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The Wales Institute of Social and Economic Research, Data and Methods (WISERD) is a major new collaborative socio‐economic research programme involving five higher education institutions in Wales. This paper introduces the work of the WISERD data integration team and describes their plans for the development of an online geo‐portal. Their aim is to support WISERD researchers by providing a framework for integrating, managing and disseminating quantitative and qualitative socio‐economic data in Wales. This paper outlines the goals of this major project, discusses the concept of the WISERD geo‐portal and reports on initial investigations into geo‐portal development using free and open‐source (FOSS) software. The paper concludes with a brief summary of the future work of the WISERD data integration team.

The Joint Information Systems Committee (JISC) information environment aims to offer seamless and integrated access to a wide range of digital collections and resources through a common interface. Portals are a primary means through which such resources will be delivered to users, facilitating the discovery of information. Portals can deliver their functionality by embedding distinct portal services in Web environments familiar to the user, such as an institutional portal or virtual learning environment. Initial work on such embedding has started, though this promises to be a major area for future development.

The purpose of this paper is to examine consumer perceptions of value of financial institutions using social media to interact with consumers; if overall perceived value predicts a consumer’s intention to adopt, and if intention predicts self-reported adoption of social media to interact with a financial institution; and if perceptions of value in using social media to interact with a financial institution changes over time.

Self-administered surveys were run at two time points; 2010 and 2014. Data were analyzed using multiple and mediated regressions, and t-tests. Comparisons are made between the two time points.

Perceived usefulness, economic value, and social value predicted overall perceived value, which in turn predicted a consumer’s intention to adopt social media to interact with a financial institution. At Time 2, adoption intention predicted self-reported usage behavior. Finally, there were significant differences between perceptions across Time 1 and 2.

The implications of the research highlight the importance of overall perceived value in the role of adoption intention, and that at Time 2, adoption intention predicted self-reported adoption to read and share content. A reduction in perceptions of value and intentions from Time 1 to Time 2 could be explained by perceptions of technology insecurity. In future studies, the authors recommend examining inhibitors to adoption including hedonic value.

The findings suggest that consumers will use social media if the sector creates and clearly articulates consumer value from using social media. The sector also needs to address technology security perceptions to increase usage of social media.

This paper is one of the first to investigate the consumer’s perspective in social media adoption by financial institutions, by exploring the role of value in consumer adoption and usage of social media.