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The purpose of this paper is to investigate how globalised business programmes in higher education in Taiwan fills latent gaps between business education and the local job markets from viewpoints of teachers, students in higher education, and those working in the job markets within five years of graduation. The distinction in viewpoints from teachers, students, and graduates is valuable in examining how globalised business programmes in Taiwan help students in competitiveness in the local job markets.

Six teachers (five males, one female) in business programmes from two national universities with teaching experiences ranging from 2 to 19 years were interviewed. Ten students (four males, six females) in business programmes from six universities ranging from junior to master’s level were interviewed. Nine people (five males, four females) who were working full-time in the local job markets within five years of graduation from business programmes were interviewed. A total of 25 subjects (14 males, 11 females) participated in the study.

In course-related issues, students seem to have difficulties in understanding certain issues with different cultural background, and this affects teachers using textbooks and cases with USA or European standpoints. In applicability, some teachers believe it is students’ responsibilities to know how to apply what they have learned in school in practice. Those graduates who are working in local markets explained that in reality they do not apply much of what they have learned in globalised business programmes at work. In crossing over the gap, some teachers try to include local cases in teaching materials.

The argument in this study is not to lose the beauty of localisation in globalisation in business programmes in higher education. The latent gaps between globalised business programmes and local job markets can be crossed over with a strong foundation of training in theories in globalised business programmes plus some experiences obtained in working experiences.

Findings in this study provided new insights into gaps between globalised business programmes and local job markets, and how it can be crossed over with a strong foundation of training in theories plus experiences obtained in practical training. Generic competence and transferable skills in local business operations ought to be included in globalised business programmes.

A highly interesting research problem relates to how international information and communication technology (ICT) manufacturers from small and open economies (SMOPECs) can meet the huge globalization challenge of developing products and managing them during global expansion. In particular, how do product strategies change when these companies move from international to global and why?

A theoretical framework and propositions are constructed, which are then examined in a multiple case study of Finnish ICT manufacturers.

The results confirm that the globalizing internationals, i.e. companies that first internationalize after the domestic period and then globalize their operations outside the domestic continent, develop towards standardized product strategy alternatives, wider product assortment and advanced product categories.

This study contribute by providing a deeper understanding of the impact of the explanatory factors on global product strategies and their development of globalizing internationals in the Finnish ICT equipment manufacturing field. Also, the study results are expected to be most relevant for companies originating from SMOPEC countries.

This study describes in detail the product strategy dimensions and standardization alternatives for globalizing international ICT companies and impacting factors for managers to consider when planning their global expansion and product strategies.

Little research has been done on the evolution from the international to the global stage. This research is in fact among the first studies studying globalizing internationals and their products strategies. An understanding of the evolution of products strategies and the reasons for this development will contribute to the international marketing field.

This article aims to analyze emergent learning practices for globalizing work through two research questions: “What are the conceptualizations of work represented by the Virtual Factory and how do they mediate globalizing work?” and “What is the potential of expansive learning efforts to expand conceptualizations towards the emergent learning practices of globalizing work?”.

Cultural‐historical activity theory is applied, specifically the historical tool‐mediated activity, concept formation and the zone of proximal development. A dynamic hierarchy of conceptualizations forms the framework for expansive learning efforts. Data were gathered by ethnographic and development interventionist methods from a distributed engineering design project.

The paper finds that, historically, multi‐layered conceptualizations of work face developmental challenges in globalizing work. Expansive learning efforts enhance the emergent learning practices when orienting global participants to motivating “why” and “where‐to” conceptualizations. In order to turn emergent practices into sustainable learning practices, material representations need to be created to mediate the bottom‐up and top‐down conceptualizations at the interfaces of distributed work.

Emergent learning practices are studied longitudinally through concrete work in transformation. The learning approach emphasizes developmental interventions at global workplaces.

Expansive learning efforts at different levels of conceptualization, may be supported by tools that mediate and sustain emergent learning practices.

Global workplace learning should be a concern of those involved with corporate social responsibility.

Emergent learning practices offers a new approach for studies of globalizing work through its multi‐layered conceptualizations of work.

This paper aims to explore the role of configurations of relationship quality dimensions for explaining sources of behavioral outcomes in the globalized manufacturing industry.

A joint analysis of behavioral and objective performance data from globalized manufacturing links perceptual customer metrics that relate to dimensions of relationship quality (i.e. attitudinal loyalty, perceived customer orientation, customers’ perceived innovativeness of the supplier and perceived customer influence on supplier innovation) with behavioral outcomes (i.e. share of wallet (SOW) and customer account profitability). Using data from a global business-to-business (B2B) customer survey together with archival performance data from a multinational mechanical engineering firm, a fuzzy set qualitative comparative analysis (fsQCA) is performed.

The fsQCA results suggest that perceptual customer metrics related to innovation can be relevant aspects of relationship quality, in line with Anderson and Mittal’s (2000) satisfaction-repurchase-profitability chain framework and its adaptation to SOW. However, the underlying complexities in the different combinations of attributes in the recipe are such that they are not equifinal in leading to higher SOW or higher profitability. This paper finds indications for non-linearities between perceptual measures investigated and profitability of customer accounts, with particular relevance for the role of perceived customer orientation, perceived product innovativeness of the supplier and attitudinal loyalty.

The analysis faces a number of limitations, starting with its reliance on cross-sectional survey data, which does not enable us to account for feedback mechanisms, for example, arising from customer perceptions regarding innovation aspects. The lack of a multidimensional conceptionalization of the perceptual customer constructs may have limited the analysis, considering also recent evidence from retail companies in the furniture sector in Spain, suggesting that the multidimensional conceptualization of relationship value explained satisfaction and loyalty levels to a greater extent than the one-dimensional conceptualization (Ruiz-Martínez et al., 2019).

In terms of managerial implication, the results suggest that customers perceive limited value in participating in the focal firm’s innovation value chain funnel, hence customer loyalty cannot be bought using simple incentive strategies. The results with regard to customer account profitability suggest that B2B customers investigated here may distinguish when interacting with their globalized supplier in the innovation funnel: they may see a positive customer value when the innovation is a product, and thus, relation-specific, whereas they may see limited customer value when innovation is considered in more generic terms (customers’ perceived influence on supplier innovation in general).

This paper starts from the premise that perceptual customer metrics can matter for supplier performance, as the customer relationship and customer value management research has shown. However, there is limited empirical evidence from globalized manufacturing sectors incorporating perceptual constructs in behavioral outcomes, and limited evidence assessing customer-perceived value in such sectors through alternate approaches to main-effects focused analyzes. We employ qualitative comparative analysis using fuzzy sets (Russo et al., 2019) to address these gaps, focusing on two key behavioral outcomes, namely, customer account profitability and SOW.

The Contingency Outsourcing Relationship (CORE) model originated from the Four Outsourcing Relationship Types (FORT) model and the CORE model is used in the globalized facility management (FM) industry while the FORT model is originally used in the global information technology industry. The purpose of this paper is to analyze the CORE model through the rankings of relationship between a client and a globalized FM service provider from the perspective of the FM service provider in one of the four categories (i.e. in-house, technical expertise, commitment and common goals) and the application of this model with the aid of artificial neural networks (ANNs).

A quantitative methodology using a survey is used to analyze the four types of outsourcing categories. First, the background theory and a set of rules of the CORE is introduced and discussed regarding the proper ways to identify the rankings collected from the survey.

The study reveals that an interesting understanding of the outsourcing categories can be systematically implemented into the FM outsourcing relationships through the methodology of scientific artificial intelligence. FM outsourcing categorization may help to define the appropriate relationship; as either not too aggressive or too passive.

The outcome generated from the ANN can be considered a strong and solid reference to assess and define the existing outsourcing relationships between the stakeholders and the service providers with the goal to assign an outsourcing category to the service provider based on the learnt rules.

Since there are increasing international concerns with both the positive and negative impacts of globalization on indigenous and national development, how to manage the realities and practices of globalization and localization in education for maximizing the benefits and minimizing the disadvantages for the development of individuals and their local community inevitably becomes a key issue in educational development particularly in the developing countries. Proposes a typology of multiple theories of fostering local knowledge and human development to address this key concern. These theories have varied emphasis on global dependence and local orientation and therefore they have their own characteristics, strengths, and limitations. The typology can provide a wide spectrum of alternatives for policy‐makers and educators to conceptualize and formulate their strategies and practices in developing local education. Also presents how to facilitate individual learning and organizational learning in fast‐changing local and global environments and how to foster both individual knowledge and institutional knowledge in schools as the major contribution to the growth of local knowledge and local development. It is hoped that the theories and ideas raised in this paper can benefit the ongoing international efforts for globalization and localization in education for the future of our next generations in the new millennium.

The purpose of this paper is to examine the impact of economic globalization on work and family collectivism for young middle class Indians.

The study surveys more than 1,000 individuals living in globalized and lesser‐globalized cities in India. The data are analyzed using factor analysis, independent sample t‐tests and multiple regressions.

Results suggest that in an increasingly globalizing India, young Indians will strive to preserve traditional values of collectivity when it comes to family, but will loosen their reins on work‐place collectivism.

This paper is limited to examining the educated middle class in India as they are at the forefront of globalization. The intention of the study is not to assess national culture as a whole, but to predict cultural shifts in India.

The results provide critical insight as to how values are changing in a nation that promises to be a prominent feature on the global economic map in this century. Such insight is not only useful to scholars who wish to predict behavior within firms and organizations, but also to policy makers, entrepreneurs and businesses, as it informs them of impending infrastructure needs which must be met via public, private, and/or public‐private ventures.

Recently, there has been a vital recognition that large‐scale intuitional changes, such as globalization, call for a reexamination of not only values worldwide, but also their changing dynamics. This paper heeds the call for understanding the onset of value changes in India as a result of its rapid economic and social transformation.

The purpose of this study is to examine cyber security risks in globalized supply chains (SCs). It has been seen to have a greater impact on the performance of SCs. The information and communication technology of a firm, which enhances the efficiency and effectiveness in the SC, could simultaneously be the cause of vulnerabilities and exposure to security threats. Researchers have primarily focussed on the cyber-physical system (CPS) vulnerabilities impacting SC. This paper tries to categorize the cyber security risks occurring because of the SCs operating in CPS.

Based on the flow of information along the upstream and downstream SC, this paper tries to identify cyber security risks in the global SCs. It has further tried to categorize these cyber security risks from a strategic point of view.

This paper tries to identify the various cyber security risk and cyber-attacks in globalized SC for improving the performance. The 16 cyber security risks have been categorized into three categories, namely, supply risk, operational risk and demand risk. The paper proposes a framework consisting of different cyber-attacks across the information that flows in global SCs along-with suitable mitigation strategies.

The paper presents the conceptual model of cyber security risks and cyber-attacks in globalized SCs based on literature review and industry experts. Further validation and scale development of these risks can be done through empirical study.

This paper provides significant managerial insights by developing a framework for understanding the cyber security risks in terms of the drivers of these risks and how to deal with them. From a managerial perspective, this framework can be used as a decision-making process while considering different cyber security risks across the stages of globalized SCs.

The major contribution of this study is the identification and categorization of cyber security risks across the global SCs in the digital age. Thus, this paper introduces a new phenomenon to the field of management that has the potential to investigate new areas of future research. Based on the categorization, the paper provides insights on how cyber security risks impact the continuity of SC operations.

This paper seeks to answer the basic question of the fate of Sub‐Sahara Africa's development in the context of the emerging marketing system that is anchored on the globalisation orthodoxy.

The paper draws from literature to argue that the emerging globalised marketing system is an advanced stage of colonisation, neo‐colonisation, and re‐colonisation of Sub‐Sahara Africa by the developed economies.

Based on this premise, the paper submits that the new system possesses the potentials to impoverish SSA unless innovative marketing and development paradigms that are Afro‐centric are developed, to tactically respond to the challenges posed by the emerging marketing system that favours the rich countries of the world.

The paper proposes some strategic choices open to Sub‐Sahara Africa for adapting to the new order. Only through this means can the region actively and positively participate in this “juggernaut called globalisation”.

In providing a view of the impacts of globalisation on Sub‐Sahara Africa from within the region, this paper offers an alternative to the largely “developed world” academic discourse.