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The digital and material traceability of our interactions in organizations are nowadays the subject of very advanced analyses through tools known as social media analytics (SMA). As thinking (infrastructure), SMA tools constitute objects to think of our digitally mediated interactions with. It produces a substratum (a new meaning) that would not exist otherwise, and enacts different types of reasoning that hypothetically influence community managers’ or members’ sensemaking of digitally mediated interactions. This chapter proposes to look behind the curtain of charts and graphs, in order to highlight the performativity of the interactions between the different machines and the traces of our digitally mediated interactions. Drawing on a detailed analysis of the fabric of SMA, this chapter highlights the explanatory power of a communication perspective on types of reasoning enacted by thinking infrastructures. First, considering the SMA tool as an editorial enunciation allows us to see it as a process implying several beings (e.g. machines, humans and logs) that are not without consequences. Second, we show that these beings have different modalities of interactions with each other, and that these modalities of interactions influence the materiality of the digital traces of past interactions. Third, throughout the process, we demonstrate the fragility and variability of their materiality. Finally, faced with the rise of a technological deterministic discourse, which tends to portray the exploitation of our digital traces as an objective way of representing the collaborative practices that make up the organization, our research aims, on the contrary, to demonstrate their relativity.

This paper aims to focus on the role of graphics in the propagation of the Balanced Scorecard (BSC) through the persuasive capacity of graphism to “scientize” management ideas. Scientization, through professionalization of knowledge, rationalization of management and the empowerment of human actorhood, is widely seen as an important element in embedding new management concepts and techniques; a determination based on some version of the positivist belief that science offers a privileged access to reality.

Based on an analysis of popular literature of the BSC in core business media during 1992 and 2010, the paper focuses on the publications authored by Kaplan and Norton, the creators and authority on this topic.

The paper argues that the use of graphics has played an important role in promoting the claims made by proponents of the BSC by portraying the technique as both scientific and as descended from a venerable tradition of knowledge. Specifically, it argues that graphics are mobilized to: enable the technique to be portrayed as developing cumulatively towards the present vantage, from flawed measurement to management break‐through; promoters of the BSC to defensibly extend claims about the BSC (i.e. rationalize management through the visual representation of causality and strategic focus); and open up multiple interpretations and iterations of concepts which enable the empowerment of human actorhood (i.e. management).

This paper contributes to the accounting literature relating to diffusion of management innovations, and research examining the generative mechanisms and the processes through which management innovations come about.

The purpose of this paper is to propose an alternative approach to approximate reasoning by DNA computing, thereby adding a new dimension to the existing approximate reasoning method by bringing it down to nanoscale computing. The logical aspect of approximate reasoning is replaced by DNA chemistry.

To achieve this goal, first the synthetic DNA sequence fuzzified by quantum dot, which is a recent advancement of nanotechnology. Thus with the help of fuzzy DNA, which holds the vague concept of human reasoning, the basic method of approximate reasoning on a DNA chip is realized. This approach avoids the tedious choice of a suitable implication operator (for a particular application) necessary for existing approximate reasoning based on fuzzy logic. The inferred consequences obtained from DNA computing‐based approximate reasoning is ultimately hybridized with appropriate complementary sequence probed on a DNA‐chip to confirm the result of inference.

The present approach is suitable for reasoning under vague and uncertain environment and does not require any subject choice of any individual expert, which is essential for existing approximate reasoning method.

This new tool for approximate reasoning based on DNA computing is applicable to several problems of science and engineering; namely pattern classification, control theory, weather forecasting, atmospheric science, etc.

The purpose of this paper is to build a unified model of human information behavior (HIB) for integrating classical constructs and reformulating the structure of HIB theory.

This paper employs equilibrium perspective from partial equilibrium theory to conceptualization and deduction, starting from four basic assumptions.

This paper develops two models to incorporate previous HIB research approaches into an equilibrium-analysis-oriented information supply-demand (ISD) framework: first, the immediate-task/problem-based and everyday life information-seeking (ELIS)-sense-making approaches are incorporated into the short-term ISD model; second, the knowledge-construction-oriented and ability-based HIB research approaches are elaborated by the long-term ISD model. Relations among HIB theories are illustrated via the method of graphical reasoning. Moreover, these two models jointly reveal the connection between information seeking in immediate problematic situations and long-term ability improvement.

The equilibrium framework enables future research to explore HIB from three perspectives: stages: group the classical concepts (e.g. anomalous state of knowledge, uncertainty) into different stages (i.e. start state, process, goal state) and see how they interact with each other within and across different stages; forces: explore information behaviors and information-related abilities as information supply and demand forces, and see how different forces influence each other and jointly motivate people to pursue the equilibriums between outside world and mental model; and short term and long term: study the connections between short-term information seeking and long-term ability improvement at both theoretical and empirical levels.

This study surveyed the perceptions of users and preparers of Corporate Annual Reports (CAR) regarding graphical information (GI) disclosed in the CAR. Questionnaires were used and sent to (i) 120 selected users, and (ii) 489 CFO of non‐financial companies listed on the main board of Bursa Malaysia for the year 2002. It was found that users ranked GI as second after financial statements. The users of CAR utilized GI to evaluate company’s performance overtime, make comparison with other companies and assist in making investment decision. The KFV graphs preferred are sales, earnings, EPS, share price performance, and cash flow graphs. More than fifty percent of users believed that graphs disclosed in CAR are sufficient. The survey also revealed that 75.4 percent of Malaysian companies included graphs in their CAR. They disclosed sales, earning per share, shareholders fund, earnings, and net tangible assets. These variables were presented in bar, line, pie, and column. However, the most popular type of graph was bar. The perceived major users of GI are mainly financial analysts, potential investors and financial investors. The preparers indicated that the main reasons that hinder companies from disclosing GI in CAR are due to the sufficiency of the existing numerical and narrative disclosure, and inexistence of formal guideline regarding the construction of graphs. The findings also revealed that users were more aware of fundamental principle of graphs construction than the preparers based on the mean scores by both group on the criterion of good construction of graph. Overall, the survey evidenced that graphs are appreciated by both parties as an alternative way of communicating information in a more effective manner.

There is an increasing interest in using information and communication technologies to support health services. But the adoption and development of even basic ICT communications services in many health services is limited, leaving enormous gaps in the broad understanding of its role in health care delivery. The purpose of this paper is to address a specific (intercultural) area of healthcare communications consumer disadvantage; and it examines the potential for ICT exploitation through the lens of a conceptual framework. The opportunity to pursue a new solutions pathway has been amplified in recent times through the development of computer-based ontologies and the resultant knowledge from ontologist activity and consequential research publishing.

A specific intercultural area of patient disadvantage arises from variations in meaning and understanding of patient and clinician words, phrases and non-verbal expression. Collection and localization of data concepts, their attributes and individual instances were gathered from an Aboriginal trainee nurse focus group and from a qualitative gap analysis (QGA) of 130 criteria-selected sources of literature. These concepts, their relationships and semantic interpretations populate the computer ontology. The ontology mapping involves two domains, namely, Aboriginal English (AE) and Type II diabetes care guidelines. This is preparatory to development of the Patient Practitioner Assistive Communications (PPAC) system for Aboriginal rural and remote patient primary care.

The combined QGA and focus group output reported has served to illustrate the call for three important drivers of change. First, there is no evidence to contradict the hypothesis that patient-practitioner interview encounters for many Australian Aboriginal patients and wellbeing outcomes are unsatisfactory at best. Second, there is a potent need for cultural competence knowledge and practice uptake on the part of health care providers; and third, the key contributory component to determine success or failures within healthcare for ethnic minorities is communication. Communication, however, can only be of value in health care if in practice it supports shared cognition; and mutual cognition is rarely achievable when biopsychosocial and other cultural worldview differences go unchallenged.

There has been no direct engagement with remote Aboriginal communities in this work to date. The authors have initially been able to rely upon a cohort of both Indigenous and non-Indigenous people with relevant cultural expertise and extended family relationships. Among these advisers are health care practitioners, academics, trainers, Aboriginal education researchers and workshop attendees. It must therefore be acknowledged that as is the case with the QGA, the majority of the concept data is from third parties. The authors have also discovered that urban influences and cultural sensitivities tend to reduce the extent of, and opportunity to, witness AE usage, thereby limiting the ability to capture more examples of code-switching. Although the PPAC system concept is qualitatively well developed, pending future work planned for rural and remote community engagement the authors presently regard the work as mostly allied to a hypothesis on ontology-driven communications. The concept data population of the AE home talk/health talk ontology has not yet reached a quantitative critical mass to justify application design model engineering and real-world testing.

Computer ontologies avail us of the opportunity to use assistive communications technology applications as a dynamic support system to elevate the pragmatic experience of health care consultations for both patients and practitioners. The human-machine interactive development and use of such applications is required just to keep pace with increasing demand for healthcare and the growing health knowledge transfer environment. In an age when the worldwide web, communications devices and social media avail us of opportunities to confront the barriers described the authors have begun the first construction of a merged schema for two domains that already have a seemingly intractable negative connection. Through the ontology discipline of building syntactically and semantically robust and accessible concepts; explicit conceptual relationships; and annotative context-oriented guidance; the authors are working towards addressing health literacy and wellbeing outcome deficiencies of benefit to the broader communities of disadvantage patients.

Examines training needs associated with statistical process control (SPC), focusing on changes in organizational structure resulting from the implementation of SPC and associated changes in the knowledge and skills demanded of employees. Preliminary data indicate that SPC creates a change in organizational levels such that responsibility for controlling quality filters down from quality control teams to operating personnel. This in turn requires operators to acquire an understanding of statistical principles.

The purpose of this paper is to report an inter‐disciplinary experience in building a context‐aware system that provides adapted functionalities to inhabitants of a smart home. The paper focuses on the management of uncertainty that is intrinsic to pervasive computing systems.

The paper presents the principles that characterize the context‐aware architecture: the acceptability‐driven design, where privacy and acceptability are favored; the awareness of the gap between the reality of human activity and the capabilities of the capture process; the step‐by‐step abstraction of contextual information; the management of uncertainty imprecision and ignorance at individual‐ and cross‐layer levels. The paper presents the principles and describes the system architecture, focusing on the management of uncertainty.

The authors built a layered architecture that manages and propagates uncertainty, imprecision and ignorance, allowing the recognition of ambiguous contexts and the provision of adapted functionalities. The paper illustrates this architecture and an application leveraging it.

Future work will investigate the exploitation of feedback mechanisms and the recognition of context dynamics. These improvements will allow resolving inconsistencies and ambiguities in context information and improving the provision of functionalities in situations characterized by temporal developments.

The research aims at realizing the long‐term vision of smart homes that provide adapted functionalities to inhabitants: saving energy and improving comfort and quality of domestic life.

The paper introduces some principles that can be considered when designing a context‐aware system and presents an architecture that follows those principles. Researchers in the smart home and pervasive computing domains may consider this paper when designing their context‐aware architectures.

The purpose of this study is to investigate the effect of Chinese auditors' personal values (guanxi and ethical orientations) on their ethical reasoning (ethical judgments and behavioral intentions). In addition, this study aims to explore the joint effect of guanxi and ethical orientation on auditors' ethical reasoning.

This study is based on a field survey of 191 auditors working in Certified Public Accounting (CPA) firms that operate in the People's Republic of China (China).

The main findings indicate that guanxi and relativism orientations negatively associate with, while idealism orientation positively associates with, auditors' ethical judgments and behavioral intentions. However, when decomposing the overall ethical judgment into three judgment groups, the main effects of guanxi and ethical orientations on auditors' ethical judgments become marginal and those effects fully hold only when using acceptability as criteria to judge questionable behavior in the vignettes. In addition, the results of the joint effect of guanxi and ethical orientations indicate that guanxi orientation weakens both the positive effect of idealism and the negative effect of relativism orientations on auditors' ethical reasoning.

This study contributes the literature by investigating the ethical reasoning of auditors in a country with a relatively weak legal system that relies on guanxi (literally, interpersonal relationships and connections) culture to operate business. Furthermore, this study extends the literature by documenting the moderating effect of guanxi orientation on the relation between auditors' ethical orientation and their ethical reasoning.