Search results

1 – 3 of 3
Article
Publication date: 1 August 2016

Gibran Rivera and Andrew M. Cox

The purpose of this paper is to explore the value of Actor-network theory as an approach to explain the non-adoption of collaborative technology.

Abstract

Purpose

The purpose of this paper is to explore the value of Actor-network theory as an approach to explain the non-adoption of collaborative technology.

Design/Methodology/Approach

The notion of translation and related concepts pertaining to Actor-network theory are used to explore the case of non-participation in an organizational online community. Semi-structured interviews were conducted with 30 HR professionals belonging to a multi-campus university system in Mexico.

Findings

The study shows that participation in the online community did not occur as expected by those promoting its use. An initial inductive analysis showed that the factors that undermine participation had to do with the interface design of the technology and the individual motivations and benefits derived from participation. A second analysis, using ANT showed how processes of negotiation, conflict, enrolment, alignment, and betrayal that occurred during the emergence and evolution of the new network played a critical role in technology adoption leading to the dissolution of the initiative to adopt the collaborative technology.

Originality/value

The study shows the value of ANT as a tool to better understand the adoption and use of collaborative technology. The analysis goes beyond existing explanations of participation, which tend to focus attention on matters such as the interface design or the personal motivations and benefits derived from participation. It does so by moving away from solely looking at what occurs within the boundaries of a community and understanding the context within which it is being introduced. It prompts the analysis of moments of problematization, interessement, enrolment, and mobilization to explore the adoption process, including the role of non-human actors.

Propósito

El objetivo del artículo es explorar el valor de la Teoría del Actor-Red como lente teórico para explicar la no adopción de una tecnología colaborativa.

Diseño/metodología/enfoque

La noción de traducción y conceptos relacionados pertenecientes a la Teoría del Actor-Red son utilizados para explorar el caso de no participación en un a comunidad virtual en el contexto organizacional. Se realizaron treinta entrevistas semi-estructuradas con profesionistas de RH pertenecientes a una universidad con múltiples campus en México.

Recomendaciones

El estudio muestra que la participación en la comunidad virtual no ocurrió como se esperaba por aquellos que promovieron su uso. Un primer análisis inductivo mostró que los factores que minaron la participación fueron aquellos relacionados con el diseño de la interface de la tecnología así como con las motivaciones y beneficios individuales derivados de la participación en la comunidad virtual. Un segundo análisis usando la TAR, mostró como los procesos de negociación, conflicto, enrolamiento, alineamiento y traición que ocurrieron durante el surgimiento y evolución de la red emergente jugaron un rol crítico en la adopción de la tecnología, llevando así a la disolución de la iniciativa para adoptar la tecnología colaborativa.

Originalidad/valor

El estudio muestra el valor de la TAR como herramienta para entender de una mejor manera la adopción y uso de la tecnología colaborativa. El análisis va más allá de las explicaciones existentes sobre participación, mismas que han tendido en enfocar su atención a aspectos como el diseño de la interface o las motivaciones y beneficios individuales derivados de la participación. En cambio, el análisis deja de solamente estudiar lo que ocurre al interior de la comunidad para entender el contexto en el que la comunidad virtual se encuentra, utilizando los momentos de problematización, interesamiento, enrolamiento y movilización para explorar el proceso de adopción así como el rol que juegan los actores no humanos.

Article
Publication date: 25 February 2020

Andrew M. Cox, Jorge Tiago Martins and Gibrán Rivera González

The study aims to understand the nature of traditional knowledge by examining how it is used and reinvented in the context of Xochimilco in Mexico City.

Abstract

Purpose

The study aims to understand the nature of traditional knowledge by examining how it is used and reinvented in the context of Xochimilco in Mexico City.

Design/methodology/approach

The paper is based on field site visits and focus group interviews.

Findings

Traditional knowledge was being reinvented in two contrasting ways. One was based on heritage tourism drawing on syncretism between Aztec and Spanish culture in the formation of Xochimilco. The other was agro-ecological focussed on traditional farming practices on the chinampas, their productivity, their ability to sustain biodiversity and their link to social justice. There were some common elements, such as a passionate concern with retaining a valued past in the face of growing threat.

Research limitations/implications

Traditional knowledge is often seen as a static heritage, under threat. But it also has the potential to be a fertile source of strong identities and sustainable practices.

Originality/value

The paper helps to conceptualise the dynamic character of traditional knowledge.

Details

Journal of Documentation, vol. 76 no. 5
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 2 September 2014

Gibran Rivera and Andrew Cox

The purpose of this paper is to evaluate the value and limitations of a practice-based approach (PBA) to studying the adoption and use of information systems, through a summary of…

1027

Abstract

Purpose

The purpose of this paper is to evaluate the value and limitations of a practice-based approach (PBA) to studying the adoption and use of information systems, through a summary of the theory and exploration of empirical data about the use of collaborative software.

Design/methodology/approach

A selection of theoretical resources from the practice-based approach, namely, its view of routine and change, socio-materiality, relational thinking and knowing are introduced. They are employed to analyse the adoption of a collaborative technology in a corporate setting. The empirical data is 30 interviews with human resource (HR) professionals involved in a project in a large Mexican University.

Findings

The adoption and use of the collaborative technology is shaped by collective, historical, social and contextual factors that permeate the HR practices being supported by the information system. Among the factors that shaped participation are the interconnection of HR practices to other practices of the University; the existence of habits and the sense of routinisation reflected in HR practitioners’ patterns of interaction and media use; the concern of practitioners that participation in the community did not fit the way HR practices are performed; and the political manoeuvring taking place between actors to persuade potential users to participate in the community.

Research limitations/implications

The strength of the analysis using key tenets from a PBA is to deepen our understanding of context as shaped by collective and historical conditions. The sociology of translation can be used to further increase understanding of the political process around the adoption of the collaborative technology. Remaining issues point to a major issue with the theoretical resources from the PBA used in this study, namely the adequacy of its treatment of structural power.

Originality/value

The paper reports research of significance to those interested in information systems by providing an alternative perspective that sheds light on contextual, social and historical factors affecting the adoption and use of information technologies. The paper is also valuable in suggesting how the PBA can benefit from Actor-Network Theory (ANT). This will be relevant to the field of praxeological studies.

Details

Journal of Documentation, vol. 70 no. 5
Type: Research Article
ISSN: 0022-0418

Keywords

1 – 3 of 3