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Article
Publication date: 28 May 2020

Pattharanitcha Prakitsuwan and George P. Moschis

This study aims to illustrate the viability of the life course paradigm (LCP), which is increasingly used by social and behavioral scientists to study a wide variety of phenomena…

Abstract

Purpose

This study aims to illustrate the viability of the life course paradigm (LCP), which is increasingly used by social and behavioral scientists to study a wide variety of phenomena, as a framework for studying the transformational role of service consumption in improving consumer well-being in later life.

Design/methodology/approach

The LCP is used to develop a life course model for studying the effects of service consumption on older people’s well-being. Previous research related to the consumption of specific types of services (financial and healthcare) is integrated within the multi-theoretical LCP to suggest relevant model variables and derive a set of propositions for illustrating the effects of service consumption on older adults’ well-being.

Findings

The research presented in this study shows how efforts to study the effects of service consumption on older people’s well-being can be improved by using the LCP, helps understand the onset and changes in service consumption patterns and illustrates an innovative way to study the role of services in promoting older consumer welfare.

Originality/value

By applying the principles and theoretical perspectives of the LCP, this study contributes to recent transformative service research efforts to better understand the impact of service consumption on people’s lives and the transformational role of services and service providers in improving consumer and societal welfare.

Details

Journal of Services Marketing, vol. 35 no. 1
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 14 May 2018

Thuckavadee Sthienrapapayut, George P. Moschis and Anil Mathur

The purpose of this study is to test the efficiency of the “gerontographics” model in predicting selected consumer behaviours in older adults.

Abstract

Purpose

The purpose of this study is to test the efficiency of the “gerontographics” model in predicting selected consumer behaviours in older adults.

Design/methodology/approach

Through regression analysis, a large sample of older Thai adults is used to test the predictive power of gerontographics against predictive measures based on both chronological age and cognitive age.

Findings

The findings of the study show that the gerontographics model is more powerful in predicting certain types of older adults’ consumer behaviour than chronological age or cognitive age.

Originality/value

These findings have implications for marketing and business strategies because they suggest that gerontographics segmentation may be a more useful and effective way to segment older consumers.

Details

Journal of Consumer Marketing, vol. 35 no. 3
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 18 January 2021

Pattharanitcha Prakitsuwan, George P. Moschis and Randall Shannon

This study aims to show how the increasingly popular life course paradigm (LCP) can be employed as an alternative to the successful aging perspective (SAP) as an overarching…

Abstract

Purpose

This study aims to show how the increasingly popular life course paradigm (LCP) can be employed as an alternative to the successful aging perspective (SAP) as an overarching conceptual research framework to study elderly consumers' financial well-being.

Design/methodology/approach

A questionnaire was administered to a convenience sample of 804 Thai consumers over the age of 45 selected via the snowball method.

Findings

Significant results were found for hypotheses derived from the LCP for older consumers' financial well-being, suggesting critical roles of early life experiences, developmental factors, adaptation mechanisms and contextual factors.

Originality/value

This paper shows how efforts to study consumers over the course of their lives can be improved by utilizing the principles and theoretical perspectives of the LCP and offers research directions for studying not only older consumer well-being but also numerous consumer behavior issues at any stage of life in an innovative way.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 34 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 13 October 2020

Gianluigi Guido, Marco Pichierri, Cristian Rizzo, Verdiana Chieffi and George Moschis

The purpose of this study is to review scholarly research on elderly consumers’ information processing and suggest implications for services marketing.

1464

Abstract

Purpose

The purpose of this study is to review scholarly research on elderly consumers’ information processing and suggest implications for services marketing.

Design/methodology/approach

The review encompasses a five-decade period (1970–2018) of academic research and presents relevant literature in four main areas related to information processing: sensation, attention, interpretation and memory.

Findings

The study illustrates how each of the aforementioned phases of the information processing activity may affect how elderly individuals buy and consume products and services, emphasizing the need for a better comprehension of the elderly to develop effectual marketing strategies.

Originality/value

The study provides readers with detailed state-of-the-art knowledge about older consumers’ information processing, offering a comprehensive review of academic research that companies can use to improve the effectiveness of their marketing efforts that target the elderly market.

Details

Journal of Services Marketing, vol. 35 no. 1
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 March 1992

George P. Moschis

Discusses a new method of market segmentation in the mature market.Develops a model based on research in various disciplines and data fromvarious studies. Suggests that this model…

Abstract

Discusses a new method of market segmentation in the mature market. Develops a model based on research in various disciplines and data from various studies. Suggests that this model is more effective than some traditional methods, not only in identifying segments but also in choosing marketing strategies for reaching specific segments of the mature market.

Details

Journal of Services Marketing, vol. 6 no. 3
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 September 1997

Jack A. Lesser and Lakshmi K. Thumurluri

Much of human behaviour is viewed as a process, which begins with early childhood experience, and develops into later life emotions, values, beliefs, and behaviours. Described…

554

Abstract

Much of human behaviour is viewed as a process, which begins with early childhood experience, and develops into later life emotions, values, beliefs, and behaviours. Described below, considerable interdisciplinary attention has been given to the role of childhood, and more specifically, to the relevance of different types of parental influence on children as they later become adults. Within marketing, selected scholarly consideration has been devoted to the roles of parents on their children's existing consumer behaviour. The unique contribution of this article is to examine the role of different types of parental influence on later adulthood shopping behaviours.

Details

Management Research News, vol. 20 no. 9
Type: Research Article
ISSN: 0140-9174

Article
Publication date: 1 April 1991

Paula Fitzgerald Bone

Examines the mature market, defined as consumers age 50 years orolder, and reviews 33 segmentation methods for the mature market andidentifies five key segmentation criteria…

1065

Abstract

Examines the mature market, defined as consumers age 50 years or older, and reviews 33 segmentation methods for the mature market and identifies five key segmentation criteria: discretionary income, health, activity level, discretionary time, and response to others. Integrates methods devised by other researchers and provides marketers with a step‐by‐step, actionable segmentation method based on these five criteria. Offers implications for managers.

Details

Journal of Consumer Marketing, vol. 8 no. 4
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 7 January 2013

George P. Moschis, Fon Sim Ong, Masoud Abessi, Takako Yamashita and Anil Mathur

The purpose of this paper is to focus on testing hypotheses derived from theories presented by leading scholars regarding possible sources of differences in reliability…

1788

Abstract

Purpose

The purpose of this paper is to focus on testing hypotheses derived from theories presented by leading scholars regarding possible sources of differences in reliability coefficients, using cross-sectional data from Japan and Malaysia.

Design/methodology/approach

A survey was conducted in Malaysia and Japan, both of them characterized as having collectivist values. Convenience sampling and the same method of survey administration, personal interviews by trained interviewers, was used in both countries.

Findings

The tests of the hypotheses regarding cultural, subcultural, and aging effects provide some results in line with the hypotheses, but they raise additional concerns about the possible sources of measurement differences and the applicability of theories and measures developed in one country to other countries and subcultures within countries. The major findings include the alpha reliability coefficient of the self-esteem scale (SSE) which is hypothesised to be lower than the alpha for the material value scale (MVS) and satisfaction with life scale (SWLS) in the Malaysian and Japanese samples, but this difference only occurs for the Japanese sample.

Research limitations/implications

The study findings highlight the challenges that researchers confront when conducting cross-cultural studies.

Originality/value

The present study systematically tests the reliability of measures developed in the West and employed in different countries (especially Asian countries). Although several assumptions and speculations have been made regarding the sources of potential bias in measures used when studying cultural and subcultural differences, little empirical work supports these views. Our study fills this gap.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 25 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 6 September 2011

George P. Moschis, Jodie L. Ferguson and Meng Zhu

This study seeks to examine mature consumers' motives in the selection of apparel and footwear brands and reasons for patronizing department stores. Differences in brand‐choice…

3501

Abstract

Purpose

This study seeks to examine mature consumers' motives in the selection of apparel and footwear brands and reasons for patronizing department stores. Differences in brand‐choice motives are assessed among age cohort groups within the mature consumers segment as well as mature consumer segments defined by various socio‐demographic and lifestyle factors (i.e. gerontographic segmentation).

Design/methodology/approach

A USA nation‐wide random sample of 10,400 head of households was surveyed in regards to reasons for choosing apparel and footwear brands and department stores.

Findings

The results show that older consumers not only differ from their younger counterparts but are also heterogeneous when it comes to reasons for choosing specific brands and department stores. Specifically, price reductions and special sales drive the majority of mature consumers' brand selection, while advice or requests of spouse or other relatives and recommendations of salespeople are important factors in brand selection. Ease of returning products or getting refunds and frequency of items on sale are the main drivers of department store patronization.

Practical implications

Marketing managers should consider preference differences in age and gerontographic segments when creating marketing strategies to serve mature consumers.

Originality/value

Typically, mature consumers are aggregated into a single age segment (e.g. over 55). This study examines mature consumer reasons for selecting apparel and footwear brands and department stores based not just on age, but also on individual characteristics, specifically, gerontographic characteristics. Suggestions for marketing strategies designed to appeal to gerontographic segments are provided.

Details

International Journal of Retail & Distribution Management, vol. 39 no. 10
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 26 July 2011

George Moschis, Fon Sim Ong, Anil Mathur, Takako Yamashita and Sarah Benmoyal‐Bouzaglo

The purpose of this study is to examine whether the development of materialistic values in early life reflects cultural norms or is the outcome of media and family influences. It…

1467

Abstract

Purpose

The purpose of this study is to examine whether the development of materialistic values in early life reflects cultural norms or is the outcome of media and family influences. It seeks to examine the role of family communication and television, which were found to promote materialistic values in individualistic countries, by assessing their effects on youths in four countries that represent the Eastern and Western cultures: Japan, Malaysia, USA, and France.

Design/methodology/approach

The study used an anonymous self‐administered survey of young adults aged 18 to 32 years in two diverse Eastern countries: Japan and Malaysia (total n=351); the sample size was approximately the same for the Western countries of USA and France (n=315). The samples were equivalent with respect to demographic characteristics. The Malaysian questionnaires were available in both English and Malay. Measurement scales included in the Japanese questionnaires come from available translated versions. The French questionnaires were subjected to back translation.

Findings

The findings suggest that the influence of the socio‐oriented family communication structure on materialistic attitudes in Western cultures might be indirect by affecting the youth's patterns of television viewing. The findings also suggest that concept‐oriented family communication has no effect on youth's development of materialistic values, regardless of cultural background.

Originality/value

The findings suggest that television might not be as important a socialization agent in the development of materialistic values of youths in collectivistic Eastern countries as it has been in individualistic Western countries

Details

Journal of Asia Business Studies, vol. 5 no. 2
Type: Research Article
ISSN: 1558-7894

Keywords

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