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Open Access
Article
Publication date: 11 April 2023

Filip Flankegård, Glenn Johansson and Anna Granlund

This paper aims to identify critical factors that influence small and medium-sized enterprise (SME) suppliers’ involvement in their customers’ product development and contrast…

Abstract

Purpose

This paper aims to identify critical factors that influence small and medium-sized enterprise (SME) suppliers’ involvement in their customers’ product development and contrast these with the factors identified from the customer perspective.

Design/methodology/approach

A multiple case study approach was used, including four companies. Data were collected through 32 semi-structured interviews, six workshops and documents.

Findings

A model is presented that merges this study’s nine identified critical factors with seven critical factors from the customer perspective. The model provides a dual perspective of supplier involvement in product development, wherein the supplier and customer perspectives are concurrently addressed. Some factors are unique for the supplier, but several mirror those on the customer side.

Research limitations/implications

The study is based on data from SME suppliers in Northern Europe. As it is expected that SME companies are more constrained by limited resources, future studies could study critical factors at larger suppliers.

Practical implications

Customers and suppliers having insights about the critical factors can provide better conditions for product development for the other actor; for example, when evaluating customer–supplier integration.

Originality/value

The presented model of critical factors provides a more nuanced picture of supplier involvement in product development as prior research has been biased toward the customer perspective. This study emphasizes the importance of contextual information that has been unnoticed in the literature.

Details

Journal of Business & Industrial Marketing, vol. 38 no. 13
Type: Research Article
ISSN: 0885-8624

Keywords

Content available
Article
Publication date: 3 December 2020

Kristina Safsten and Glenn Johansson

423

Abstract

Details

Journal of Manufacturing Technology Management, vol. 31 no. 8
Type: Research Article
ISSN: 1741-038X

Article
Publication date: 6 August 2010

Glenn Johansson and Mats Winroth

Concern for environmental issues has entered the agenda in many companies within the manufacturing industry. The purpose of this paper is to analyse implications for the decision…

2297

Abstract

Purpose

Concern for environmental issues has entered the agenda in many companies within the manufacturing industry. The purpose of this paper is to analyse implications for the decision criteria when environmental issues are introduced into manufacturing strategy. Furthermore, the purpose is to present a framework illustrating how concern for environmental issues affects the manufacturing strategy formulation process.

Design/methodology/approach

The paper is based on a review of literature on environmentally conscious manufacturing and literature on manufacturing strategy. These two fields of research are merged in the analysis.

Findings

The analysis shows that concern for environmental issues may lead to a number of potential implications for the decision criteria. These implications may, in turn, affect the manufacturing strategy formulation process. A framework is presented that illustrates the interrelationships between the drivers for environmental concern, effects for the competitive priorities, implications for the decision criteria, and how it may affect the manufacturing strategy formulation process.

Research limitations/implications

Inclusion of environmental issues potentially complicates the manufacturing strategy formulation process. This implies a need for further studies on the challenges companies face in the strategy formulation process.

Practical implications

The implications for the decision criteria and the framework presented in the paper may encourage companies to prepare for inclusion of environmental concern in the manufacturing strategy formulation process.

Originality/value

Manufacturing strategy has not traditionally included concern for environmental issues. The paper adopts a novel approach in which research findings on environmental concern are integrated with literature on manufacturing strategy.

Details

Management Research Review, vol. 33 no. 9
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 1 September 2005

Carl Gunnar Bergendahl, Kerstin Lichtenvort, Glenn Johansson, Mats Zackrisson and Jonna Nyyssönen

To present the outcome from one case study in the EU project grEEEn (Cost Management System for greening Electrical and Electronic Equipment). The study addressed the material…

Abstract

Purpose

To present the outcome from one case study in the EU project grEEEn (Cost Management System for greening Electrical and Electronic Equipment). The study addressed the material shift in printed wiring boards (PWBs), from the traditional FR4 material containing halogenated flame retardants to halogen‐free FR4 materials.

Design/methodology/approach

The paper presents by way of introduction the grEEEn method. From the product, process and scenario modelling the results from the analysis of cost, environmental profile and legal compliance are presented and discussed.

Findings

It was found that the shift to the halogen‐free material leads to a slight increase in environmental burden. However, the shift to a halogen‐free material could mean that toxic substances are eliminated or reduced resulting in an overall improvement of the environmental performance. The shift causes an increase in cost ranging between nearly zero and 10 ∈ per PWB panel.

Originality/value

The paper presents results from the first study on the shift from FR4 material containing halogenated flame retardants to halogen‐free FR4 materials and comprises an analysis of the economic, environmental and legislative implications.

Details

Circuit World, vol. 31 no. 3
Type: Research Article
ISSN: 0305-6120

Keywords

Article
Publication date: 1 July 2006

Glenn Johansson

The paper aims at providing empirically‐based insights into product development when environmental performance requirements are addressed. The purpose is to investigate…

1516

Abstract

Purpose

The paper aims at providing empirically‐based insights into product development when environmental performance requirements are addressed. The purpose is to investigate characteristics of product development projects when environmental performance requirements are considered.

Design/methodology/approach

The research was carried out as in‐depth case studies of two commercial product development projects. Data was primarily collected via open‐ended semi‐structured interviews. Other sources of data include written project material, such as minutes from meetings, project and product specifications, company‐internal education material, etc. A few project meetings were also attended.

Findings

The paper indicates that the characteristics of product development projects differ when environmental performance requirements are considered. On the basis of the identified differences a two‐dimensional model is suggested. It contains the dimensions “level of ecodesign experience” and “environmental complexity”. The model outlines a tentative contingency framework that can be used for positioning different organisations concerning their level of experience in ecodesign and the challenges they face concerning complexity in the interrelationships between the products and the environment.

Practical implications

The findings presented in the paper provide some insights into the characteristics of projects carried out in organisations in which the “level of ecodesign experience” and “environmental complexity” differ. Aspects related to the two dimensions represented in the model are discussed in the paper. This should support companies to be better prepared for managing the challenges associated with the incorporation of environmental performance requirements into product development projects.

Originality/value

Although different issues have been addressed in earlier ecodesign research, one problem is that ecodesign research often addresses the environmental impacts exclusively, whereas other aspects of product development are omitted or only briefly discussed. Taking the starting point in a number of elements that have been outlined in the literature as representing vital areas of concern in product development, this paper contributes to the understanding of how development organisations consider environmental performance requirements in the product development projects.

Details

Management of Environmental Quality: An International Journal, vol. 17 no. 4
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 1 March 2002

Glenn Johansson

On the basis of a literature review, 20 factors essential for successful integration of ecodesign in product development are presented in this paper. The success factors are…

4286

Abstract

On the basis of a literature review, 20 factors essential for successful integration of ecodesign in product development are presented in this paper. The success factors are structured according to six areas of concern: management, customer relationships, supplier relationships, development process, competence and motivation. By relating the factors to a number of product development elements that are generally claimed to be important for product development success, it is indicated that the integration of ecodesign to a great extent are related to the same elements. A few factors seem to be specific for the integration of ecodesign. These factors are related to competence and motivation. As many of the ecodesign integration success factors relate to those elements that are acknowledged to affect product development success, this implies that a company that manages product development well increases the likelihood of being successful when integrating ecodesign into product development.

Details

Environmental Management and Health, vol. 13 no. 1
Type: Research Article
ISSN: 0956-6163

Keywords

Article
Publication date: 26 September 2008

Glenn Johansson and Maria Huge Brodin

On the basis of empirical studies, the purpose of this paper is to identify and analyse product properties that affect performance of end‐of‐life systems for electrical and…

Abstract

Purpose

On the basis of empirical studies, the purpose of this paper is to identify and analyse product properties that affect performance of end‐of‐life systems for electrical and electronic equipment (EEE).

Design/methodology/approach

The research was carried out as case studies of end‐of‐life management of EEE. Case A focused on disassembly of computer screens and TV‐sets, whereas Case B addressed logistics systems for recycling of various types of EEE. Data collection methods include interviews, on‐site visits and observations, video recording, and studies of documents.

Findings

In total, nine product properties that affect performance of end‐of‐life systems for EEE are identified. The properties relate to three different product levels: the product assortment, the product structure, and the component levels. A model is presented which indicates that choices made and decisions taken in the product development process affect the end‐of‐life system performance. Application of modular product architectures and component standardisation are suggested as relevant design strategies during product development.

Practical implications

The implications for managers are that the findings presented in this paper provide strengthened arguments that modular product architectures and component standardisation are favourable approaches to apply in product development. Complementary to the benefits for manufacturing and logistics also end‐of‐life system performance will improve when these approaches are applied.

Originality/value

Previous research has indicated some product properties that are supposed to influence performance of end‐of‐life systems. These properties originate primarily from conceptual discussions rather than empirical studies. This paper adds to current understanding by presenting empirically‐based insights regarding which specific product properties affect performance.

Details

Management of Environmental Quality: An International Journal, vol. 19 no. 6
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 25 February 2014

Paraskeva Georgieva Wlazlak and Glenn Johansson

The purpose of this paper is to explore communication challenges related to geographic distance, with emphasis on differences in national culture and language between R&D and…

1091

Abstract

Purpose

The purpose of this paper is to explore communication challenges related to geographic distance, with emphasis on differences in national culture and language between R&D and manufacturing engineers, in a development project faced with uncertainty and equivocality.

Design/methodology/approach

The results originate from a longitudinal single-case study of a commercial product development project.

Findings

Three communication challenges are identified: clarity of shared information, intention to share information, and responsiveness to information received. The challenges are strongly associated with differences in national culture and language. The study also indicates that the communication challenges cannot only be handled by the use of rich communication media, but also by employment of communication media of low richness such as e-mails or “picture books”.

Research limitations/implications

The single-case study approach limits the ability to generalize the findings. Future research should thus focus on additional studies of geographically separated R&D and manufacturing.

Originality/value

The results from the study provide important insights for the management of product development in geographically dispersed settings. The findings emphasize the need to consider potential differences in national culture and language within a product development team. Acknowledging these differences and managing them properly can support efficiency of product development projects.

Details

Journal of Manufacturing Technology Management, vol. 25 no. 2
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 25 February 2014

Kristina Säfsten, Glenn Johansson, Nicolette Lakemond and Thomas Magnusson

The purpose of this paper is to provide a comprehensive overview of challenges related to interfaces in industrial innovation processes, together with suggestions on how these…

1579

Abstract

Purpose

The purpose of this paper is to provide a comprehensive overview of challenges related to interfaces in industrial innovation processes, together with suggestions on how these interface challenges can be managed. The paper investigates similarities and differences between the interfaces and identified challenges in terms of required managerial issues.

Design/methodology/approach

The result presented in this paper is based on in-depth case studies of ten product development projects from five different manufacturing firms in Sweden. The empirical results are supplemented with results from a review of relevant literature.

Findings

To manage the interface challenges market uncertainty, technological uncertainty, product complexity and/or degree of change in product, production complexity and/or degree of change in production, geographical and/or organisational dispersion between technology development and product development, and between product development and production, it was found that several issues have to be considered. Most of the identified managerial issues concern transfer synchronisation, transfer management and transfer scope. The authors have shown that despite many differences between the different phases in the innovation process, a quite concordant picture emerges when it comes to how to manage interface challenges.

Practical implications

The classification of managerial issues into transfer synchronisation, transfer management and transfer scope provides an overview of areas that need to be addressed to manage interface challenges during the industrial innovation process. This knowledge provides some guidance for managers aiming at a smooth transition process, from technology development to production.

Originality/value

By addressing both the interface between technology development and product development, and between product development and production in the same study, the authors have been able to provide a comprehensive overview of managerial issues related to interfaces challenges in industrial innovation processes in manufacturing firms.

Details

Journal of Manufacturing Technology Management, vol. 25 no. 2
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 1 August 2008

Thomas Magnusson and Glenn Johansson

The purpose of this article is to illustrate how the characteristics of complex product systems pose specific managerial challenges onto the transfer of new technology from…

1809

Abstract

Purpose

The purpose of this article is to illustrate how the characteristics of complex product systems pose specific managerial challenges onto the transfer of new technology from technology development to product development.

Design/methodology/approach

The research relies on comparative case studies involving three cases of internal technology transfer processes in the development of electrical equipment and telecommunication systems.

Findings

The research findings suggest that managerial decisions on internal technology transfer should be guided by a contingency framework rather than general procedures and tools.

Research limitations/implications

Since the research is restricted to a limited number of case studies, additional studies are required to validate the findings.

Practical implications

The study results indicate that in cases of complex product development, there is a need for a more integrated view on technology and product development, than what is commonly described in the literature.

Originality/value

This article complements previous studies of the management of internal technology transfer processes, which primarily have addressed mass producing industries.

Details

European Journal of Innovation Management, vol. 11 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

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