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Does a highly standardized international advertising campaign enhance destination image? Drawing evidence from Turkey's Home Global Image Campaign, the authors investigate this fundamental question. This would help the authors to understand whether there are significant differences in cognitive and affective image among tourist groups in Europe in a destination where there is a highly standardized international advertising campaign.

Data collected from British, German, French and Italian tourists through the official Twitter account of the Turkish Ministry of Culture and Tourism (TMCT) were used to carry out the quantitative analysis. Analysis of variance test was performed to assess the differences in nationalities. The Scheffe test was also applied as a post hoc comparison.

Cognitive image attributes such as “good value for money,” “good climate,” “interesting and friendly people,” “beautiful scenery and natural attractions,” “interesting cultural attractions,” “appealing local food (cuisine)” and “hygiene and cleanliness” are found to be less favorable in the perceptions of French tourists than those of British, German and Italian tourists. British, German and Italian tourists perceive Turkey as a more pleasant destination than French tourists. Overall, the findings suggest that a highly standardized international advertising campaign fails to boost the destination image for all nationalities.

The TMCT officials should use the adaptation strategy in international advertising campaigns since the findings denote that the “one-size-fits all” approach is problematic. The TMCT should support and promote environmental sustainability efforts and green hotel practices to attract more tourists and use them in different communication channels.

Assessment of affective and cognitive destination images (differences) is still an unresolved issue in the destination management and marketing literature. It seems that there is no empirical study investigating the cognitive and affective image attributes of a destination based on standardization versus adaptation approaches. This paper makes a contribution to the current literature by demonstrating that using the same image campaign in different markets is a practice that fails to achieve the intended goals.

German tourists have accounted for the largest international arrivals on Majorca Island, Spain, for decades. This research intends to understand the trip patterns of German outbound tourists to Majorca. The study takes two different types of surveys at two different consumption stages. The first is to use self-administrated questionnaires to collect the general travel data from those who are taking their trip on Majorca. The second is to deploy a face-to-face interview to measure the current use patterns of those who were returning back to Germany. Results of this research show that more than 84% of German tourists using a rental car regarded renting a car as important or very important for discovering the island and making excursions around the island. Moreover, tourists spend more money in places that are not directly located at the beaches and notably, support the economy of less frequently visited places on Majorca.

The purpose of this paper is to assess the competitiveness of the Uruguayan rural tourism sector against its main competitors from Argentina and Brazil, as perceived by Uruguayan stakeholders on the supply side. The paper will also evaluate the potential of Uruguay as a rural tourism destination in attracting German tourists.

Two different questionnaires were administered, one to Uruguayan rural tourism stakeholders and another one to potential German tourists in Germany.

The findings indicate that the main strengths of Uruguayan rural tourism offer, compared to Argentina and Brazil, are the hospitality and friendliness of local people, the natural and cultural attractions and the country’s security and safety. Main weaknesses identified were the poor management of several destination components that are key to create a successful tourism destination and poor management of the “demand conditions” component of Dwyer and Kim’s (2003) integrated model.

There is very limited research done on the competitiveness of Uruguay as a rural tourist destination in attracting foreign tourists (Mackinnon et al., 2009). The objective of this study is to partially fill this gap by assessing how competitive Uruguayan rural tourism is and evaluating whether Uruguay represents an attractive market for German tourists looking for agro tourism and farm holiday destinations. The German market was chosen because it is one of the top tourist-generating countries and one of the biggest spenders in international tourism (The World Tourism organization, 2010). Moreover, most tourists – from outside South America – selecting Uruguay as a tourist destination come from Germany, USA and Australia (Peralta, 2012).

This study suggests a new approach to the exploratory and evaluative research of service‐quality dimensions by employing correspondence analysis (CA). Although several studies have investigated the service quality of service providers using descriptive measures and statistical tests, this study presents a graphical interpretation of SERVQUAL data to aid managerial decision‐making in the tourism industry. This paper also examines the expectations and perceptions of two distinct groups by determining the differences between German and Russian tourists’ evaluations of service‐quality dimensions in tour operators. The study concludes that CA can be used effectively in evaluating the service‐quality and displaying the differences in the expectations/perceptions of distinct consumer groups. Managerial implications for travel administrators are discussed. Tour operators should consider cultural differences in service‐quality evaluations.

The purpose of this study is to investigate the direct impact of shopping experience of tourists on their satisfaction with shopping, while perceived crowding is used as a moderator in this relationship.

The proposed conceptual model was tested by an empirical study where the data were collected from 411 German tourists, visiting Kaleiçi, Antalya-Turkey.

The study results revealed that tourist shopping experience (consisting of education, esthetic, entertainment and escapism dimensions) significantly determines satisfaction with shopping. Moreover, crowding perception has a two-dimensional structure, as human and spatial crowding. Human crowding, which reflects high human density, is found to negatively moderate the effect of shopping experience on satisfaction, where spatial crowding, which is related to high space density, does not influence this relationship.

This study exceptionally shows that crowding perceptions of German tourists in shopping are affected by both human and spatial crowding. In addition, the moderating role of perceived crowding is clarified in the relationship between shopping experience and satisfaction.

The purpose of this article is to describe the characteristics and the consumption behaviour of tourists coming from different countries and choosing different holiday typologies (cultural, seaside, mountains, etc.), by evaluating their expenditure in terms of consumption functions and productive sectors. The analysis — which uses the results of the survey on tourist expenditure carried out in the Veneto region, with particular reference to international tourism, from May 1994 to April 1995 —, can be suitably extended over the local scale. A multisectoral‐biregional input output model (VERDITOUR) has been implemented to measure the economic role of each segment and the plot of interactions going from tourist expenditure habits to the tourism industry.

The paper aims to analyze cognitive attributes affecting the overall destination image perception of British, German and Russian tourists toward Antalya, a well-positioned mass tourism destination in the East Mediterranean region dominated by an all-inclusive (AI) system.

The paper is an empirical study using a structured questionnaire conducted in the summer of 2018 with 274 British, 179 German and 231 Russian tourists departing to their respective source markets from Antalya International Airport. The mean values are used as performance and correlation coefficients of the relationship between each cognitive image dimension and overall image evaluation is used to express importance.

The paper provides empirical insights that these three nationalities prefer Antalya as an AI holiday destination for different reasons and that each nationality demands attention to different factors of the destination for improvement or preservation.

This study provides specific recommendations for AI destinations such as Antalya for the German, British and Russian source markets. When other source markets or types of destinations are considered, the findings of this study should be re-considered. Utilization of the original and modernized importance performance analysis (IPA) plot interpretations in this research reveals a deeper understanding of current findings and provides a new perspective for further research and guidance for destination managers and marketers.

Utilization of both original and modernized IPA plot interpretation in this research not only reveals a deeper understanding of current findings but also provides a new perspective for future studies and guidance for destination managers and marketers.

Unlike the majority of destination image research, this study of destination image based on individual nationalities enables tailor-made destination image development according to diversified importance and performance of destination attributes affecting the overall destination image for each nationality.

The purpose of this paper is to use a new segmentation approach based on objective variables to calculate direct tourism-related sales volume and revenue by selling wine at a winery in the Rheingau region of Germany.

In the framework of a 2015 face-to-face survey in the Rheingau, 1,555 tourists were interviewed. For segmentation, two-step clustering was applied to classify survey participants into homogeneous groups. To calculate tourism-related wine sales volume and revenue, a special model based on official statistics and the survey’s results was used.

Four wine-tourist segments were identified by using cluster analysis with objective variables, such as nationality, visiting frequency and volume of wine purchased in the region: wine and Rheingau lovers who have a high interest in wine, wine-oriented tourists who do not come to the region very often, first-time tourists who came to the region mainly because of the nature and history and international tourists. With the help of calculations on tourism-related wine sales volume and revenue, it can be stated that approximately 18 per cent of total wine production will be purchased directly in the region by tourists, valued at €36m.

This paper contributes to existing wine-tourism research because a multi-dimensional segmentation model was applied using objective variables, such as nationality, visiting frequency and volume of wine purchased in the region. Using the calculation of tourism-related sales volume and revenue, winemakers in the Rheingau can gain a clear picture of tourism’s importance.

Although it is assumed that migration and tourism directly affect each other, neither has received enough attention in the literature. Moreover, the relationship between them remains unclear. The UNWTO interprets said relationship in two ways: tourism-led migration (TLM) and migration-led tourism (MLT). The latter is crucial for the marketing of tourism. This study aims to clarify the migration-tourism relationship in ways the relevant literature has inadequately addressed and to evaluate the significance of MLT for Turkey's tourism marketing.

The study was carried out with a qualitative research design. Document scanning was used to collect data. A time series analysis was performed based on secondary data. Vector autoregressive models (VARs), which test the relationship between two or more variables, were preferred in the analysis selection. The empirical evidence depends on annual data of German tourists visiting Turkey and persons admitted to Germany from 2006 to 2019.

The findings of the study revealed a significant short-term relationship between those immigrating to Germany and tourists visiting Turkey.

The research shows that migration is a factor in the purchasing behavior of touristic products. In this respect, the practical conclusion of the study reveals that it may be beneficial for national tourism marketers in these countries to promote touristic products through citizens who have migrated abroad.

In the relevant literature, the relationship between tourism and migration (RTM) has been limitedly examined from an MLT perspective. In this respect, the subject has not been examined in detail in many respects (distribution by years, various sampling and data collection technique, etc.). The present research helps fill this literature gap by addressing the subject directly.

This paper aims to present a model including essential constructs for the measurement of travellers' characteristics in a perceived unsafe destination. This model functions as the basis for three empirical case studies testing the relevance and explanatory power of stable factors regarded as crises‐resistant (e.g. values and holiday preferences) and dependent aspects regarded as crises‐sensitive (attitudes, perceptions and holiday activities).

In total, 930 tourists completed a standardized questionnaire in three regions confronted with or threatened by terrorist attacks as a specific form of tourist crisis (Bali, Indonesia; Sinai, Egypt and Catalonia, Spain). Owing to the coincidence that during fieldwork the second attack on Bali happened it was possible to compare travellers before and after the attack and to test the conception of crises‐stable and crises‐sensitive factors (RQ1). Linear multiple regressions were run to detect significant influence factors on sensation seeking and holiday needs (based on the whole sample) (RQ2) and on risk perceptions and intercultural contact efforts (analysed separately for every destination) (RQ3).

The results in Bali predominantly justify the model of crises‐stable and crises‐resistant indicators. Considering influences on the stable level values referring to openness for change (self direction, hedonism and stimulation) and to self transcendence (universalism, benevolence) exert the highest influence on travel needs. The weak influences of sensation seeking on security feelings during a holiday lead to the conclusion that these two constructs have to be clearly differed. The perception of a convenient, relaxing atmosphere, a low awareness of risks on holidays and a commitment towards tourism‐related problems seem to be highly relevant for open contacts with the host society.

The empirical results of the study in Bali are of particular importance because there is still little scientific knowledge about the immediate psychological reactions of tourists to crises states in destinations. Highly relevant explanatory factors are reported in this study due to high effect sizes regarding sensation seeking, holiday needs and intercultural communication efforts.