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As libraries are developing a larger Web presence, issues regarding the utility, accessibility, and impact of the usage of their networked resources and services are gaining critical importance. The need to assess systematically the networked electronic services and resources is great as increasing amounts of financial resources are dedicated to the Web presence of libraries. This paper aims to address this issue.

This project proposes to measure the impact of networked electronic services, building on MINES for Libraries^®, in a scalable way across libraries and consortia to enhance digital library service quality and impact on learning by enabling the future allocation of resources to areas of user‐identified need. Short, standardized web surveys are placed at the point‐of‐use of networked electronic resources and services through a network assessment infrastructure that uses contemporary mechanisms of authentication and access, such as EZproxy, openURL, Shibboleth, federated searching and others as modules to interface with ARL's StatsQUAL^®. A valid and reliable sampling method is proposed.

Point‐of‐use web surveys hold considerable promise as key tools in the assessment toolkit libraries may deploy to improve the research, teaching, and learning outcomes of their users.

This project enhances and deepens the information gained from vendor‐supplied data.

The developments described will make it easier for libraries to assess the usage of networked electronic resources and services.

This seventh annual survey of American history reference sources is the largest yet; 23 books have been selected for review, while past surveys averaged about 15 titles. The reviews include 14 titles published in 1983, eight published early in 1984, and one 1982 title. The 1982 imprint, Proceedings and Debates of the British Parliaments Respecting North America, was overlooked before. Since it is still in progress it is included in this survey.

Much progress has been made in public opinion regarding drug prohibition. The policy has been an utter failure, very expensive, and increasingly disliked by people around the world. As a result, several states have passed drug reform legislation that reduces penalties for the production, distribution, and consumption of previously prohibited substances such as narcotics and marijuana. Other states have placed more resources in drug treatment programs (demand reduction) instead of drug interdiction efforts (supply reduction). In North America, several states in the US and Canada have passed medical marijuana legislation to take advantage of the well-known medical benefits of marijuana (Piper, Matthew, Katherine, & Rebecca, 2003).

Organizational crises can wreak havoc in an institution. When such crises ensue, leaders are tasked with decisions that often need to be made quickly and effectively. When not responded to adequately, consequences can include leader regrets of improper response, high costs to the organization, loss of leadership position, or even arrests or jail time for a leader. This chapter describes all these repercussions as it summarizes the Jerry Sandusky case and highlights the crisis that took place on the campus at Penn State University. In illustrating the University leaders’ response to the crisis, leadership lessons learned from the case were gleaned. They include increased transparency, greater reflectivity, ethical decision-making, and periodic assessment of organizational culture.

The purpose of this study is to better understand the origins of modern corporate social responsibility. The paper seeks to examine some factors that enabled the new industrial corporation to expand its role in society.

Using institutional theory, this paper describes how some of the institutional characteristics of the modern corporation itself provided some opportunities or challenges in terms of gaining social legitimacy.

The institutional features of the corporation, its technology and management created new demands on the corporation by society. These in turn led to the development of such concepts of corporate social responsibility as: public relations, service, trusteeship, and public welfare.

Future research on social legitimacy should focus on demands placed by the institutional characteristics of new organizations. Other research might include comparative studies of corporate legitimacy in Europe or Asia or an examination of the evolving role of managers from the role of welfare capitalist to trusteeship.

Institutions that adapt to changing demands have the best chance to survive. Firms that adopt new social activities are likely to have to sustain them in the long run.

This study is the first to argue that the features of the modern corporation itself stimulated some of the social activities it undertook. Contributions of scientific management scholars to the shaping of the emerging corporate role are also noted.

The purpose of this article is to present an inside look at the history of a little‐known but interesting initiative in the marketing field, one that involved the infusion of marketing thought into public policy decision‐making in the USA. It aims to trace the interesting tale of how marketing academics came to be included in the activities of the US Federal Trade Commission (FTC) through the FTC's “Marketing Academic Consultancy Program” (MACP) during the 1970s. This story also aims to include descriptions of the contributions made by those marketing academics and how those scholars were later phased out of the FTC.

An autobiographical approach is used since each of the authors was personally involved in the MACP. As participants in the program and as scholars whose careers were thereafter tremendously affected by that participation, these personal accounts provide considerable insight into the impact on both FTC operations and on marketing academic thought itself.

Over the decade of the 1970s some 30 marketing academics participated in this program, with considerable impact on both FTC operations and on marketing academic thought itself. Reflecting positive impact within public policy, for example, was a massive increase in the FTC budget for marketing and consumer research activities – from essentially zero at the start of the program to some $ 1 million in 1978. Benefits also flowed back into academia, as this program formed a prime basis for the development of today's “Marketing and Society” research area.

Although there are histories of the FTC, this is an original, first‐hand account of a little‐known era during which marketing academics and public policy decision‐makers were given a unique opportunity to work together and learn from each other. It offers personal insights into the workings of this innovative program and the benefits that accrued for both the FTC and for the marketing discipline.

With this issue, Collection Building reinstitutes the popular column on free and inexpensive materials developed by Kathleen Weibel in the three issues of our first volume. Most of the material included will be items suitable for the vertical files, although occasionally items will be mentioned that may be substantial enough to warrant standard cataloging and shelving as books or periodicals. Format will be unrestricted and efforts will be made to find and include nonprint materials even where some of these, such as slide sets or films, may be available for loan only. As costs of library materials continue to rise, the struggle to provide up‐to‐date information on the great variety of subjects of importance to our patrons becomes ever more difficult. Following the column's earlier pattern, we will attempt to identify and describe in each issue material on a broad topic that is free, or available for postage and handling costs, or is inexpensive. Our definition of inexpensive, alas, has risen from Weibel's $1.60 to $2.50.