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Aims to present the work done in the development of a simplified office suite for disabled and focus on the use of technology applied to the area of “designing for all”. The paper presents an overview of the state‐of‐the‐art in the design for all. It provides practical references to techniques used. The main scope of the paper is to explore the developed technology and give details for the adopted mechanisms. It provides information about designing and implementing software applications for disabled and present a case study for mentally disabled. The paper presents a system that can be used by a specific target group. For this reason, it should be used as reference point for this group, although several techniques can be used for other user categories. The paper is a very useful presentation of an actual system that has been designed and implemented to cover the needs of disabled, useful for interaction with designers and researchers in assistive technology, and it fulfils the need for demonstrative technology in the area of designing for all.

This paper looks at citizen‐facing e‐government. It considers how the non‐discretionary nature of the citizen’s relationship with government makes citizen‐facing e‐government different from business‐consumer e‐commerce. Combined with the moral basis of the state, the paper argues that there is an obligation for the state to set an example, which should affect the design of citizen‐facing e‐government, with design‐for‐all being an appropriate philosophy. Other consequences should include a preference for open standards and a wariness of unintentional endorsement of commercial products. E‐government should also offer a good level of data protection and security, and has a role in educating citizens in matters of computer security. Advantages and disadvantages that may come from e‐government adoption are considered, including a number of ways in which cost savings and increases in convenience may be achieved. There are brief discussions of questions of distribution of the benefits of e‐government adoption and of the relationship of e‐government to e‐democracy.