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1 – 10 of 13Joseph J. Branin, George D'Elia and Douglas Lund
“Integration” in this project focuses on both technical integration and organizational integration to bring a form of coherence and unity to the support and delivery of…
Abstract
“Integration” in this project focuses on both technical integration and organizational integration to bring a form of coherence and unity to the support and delivery of information services. Immediate success in integration did not happen. After six years, the Integrated Information Center is still evolving. Unexpected progress has been made with the end‐users. The technological issues have progressed very well. However, the organizational issues have been the most difficult to manage.
Describes how recent technological developments have changed the way that information is stored, managed and accessed. The impact of the Internet has created a need for public…
Abstract
Describes how recent technological developments have changed the way that information is stored, managed and accessed. The impact of the Internet has created a need for public libraries to realign their position in the information marketplace. Addresses the challenges facing the library director in creating and selling the multidimensional library of the future, setting out ideas on the skills that will be required in terms of marketing, fund‐raising, and gaining staff commitment to the changes. Critical to this is the mix of physical and virtual, the idea of the library and the reality of the library. In future, public libraries will need integrated services, use of technology, and the right leadership.
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Qualitative evaluation concerns the examination and analysis of individual experiences. This type of research tends to answer questions of why, how, what is the process, what is…
Abstract
Qualitative evaluation concerns the examination and analysis of individual experiences. This type of research tends to answer questions of why, how, what is the process, what is the relationship, and so on in an effort to understand the essential nature of a service or process. While statistics tell us how many questions we have answered, qualitative evaluation tells us how well we have met the patrons' needs.
James Benson and Daniel O. O'Connor
Many librarians have hypothesized that psychological and sociological variables can be used to explain library use. This article examines the possibility of utilizing biological…
Abstract
Many librarians have hypothesized that psychological and sociological variables can be used to explain library use. This article examines the possibility of utilizing biological variables to explain library use.
Few librarians think of U.S. documents as a source for professional reading, growth, and information, yet several agencies of the government are involved with library programs…
Abstract
Few librarians think of U.S. documents as a source for professional reading, growth, and information, yet several agencies of the government are involved with library programs, services, and research. This bibliography is a compilation of some of the most recent documents about libraries published by these agencies. It is an eclectic group, ranging from scholarly research studies to descriptions of model programs. Most of these studies are known only to a small segment of the library profession and have not received wide distribution in the field. The quality of the documents is quite good, particularly the research reports being done out of the Department of Education's Office of Educational Research and Improvement (OERI) Library Programs Office. Much of the information contained in the surveys and research reports is not available in any other form.
The Productivity Oversight Committee of Norfolk, Va., recognizes a good idea when it sees one. An award was given to the Norfolk Public Library, where the children's department…
Abstract
The Productivity Oversight Committee of Norfolk, Va., recognizes a good idea when it sees one. An award was given to the Norfolk Public Library, where the children's department had proposed saving $18,000 by buying a rotating collection of story hour books, sending the kits to the library's 11 neighborhood branches, instead of purchasing multiple copies. In recognition, the library was given a ten percent bonus of $1,800 to help implement the idea.
Adamovich, a former state librarian and Director of Cultural Affairs in New Hampshire and now a U.S. National Commission on Libraries and Information Science Commissioner, gives…
Abstract
Adamovich, a former state librarian and Director of Cultural Affairs in New Hampshire and now a U.S. National Commission on Libraries and Information Science Commissioner, gives her widely experienced view of youth services and the bottom line.
John Shepherd, Larissa Petrillo and Allan Wilson
The purpose of this paper is to summarize a library use study of the central and community branches of a Canadian public library. An exit survey documented the in-branch…
Abstract
Purpose
The purpose of this paper is to summarize a library use study of the central and community branches of a Canadian public library. An exit survey documented the in-branch activities of users as a part of a library strategic planning process. Survey results were used in combination with branch statistics, postal code circulation statistics, neighbourhood demographics and other data sources to document the in-library use of the two facilities.
Design/methodology/approach
Questionnaires were administered to library users 15 years of age or older at the exits of the central and community branches. The survey collected data on their activities and services used during their current visit. Additional sources such as branch-level statistics, furniture tally sheets, photographs, Canada Census data and circulation analysis by patron postal code and lending branch were used during the analysis stage.
Findings
Both branches are heavily used but in different ways. Branch circulation and gate count per square foot of floor space were high relative to other Canadian libraries. Patron visits to the community branch were short in duration, in line with previous public library studies. User visit duration and in-library activities within the main branch somewhat resembled those of the central branch of a larger library system but likely for different reasons.
Research limitations/implications
The study was exploratory. Data were collected during two coinciding days of library operation, a Thursday and a Saturday, and may not be representative of the underlying population. The study was limited in scope as it was a community service project for undergraduate university students.
Practical implications
Branch library use surveys, in combination with library statistics and demographics, can provide useful insights concerning in-library patron behaviour when the use of ethnographic techniques is not feasible.
Originality/value
The study explored differences and similarities in user behaviour in two types of library facilities, a central and a community branch. Few published studies make such a direct comparison. The study explored the perceived benefits received by patrons from public library use and incorporated branch statistics, circulation analysis and Census data.
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The purpose of this paper is to focus on selected presentations from the 29th Computers in Libraries (CIL) conference that took place at Washington Hilton hotel, Washington, DC…
Abstract
Purpose
The purpose of this paper is to focus on selected presentations from the 29th Computers in Libraries (CIL) conference that took place at Washington Hilton hotel, Washington, DC. In addition to its content, the CIL (2014) conference provided opportunities to discuss best practices and emerging issues with IT professionals, vendors and “techno” librarians, especially from North America. There was a conference within a conference – the Internet@Schools track integrated into CIL 2014 as Track E on Monday, April 7, and Tuesday, April 8.
Design/methodology/approach
Reports from the viewpoint of a first-time attendee of CIL (2014) present a summary of the selected presentations with more detail on networking events and the exhibition. The CIL (2014) conference attracted librarians from 13 countries other than the USA. It is difficult to document the entire conference happenings in a single report because of several tracks (A-E) and number of speakers; therefore, a selective approach is used.
Findings
The CIL (2014) in Washington, DC, is considered a major North American library technology conference for librarians and information managers. As a first-time attendee, the author found that CIL (2014) is informative; it covered technology applications in libraries and strategies to enhance communication – useful to librarians and information professionals both in the USA and internationally. The conference was full of innovative ideas and revealed the diversity of current developments in library service delivery, especially in North America.
Originality/value
Today, more and more library users are using various innovative technologies including mobile apps, data visualization, application programming interfaces, open-source and multimedia. Phones (smart phones) and tablets are emerging as popular choices to access content. This report is a summary of selected educational sessions/presentations in CIL (2014) on diverse technology-related topics, especially mobile technology in libraries that will be of particular interest to readers and useful for professionals who did not attend CIL (2014) in Washington, DC.
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