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Article
Publication date: 19 July 2024

Ali Zeb, Majed Bin Othayman, Gerald Guan Gan Goh and Syed Asad Ali Shah

Social exchange and social learning theories are widely used in many disciplines, but there is little research on the relationships between supervisor support and job performance…

Abstract

Purpose

Social exchange and social learning theories are widely used in many disciplines, but there is little research on the relationships between supervisor support and job performance in a developing context. Therefore this study aims to examine the links between supervisor support and job performance with the mediating role of psychological factors; empowerment and self-confidence.

Design/methodology/approach

Data for this study were collected from 364 employees working at Pakistan Telecommunication Company Limited. Partial least square structural equation modeling was used for the analysis.

Findings

The results revealed that supervisor support stimulates job performance. Empowerment and self-confidence both partially mediate the relationships between supervisor support and job performance.

Practical implications

This study adds to the current body of literature by providing insight into the influence of perceived supervisor support on job performance through the mediating role of psychological factors.

Originality/value

To the best of the authors’ knowledge, this is one of the very few studies exploring the relationships between supervisor support and job performance in developing contexts, particularly focusing on the mediating mechanisms of empowerment and self-confidence.

Details

Journal of Modelling in Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-5664

Keywords

Article
Publication date: 25 October 2021

Mohammad Tariqul Islam Khan, Siow-Hooi Tan, Lee-Lee Chong and Gerald Guan Gan Goh

This study examines how the importance of external investment environment factors affects stock market perception, and how stock market perception affects stock investments after…

Abstract

Purpose

This study examines how the importance of external investment environment factors affects stock market perception, and how stock market perception affects stock investments after stock market crash witnessed by individual investors in one of the emerging stock markets.

Design/methodology/approach

A cross-sectional survey was administrated among 223 individual investors who experienced stock market crash in 2010–2011 in Bangladesh, and the proposed model was tested by the partial least squares-structural equation modeling PLS-SEM model.

Findings

Findings show that the importance of Bangladesh's stock market performance, government policy, economic issues and neighboring country's stock market performance have effects on investors' stock market perception. This perception, in turn, decreases monthly stock trading and short-term investment horizon. The findings further show the mediating effect of stock market perception.

Practical implications

Investors need to carefully consider the external investment environment when they form their stock market perception, as this perception drives stock investments. Analogously, regulators should ensure releasing timely and updated statistics on external investment factors.

Originality/value

Addressing those investors who encountered stock market crash, a set of external investment environment issues, stock market perception and stock investments are new in the literature.

Details

International Journal of Emerging Markets, vol. 18 no. 10
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 11 April 2022

Ali Zeb, Gerald Guan Gan Goh, Mudaser Javaid, Muhammad Nawaz Khan, Atta Ullah Khan and Shehnaz Gul

Social exchange theory and social learning theory are widely employed in many disciplines but there is little application on the intention to leave and job performance among…

1543

Abstract

Purpose

Social exchange theory and social learning theory are widely employed in many disciplines but there is little application on the intention to leave and job performance among academic staff. Therefore, this study intends to examine the relationships among supervisor support, intention to leave and job performance along with mediating role of self-confidence in a developing context.

Design/methodology/approach

Data were collected through questionnaires from the academic staff of private Pakistani universities. The model was tested using data collected from 295 respondents by using structural equation modeling (SEM) technique.

Findings

The results revealed that supervisor support influenced job performance positively through the mediating role of self-confidence. Conversely, supervisor support influenced intention to leave negatively through the mediating role of self-confidence. In addition, the results also showed the direct effect of supervisor support on employees' job performance and intention to leave.

Practical implications

The results of this study suggest that the supervisor must provide adequate support to the academic staff, which helps them to develop their self-confidence. In addition, self-confidence is helpful for the employees to improve their job performance and reduce their intention to leave.

Originality/value

The study contributes to theory building in the area of supervisor support by enriching the understanding of the processes carrying the effect of supervisor support on desirable workplace outcomes. In addition, the study also explicates the less understood nature of relationship between supervisor support, job performance, and intention to leave through the mediating role of self-confidence in the Pakistani context.

Details

Journal of Applied Research in Higher Education, vol. 15 no. 2
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 8 February 2011

Nurliza Mohammed Fathi, Uchenna Cyril Eze and Gerald Guan Gan Goh

The purpose of this paper is to examine the factors that affect knowledge‐sharing attitudes in Malaysia, with emphasis on a manufacturing firm and how this attitude influences…

4948

Abstract

Purpose

The purpose of this paper is to examine the factors that affect knowledge‐sharing attitudes in Malaysia, with emphasis on a manufacturing firm and how this attitude influences their intention to share knowledge.

Design/methodology/approach

This is a survey research conducted within a manufacturing firm. The questionnaire was developed by adapting items and concepts from prior works, and by developing a new variable, kiasuism. A census sampling method was used to select participants for this research. The data derive from a case analysis in a manufacturing company in Malaysia. The analysis was based on 141 valid responses.

Findings

The findings indicate that collectivism, social network, social trust, shared goal, incentive systems, kiasuism and self‐efficacy emerged significant except for individualism. A unique finding is that kiasuism emerged as proposed, which suggest that future works could focus more on this variable to highlight its impact in a firm's ability to share knowledge. Overall, the data support our framework and indicate that knowledge sharing among employees in Malaysia's private companies is gaining grounds.

Research limitations/implications

The limitations of this research include the case study approach adopted, which does not allow the generalization of the results beyond that of the firm being studied. The implications emanating from this research is that the ability of a firm, especially electronic manufacturing firms, to harness internal resources and capabilities to enhance knowledge sharing among employees, would be critical for the firm to maintain a competitive position in the marketplace.

Originality/value

This paper provides specific backgrounds of the key factors that could affect the effective implementation of knowledge‐sharing initiatives in a firm, particularly those in the manufacturing sector. The findings suggest key implications for practice and research involved in knowledge‐sharing activities in their firms and related initiatives.

Details

Library Review, vol. 60 no. 1
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 10 May 2013

Uchenna Cyril Eze, Gerald Guan Gan Goh, Choon Yih Goh and Tiong Ling Tan

The purpose of this paper is to determine the factors (trust, formalization, knowledge technology, empowering leadership, effective reward systems and motivation) that influence

4449

Abstract

Purpose

The purpose of this paper is to determine the factors (trust, formalization, knowledge technology, empowering leadership, effective reward systems and motivation) that influence knowledge sharing among the small and medium‐sized enterprises (SMEs) in Malaysia, in order to meet the challenges of today's dynamic business environment.

Design/methodology/approach

Systematic sampling was used to select 680 manufacturing sector participants from the SME Corporation Malaysia business directory to participate in the survey, out of which 250 valid responses were returned, yielding a response rate of 36.75 percent. Factor analysis and reliability analysis were conducted before testing the seven hypotheses formulated for this study using regression analysis.

Findings

The results indicate that knowledge technology, motivation, effective reward systems, trust and empowering leadership explain up to 60.2 percent of the variance observed in attitude towards knowledge sharing. It was also found that attitude towards knowledge sharing influences intention to share knowledge with an R2 of 0.387.

Research limitations/implications

The sample for this study is based on manufacturing sector SMEs only and it is suggested that future studies enlarge the scope to include the SMEs in the service sector.

Practical implications

In order to encourage knowledge sharing within SMEs, firms need to ensure that both the technical (knowledge technology) and social (motivation, effective reward systems, trust and empowering leadership) elements are addressed. Hence, a socio‐technical approach needs to be adopted to ensure the effectiveness of the knowledge management strategies formulated by SMEs.

Originality/value

This study highlights the importance of six factors in encouraging knowledge sharing intentions in SMEs operating within the manufacturing sector and confirms that knowledge technology, which encompasses a range of information and communication technologies does play a pivotal role vis‐à‐vis ensuring that SMEs have favorable attitudes towards knowledge sharing for their sustained competitive advantage.

Article
Publication date: 4 March 2014

William Wee Lim Hew, David Yoon Kin Tong and Gerald Guan Gan Goh

– This paper aims to propose a direction for rejuvenating the declining Ipoh Old Town through a conservation-based approach.

1707

Abstract

Purpose

This paper aims to propose a direction for rejuvenating the declining Ipoh Old Town through a conservation-based approach.

Design/methodology/approach

Recommendations for revitalisation are based on comparison between the local government's development proposals and historical study of revitalisation initiatives undertaken in neighbouring countries.

Findings

The review has found that the revitalisation of Ipoh should be more towards servicing the needs of its residents than to gain from tourism development.

Practical implications

Findings of the review have blurred the distinction between purist and ameliorist stances of conservation and suggest that the policy development should be a partnership of all stakeholders, vested with powers to implement.

Originality/value

This paper provides an insight into urban regeneration for smaller, more local-dependent historic towns.

Details

Journal of Place Management and Development, vol. 7 no. 1
Type: Research Article
ISSN: 1753-8335

Keywords

Content available
Article
Publication date: 4 March 2014

Cathy Parker

147

Abstract

Details

Journal of Place Management and Development, vol. 7 no. 1
Type: Research Article
ISSN: 1753-8335

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