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Article
Publication date: 1 March 2003

PSYCHOLOGICAL ASSESSMENT OF EMOTIONAL INTELLIGENCE: A REVIEW OF SELF‐REPORT AND PERFORMANCE‐BASED TESTING

Carolyn MacCann, Gerald Matthews, Moshe Zeidner and Richard D. Roberts

This article provides a review and conceptual comparison between self‐report and performance‐based measures of emotional intelligence. Analyses of reliability…

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Abstract

This article provides a review and conceptual comparison between self‐report and performance‐based measures of emotional intelligence. Analyses of reliability, psychometric properties, and various forms of validity lead to the conclusion that self‐report techniques measure a dispositional construct, that may have some predictive validity, but which is highly correlated with personality and independent of intelligence. Although seemingly more valid, performance‐based measures have certain limitations, especially when scored with reference to consensual norms, which leads to problems of skew and restriction of range. Scaling procedures may partially ameliorate these scoring weaknesses. Alternative approaches to scoring, such as expert judgement, also suffer problems since the nature of the requisite expertise is unclear. Use of experimental paradigms for studying individual differences in information‐processing may, however, inform expertise. Other difficulties for performance‐based measures include limited predictive and operational validity, restricting practical utility in organizational settings. Further research appears necessary before tests of E1 are suitable for making real‐life decisions about individuals.

Details

The International Journal of Organizational Analysis, vol. 11 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/eb028975
ISSN: 1055-3185

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Article
Publication date: 1 September 1995

Twenty‐one traits of personality: An alternative solution for the occupational personality questionnaire

Neville Stanton and Gerald Matthews

Reports on a study conducted to examine the factor structure of theoccupational personality questionnaire (OPQ) on two independent samplesof 1,000 participants (2,000 for…

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Abstract

Reports on a study conducted to examine the factor structure of the occupational personality questionnaire (OPQ) on two independent samples of 1,000 participants (2,000 for the study in total) drawn from the general population of Great Britain. The results suggest that there may be too many dimensions in the 31‐scale concept model and too few in the 14‐scale factor model. An alternative 21‐factor solution seems to be more satisfactory, both in psychometric terms and by providing personality test users with a sufficient number of scales. This means that the OPQ could be more sensitive in discriminating real differences in personality traits between individuals than is currently the case. If the 21‐factor model were adopted, the OPQ would be a more sensitive tool for use in personnel selection, development and counselling. However, the use of personality tests in selection still remains controversial.

Details

Journal of Management Development, vol. 14 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/02621719510097370
ISSN: 0262-1711

Keywords

  • Factor analysis
  • Measurement
  • Personality
  • Questionnaires

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Article
Publication date: 19 April 2013

What We Know about Emotional Intelligence

Moshe Zeidner

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Development and Learning in Organizations: An International Journal, vol. 27 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/dlo.2013.08127caa.002
ISSN: 1477-7282

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Article
Publication date: 7 May 2019

US SEC report calls for better internal accounting controls for cyber-related threats

David Martin, David Engvall, Kerry Burke, Gerald Hodgkins, Matthew Franker and Reid Hooper

To summarize and explain the US Securities and Exchange Commission’s (Commission) recent report of investigation cautioning public companies to consider cyber-related…

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Abstract

Purpose

To summarize and explain the US Securities and Exchange Commission’s (Commission) recent report of investigation cautioning public companies to consider cyber-related threats when designing and implementing internal accounting controls.

Design/methodology/approach

Explains that the Commission’s report arose out of a Commission enforcement investigation into the internal accounting controls of nine unidentified public companies that were victims of email scams, explains that the Commission issued the report to emphasize that cybersecurity remains a high priority for the Commission and the report should serve as a reminder that all public companies need to consider cyber-related threats when devising and maintaining internal accounting controls and provides practical considerations for public companies to consider in light of the Commission’s report.

Findings

Public companies should assume that the Commission is actively monitoring all areas related to cybersecurity, including corporate disclosures of cyber-related incidents and also whether companies have established policies, procedures, and internal controls in place to ensure cyber-related incidents are prevented. Given that assumption, public companies should take prompt steps to assess and, if appropriate, improve internal accounting controls, disclosure controls, and cyber-related policies and procedures to address the risk of cyber-related incidents.

Originality/value

Practical guidance from experienced securities lawyers.

Details

Journal of Investment Compliance, vol. 20 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JOIC-12-2018-0055
ISSN: 1528-5812

Keywords

  • Report
  • Cyber
  • Disclosure controls and procedures
  • Internal accounting controls
  • US Securities and Exchange Commission (Commission)

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Article
Publication date: 14 November 2016

Promoting diversity to add value to the LIS profession

Rebecca A. Croxton, Michael A. Crumpton and Gerald V. Holmes

The purpose of this paper is to discuss the impact the University of North Carolina at Greensboro’s (UNCG) Library and Information Studies Academic and Cultural Enrichment…

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Abstract

Purpose

The purpose of this paper is to discuss the impact the University of North Carolina at Greensboro’s (UNCG) Library and Information Studies Academic and Cultural Enrichment (ACE) Scholars Program has had on promoting diversity and adding value to the library and information studies profession.

Design/methodology/approach

This paper is presented as a case study in which three iterations of the ACE Scholars Program are discussed, including program design and suggested impact the program has had on educating and engaging diverse individuals for careers in the library and information studies professions.

Findings

Nearly 50 ACE Scholars program participants, representing ethnically, racially and socioeconomically diverse backgrounds, have graduated from UNCG with their Master of Library and Information Studies degrees since 2011. In the five years since the first ACE cohort graduated, Scholar alums continue to impact the Library and Information Studies (LIS) profession through their professional roles as well as through their community engagement, professional association memberships and leadership roles, professional presentations and numerous publications.

Originality/value

This paper presents a model that has helped to promote diversity in the LIS field in way that can be adapted by other graduate programs that are preparing individuals for successful and engaged careers as library and information studies professionals.

Details

The Bottom Line, vol. 29 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/BL-05-2016-0024
ISSN: 0888-045X

Keywords

  • LIS education
  • Academic librarianship
  • Diversity
  • Community college librarianship
  • MLIS degree
  • Professional engagement

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Article
Publication date: 1 March 1974

Recent reference books

Frances Neel Cheney

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here…

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Abstract

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Tenn. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

Details

Reference Services Review, vol. 2 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/eb048520
ISSN: 0090-7324

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Article
Publication date: 1 February 1974

Recent reference books

Frances Neel Cheney

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here…

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Abstract

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

Details

Reference Services Review, vol. 2 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb048511
ISSN: 0090-7324

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Article
Publication date: 1 February 2006

Motivations for developing direct trade relationships

Melina Parker, Kerrie Bridson and Jody Evans

This study aims to understand buyer and supplier motives for developing direct relationships with their trade partners.

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Abstract

Purpose

This study aims to understand buyer and supplier motives for developing direct relationships with their trade partners.

Design/methodology/approach

A total of 18 in‐depth interviews were conducted across Victoria and Tasmania (Australia); eight with retail buyers and ten with fresh produce suppliers. Both parties were involved in a direct relationship with their trade partner.

Findings

The research reveals a large variety of motivations that influence buyers and suppliers when deciding whether to operate in a direct or non‐direct relationship with their trade partner. Motivations for both parties are remarkably similar, with buyers and suppliers ultimately attempting to minimise the inherent risk associated with operating in a volatile environment.

Research limitations/implications

The study may be limited by the fact that buyers and suppliers of different commodities were included in the study. In addition, the varied nature of the respondents' role may have impacted their judgment. The inability to interview dyads in all cases also limits the research.

Practical implications

This research has implications for both researchers and practitioners already involved in, or considering becoming involved in, a direct trade relationship. Clarification of motivations for bypassing intermediaries shows how both trade partners can minimise external risk and strengthen competitive advantage by assuming a direct relationship.

Originality/value

Extant research within this literary field is largely quantitatively based with researchers focusing on distinct relationship constructs, the definition of relationship marketing and the process of relationship development. In response to these limitations, this research adopted a qualitative approach in examining the core motivations for developing a direct trade relationship within the fresh produce industry.

Details

International Journal of Retail & Distribution Management, vol. 34 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/09590550610649786
ISSN: 0959-0552

Keywords

  • Buyer‐seller relationships
  • Fresh foods
  • Qualitative market research
  • Australia

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Book part
Publication date: 8 May 2002

Defining and Modeling Reference Service

Matthew L. Saxton and John V. Richardson

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Understanding Reference Transactions: Transforming an Art into a Science
Type: Book
DOI: https://doi.org/10.1108/S1876-0562(2002)0000002005
ISBN: 978-0-12587-780-0

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Article
Publication date: 1 October 2002

Benchmarking the human capital strategies of MNCs in Singapore

Gerald Z.D. Huang, Matthew H. Roy, Zafar U. Ahmed, Judy S.T. Heng and Joyce H.M. Lim

Singapore’s economic success has largely been fueled by foreign direct investment from multinational corporations (MNCs). These companies brought with them not only their…

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Abstract

Singapore’s economic success has largely been fueled by foreign direct investment from multinational corporations (MNCs). These companies brought with them not only their capital and technology, but also their managerial prowess. The latter has been a key ingredient in propelling Singapore to its current economic success. New competition and rising costs are forcing local businesses to look for new strategies to succeed. One way is to benchmark the human capital strategies of MNCs. This study employs a survey of the human resource policies of both MNCs and promising Singaporean enterprises. The results show stark contrasts in the philosophical and practical applications of human resource strategies. Insights into Singapore’s human resource practices are uncovered and key success factors for promising local companies are discussed.

Details

Benchmarking: An International Journal, vol. 9 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/14635770210442699
ISSN: 1463-5771

Keywords

  • Benchmarking
  • Human capital theory
  • Small firms
  • Singapore

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