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Article
Publication date: 26 May 2021

Sabia Singh and Gurpreet Randhawa

The purpose of this study is to examine the impact of perceptions of organizational politics on turnover intentions with a focus on the role of organizational cynicism as a…

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Abstract

Purpose

The purpose of this study is to examine the impact of perceptions of organizational politics on turnover intentions with a focus on the role of organizational cynicism as a potential mediator.

Design/methodology/approach

Using purposive sampling technique and standardized questionnaires, data were collected from 252 Indian bank employees. To analyze the data, statistical techniques such as multiple regression analysis along with PROCESS macro were used.

Findings

Findings indicate that perceptions of organizational politics have a significant positive effect on turnover intentions. Further, organizational cynicism is found to be the significant partial mediator in the relationship between the aforementioned constructs.

Research limitations/implications

This study covers the banking sector only. Therefore, the results may vary in the context of other industrial settings. Also, the cross-sectional research design adopted in this study may create difficulties in drawing any causal inferences.

Practical implications

To curtail turnover intentions of bank employees, extensive power-seeking activities need to be regulated by the management. Besides, participative decision-making activities must be encouraged to curb the formation of cynical attitudes among employees.

Originality/value

This study is one of the scarce empirical research works that have substantiated the direct and the indirect effect of perceptions of organizational politics (through organizational cynicism) on turnover intentions among bank employees.

Details

Development and Learning in Organizations: An International Journal, vol. 36 no. 1
Type: Research Article
ISSN: 1477-7282

Keywords

Article
Publication date: 21 December 2021

Sabia Singh and Gurpreet Randhawa

The purpose of this study is to examine the impact of organizational cynicism (OCyn) on organizational citizenship behavior (OCB) among bank employees with a focus on the role of…

Abstract

Purpose

The purpose of this study is to examine the impact of organizational cynicism (OCyn) on organizational citizenship behavior (OCB) among bank employees with a focus on the role of work alienation (WA) as a potential mediator.

Design/methodology/approach

Using standardized questionnaire, data were collected from 381 employees working in the banking sector of Punjab, a northern state of India. Statistical techniques such as hierarchical multiple regression and confirmatory factor analysis along with PROCESS macro were used for data analysis.

Findings

Results reveal that OCyn has a significant negative effect on OCB. Further, WA is found to be significantly partially mediating the relationship between the aforementioned constructs.

Research limitations/implications

This study pertains to a single sector i.e., banking sector restricting the generalizability to other industrial and vocational settings. Further, it may be difficult to draw any causal inferences as the research design adopted for this study is cross-sectional in nature.

Practical implications

In order to promote OCBs among bank employees, the formation of negative workplace attitudes such as OCyn and WA needs to be regulated. This can be achieved through improving communications network, encouraging participative decision-making activities, conducting psychological counseling and stress management training sessions.

Originality/value

This study is one of the scarce empirical research works that have substantiated the direct impact along with the indirect impact of OCyn (through work alienation) on OCB among bank employees.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 10 no. 2
Type: Research Article
ISSN: 2049-3983

Keywords

Article
Publication date: 12 August 2021

Mahima Nanda and Gurpreet Randhawa

The paper aims to examine the mediating role of emotional exhaustion and job satisfaction in the emotional intelligence (EI) and job performance (JP) relationship.

Abstract

Purpose

The paper aims to examine the mediating role of emotional exhaustion and job satisfaction in the emotional intelligence (EI) and job performance (JP) relationship.

Design/methodology/approach

The data have been collected using a structured questionnaire from 527 females working in education, health and IT/BPO sectors across three cities of Punjab, India. A serial multiple-mediated regression has been used to estimate EI's direct and indirect effects on JP mediated through emotional exhaustion and job satisfaction.

Findings

The findings reveal that EI has an indirect positive effect on JP through its influence on emotional exhaustion and job satisfaction in serial. The results also suggest that the control variables (namely age, qualification, experience and income) have a limited effect on EI, JP, emotional exhaustion and job satisfaction of female employees.

Practical implications

The present study asserts that organizations should seek employees with high EI to have high employee performance. The study assists supervisors and human resource (HR) managers in their different functions like recruitment and selection decisions, training and development activities, and designing high-performance work systems. Enhanced EI will improve mental health and well-being, which further drives positive work behaviors.

Originality/value

This study attempts to examine the EI–JP relationship for working females in more depth. Since the study is based on an Indian sample, it adds to the growing literature on EI and JP of females in the context of non-Western countries. The results are of great value to HR managers and practitioners who aim to develop practices that would increase the performance of females in the workplace.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 9 no. 1
Type: Research Article
ISSN: 2051-6614

Keywords

Article
Publication date: 10 November 2020

Raminderpreet Kaur and Gurpreet Randhawa

The purpose of this paper is to investigate the role of employee engagement and work–life balance in perceived supervisor support and turnover intentions relationship.

1680

Abstract

Purpose

The purpose of this paper is to investigate the role of employee engagement and work–life balance in perceived supervisor support and turnover intentions relationship.

Design/methodology/approach

The perception of teachers on the constructs considered has been assessed by a survey using a structured questionnaire. Data were collected from the teachers of private schools of Punjab, India, and 375 were valid number of responses. Parallel multiple mediated regression was used to estimate the direct and indirect effects of perceived supervisor support on turnover intentions mediated through employee engagement and work–life balance.

Findings

The results reveal that the effect of perceived supervisor support on turnover intentions is indirect rather than direct. On the comparison of specific indirect effects, the results demonstrate that employee engagement and two dimensions of work–life balance (work interference with personal life and work–personal life enhancement) act as mediators in the perceived supervisor support and turnover intentions relationship.

Practical implications

School principals need to draft teacher-friendly policies for enhancing work–life balance and employee engagement so that teachers can feel satisfied with their work and can handle work and family demands. In this way, positive perceptions associated with high engagement and work–family balance can take place, which in turn can curtail the turnover intentions of teachers.

Originality/value

The use of employee engagement and work-life balance in the relationship of perceived supervisor support and turnover intentions is unprecedented. The study also considered three different dimensions of work–life balance and tested the model in an integrative manner. Since the study is based on an Indian sample, it also adds to growing literature on turnover intentions in nonwestern countries. The results are of great value to school managements, HR managers and policymakers who are seeking to develop practices that reduce employee turnover at workplaces.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 9 no. 3
Type: Research Article
ISSN: 2049-3983

Keywords

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