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Supply chains deliver goods and services between shippers and receivers, covering collection, transportation, distribution as well as their handling and storage in between. In particular, transportation services are carried out by different transport modes. In some modern supply chains, different categories of air cargo carriers – combinations, freighter-only, and/or integrators – provide critical transport services.

This chapter develops a methodology for estimating the performance of supply chains served by an air cargo carrier network. The methodology is based on indicators of infrastructure use, technical/technological level, operational factors, economic factors, and environmental performance. This proposed methodology is applied to estimate performance of supply chains served by an integrated air cargo carrier – FedEx Express – operating a single hub in the US domestic air network. Results indicate that the methodology may be useful for estimation of overall supply chain performance under the condition that relevant data are available.

SA has been described as “generating purposeful behavior.” that is, behavior that is directed toward a task goal (Smith & Hancock, 1995). It involves being aware of what is happening around you and understanding what occurring events mean with respect to your current and future goals. Endsley (1995) has formally defined SA as the “perception of elements in the environment within a volume of time and space, the comprehension of their meaning and the projection of their status in the near future” (Endsley, 1995, p. 36). SA has been hypothesized as being critical to operator task performance in complex and dynamic operations (Salas, Prince, Barker, & Shrestha, 1995), like tasking and controlling remotely operated systems. Operators in remote control of ground vehicles need to be aware of where the vehicle is, what the vehicle is doing, and how activities as part of the overall task lead to accomplishment of mission goals. They must also consider the health of the overall system and how the environment affects vehicle status and the ability to complete tasks. In studying robot control in simulated USAR operations, Drury, Scholtz, and Yanco (2003) observed that most of the problems encountered when navigating robots resulted from the human's lack of awareness of these elements.

Each of the four objectives can be applied within the military training environment. Military training often requires that soldiers achieve specific levels of performance or proficiency in each phase of training. For example, training courses impose entrance and graduation criteria, and awards are given for excellence in military performance. Frequently, training devices, training media, and training evaluators or observers also directly support the need to diagnose performance strengths and weaknesses. Training measures may be used as indices of performance, and to indicate the need for additional or remedial training.

The great success of unmanned aerial vehicles (UAVs) in performing near-real time tactical, reconnaissance, intelligence, surveillance and other various missions has attracted broad attention from military and civilian communities. A critical contribution to the increase and extension of UAV applications, resides in the separation of pilot and vehicle allowing the operator to avoid dangerous and harmful situations. However, this apparent benefit has the potential to lead to problems when the role of humans in remotely operating “unmanned” vehicles is not considered. Although, UAVs do not carry humans onboard, they do require human control and maintenance. To control UAVs, skilled and coordinated work of operators on the ground is required.

Imagine trying to navigate through your environment while looking straight ahead through a narrow tube. These are essentially the conditions the operator of an ROV in teleoperation mode may have to contend with. We hypothesized that controlling ground-based ROVs would be easier if an operator developed an explicit overview of the space in which the ROV was maneuvering. Accordingly, we conducted a study in which we had naive undergraduate participants explore a maze-like virtual desert environment while drawing a map of the area. After completing a 30-min mapping task, participants re-entered the maze to search for and retrieve a target object. The virtual robots and landscape, which had minimal landmarks and a maze of navigable paths (see Fig. 1), were created using CeeBot (see Chadwick, Gillan, Simon, & Pazuchanics, 2004, for a discussion of the CeeBot tool). Maps drawn by participants were rated independently by three raters (graduate psychology students) for the usefulness of the map for navigating the area on a scale from 1 (not at all useful) to 7 (extremely useful). Cronbach's alpha was computed as a consistency estimate of inter-rater reliability at 0.96.

UAVs or unmanned (or the more politically correct, “unpiloted” or “uninhabited”) Aerial Vehicles and the broader class of remotely operated vehicles (ROVs) have attracted much attention lately from the military, as well as the general public. Generally, ROVs are vehicles that do not carry human pilots or operators, but instead are controlled remotely with different degrees of autonomy on the part of the vehicle. The role of UAVs in the military has rapidly expanded over the years such that every branch of the U.S. military deploys some form of UAV in their intelligence, surveillance, and reconnaissance operations. Recent U.S. military successes include a USAF Predator UAV operating in Iraq, but piloted by a team at Nellis AFB (now Creech AFB) in Las Vegas, Nevada, which successfully aided in finding Saddam Hussein (Rogers, 2004). Another more recent example took place in August 2004 when a Predator UAV armed with Hellfire missiles, also controlled from Nellis AFB, rescued a group of U.S. Marines pinned down by sniper fire in Najaf, Iraq (CNN, 2005). The value of UAVs is recognized by other nations as well who have active UAV programs including, but not limited to, Germany, England, China, France, Canada, South Africa, and Israel.