Search results

1 – 10 of 24
To view the access options for this content please click here
Article
Publication date: 14 May 2019

Shu-Mei Hsu, Tzu-Chuan Chou, Gwo-Guang Lee and Ren Zong Kuo

The purpose of this paper is to identify the antecedent factors that foster and sustain the development of relational norms from a social exchange process perspective and…

Abstract

Purpose

The purpose of this paper is to identify the antecedent factors that foster and sustain the development of relational norms from a social exchange process perspective and articulates the mediating effect of relational norms on the relationship between inter-partner learning (IL) and IT co-sourcing performance.

Design/methodology/approach

A total of 197 usable questionnaires were returned from 1,000 Taiwan enterprises. Results from a partial least squares method supported the hypothesis that relational norms serve as dependent variable (to IL) and independent (mediating) variable (to IT co-sourcing performance).

Findings

The empirical results show that IL positively effects partnership identity and collaboration, while both significantly mediate the effects of IL on IT co-sourcing performance.

Research limitations/implications

The research implications confirm that the relational norms which IT co-sourcing parties must include both attitudes and behavior simultaneously, and that IT co-sourcing will not produce good performance without both parties developing shared attitudes and collaborative behavior.

Practical implications

Relational norms can play a critical mediation role to help ensure that both parties reach their common goals successfully and prevent the risk of their effort to cooperate together falling apart. Therefore, project managers have to take account of the importance of relational norms on inter-organizational cooperation or strategic alliances.

Originality/value

This study creates opportunities for further cross-disciplinary studies of inter-firm co-sourcing project especially with regard to relational norms and knowledge sharing.

Details

Information Technology & People, vol. 33 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

To view the access options for this content please click here
Article
Publication date: 15 May 2017

Tsu-Jui Ma and Gwo-Guang Lee

The purpose of this paper is to describe a bibliometric study of journal articles in Social Sciences Citation Index (SSCI) related to open access journals. Publication…

Abstract

Purpose

The purpose of this paper is to describe a bibliometric study of journal articles in Social Sciences Citation Index (SSCI) related to open access journals. Publication trends from 1993 to 2016, core journals, prolific authors and article citation frequencies were examined to provide librarians and scholars with a basic reference of relevant resources.

Design/methodology/approach

Among articles published in journals which have been listed in SSCI during 1993-2016, titles were searched for the term “open access journal”. The data were evaluated in response to five research questions concerning topics including publication trends from 1993 to 2016, core journals, prolific authors and article citation frequencies.

Findings

In total, 115 articles on open access journals were authored by 215 individuals from 1993 to 2016. The 115 articles analyzed were cited 842 times in 57 journals.

Originality/value

This paper describes a bibliometric study on open access journal publication, which has rarely been performed within the specific context of document supply issues. It provides a foundation for further research on titles as well as resources for librarians and scholars.

Details

Information Discovery and Delivery, vol. 45 no. 2
Type: Research Article
ISSN: 2398-6247

Keywords

To view the access options for this content please click here
Article
Publication date: 14 November 2016

Tsu-Jui Ma and Gwo-Guang Lee

The purpose of this paper is to explore the bibliometric study of journal articles in Social Sciences Citation Index (SSCI) related to outsourcing library functions…

Abstract

Purpose

The purpose of this paper is to explore the bibliometric study of journal articles in Social Sciences Citation Index (SSCI) related to outsourcing library functions, including publication trends from 1994 to 2015, core journals, authorship and citing articles used for librarians and researchers to have a basic reference of relevant resources.

Design/methodology/approach

The methodology consisted of journal article searches in SSCI with 1994-2015 as the date limiter. The search terms came from the topic of outsourcing to the topic of library by using the Boolean operator; and results were used in the Web of Science (WOS) database based on pre-determined categories and were evaluated based on the five research questions about core journals, authorship and citing articles.

Findings

The findings were based on the five research questions evaluated in the bibliometric study. There were 55 articles published on the topics of outsourcing and library authored by 80 individuals between 1994 and 2015. In the 55 articles analyzed, there were 24 different journals represented with 150 times cited.

Originality/value

This study takes the bibliometric analysis approach, which has rarely been used on the topics of outsourcing and library articles with the specific focus on library finance issues. It provides a foundation for further research on the topic as well as resources to be used by librarians and researchers.

Details

The Bottom Line, vol. 29 no. 4
Type: Research Article
ISSN: 0888-045X

Keywords

To view the access options for this content please click here
Article
Publication date: 3 April 2009

Jhih‐Ming Lai, Gwo‐Guang Lee and Wei‐Lin Hsu

The purpose of this paper is to examine the influence of partnership (i.e. partner's trust and commitment) on electronic commerce strategic planning (ECSP), and the…

Abstract

Purpose

The purpose of this paper is to examine the influence of partnership (i.e. partner's trust and commitment) on electronic commerce strategic planning (ECSP), and the strategic benefits of expanding partnership. Beyond this research objective, this paper attempts to draw conclusions on the benefits of seeing such trust and commitment as common sense.

Design/methodology/approach

A total of 166 Chief information officers were selected from the top 1000 largest firms in Taiwan to test the relations within the research model. Moreover, the structural equation modeling technique was used to evaluate the research model.

Findings

Partner trust significantly influences electronic commerce strategic planning. The results also indicate that the success of ECSP enables firms to achieve the strategic benefits of electronic commerce.

Research limitations/implications

This study demonstrates the need to separate the partner's trust and commitment from the environmental context when discussing certain questions related to environmental issues. Future ECSP studies could seek an enhanced understanding of the effects on investigations of other attributes of partnership.

Practical implications

Top managers and information system executives who are considering the process of ECSP must know that the first step is to acquire the partner's trust. And then, they need to make a commitment to their partners in order to gain the strategic benefits. The skills and actions to achieve these steps should become common sense for these executives.

Originality/value

This paper contributes to ECSP research by clarifying the effects of both partner trust and partner commitment on the ECSP, and provides a valuable reference for EC strategic planners, as well as researchers interested in EC strategic planning and management.

Details

Management Decision, vol. 47 no. 3
Type: Research Article
ISSN: 0025-1747

Keywords

To view the access options for this content please click here
Article
Publication date: 1 February 2005

Gwo‐Guang Lee and Hsiu‐Fen Lin

This paper develops a research model to examine the relationship among e‐service quality dimensions and overall service quality, customer satisfaction and purchase intentions.

Abstract

Purpose

This paper develops a research model to examine the relationship among e‐service quality dimensions and overall service quality, customer satisfaction and purchase intentions.

Design/methodology/approach

Data from a survey of 297 online consumers were used to test the research model. Confirmatory factor analysis was conducted to examine the reliability and validity of the measurement model, and the structural equation modelling technique was used to test the research model.

Findings

The analytical results showed that the dimensions of web site design, reliability, responsiveness, and trust affect overall service quality and customer satisfaction. Moreover, the latter in turn are significantly related to customer purchase intentions. However, the personalization dimension is not significantly related to overall service quality and customer satisfaction.

Research limitations/implications

Future research can use different methodologies, such as longitudinal studies, focus groups and interviews, to examine the relationship between service quality and customer purchase behaviour in online shopping contexts.

Practical implications

This study suggests that to enhance customer purchase intentions, online stores should develop marketing strategies to better address the trustworthiness, reliability, and responsiveness of web‐based services. Online stores can devote valuable corporate resources to the important e‐service quality attributes identified by this study.

Originality/value

This study developed the instrument dimensions of e‐service quality by modifying the SERVQUAL model to consider online shopping context. Moreover, the results of this study provide a valuable reference for managers of online stores, as well as for researchers interested in internet marketing.

Details

International Journal of Retail & Distribution Management, vol. 33 no. 2
Type: Research Article
ISSN: 0959-0552

Keywords

To view the access options for this content please click here
Article
Publication date: 1 December 2005

Gwo‐Guang Lee, Hsiu‐Fen Lin and Jung‐Chi Pai

To examine the influence of environmental factors (environmental uncertainty and trading partners' influence) and organizational factors (CEO/CIO relationship and…

Abstract

Purpose

To examine the influence of environmental factors (environmental uncertainty and trading partners' influence) and organizational factors (CEO/CIO relationship and internet‐based IOS maturity) on the internet‐based interorganizational systems (IIOS) planning success and whether more leads to superior organizational performance.

Design/methodology/approach

Data gathered from 202 IS executives in large Taiwanese organizations were employed to test the relationships between the research model constructs. Moreover, the structural equation modeling technique was used to evaluate the research model.

Findings

One of the environmental factors (trading partners' influence) and two organizational factors significantly influence the IIOS planning success. The results also indicate that the success of IIOS planning enables the firm to achieve organizational‐level outcomes.

Research limitations/implications

Future studies could seek an enhanced understanding of the effects on IIOS planning of the environmental and organizational factors investigated in this study through structured interviews and case studies of IS executives dealing with ongoing or recently completed IIOS planning projects.

Practical implications

IIOS planning is an organizational and inter‐organizational process. Top management and IS executives considering IIOS involves not only technical innovations, but also considerable environmental and organizational changes.

Originality/value

This paper contributes to IIOS planning research by clarifying the effects of both environmental and organizational factors on the success of IIOS planning, and provides a valuable reference for e‐business managers and IIOS planners, as well as researchers interested in IIOS planning and management.

Details

Internet Research, vol. 15 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

To view the access options for this content please click here
Article
Publication date: 18 September 2007

Chih‐Ping Lee, Gwo‐Guang Lee and Hsiu‐Fen Lin

Based on organizational capabilities and information technology implementation literature, this study seeks to propose a research model to examine the influence of…

Abstract

Purpose

Based on organizational capabilities and information technology implementation literature, this study seeks to propose a research model to examine the influence of organizational capabilities on e‐business implementation success.

Design/methodology/approach

Data collected from 202 information systems executives in large Taiwanese organizations were employed to test the relationships between the research model constructs. The results from the structural equation modeling approach provide quite a strong support for the hypothesized relations.

Findings

The results showed that certain factors related to organizational learning and knowledge management capabilities are important antecedents of e‐business value.

Research limitations/implications

This study did not test all organizational factors, and focused particularly on learning capacity and knowledge capability factors. A knowledge asset must be rare and inimitable to become a source of competitive advantage. Without secure processes, knowledge loses the key qualities of being rare and inimitable. Future research could assess the influence of knowledge protection processes on e‐business implementation success.

Practical implications

Knowledge management means recognizing and managing all of an organization's intellectual and social capital to meet its e‐business objectives. An organization needs a well‐designed knowledge management infrastructure to create and maintain the e‐business knowledge required to improve back‐office efficiency, customer intimacy and efficiency of coordination with business partners.

Originality/value

This study is significant for at least two reasons: it determines the key antecedents to successful e‐business implementation based on organizational learning and knowledge management perspectives and it helps to understand the effects of organizational capabilities and e‐business contribution on a firm's performance.

Details

Business Process Management Journal, vol. 13 no. 5
Type: Research Article
ISSN: 1463-7154

Keywords

To view the access options for this content please click here
Article
Publication date: 1 February 2003

Gwo‐Guang Lee and Rong‐Ji Bai

As e‐business strategies have received growing attention from entrepreneurs, executives, investors and industry, information systems (IS)/information technology (IT…

Abstract

As e‐business strategies have received growing attention from entrepreneurs, executives, investors and industry, information systems (IS)/information technology (IT) strategic planning has progressively come to be considered a critical method for developing a successful e‐strategy. However, despite the growing number of theoretical frameworks for IS/IT strategic planning, practical implementation faces several problems. Most importantly, numerous IS/IT strategic planning frameworks do not seem to realize that IS‐related problems are not merely technological, but are also caused by neglecting the interrelationship between IS/IT and organizational context. This study aims to identify and explore the key organizational mechanisms related to IS/IT strategic planning, and thus improve planning effectiveness. The proposed mechanisms provide a valuable reference for business managers or strategic planners who are initiating or conducting IS/IT strategic planning exercises in the digital era, and for researchers interested in information systems management.

Details

Management Decision, vol. 41 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

To view the access options for this content please click here
Article
Publication date: 2 August 2011

Ren‐Zong Kuo, Ming‐Fong Lai and Gwo‐Guang Lee

While the prior research suggests that leadership has important influences on IT acceptance and use, there has been little empirical investigation that identifies the…

Abstract

Purpose

While the prior research suggests that leadership has important influences on IT acceptance and use, there has been little empirical investigation that identifies the specific managerial behaviors associated with adoption success. This study attempts to address this issue by exploring the influence of empowering leadership on knowledge management system (KMS) adoption through its effects on task‐technology fit and compatibility.

Design/methodology/approach

To test the proposed research model, data were collected through a questionnaire survey sent to IT managers of 500 large companies in Taiwan.

Findings

The results show that empowering leadership has an indirect effect on KMS usage. Empowering leadership was positively related to both task‐technology fit and compatibility, which in turn were both positively related to usage of KMS.

Research limitations/implications

There are two limitations to this study, requiring further examination and additional research. First, the sample was drawn from Taiwanese organizations. Hence, the research model should be tested further using samples from other countries, because cultural differences may exist between Taiwan and other countries. Second, this study obtained just 151 completed questionnaires for a 30.2 percent response rate. The limited number of respondents in the survey also causes concern. As a larger sample that brings more statistical power can provide more stable and consistent results, the study should be verified with a larger sample to increase generalization.

Practical implications

This study suggests that practitioners should not only focus on the technology issue (i.e. providing suitable knowledge to meet user needs and accruing high compatibility with user working style), but also be concerned with the impact of leadership style. Managers should consider how to empower subordinates appropriately, a decision that can indeed facilitate the development of an environment where employees participate in knowledge management activities more spontaneously. Without such appropriate leadership, however, even though firms may introduce a well‐built KMS, it is unlikely that system would effectively exert its full range of benefits.

Originality/value

The results of the study will be useful to practitioners in understanding the type of leadership that should be employed in the context of KMS, thus increasing the success rate for adopting the system and further achieving knowledge management goals.

Details

Management Decision, vol. 49 no. 7
Type: Research Article
ISSN: 0025-1747

Keywords

To view the access options for this content please click here
Article
Publication date: 13 November 2009

Ren‐Zong Kuo and Gwo‐Guang Lee

By expanding the technology acceptance model, this paper aims to provide a research model for examining the impact of information quality and task technology fit on the…

Abstract

Purpose

By expanding the technology acceptance model, this paper aims to provide a research model for examining the impact of information quality and task technology fit on the adoption of KMS.

Design/methodology/approach

To test the proposed research model, data are collected through a questionnaire survey sent to IT managers of 500 large companies in Taiwan.

Findings

Based on the study, it is suitable to use a technology acceptance model to study adoption of KMS and explore how two external variables, information quality and task technology fit, affect the intention to adopt. Additionally, information quality has a directly significant effect on ease of use that users perceive and usefulness where fit between task and KMS is high.

Research limitations/implications

A mass mailing of a somewhat lengthy, blind survey to busy managers produces a somewhat low response rate. Thus, the generalized nature of the findings is somewhat in question, making replication of the study in Taiwan important.

Practical implications

The study distinguishes the design of information systems and knowledge management systems. For adoption of KMS, managers must pay more attention to the quality of information provided, and the contextual features of the knowledge involved.

Originality/value

The value of this paper is in demonstrating the role of information quality with KMS, and providing further insight into the co‐relationship of information quality, usefulness, and fit between task and KMS, leading to more effective strategies for KMS adoption.

Details

Management Decision, vol. 47 no. 10
Type: Research Article
ISSN: 0025-1747

Keywords

1 – 10 of 24