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Article
Publication date: 1 June 2005

Hyun‐Gyung Im, JoAnne Yates and Wanda Orlikowski

To explain how genres structure temporal coordination in virtual teams over time.

2585

Abstract

Purpose

To explain how genres structure temporal coordination in virtual teams over time.

Design/methodology/approach

The first year e‐mail archive of a small distributed software development start‐up was coded and analyzed and these primary data were complemented with interviews of the key participants and examination of notes from the weekly phone meetings.

Findings

In this paper, it is found that members of a small start‐up organization temporally coordinated their dispersed activities through everyday communicative practices, thus accomplishing both the distributed development of a software system and the creation of a robust virtual team. In particular, the LC members used three specific genres – status reports, bug/error notifications, and update notifications – and one genre system – phone meeting management – to coordinate their distributed software development over time.

Research limitations/implications

The study confirms the various suggestions from prior virtual team research that structuring communication and work process is an important mechanism for the temporal coordination of dispersed activities. In particular, an attempt has been made to show that the notions of genre and genre system are particularly useful to make sense of and analyze how such structuring actually occurs over time.

Originality/value

In this paper, the research focus is shifted from how a given set of temporal coordination mechanisms affect team performance to how coordination mechanisms emerge, are stabilized, and adapted over time. It is also shown how the notion of genre may be used to shed light on the practices through which temporal coordination is accomplished in geographically distributed teams.

Details

Information Technology & People, vol. 18 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

Book part
Publication date: 6 February 2015

Jack Andersen

This chapter offers a re-description of knowledge organization in light of genre and activity theory. Knowledge organization needs a new description in order to account for those…

Abstract

Purpose

This chapter offers a re-description of knowledge organization in light of genre and activity theory. Knowledge organization needs a new description in order to account for those activities and practices constituting and causing concrete knowledge organization activity. Genre and activity theory is put forward as a framework for situating such a re-description.

Findings

By means of genre and activity theory, the chapters argues that understanding the genre and activity systems, in which every form of knowledge organization is embedded, makes us capable of seeing how knowledge organization, as a genre, both can be a tool and an object in genred human activities.

Originality/value

In contrast to much research into knowledge organization, this chapter does not emphasize techniques, standards, or rules to be the sole object of study. Instead, an emphasis is put on the genre and activity systems informing and shaping concrete forms of knowledge organization activity. With this, we are able to understand how knowledge organization activity also contributes to construct genre and activity systems and not only aid them.

Details

Genre Theory in Information Studies
Type: Book
ISBN: 978-1-78441-255-5

Keywords

Book part
Publication date: 6 February 2015

Melanie Feinberg

This essay demonstrates how information systems — collections of documents, data, or other information-bearing objects — function internally as sites for creative manipulation of…

Abstract

Purpose

This essay demonstrates how information systems — collections of documents, data, or other information-bearing objects — function internally as sites for creative manipulation of genre resources. In the information systems context, these textual activities are not clearly traced to the purposeful actions of specific writers.

Findings

Genre development for information systems can result from actions that may appear individually to be rote, repetitive, passive, and uninteresting. But as these actions are aggregated at increasing scales, genre components interact and shift, even if change is limited to one element of the larger assemblage. Although these changes may not be initiated by writers in accordance with targeted work activities and associated rhetorical goals, the composite texts thus produced are nonetheless powerful documents that come to partially constitute the broader activities they appear to merely support.

Originality/value

In demonstrating “writerless” phenomena of genre change in distributed, regulated systems, this essay complements and extends the strong body of existing work in genre studies that emphasizes the writer’s perspective and agency in its accounts of genre development. By showing how continually evolving compound documents such as digital libraries constitute such sites of unacknowledged genre change, this essay demonstrates how the social actions that these composite documents facilitate for their users also change.

Details

Genre Theory in Information Studies
Type: Book
ISBN: 978-1-78441-255-5

Keywords

Book part
Publication date: 6 February 2015

Laura Skouvig

This chapter presents a case study of the communication of information in Copenhagen during the siege in 1807. The purpose of this chapter is to investigate how information was…

Abstract

Purpose

This chapter presents a case study of the communication of information in Copenhagen during the siege in 1807. The purpose of this chapter is to investigate how information was formed by different genres and how these genres relate to different genre systems. Finally, a purpose of this chapter is to shed light over how information from different genre systems merged into an information network mainly found on the streets and squares of Copenhagen.

Findings

This chapter has not aimed at generalized findings. If any findings should be recounted it would be that the chapter has mapped how, for example, a specific genre as the proclamation was shaped by different genre systems and directed its readers to a desired field of actions. Those actions depended on the specific purposes of the proclamations.

Originality/value

A traditional focus on the siege has been political and military issues. Lately, research has focused on a cultural approach within the frames of urban history. This chapter contributes to this cultural approach by investigating the informational aspects from a genre perspective.

Details

Genre Theory in Information Studies
Type: Book
ISBN: 978-1-78441-255-5

Keywords

Article
Publication date: 22 August 2011

Rose Marie Santini

This paper aims to discuss how collaborative classification works in online music information retrieval systems and its impacts on the construction, fixation and orientation of…

2167

Abstract

Purpose

This paper aims to discuss how collaborative classification works in online music information retrieval systems and its impacts on the construction, fixation and orientation of the social uses of popular music on the internet.

Design/methodology/approach

Using a comparative method, the paper examines the logic behind music classification in Recommender Systems by studying the case of Last.fm, one of the most popular web sites of this type on the web. Data collected about users' ritual classifications are compared with the classification used by the music industry, represented by the AllMusic web site.

Findings

The paper identifies the differences between the criteria used for the collaborative classification of popular music, which is defined by users, and the traditional standards of commercial classification, used by the cultural industries, and discusses why commercial and non‐commercial classification methods vary.

Practical implications

Collaborative ritual classification reveals a shift in the demand for cultural information that may affect the way in which this demand is organized, as well as the classification criteria for works on the digital music market.

Social implications

Collective creation of a music classification in recommender systems represents a new model of cultural mediation that might change the way of building new uses, tastes and patterns of musical consumption in online environments.

Originality/value

The paper highlights the way in which the classification process might influence the behavior of the users of music information retrieval systems, and vice versa.

Details

OCLC Systems & Services: International digital library perspectives, vol. 27 no. 3
Type: Research Article
ISSN: 1065-075X

Keywords

Book part
Publication date: 6 February 2015

Pamela J. McKenzie

In this chapter, I bring a rhetorical genre theory lens to the study of two sets of information activities: information seeking and informing in a clinical setting, and personal…

Abstract

Purpose

In this chapter, I bring a rhetorical genre theory lens to the study of two sets of information activities: information seeking and informing in a clinical setting, and personal information management in the household.

Findings

I begin by characterizing each candidate genre and show how it is constituted, created, repurposed, and used. I then show how that genre is embedded within a local genre set. This analysis maps the institutional, interactional, and intertextual connections, showing how generic forms interact with other oral and textual genres within the setting. Finally, I situate the single genre and genre set within the broader genre system to show how individual genres are both socially and intertextually connected with institutions and organizations beyond the local setting.

Originality/value

A genre analysis shows how “information” is accomplished out of the social and documentary practices of participants in particular settings and elucidates the shifting and complex nature of contexts in which information actors operate. Combining three levels of analysis shows how the actions of individuals are locally negotiated but also situated within broader structural constraints and discourse communities. A genre approach therefore offers a window on the elusive concept of “context” in information needs, seeking, and use research.

Details

Genre Theory in Information Studies
Type: Book
ISBN: 978-1-78441-255-5

Keywords

Book part
Publication date: 6 February 2015

Fiorella Foscarini

This chapter explores the relationship of rhetorical genre studies with archival studies, and identifies commonalities and differences between the two fields. By complementing and…

Abstract

Purpose

This chapter explores the relationship of rhetorical genre studies with archival studies, and identifies commonalities and differences between the two fields. By complementing and expanding the diplomatics approach to the analysis of the documentary reality of organizations, rhetorical genre studies provides the records disciplines with sophisticated conceptual tools that may be used to enhance understanding of how records are made, used, and transmitted in workplace contexts.

Findings

All genres are sites of continuous social, cultural, and ideological negotiations, and organizational records make no exception. By recognizing that records are culturally constructed artefacts that shape and are shaped through social interactions, and recordkeeping is an inherently ideological discursive practice, notions such as evidence and accountability take on new, more dynamic meanings. Record keepers as well as the creators and users of the records become agents who continuously engage in the production, reproduction, and transformation of the documentary reality of their organizations.

Originality/value

Drawing on rhetorical genre studies, this chapter offers an inclusive, situated, and dynamic view of organizational records that is in line with postmodern accounts of recordkeeping. The new reading of basic archival concepts and methods proposed in this chapter especially contributes to enrich the theoretical framework of records management, which has traditionally been represented as a technical discipline supporting unspecific ideas of organizational effectiveness.

Details

Genre Theory in Information Studies
Type: Book
ISBN: 978-1-78441-255-5

Keywords

Book part
Publication date: 6 February 2015

Jack Andersen

To provide a small overview of genre theory and its associated concepts and to show how genre theory has had its antecedents in certain parts of the social sciences and not in the…

Abstract

Purpose

To provide a small overview of genre theory and its associated concepts and to show how genre theory has had its antecedents in certain parts of the social sciences and not in the humanities.

Findings

The chapter argues that the explanatory force of genre theory may be explained with its emphasis on everyday genres, de facto genres.

Originality/value

By providing an overview of genre theory, the chapter demonstrates the wealth and richness of forms of explanations in genre theory.

Details

Genre Theory in Information Studies
Type: Book
ISBN: 978-1-78441-255-5

Keywords

Article
Publication date: 17 July 2017

Tim Gorichanaz

The purpose of this paper is to explore the “race report” as a document genre in the serious-leisure pursuit of ultrarunning. Despite the sport’s largely non-documental nature…

Abstract

Purpose

The purpose of this paper is to explore the “race report” as a document genre in the serious-leisure pursuit of ultrarunning. Despite the sport’s largely non-documental nature, race reports stand as an anomaly in their importance. This exploration serves as a springboard to investigate the informativeness of story in human life generally.

Design/methodology/approach

A qualitative survey of the information behavior of ultrarunners was conducted. The 46 participants were runners in a 100-mile footrace in 2016. Responses were first analyzed through phenomenological theme analysis and then were subjected to a deductive audit using a framework of information activities validated for use in serious-leisure pursuits.

Findings

Race reports are bound up in information activities across the information-communication chain. Race reports help athletes choose races, prepare for races, pre-experience races, communicate their race experiences, gather new ideas, extend their training and, finally, find entertainment.

Research limitations/implications

This discussion of genre is synchronic, largely limited to one moment in time, and its findings were limited in depth by the survey method. Further research should investigate race reports historically (diachronically) and infrastructurally.

Originality/value

This work points to symbiosis between genre theory and information behavior theory. It also legitimizes narrative reasoning as a way of knowing, which has been largely unrecognized in information behavior. Some implications of this for information science and technology are discussed.

Details

Aslib Journal of Information Management, vol. 69 no. 4
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 1 June 2005

Inger Askehave and Anne Ellerup Nielsen

The purpose of this paper is to account for the genre characteristics of non‐linear, multi‐modal, web‐mediated documents. It involves a two‐dimensional view on genres that allows…

6886

Abstract

Purpose

The purpose of this paper is to account for the genre characteristics of non‐linear, multi‐modal, web‐mediated documents. It involves a two‐dimensional view on genres that allows one to account for the fact that digital genres act not only as text but also as medium.

Design/methodology/approach

The theoretical framework of the article is the Swalesian genre theory used in academic settings all over the world to investigate the relationship between discourse and social practice and to teach genre conventions to students of language and communication. Up till now most genre research has focused on the characteristics of “printed” texts, whereas less has been done to apply the genre theory to digital genres.

Findings

The article discusses the characteristics of digital genres, notably the media constraints that have a significant effect on the production and reception of digital genres and suggests an extension of the Swalesian genre model that takes the digital characteristics into account.

Research limitations/implications

The suggestion for a revised genre model is not based on an extensive empirical study of various types of web sites. The observation is restricted to a limited number of commercial web sites.

Originality/value

The article proposes new insights into the concept of genre adapting traditional models of genre theory to web‐mediated texts. A revised two‐dimensional genre model incorporating media elements into the concept of genre thus takes account of the particular characteristics of the navigation and reading elements of web‐mediated genres.

Details

Information Technology & People, vol. 18 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

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