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1 – 10 of 210Grant Michelson and Rohan Miller
Drawing on the anthropological literature, this paper aims to develop a model of taboos (morality) that applies to the marketing, consumer behaviour and consumption contexts.
Abstract
Purpose
Drawing on the anthropological literature, this paper aims to develop a model of taboos (morality) that applies to the marketing, consumer behaviour and consumption contexts.
Design/methodology/approach
The paper is mainly conceptual but illustrates the general premises of the model with a case study of “dark” tourism and the contemporary marketing of the Auschwitz concentration camp.
Findings
The paper shows that even extreme taboos can be commodified and traded-off, and that not even the horrific deaths and large-scale suffering that occurred at Auschwitz are “sacred”. This can occur through reframing and seeing the same taboo through different national lens.
Research limitations/implications
Questions pertaining to consumer morality are relative rather than universalistic, and even the most extreme cases of taboo can still be successfully marketed.
Originality/value
The paper is among the first to attempt to conceptually design a model and then explain the taboo process as it applies to a marketing and consumption context.
Denise Jackson, Grant Michelson and Rahat Munir
Technological advances have led to accounting roles shifting from transaction focussed tasks to using data generated by technology to inform stakeholder strategies, resulting in…
Abstract
Purpose
Technological advances have led to accounting roles shifting from transaction focussed tasks to using data generated by technology to inform stakeholder strategies, resulting in changing skill requirements. This study aims to investigate how early career accountants (ECAs) and organisations value different skills among ECAs, how technology is impacting on these skills and the preparedness of ECAs for future technological work in different organisational settings.
Design/methodology/approach
The research adopted a multi-stakeholder, mixed-method approach, surveying 315 ECAs and 175 managers/recruiters and interviewing 10 from each group. The sample drew from different industry sectors and organisation types in Australia, with all states represented.
Findings
There was broad agreement among ECAs and managers on requisite skills for technology. Most ECAs and managers believed new technology is influencing the skills required in accounting, yet the impact was considered greater among ECAs and effects varied by organisational setting. Overall, the research did not support ECAs as “digital natives” and illuminated the importance of exposure to technology, a change mindset and lifelong learning to better prepare them for new technology.
Originality/value
This study makes an important contribution to understanding how and why skills for success in accounting are evolving in the context of new technology and how prepared ECAs are for technology from both their own and managers/recruiters’ perspectives. It highlights the need for greater dialogue, benchmarking and evaluation of performance in technology-related skills among new accountants and their managers. Further, it identifies areas where ECAs would most benefit from targeted support, aiding personal career success and organisational competitiveness.
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David Grant, Grant Michelson, Cliff Oswick and Nick Wailes
This paper aims to examine the contribution that discourse analysis can make to understanding organizational change.
Abstract
Purpose
This paper aims to examine the contribution that discourse analysis can make to understanding organizational change.
Design/methodology/approach
It identifies five key contributions. Discourse analytic approaches: reveal the important role of discourse in the social construction of organizational change; demonstrate how the meaning attached to organizational change initiatives comes about as a result of a discursive process of negotiation among key actors; show that the discourses of change should be regarded as intertextual; provide a valuable multi‐disciplinary perspective on change; and exhibit a capacity, to generate fresh insights into a wide variety of organizational change related issues.
Findings
To illustrate these contributions the paper examines the five empirical studies included in this special issue. It discusses the potential for future discursive studies of organizational change phenomena and the implications of this for the field of organizational change more generally.
Originality/value
Provides an introduction to the special issue on discourse and organizational change.
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Grant Michelson and V. Suchitra Mouly
This paper examines an important, albeit neglected aspect of communication in the workplace, namely, rumour and gossip in organisations. Drawing on literature from multiple…
Abstract
This paper examines an important, albeit neglected aspect of communication in the workplace, namely, rumour and gossip in organisations. Drawing on literature from multiple disciplines the paper provides an analysis of the role played by rumour and gossip within organisations, including, but not limited to, its meaning, hidden reasons and its management. The paper discusses both antecedent and outcome variables that are associated with organisational rumour and gossip. It is contended that the different types of rumour and gossip serve different purposes which, in turn, result in a range of outcomes. Moreover, and in spite of the tendency to ascribe rumour and gossip as morally reprehensible, not all of these outcomes are shown to be harmful within organisations. The authors use this finding to argue that scholars and managers alike should avoid making negative judgements about rumour and gossip in all such cases.
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Cliff Oswick, David Grant, Grant Michelson and Nick Wailes
This paper aims to review the discursive formation of organizational change and to consider the possible directions that change management initiatives may take in the future.
Abstract
Purpose
This paper aims to review the discursive formation of organizational change and to consider the possible directions that change management initiatives may take in the future.
Design/methodology/approach
This closing piece identifies a traditional change discourse and an emerging change discourse. This is achieved through a review of the extant literature and the contributions to the special issue.
Findings
The paper highlights a shift of emphases in organizational change due to environmental imperatives. In particular, it reveals a move from problem‐centred, discrete interventions to a focus on continuous improvements. It also draws attention to the emerging significance of discourse‐based approaches concerned with image, identity, organizational learning and knowledge management.
Originality/value
Provides a framework for classifying different forms of organizational change activity and posits directions for future development.
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Pawan Budhwar, Andy Crane, Annette Davies, Rick Delbridge, Tim Edwards, Mahmoud Ezzamel, Lloyd Harris, Emmanuel Ogbonna and Robyn Thomas
Wonders whether companies actually have employees best interests at heart across physical, mental and spiritual spheres. Posits that most organizations ignore their workforce …
Abstract
Wonders whether companies actually have employees best interests at heart across physical, mental and spiritual spheres. Posits that most organizations ignore their workforce – not even, in many cases, describing workers as assets! Describes many studies to back up this claim in theis work based on the 2002 Employment Research Unit Annual Conference, in Cardiff, Wales.
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Grant Michelson and Suchitra Mouly
Explores the issue of rumour and gossip in organisations. Given that rumour and gossip can break the harmony of the workplace unless well managed, it is rather surprising that…
Abstract
Explores the issue of rumour and gossip in organisations. Given that rumour and gossip can break the harmony of the workplace unless well managed, it is rather surprising that they have not been sufficiently examined in management and organisational studies. In addition to providing an analysis of the role played by rumour and gossip within organisations, including, but not limited to, its origin, hidden reasons and its management, the role of gender is examined. Our research reveals that despite the commonly‐held and entrenched view that women are largely responsible for instigating and perpetuating organisational rumour and gossip, a review of the evidence fails to support this claim.
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Patrick O'Sullivan and Suthisak Kraisornsuthasinee
In economic theory, the relationship between working/earning decisions and consumption/lifestyle decisions has been conceptualised in an almost entirely unidirectional manner…
Abstract
Purpose
In economic theory, the relationship between working/earning decisions and consumption/lifestyle decisions has been conceptualised in an almost entirely unidirectional manner: income from work taken as a given governs consumption and so lifestyle. This involves a narrowly inaccurate view of the consumption–work interaction. The purpose of this paper is to argue that this economist’s way of thinking about consumption and work needs to be replaced by a conception in which not only does realised income determine one’s consumption possibilities but also the desired level of consumption is itself a choice and a key determinant of how and how much one decides to work.
Design/methodology/approach
The paper is designed as a conceptual contribution in which the above insight is linked to the extensive literature on sustainability.
Findings
When consumption is no longer thought of as determined by a given income constraint, it becomes possible to consider how people by modifying their consumption aspirations may be led not only to work less or differently but also to live and consume in a more sustainable manner. As a result of lesser pressure to work ever more, they may also be led to an ethical reappraisal of the way they work.
Research limitations/implications
The conceptualisation suggested is rich in implications for future research, for example, on links between consumerism and corruption; and on the impact of more ethical work choices on well-being. There is an implicit critique of much of HRM theory and practice which tends to instrumentalise work. The implications of artificial intelligence for future work are noted and, in this context, are surprisingly positive. The macro level implication of the need to move away from gross domestic product to more appropriate measures of socio-economic performance and well-being such as Social Progress Index (SPI) are noted.
Practical implications
The link between this widened conceptualisation of the consumption–work decision and the notion of voluntary simplicity is explored in detail and the latter is shown to apply also to the types of work/job chosen. This in turn is shown to have implications for management (especially HR) practice and for government policies both at micro and macro levels.
Social implications
This carries clear implications for work-life balance in people’s daily lives; and by choosing more ethical ways of working or types of job, there may be a significant pro-social impact.
Originality/value
This paper points to a widening of the notion of voluntary simplicity beyond merely consumption choices to apply also to work choices. In the discussion of moral philosophical underpinning of voluntary simplicity, the link is made with Buddhist wisdom of the Middle Way and sufficiency economy and with the Golden Mean of Stoicism.
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This paper aims to investigate the benefits of monitoring and enhancing engagement to impact the overall effectiveness and future success by using the combination of the Utrecht…
Abstract
Purpose
This paper aims to investigate the benefits of monitoring and enhancing engagement to impact the overall effectiveness and future success by using the combination of the Utrecht Work Engagement Scale along with a daily employee vote to trigger an appropriate ad hoc huddle that can be proactive in addressing any engagement issues.
Design/methodology/approach
A fieldwork case study is used to examine engagement interventions based upon the use of a trigger (daily vote) and the overall impact is measured with the Utrecht Work Engagement Scale.
Findings
All indications from this study are that the ad hoc gatherings triggered by the daily vote do have a favorable impact on workforce engagement. This effect was measured by doing a Utrecht Work Engagement Scale survey at the beginning of the pilot followed by another a year later. The results presented in this case appear to show that a learning organization can have an impact on the engagement culture of the workforce if desired.
Research limitations/implications
Recognizing that the sample size is small, a longitudinal study of over a year was done to help mitigate the concerns of such a small sample size. The reader is cautioned about extrapolating these findings beyond this study without appropriate considerations.
Practical implications
This research provides evidence which aided the organization during the changing times in using interventions, ad hoc gatherings to improve workforce engagement. These interventions are triggered by using a timely lagging indicator, a daily log which serves as a monitor of workforce engagement for the benefit of the organization and the employee.
Originality/value
This study uses two methods to measure and track workforce engagement. The known Utrecht Work Engagement Scale is used to determine the impact of the ad hoc huddles and to determine whether this intervention has a favorable impact on workforce engagement. The use of these two methods helps to spark continued interest to not only monitor but also to help identify the interest in using a timely indicator to determine when an intervention may be warranted.
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