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Article
Publication date: 1 June 1998

Galen Conant and Brian H. Kleiner

It has been said that managing change is a synonym for managing people through change. No other industry has experienced more change in the past ten years than the…

Abstract

It has been said that managing change is a synonym for managing people through change. No other industry has experienced more change in the past ten years than the health‐care industry. In order to regulate all of this change, managers in health‐care organizations must identify new ways to deal with the changes. The issues are as old as time: job satisfaction, cultural conflict, and compensation. This paper addresses each of these key issues with the following examples. A new nursing paradigm that was implemented at a hospital has significantly increased job satisfaction. This paper also takes a look at ways to manage cultural conflict in a diversified workforce. Finally, the results of a team approach to compensation are studied.

Details

Health Manpower Management, vol. 24 no. 3
Type: Research Article
ISSN: 0955-2065

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