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11 – 20 of over 1000Vimal Kumar, Pratima Verma, Ankesh Mittal, Juan Alfredo Tuesta Panduro, Sumanjeet Singh, Minakshi Paliwal and Nagendra Kumar Sharma
This study aims to identify how ICT appeared as an emergent business strategy and to investigate the impact of ICT adoption factors on the perceived benefits of micro, small and…
Abstract
Purpose
This study aims to identify how ICT appeared as an emergent business strategy and to investigate the impact of ICT adoption factors on the perceived benefits of micro, small and medium enterprises (MSMEs).
Design/methodology/approach
A total of 393 responses from Indian small and mid-size enterprises (SMEs) were collected for the final analysis. The study presents the partial least-squares structural equation modeling with the Chi-square test and descriptive analysis as a methodology based on numerous independent variables and one dependent variable.
Findings
The findings indicate that ICT adoption during and following the COVID-19 pandemic is constant in nature of the enterprise. Moreover, the results indicate that different adoption of ICT factors influence on perceived benefits of organizational performance of Indian MSMEs that lent good support except for the regulatory framework.
Research limitations/implications
The implications of the current research help Indian MSMEs to take investment decisions in various technologies that help the organization. Furthermore, managers and practitioners help the organization in deciding which technology adoption factors are more critical to the betterment of the organization.
Originality/value
The study found certain ICT adoption factors that have a significant role in organizational performance in Indian MSMEs. Moreover, during COVID-19, investigate ICTs' role as a business strategy.
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M. Jayne Fleener and Susan Barcinas
This study aims to provide insights into ecosystem builder futurists’ work and their orientations toward creating more connected communities of the future.
Abstract
Purpose
This study aims to provide insights into ecosystem builder futurists’ work and their orientations toward creating more connected communities of the future.
Design/methodology/approach
Anticipation of and relationship with the future are not straightforward. How we approach the future and our relationship with it has underlying ontological and epistemological assumptions (Poli, 2010, 2017). Forecasting (Makridakis et al., 2008), foresight (Bishop and Hines, 2012; Hines and Bishop, 2013; Popper, 2008), futures studies (Bell, 2009; Gidley, 2017) and anticipatory logics (Miller and Poli, 2010; Miller et al., 2017; Nadin, 2010; Poli, 2017) inform this research study of a select group of futurists’ relationships with the future. This research explores ecosystem builder futurists’ work and their orientations toward creating more connected communities of the future. A primary driver of this research aims to understand how futurists with emergentist understandings think about and work with their clients to better understand how to facilitate individual and community transformations through anticipatory future perspectives.
Findings
This qualitative study was designed to explore the why, where and how of the ecosystem builder futurists. The “why” question of their work focused on capacity building, disruption and community for evolving systems revealing an emergentist orientation to the future. The “where” question, focusing on where their passions and ideas for futures work came from, revealed a commitment to forge new territories and support communities through the change process. Finally, the “how” questions revealed using both/and methods of traditional and innovative approaches with a special focus on changing the hearts and minds of those who participated in their community change initiatives.
Research limitations/implications
A total of 15 ecosystem futurists participated in this study. Their perspectives were strongly affiliated and aligned with ecosystem building and communities of the future ideas. The narrow focus, however, is important to represent this particular population of the futurists.
Practical implications
There is a great need for ecosystem futurists who can work with communities for social and community transformations. This paper introduces ecosystem builder futurists as a unique population of futurists with specific drivers for and perspectives of change.
Social implications
Especially in post-normal, mid-pandemic times, there will be more opportunities and need for ecosystem builder futurists to engage groups of individuals in transformative and community building processes. This study focuses on ecosystem futurists and how they work toward fundamental, community change.
Originality/value
Futurists work across many areas and emerging fields. A search of futurist activities reveals some of these areas including Marketing, Team Building, Coaching, Strategic Planning, Partner Management, Marketing Strategy, Ecosystem Building and Sustainable Community Development, to name a few. The purpose of this study is to describe the perspectives and underlying drivers of a particular group of futurists who have been working in large and small communities, organizations, governments and with clients with an underlying focus on creating communities of the future.
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Shailesh Rastogi, Arpita Sharma and Chetan Padmakar Panse
The purpose of this paper is to explore the determinants of effective teaching–learning (ETL) from students’ perspective in B-schools and build a model for the satisfaction of…
Abstract
Purpose
The purpose of this paper is to explore the determinants of effective teaching–learning (ETL) from students’ perspective in B-schools and build a model for the satisfaction of students of B-schools from teaching–learning processes.
Design/methodology/approach
The study employs the descriptive research design, and the cross-sectional data are collected through a structured questionnaire. Out of 320, 302 accurately filled questionnaires were used for the empirical analysis. The data are collected from the masters of business management (MBA) students. An exploratory factor analysis is applied to appraise factors appropriate for ETL. A confirmatory factor analysis is used to establish reliability and validity of the identified factors. Structural equation modeling (SEM) is applied to empirically test the proposed model for ETL.
Findings
The major findings of the current study are as follows: this paper identifies extracurricular activities (ECA), conducive environment (CE) and project work and practical exposure (PWPE) as the determinants of ETL in MBA Programs. These determinants have been identified individually; however, collectively authors do not find any other study that discusses them. This paper explores a suitable and apt model of ETL through the identified determinants of ETL (ECA, CE and PWPE). This is also a contribution of the paper, which has not been observed by the authors, in the literature.
Research limitations/implications
The scope of the research can be enhanced to the all level of management students and colleges of all sorts can be taken.
Practical implications
Findings of this paper are a long-term plan with a futuristic vision. Determinants affecting ETL will help the administrators and faculty members at the MBA programs to realign their focus for the future.
Originality/value
This study determines three determinants (from the students’ points of view) for the effectiveness of the teaching–learning process in the management (MBA) programs. The determinants in this study are ECA, CE and PWPE. SEM is applied to test the model of ETL and to specify these three determinants (constructs). Decision makers for MBA programs can prudently use the model to bring about transformation in teaching–learning processes in business schools.
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IpKin Anthony Wong, Ya Xiao, Zhiwei (CJ) Lin, Danni Sun, Jingwen (Daisy) Huang and Matthew Liu
This paper aims to answer questions pertinent to whether or not services provided by smart hotels are really what customers are looking for, as well as to ascertain what are some…
Abstract
Purpose
This paper aims to answer questions pertinent to whether or not services provided by smart hotels are really what customers are looking for, as well as to ascertain what are some unintended experiences guests may encounter. In essence, to the best of the authors’ knowledge, this research is the first in the field to acknowledge the paradox of smart service.
Design/methodology/approach
This inquiry adopts a qualitative approach with data-driven from online customer reviews and semistructured interviews. Thematic analysis was undertaken to interpret review comments.
Findings
Results point to a new phenomenon, which is coined as the smartness paradox. In particular, customers on one hand enjoy an array of smart-infused experiences that jointly offer patrons a sense of a futuristic lifestyle. On the other hand, smart devices superimpose a number of hindrances that bring guests dismay and annoyance.
Research limitations/implications
This investigation brings smart service failure to the fore to highlight several key failure themes that could jeopardize the entire operation with debased customers’ satisfaction and loyalty inclination.
Originality/value
The smartness-paradox framework used in the present inquiry entails both approach and avoidance consequences customers enact depending on their smart experiences.
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Anoop Srivastava, Sant Kumar Gaur, Sanjeev Swami and Devinder Kumar Banwet
Physical security has remained an important reason for, and the consequence of, societal living. In recent times, the threat potential and the risks of loss and damage due to…
Abstract
Purpose
Physical security has remained an important reason for, and the consequence of, societal living. In recent times, the threat potential and the risks of loss and damage due to criminal activities have increased substantially. In Indian Railways, it is being increasingly felt that efficient security management is inevitable for the development and sustainability of desired state of affairs. The purpose of this paper is to address the broad goal of achieving optimal strategies for minimizing security threats to Indian Railway Security System (IRSS).
Design/methodology/approach
The authors use two forecasting techniques, namely, Delphi technique and Harva method, whose joint approach allows the authors to use both quantifiable (Delphi technique) and linguistic (Harva method) data. The choice of the two approaches provides a multi-method approach to the research problem.
Findings
Predicted trend toward the expected scenario in 2020 has more or less matched with the actual developments for improvement in security scenario of Indian Railways. The positive indications are that there is an improving trend, which is expected to lead to a much better state of affairs with certain inputs.
Research limitations/implications
The joint approach of Delphi technique and Harva method is a multi-method example of original research work in the railway security, which can also be implemented in other security settings, such as aviation or marine security. A replication of the exercise closer to the target date will throw light on the exact state of affairs in the area of railway security in India.
Practical implications
An outcome in consonance with the present exercise has been the implementation of the policy developed on the basis of the forecasts. Policy efforts initiated in the recent past have been consistent with the features discussed in the study. From the above indicators, it can be inferred that some of the policy initiatives taken are in line with the trend status as predicted by the Delphi exercise.
Social implications
Security has been considered as an important reason, as well as a consequence, of living in a society. It has been perceived as the condition of being protected against danger or loss, and also refers to the freedom from exposure to danger (protection), implying a feeling of assurance against danger. Research work in this area, thus, has strong social welfare implications. This is particularly so as the area of security gained importance, not only in India, but also across the world.
Originality/value
The present study is the first of its kind in the area of railway security using systems approach. The approach used is quite generic and can also be implemented in other security settings, such as aviation or marine security.
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Jitesh Thakkar, S.G. Deshmukh and Anil Shastree
To explore the potential for adoption of TQM in self‐financed technical institutions in the light of new demands and challenges posed by customers/students and society.
Abstract
Purpose
To explore the potential for adoption of TQM in self‐financed technical institutions in the light of new demands and challenges posed by customers/students and society.
Design/methodology/approach
The paper presents use of quality function deployment (QFD) which prioritizes technical requirements and correlates them with various customers'/students' requirements for the present Indian context. As an extension to the basic model of QFD – house of quality (HOQ), the scope for futuristic improvements is explored through a four‐phased QFD process. Challenges involved in the implementation of TQM are investigated using an approach of force field analysis.
Findings
Identifies technical and students' requirements for the modern educational set‐up. Provides information about the severity of various technical requirements of competitive education. Recognizes the need for continuous improvement, cultural change and effective use of financial resources to improve the value addition at each level. Develops an understanding of the issues to be addressed at each phase of TQM implementation.
Practical implications
It is expected that insights gained will help sensitize the emerging self‐financed institutions towards the demands of new age students. Conclusions derived will also provide some opportunities for reflection by students, faculty members and leaders/top management of institutions for continuous development at an individual as well as institutional level.
Originality/value
A novelty of work lies in the use of a mix of qualitative and quantitative approaches, which not only evaluates the present system but develops an understanding of future challenges to continuous improvement.
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Eda Atasoy, Harun Bozna, Abdulvahap Sönmez, Ayşe Aydın Akkurt, Gamze Tuna Büyükköse and Mehmet Fırat
This study aims to investigate the futuristic visions of PhD students at Distance Education department of Anadolu University on the use of learning analytics (LA) and mobile…
Abstract
Purpose
This study aims to investigate the futuristic visions of PhD students at Distance Education department of Anadolu University on the use of learning analytics (LA) and mobile technologies together.
Design/methodology/approach
This qualitative research study, designed in the single cross-section model, aimed to reveal futuristic visions of PhD students on the use of LA in mobile learning. In this respect, SCAMPER method, which is also known as a focused brainstorming technique, was used to collect data.
Findings
The findings of the study revealed that the use of LA in mobile can solve everyday problems ranging from health to education, enable personalized learning for each learner, offer a new type of evaluation and assessment and allow continuous feedback and feedforwards; yet this situation can also arise some ethical concerns since the big data collected can threaten the learners by interfering with their privacy, reaching their subconscious and manipulating them as well as the whole society by wars, mind games, political games, dictation and loss of humanity.
Research limitations/implications
The research is limited with the views of six participants. Also, the sample of the study is homogeneous in terms of their backgrounds – their age range, their departments as PhD students and their fields of expertise.
Practical implications
The positive perceptions of PhD students provide a ground for the active use of LA in mobile. Further, big data collected through LA can help educators and system makers to identify patterns which will enable tailored education for all. Also, use of LA in mobile learning may stimulate the development of a new education system including a new type of evaluation and assessment and continuous feedback and feedforwards.
Originality/value
The widespread use of mobile technologies opens new possibilities for LA in the future. The originality of this research comes from its focus on this critical point.
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Sucheta Agarwal, Veland Ramadani, Shqipe Gerguri-Rashiti, Vivek Agrawal and Jitendra Kumar Dixit
In India, many promotional policies and educational institutions have focused on entrepreneurship education (EE) for the development of future entrepreneurs. Through the survey…
Abstract
Purpose
In India, many promotional policies and educational institutions have focused on entrepreneurship education (EE) for the development of future entrepreneurs. Through the survey from a region of Uttar Pradesh (UP), India, this paper aims to study the young community’s entrepreneurial attitude (EA) towards entrepreneurship.
Design/methodology/approach
The data was collected from a young community of various universities and colleges in different regions of UP, India to find out that “Does the EE help in developing a positive EA among young community towards entrepreneurship”. Firstly, 23 interviews have been conducted to explore about EE and EA. Further data was collected from 341 respondents through a structured questionnaire and undertaken done with the descriptive analysis: exploratory factor analysis and multiple regression method to explore the result of this study.
Findings
After the analysis, it was found that EE played an important role in developing EA of the young community towards entrepreneurship. All the coefficients in the regression model are positive, which means that all the factors of EE (awareness, enterprise knowledge and practical skills) have a positive impact on EA (affective, cognitive and behavioural).
Practical implications
This study provides a futuristic direction to various academic institutes and government organizations on how they prepare future entrepreneurs by inculcating EA among them. Creative minds generate innovative products and services, create jobs, alleviate poverty and maintain the GDP of a nation.
Originality/value
To the best of the authors’ knowledge, this is the first study to identify the relationship between EE and EA with the help of qualitative and quantitative analyses.
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Andrew Ebekozien and Clinton Ohis Aigbavboa
The dynamic nature of the built environment and trending smart construction project complexities demand proactive needs tailored towards architecture, engineering and construction…
Abstract
Purpose
The dynamic nature of the built environment and trending smart construction project complexities demand proactive needs tailored towards architecture, engineering and construction (AEC) education. It is a task for the built environment professionals (BEP) to prepare for the future, including the quantity surveying (QS) profession. Studies are scarce in preparing QS education from Nigeria’s stakeholders’ perspective regarding digital technology. Therefore, this paper aims to investigate how to improve QS education by continually updating curriculum digitalisation to meet the construction industry requirements.
Design/methodology/approach
Data were sourced from elite virtual interviews across Nigeria. A total of 40 key stakeholders knowledgeable in QS education, advocating a future template for the advancement of QS education in higher institutions, were engaged, and saturation was achieved.
Findings
Findings show that improving QS education through continually updating curriculum digitalisation to meet industry requirements cannot be over-emphasised in the 21st-century-built environment industry. The outcomes of the results led to the conclusion that the current QS education curriculum was not meeting the expectations of other BEP stakeholders. Thus, for competitiveness in the future, the QS education curriculum needs to infuse more related-digital technology modules/courses to assist in the sustainability and relevance of the profession within the BEP.
Research limitations/implications
This paper focussed on improving Nigeria’s QS education using digital technologies via a qualitative approach. Future study is needed via a quantitative approach for broader coverage and validation.
Practical implications
The research revealed the need for designing QS programmes to provide for industry demands with emphasis on digital technologies modules/courses. Nigeria’s QS education stakeholders have been stirred up to embrace the curriculum review and make the profession digitalised and relevant within the BEP. The built environment sector is trending towards digitalisation, and the QS programmes cannot afford to be behind.
Originality/value
This research identified the current gap regarding digitalisation of the curriculum. This study will stir QS educational providers and regulators to improve future programmes via digital technologies. It would encourage the use of digital technologies with the right enabling environment. The outcome would mitigate the gap and improve Nigeria’s QS education in the future.
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Swati Bankar and Kasturi Shukla
Artificial Intelligence (AI) is one of the newest technology that is quickly advancing and can be utilised to improve human resource competence in the age of rapid digital…
Abstract
Artificial Intelligence (AI) is one of the newest technology that is quickly advancing and can be utilised to improve human resource competence in the age of rapid digital transformation. The present competitive scenario demands accurate data that need to be collected and analysed for organisational growth.
Purpose: The research examines the applications and usage of AI in performance management and further analyses the future of PM from the perspectives of AI.
Methodology: The study is conceptual and relies on secondary data from research papers, publications, HR blogs, survey reports and other sources. Employee performance and attitudes were monitored using digital technologies, big data analytics and AI. The quality of employee performance continues to increase with the integration of AI, enabling predictive analytics to increase employee performance.
Research Implication: In employee performance appraisal, a digital performance management system leads to openness and honesty with time, effort and sincerity. It is based on the performance management system’s practical usefulness.
Theoretical Implication: The study’s findings provide HR managers, academics, IT professionals and practitioners with an understanding of how AI may be used for performance management and its consequences on their operations. In addition, the connection between the HR devolution theory on performance management and AI is discussed.
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