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Article
Publication date: 2 March 2022

Gurumurthy Kalyanaram, Gordhan K. Saini, Suresh Mony and N. Jayasankaran

Pricing is always a fundamental marketing element. In the digital marketing/e-commerce context, there are two universal phenomena: desire to micro-segment and customize, and the…

Abstract

Purpose

Pricing is always a fundamental marketing element. In the digital marketing/e-commerce context, there are two universal phenomena: desire to micro-segment and customize, and the adverse reaction upon unfair perception of price. A third related question is how should firms consider price increases and decreases? Specifically, this paper aims to address the following three research and practice questions: What are the theoretical underpinnings of perception of fairness/unfairness in pricing, and what are the findings? What are the theoretical underpinnings of response to price increases and decreases? What should be online pricing strategy, consistent with the findings on (un)fairness perception of pricing and response to price increases and decreases?

Design/methodology/approach

The present approach is integrative review and critical analyses, and synthesis. The review dates back to 1960s, and is inter-disciplinary, including apposite findings in behavioral science, economics, marketing and operations management/research. The authors search for insights with significant empirical support to address these questions.

Findings

Perception of unfair price impacts consumer choice, probability of purchase, intent to buy and attitude to product/service/firm adversely. Consumers react differently to perceived unfair and fair prices. Consumers react more strongly and negatively to perceived unfair prices (compared to prices perceived to be fair) in their intent to buy and other related metrics. Consumers react differently to price increases and price decreases relative to the reference price. Consumers react more strongly to price increases than to price decreases. There is substantial heterogeneity in the magnitude of loss-aversion effect, depending on the product/service category and estimation methods.

Originality/value

The authors review and discuss potential viable pricing strategies. Based on the generalizable findings, this study provides actionable insights to managers for pricing in digital marketing context. Also, the authors provide useful directions for future research.

Article
Publication date: 22 September 2020

Kalyanaram Gurumurthy and Avinandan Mukherjee

The novel coronavirus disease 2019 (COVID-19) pandemic has presented unique challenges in terms of understanding its unique characteristics of transmission and predicting its…

Abstract

Purpose

The novel coronavirus disease 2019 (COVID-19) pandemic has presented unique challenges in terms of understanding its unique characteristics of transmission and predicting its spread. The purpose of this study is to present a simple, parsimonious and accurate model for forecasting mortality caused by COVID-19.

Design/methodology/approach

The presented Bass Model is compared it with several alternative existing models for forecasting the spread of COVID-19. This study calibrates the model for deaths for the period, March 21 to April 30 for the USA as a whole and as the US States of New York, California and West Virginia. The daily data from the COVID-19 Tracking Project has been used, which is a volunteer organization launched from The Atlantic. Every day, data is collected on testing and patient outcomes from all the 50 states, 5 territories and the District of Columbia. This data set is widely used by policymakers and scholars. The fit of the model (F-value and its significance, R-squared value) and the statistical significance of the variables (t-values) for each one of the four estimates are examined. This study also examines the forecast of deaths for a three-day period, May 1 to 3 for each one of the four estimates – US, and States of New York, California and West Virginia. Based on these metrics, the viability of the Bass Model is assessed. The dependent variable is the number of deaths, and the two independent variables are cumulative number of deaths and its squared value.

Findings

The findings of this paper show that compared to other forecasting methods, the Bass Model performs remarkably well. In fact, it may even be argued that the Bass Model does better with its forecast. The calibration of models for deaths in the USA, and States of New York, California and West Virginia are all found to be significant. The F values are large and the significance of the F values is low, that is, the probability that the model is wrong is very miniscule. The fit as measured by R-squared is also robust. Further, each of the two independent variables is highly significant in each of the four model calibrations. These forecasts also approximate the actual numbers reasonably well.

Research limitations/implications

This study illustrates the applicability of the Bass Model to estimate the diffusion of COVID-19 with some preliminary but important empirical analyses. This study argues that while the more sophisticated models may produce slightly better estimates, the Bass model produces robust and reasonably accurate estimates given the extreme parsimony of the model. Future research may investigate applications of the Bass Model for pandemic management using additional variables and other theoretical lenses.

Practical implications

The Bass Model offers effective forecasting of mortality resulting from COVID-19 to help understand how the curve can be flattened, how hospital capacity could be overwhelmed and how fatality rates might climb based on time and geography in the upcoming weeks and months.

Originality/value

This paper demonstrates the efficacy of the Bass Model as a parsimonious, accessible and theory-based approach that can predict the mortality rates of COVID-19 with minimal data requirements, simple calibration and accessible decision calculus. For all these reasons, this paper recommends further and continued examination of the Bass Model as an instrument for forecasting COVID-19 (and other epidemic/pandemic) mortality and health resource requirements. As this paper has demonstrated, there is much promise in this model.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 14 no. 3
Type: Research Article
ISSN: 1750-6123

Keywords

Article
Publication date: 4 September 2019

Gordhan K. Saini, Arvind Sahay and Gurumurthy Kalyanaram

This paper aims to examine three important questions: What would be the effects of pricing at the lower end of a wide vs narrow latitude of price acceptance (LPA) on consumer…

Abstract

Purpose

This paper aims to examine three important questions: What would be the effects of pricing at the lower end of a wide vs narrow latitude of price acceptance (LPA) on consumer choice of the bundle? How would the nature of a bundle frame (i.e. discount on bundle vs discount on components) and discount frame (i.e. discount as absolute off vs discount as percentage off) influence the preference given to a price level that is at the wide or narrow end of the LPA? Would the effect be significantly different if the bundle components were complementary vs if they were non-complementary?

Design/methodology/approach

The authors carried out two studies using between-subject experimental design. In Study 1, the authors used 2 (LPA: wide/narrow) × 2 (complementarity: yes/no) × 2 (bundle frame: together/separate) design, and in Study 2, the authors replaced bundle frame with discount frame (i.e. absolute off/percentage off).

Findings

The authors find that the LPA effect is likely to outweigh the complementarity effect; however, a combined effect of complementarity and bundle frame is stronger than the LPA effect. Also, for a wide (narrow) LPA product bundle, absolute off (percentage off) discount frame is more attractive.

Practical implications

Managers should use bundling strategy with complementary products having wider LPA. In case of wide LPA and complementary products, both together and separate frame could be the best bundling strategy while in case of narrow LPA and complementary products, together frame could be the best bundling strategy.

Originality/value

The main contribution relates to the role LPA plays in consumer evaluation of a bundle offer and its interaction with complementarity and discount frame. The authors apply the range hypothesis principles (i.e. price-attractiveness judgments are based on a comparison of market prices to the endpoints of a range of evoked prices) in the bundling context and extend the earlier work in the area of complementarity and discount frame.

Details

Journal of Consumer Marketing, vol. 36 no. 7
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 4 April 2008

Gurumurthy Kalyanaram

This paper aims to study the effects of order of market entry on market share in prescription (Rx) and over‐the‐counter (OTC) pharmaceutical drugs market.

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Abstract

Purpose

This paper aims to study the effects of order of market entry on market share in prescription (Rx) and over‐the‐counter (OTC) pharmaceutical drugs market.

Design/methodology/approach

Data on sales, price, direct‐to‐physicians (DTP) advertising, and direct‐to‐consumers (DTC) advertising for three Rx drugs categories and two OTC drugs categories were obtained for the period, January 1998 to December 1999. A log‐log statistical model was estimated using OLS methodology.

Findings

There is a significant order of entry effect on market share in both Rx and OTC drugs categories. This effect is higher in magnitude in the OTC category than in the Rx category. The effects of price, and DTP and DTC advertising are also significant. The differential effects of DTP and DTC advertising in the Rx and OTC categories are intuitive.

Originality/value

This study is unique in studying the differential effects of order‐of‐entry, and DTP and DTC advertising on market share in Rx and OTC drugs product categories.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 2 no. 1
Type: Research Article
ISSN: 1750-6123

Keywords

Content available
2125

Abstract

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 5 no. 4
Type: Research Article
ISSN: 1750-6123

Keywords

Content available
985

Abstract

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 5 no. 4
Type: Research Article
ISSN: 1750-6123

Content available
Article
Publication date: 4 April 2008

Avinandan Mukherjee

338

Abstract

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 2 no. 1
Type: Research Article
ISSN: 1750-6123

Article
Publication date: 1 September 2000

Kamel Mellahi and Michael Johnson

Using Amazon.com as a case study, the present research explores first mover (dis)advantages in e.commerce. It examines whether or not Amzon.com has sustained early mover…

28241

Abstract

Using Amazon.com as a case study, the present research explores first mover (dis)advantages in e.commerce. It examines whether or not Amzon.com has sustained early mover advantages. What are these advantages? And how has Amazon.com reacted to late movers? Evidence generated from the case study suggests that the maintainability of first mover advantages in e.commerce depends on three main factors: continuous innovation, speed of implementation and patenting.

Details

Management Decision, vol. 38 no. 7
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 1 April 2005

Elena Giaretta

The aim of the paper is to consider whether constant product innovation is compatible with the ethical management of a business. The question arises out of observations of two…

3249

Abstract

Purpose

The aim of the paper is to consider whether constant product innovation is compatible with the ethical management of a business. The question arises out of observations of two pressures exerted by global competition, i.e. the speed of change, which pushes in the direction of continuous innovation, and the determining power of demand, which wishes to see business conduct itself ethically.

Design/methodology/approach

With a theoretical approach, the paper highlights how these two pressures are both exerted on business, the advantages for business as well as for the consumers, deriving from the tendency of companies to innovate at all times and in ever shorter times, and the sins that an enterprise may commit when involved in a “competition vortex” created by the pressure of the speed of change.

Findings

What can a business imprisoned in this vortex do to escape when the fear of being “left behind” blinds it to seeing any other courses open to it? The paper proposes a possibly controversial, and at least challenging, model that can be seen as swimming against the tide, by adopting “slowness” and harmony, and a cluster of related concepts, as its basic tenets.

Originality/value

For this very reason the model proposed is already potentially valid, in a context where complexity and uncertainty give value to the original and the new. The paper is seen to be useful for managers and scholars of management, with particular focus on business ethics and product innovation.

Details

The TQM Magazine, vol. 17 no. 2
Type: Research Article
ISSN: 0954-478X

Keywords

Article
Publication date: 9 February 2015

Kishore Gopalakrishna Pillai, Michael Brusco, Ronald Goldsmith and Charles Hofacker

This paper aims to introduce knowledge discrimination to consumer research. It also examines the antecedent effects of objective knowledge and confidence in knowledge on consumer…

1374

Abstract

Purpose

This paper aims to introduce knowledge discrimination to consumer research. It also examines the antecedent effects of objective knowledge and confidence in knowledge on consumer knowledge discrimination. Research in psychology has sought to distinguish between calibration and discrimination, two related skills in probabilistic judgments. Though consumer research has sought to examine knowledge calibration, the construct of knowledge discrimination has not attracted any attention.

Design/methodology/approach

The paper reports on three studies which use a cross-sectional design using a structured questionnaire. The hypotheses are tested using regression. In addition, the paper also reports the results of an experimental study.

Findings

The paper finds that the objective knowledge has a positive effect on discrimination. But confidence in knowledge does not have a consistent effect on discrimination. The paper also finds that feedback improves discrimination.

Research limitations/implications

The study adds a new dimension to the examination of metaknowledge and metacognitions in the consumer domain.

Practical implications

The study suggests some ways in which companies/government agencies can improve consumer knowledge discrimination.

Social implications

Knowledge discrimination is expected to reduce consumer vulnerability and enhance consumer competence.

Originality/value

This is the first study to examine knowledge discrimination in the consumer domain. Prior research has observed that there could be a trade-off between calibration and discrimination. Hence, the study of knowledge discrimination can inform the study of knowledge calibration.

Details

European Journal of Marketing, vol. 49 no. 1/2
Type: Research Article
ISSN: 0309-0566

Keywords

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