Search results

This paper aims to understand why higher education institutions (HEIs) struggle to become sustainable institutions themselves despite providing relevant teaching and research on sustainability.

Using 17 open-ended, semistructured interviews to determine common themes (codes) regarding sustainability, the authors mapped those codes to the adaptive cycle from social innovation theory.

Using the adaptive cycle offered a framework for understanding sustainability at HEIs as a cyclical process where innovation occurs in ebbs and flows. Differing perceptions of power by students and faculty slow down the process, and cross-collaboration is the key to further sustainability.

Insights from the adaptive cycle can contribute to HEI assessment of its sustainability initiatives by identifying the stage of the adaptive cycle relevant to the institution’s present sustainability work.

Applying the adaptive cycle is an original way of understanding the process of anchoring sustainability at HEIs providing concrete insights into advancing this process.

While the passage of Statement No. 34 by the Governmental Accounting Standards Board (GASB, 1999) created a more robust financial reporting model, local officials continue to struggle with defining financial condition, interpreting it from annual financial statements, and communicating it in a systematic way. This review presents a framework for analyzing, interpreting, and communicating financial condition within the fund and government-wide reporting structure. It specifically responds to the void in the public administration literature for a manageable, yet comprehensive, approach to financial condition analysis. The goal is to help local officials conceptualize financial condition from the interpretation of resource flow and stock as presented in annual financial statements.

The purpose of this paper is to critically examine the working of the Ombudsman offices in six developing democracies in the Commonwealth Caribbean in order to assess/evaluate the degree or extent of effectiveness of these offices. It aims to look at them from both contemporary and evolutionary perspectives. Although it focuses on the Commonwealth Caribbean, some references to other parts of the world are also made for a better and comparative understanding of the Ombudsman institution.

The paper is based mainly on archival research. Original/primary as well as secondary sources – old, recent and contemporary – have been used. Random interviews and observation have also been useful sources of information.

On the one hand, this study identifies various factors and related issues that make the performance of the Ombudsman institution difficult and problematic in the Commonwealth Caribbean; and, on the other, it also identifies some remedial measures for effectively dealing with these problems. Although the Ombudsman office has a number of inadequacies, it plays a fairly useful role in protecting and promoting human rights, in redressing grievances especially of the “small” people, and thus in contributing to good governance, transparency and democratic values.

There is considerable dearth of literature on this institution in the Caribbean. This study, at least partially, fills the gap.

The adoption of the remedial measures identified will improve the performance and the effectiveness of this institution in varying degrees. These measures/recommendations will also facilitate the reform efforts of the policy makers who will find them useful.

The paper, based on original research, makes a significant contribution to the understanding of the Ombudsman institution.

The purpose of this paper is to investigate the productivity performance at the firm level from the perspective of manufacturing capability development at the process level. Moreover, it reveals how alignment of manufacturing capabilities with market requirements has influenced a firm’s productivity over a period that includes the 2008 global recession.

A conceptual framework was derived from established theories and employed as part of a case study design encompassing a multiple methods research approach. The case of a UK SME was selected to reflect some of the issues associated with the wider productivity stagnation experienced by the UK economy in recent years.

The firm’s manufacturing strategy had become incrementally misaligned with market requirements due to external changes in its business environment. The complex relationships between capabilities such as quality, speed and cost were characterised. Realigning the firm’s manufacturing strategy to regain productivity performance required a range of prioritised actions including capital investment and changes in management practices concerning bottom-up process improvement and regular, top-down strategy review.

The findings of the case study cannot be generalised and the outcomes are specific to just one firm. However, the approach lends itself to replication, particularly within SMEs.

Prior studies have focussed on capability development at higher levels of abstraction. The study operationalized established theoretical perspectives at the firm level to derive context-based outcomes that can be used to improve manufacturing strategy alignment and productivity. Furthermore, the study contributes empirical evidence from the SME sector to the ongoing debate regarding the UK’s productivity puzzle.

New York City’s status as a majority “minority” city is reflected in many local neighborhoods that exemplify the racial and ethnic diversity of the urban landscape in the 21st century. In this quintessential immigrant city, the relative share of foreign-born has reached levels not seen since the historic immigrant wave at the turn of the last century (Foner, 2000; Scott, 2002). While “all the nations under heaven” are represented among old and new New Yorkers, researchers find that patterns of residential segregation persist and in fact, have worsened especially for African Americans (Beveridge, 2001; Logan, 2001). The racial balkanization of New York City, however, is tempered by the expansion of “polyethnic” or “global” neighborhoods. These racially and ethnically diverse neighborhoods are found throughout New York City but their concentration in the borough of Queens is notable. Moreover, the magnitude of ethnic diversity in these neighborhoods has “no parallel in previous waves of immigration” (Foner, 2000, p. 58).

A methodology for implementing CAPM systems is described. The research was motivated by evidence of dissatisfaction with the performance of current systems, and the existence of no generic methodology. A superposition process was employed. Areas of functional management were explored for sources of implementation methodologies and yielded a number of attributes for successful implementation. The emergent structure was then validated against field studies. The result, a methodology for improving control, is a three‐level hierarchy. The first level assesses the ability of the organisation to absorb change. The next considers the options for better control. The lowest level is concerned with implementation.

This paper considers the value of using computer models to store, manage and illustrate records of historic buildings. The paper is based upon the research and development work carried out by a team at the University of the West of England (UWE) in building such a model. It considers some of the problems that were encountered and reflects upon the skills and resources necessary for its construction. Multiple media are now available for data acquisition and entry. More overt and explicit classification and codification of facts is necessary using computers. The chosen media and descriptors will enhance or limit the later use of such data. Few heritage organisations have achieved maturity in their use of computer‐based information systems. Such use necessarily starts with acquisition of an archive of data but ought to proceed to being able to answer locational questions such as “where” and “when” and ultimately to the support of strategic analysis and “what‐if” speculation. It is argued that both media and descriptors have to be chosen appropriately to support these longer term applications. This paper explores some options, discusses criteria for selection, and considers how organisations will need to collect, assemble and use data in order to construct such models.

Recently, there have been significant corporate changes within the major contracting organizations in the UK. Mergers and acquisitions are creating large, pan‐European contractors. Such changes have a fundamental impact on the way these contractors operate. The reasons behind the increased mergers and acquisitions activities, and how these corporate changes affect information systems and information technology (IS/IT) are examined. The present paper illustrates these IS/IT changes using the acquisition of two British contractors as case studies. The results show that issues such as leadership, communications and culture have a significant impact on how organizational changes are implemented.

The effective management of technology as a source of competitive advantage is of vital importance for many organisations. It is necessary to understand, communicate and integrate technology strategy with marketing, financial, operations and human resource strategies. This is of particular importance when one considers the increasing cost, pace and complexity of technology developments, combined with shortening product life cycles. A five‐process model provides a framework within which technology management activities can be understood: identification, selection, acquisition, exploitation and protection. Based on this model, a technology management assessment procedure has been developed, using an “action research” approach. This paper presents an industrial case study describing the first full application of the procedure within a high‐volume manufacturing business. The impact of applying the procedure is assessed in terms of benefits to the participating business, together with improvements to the assessment procedure itself, in the context of the action research framework.

Despite the potential for operations management to be a competence‐based discipline, it is not clear how practical the construct is in ex ante operations strategy formulation or how useful it is as a critical lens on operations theory. This paper develops a preliminary model of competence as a transformation process, combining resource and activity inputs into operational processes that result in specific competitive performance outcomes. Empirical evidence from three aerospace manufacturing case studies offers an opportunity to explore the conceptual and practical implications of the model. Three conclusions are highlighted: the need for a strategic (re)conceptualisation of operational resources and processes; recognition that any practical operations strategy needs to continually reconcile ambiguous internal and external priorities; and concern over the potentially dysfunctional effects of competence analysis.