technological pressures that employees encounter.

Originality/value

Present study contributed to the literature by developing a study model of technostress, information technology support, technology self-efficacy, and HRIS user satisfaction. Further, the relationship of technostress with HRIS user satisfaction and the moderating effect of technology self-efficacy was explored for the first time, representing the study's novelty. The study also contributed to social cognitive theory and the theory of reasoned action by exploring attitudinal and behavioral aspects along with the cognitive aspects of users.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 15 September 2023

Ahmed Hamdy, Jian Zhang and Riyad Eid

The authors’ examination aims to offer a quantitative perspective on the interrelationships between tourist harassment, the destination image, emotions and destination revisit…

208

Abstract

Purpose

The authors’ examination aims to offer a quantitative perspective on the interrelationships between tourist harassment, the destination image, emotions and destination revisit intent. Furthermore, it explores the moderating role of travelers' experiences and tolerance in the link between tourist harassment, the destination image and revisit intentions.

Design/methodology/approach

The authors’ examination seeks to fill this research gap by utilizing a combination of qualitative and quantitative methods to test eight hypotheses using AMOS 23 and PROCESS MARCO.

Findings

The findings showed that tourist harassment negatively impacts the destination image and revisit intentions. Moreover, it indicated that tourists' experiences and tolerance moderate the link between harassment, the destination image and revisit intentions for travelers with high levels of experience and tolerance compared to those with low levels.

Originality/value

This article contributes to travel research and service failure recovery research on tourist harassment and its consequences. To this end, it developed and validated a new tourist harassment scale. Moreover, it is the first study that examines the moderating role of visitors' experiences and tolerance on the link between tourist harassment, the destination image and revisit intentions. Finally, this article is the first to empirically offer destination harassment reduction techniques.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 5 January 2023

Hamdy Mohamed Mohamed and Wael Sabry Mohamed

This study aims to offer an effective nanocomposite for potential use to consolidate and protect deteriorated archaeological pottery.

Abstract

Purpose

This study aims to offer an effective nanocomposite for potential use to consolidate and protect deteriorated archaeological pottery.

Design/methodology/approach

Three nanocomposites were used in the experimental study. This study used nano Primal AC33, silicon dioxide (SiO2) and montmorillonite (MMT) nanoparticles to protect and consolidate pottery specimens. Pottery specimens were made at 800°C for this investigation. Consolidation materials were applied with a brush. The properties of the treated pottery specimens were assessed using several methods such as digital and scanning electron microscopes, static water contact angle, color alteration, physical properties and compressive strength.

Findings

Microscopic examination indicated the ability of the nano Primal AC33/MMT nanocomposites to cover the outer surface well and bind the inner granules. Concerning specimens with code F treated with nano Primal AC33 5%/MMT 3% nanocomposites, it achieved an increase in contact angle (120°), density (1.23 g/cm3) and compressive strength (561 kg/cm2), as well as a decrease in color change (ΔE = 2.62), water absorption (4.45%) and porosity (5.46%). The novelty of the results is due to the characteristics of nano Primal AC33 5%/MMT 3% nanocomposites used in the current study.

Originality/value

This study describes the significant results of the analytical methods used for evaluating consolidation materials used in this study. The findings offer useful information for the protection of archaeological pottery. The investigation indicated that nano Primal AC33 5%/MMT 3% nanocomposites gave the best results. Therefore, it is recommended to use this nanocomposite to consolidate archaeological pottery. As a result, the current work provides a promising first step in conserving archaeological pottery for future studies.

Details

Pigment & Resin Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0369-9420

Keywords

Article
Publication date: 6 December 2023

Hamdy Abdullah, Fahru Azwa Md Zain, Sheikh Ahmad Faiz Sheikh Ahmad Tajuddin, Nik Hazimi Mohammed Foziah and Muhammad Shahrul Ifwat Ishak

Many scholars have primarily disregarded employee motivation in the context of Western and Islamic ideas. To better understand employee motivation, this paper aims to explore a…

Abstract

Purpose

Many scholars have primarily disregarded employee motivation in the context of Western and Islamic ideas. To better understand employee motivation, this paper aims to explore a novel approach of fusing McClelland’s needs theory (i.e. achievement, power and affiliation) with Maqasid Shariah.

Design/methodology/approach

This study adopts a theoretical research design. There will be a thorough literature study of McClelland’s theory, Maqasid Shariah, and employee motivation. Qualitative content analysis is used to examine and compile pertinent ideas. To give a thorough framework for comprehending employee motivation from both Western and Islamic ethical viewpoints, McClelland’s theory and Maqasid Shariah are integrated.

Findings

This paper has conceptualized the integration of Maqasid Shariah’s five requirements with McClelland’s need theory. It is suggested that Maqasid Shariah and McClelland’s need theory be combined to understand employee motivation. For employees, the integration of McClelland’s need theory and Maqasid Shariah entails developing a work environment that attends to their many needs, is consistent with Islamic principles, encourages justice and equity, supports both professional and personal development and promotes social responsibility. By combining McClelland’s need theory and Maqasid Shariah, 15 propositions are developed to explain employee motivation. The study offers a measurement index to explain employee motivation based on the two theories.

Research limitations/implications

The integration of McClelland’s theory of need and Maqasid Shariah offers expected positive implications. By considering the cultural and religious context in Islamic societies, researchers can adopt a more sensitive approach to studying motivation. This blend provides a holistic understanding of motivation, incorporating individual needs and broader ethical dimensions. Studies may explore the impact on prosocial behavior, organizational values, leadership practices and employee well-being. Understanding the alignment between personal motives and ethical principles can benefit organizations in diverse workplaces, emphasizing long-term sustainability and fostering employee engagement and commitment.

Practical implications

The integration of McClelland’s theory and Maqasid Shariah shows the potential implications to increase employee motivation. This study contributes significantly to Maqasid Shariah theory in business research by guiding ethical decision-making aligned with Islamic values, fostering inclusive workplaces and offering strategies for boosting employee morale. It emphasizes ethical practices, legal compliance and community engagement, while also encouraging sustainable business models that consider societal well-being and the environment.

Originality/value

This paper provides its unique value by being among the first to integrate McClelland’s theory and Maqasid Shariah and providing an innovative approach in developing a new measurement index in the context of employee motivation.

Details

Journal of Islamic Accounting and Business Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-0817

Keywords

Article
Publication date: 14 March 2024

Marcel Peppel, Stefan Spinler and Matthias Winkenbach

The e-commerce boom presents new challenges for last-mile delivery (LMD), which may be mitigated by new delivery technologies. This paper evaluates the impact of mobile parcel…

Abstract

Purpose

The e-commerce boom presents new challenges for last-mile delivery (LMD), which may be mitigated by new delivery technologies. This paper evaluates the impact of mobile parcel lockers (MPL) on costs and CO2 equivalent (CO2e) emissions in existing LMD networks, which include home delivery and shipments to stationary parcel lockers.

Design/methodology/approach

To describe customers’ preferences, we design a multinomial logit model based on recipients’ travel distance to pick-up locations and availability at home. Based on route cost estimation, we define the operating costs for MPLs. We devise a mathematical model with binary decision variables to optimize the location of MPLs.

Findings

Our study demonstrates that integrating MPLs leads to additional cost savings of 8.7% and extra CO2e emissions savings of up to 5.4%. Our analysis of several regional clusters suggests that MPLs yield benefits in highly populous cities but may result in additional emissions in more rural areas where recipients drive longer distances to pick-ups.

Originality/value

This paper designs a suitable operating model for MPLs and demonstrates environmental and economic savings. Moreover, it adds recipients’ availability at home to receive parcels improving the accuracy of stochastic demand. In addition, MPLs are evaluated in the context of several regional clusters ranging from large cities to rural areas. Thus, we provide managerial guidance to logistics service providers how and where to deploy MPLs.

Details

International Journal of Physical Distribution & Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0960-0035

Keywords

Article
Publication date: 24 April 2024

Vahid Ahmadi, Seyed Mohammad Ali Hosseini, Effat Jamalizadeh and Razie Naghizade

This paper aims to investigate the corrosion resistance of two types of coatings – one is ceria sol coating and the other is ceria sol coating modified by ZnO nanoparticles on…

Abstract

Purpose

This paper aims to investigate the corrosion resistance of two types of coatings – one is ceria sol coating and the other is ceria sol coating modified by ZnO nanoparticles on 7075 aluminum alloy in 3.5% NaCl solution.

Design/methodology/approach

Aluminum alloys were dipped into ceria sol and ceria sol modified by ZnO nanoparticles separately and removed after 10 min from the solutions and dried at 110°C for 30 min and heated at 500 °C for 30 min to form the coatings. The coatings have been characterized by using field emission scanning electron microscopy (FE-SEM), electrochemical impedance spectroscopy (EIS), X-ray diffraction (XRD) and energy dispersive spectroscopy (EDS). The EIS tests were performed in a corrosive solution of 3.5% NaCl.

Findings

The results showed that the coating of ceria sol modified by ZnO nanoparticles has higher corrosion resistance than the ceria sol coating and the bare sample. Also, the best efficiency is related to aluminum sample immersion after 1 h in NaCl corrosive solution for coating modified by ZnO nanoparticles.

Originality/value

In this research, the modification of ceria sol coating by ZnO nanoparticles had an effect on improving the corrosion behavior of aluminum alloy. It is also understood that modification of coatings is an effective parameter on corrosion resistance.

Details

Anti-Corrosion Methods and Materials, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0003-5599

Keywords

Article
Publication date: 1 April 2024

Zoubeir Lafhaj, Slim Rebai, Olfa Hamdi, Rateb Jabbar, Hamdi Ayech and Pascal Yim

This study aims to introduce and evaluate the COPULA framework, a construction project monitoring solution based on blockchain designed to address the inherent challenges of…

Abstract

Purpose

This study aims to introduce and evaluate the COPULA framework, a construction project monitoring solution based on blockchain designed to address the inherent challenges of construction project monitoring and management. This research aims to enhance efficiency, transparency and trust within the dynamic and collaborative environment of the construction industry by leveraging the decentralized, secure and immutable nature of blockchain technology.

Design/methodology/approach

This paper employs a comprehensive approach encompassing the formulation of the COPULA model, the development of a digital solution using the ethereum blockchain and extensive testing to assess performance in terms of execution cost, time, integrity, immutability and security. A case analysis is conducted to demonstrate the practical application and benefits of blockchain technology in real-world construction project monitoring scenarios.

Findings

The findings reveal that the COPULA framework effectively addresses critical issues such as centralization, privacy and security vulnerabilities in construction project management. It facilitates seamless data exchange among stakeholders, ensuring real-time transparency and the creation of a tamper-proof communication channel. The framework demonstrates the potential to significantly enhance project efficiency and foster trust among all parties involved.

Research limitations/implications

While the study provides promising insights into the application of blockchain technology in construction project monitoring, future research could explore the integration of COPULA with existing project management methodologies to broaden its applicability and impact. Further investigations into the solution’s scalability and adaptation to various construction project types and sizes are also suggested.

Originality/value

This research offers a comprehensive blockchain solution specifically tailored for the construction industry. Unlike prior studies focusing on theoretical aspects, this paper presents a practical, end-to-end solution encompassing model formulation, digital implementation, proof-of-concept testing and validation analysis. The COPULA framework marks a significant advancement in the digital transformation of construction project monitoring, providing a novel approach to overcoming longstanding industry challenges.

Details

Smart and Sustainable Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 31 July 2023

Anurag Tiwari and Priyabrata Mohapatra

The purpose of this study is to formulate a new class of vehicle routing problem with an objective to minimise the total cost of raw material collection and derive a new approach…

Abstract

Purpose

The purpose of this study is to formulate a new class of vehicle routing problem with an objective to minimise the total cost of raw material collection and derive a new approach to solve optimization problems. This study can help to select the optimum number of suppliers based on cost.

Design/methodology/approach

To model the raw material vehicle routing problem, a mixed integer linear programming (MILP) problem is formulated. An interesting phenomenon added to the proposed problem is that there is no compulsion to visit all suppliers. To guarantee the demand of semiconductor industry, all visited suppliers should reach a given raw material capacity requirement. To solve the proposed model, the authors developed a novel hybrid approach that is a combination of block and edge recombination approaches. To avoid bias, the authors compare the results of the proposed methodology with other known approaches, such as genetic algorithms (GAs) and ant colony optimisation (ACO).

Findings

The findings indicate that the proposed model can be useful in industries, where multiple suppliers are used. The proposed hybrid approach provides a better sequence of suppliers compared to other heuristic techniques.

Research limitations/implications

The data used in the proposed model is generated based on previous literature. The problem derives from the assumption that semiconductor industries use a variety of raw materials.

Practical implications

This study provides a new model and approach that can help practitioners and policymakers select suppliers based on their logistics costs.

Originality/value

This study provides two important contributions in the context of the supply chain. First, it provides a new variant of the vehicle routing problem in consideration of raw material collection; and second, it provides a new approach to solving optimisation problems.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

Keywords

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