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1 – 10 of over 17000Lakhvinder Singh and Dinesh Dhankhar
The concept of information and communication technology (ICT) has extensively used among travel and hospitality organization in the contemporary world. The present study discovers…
Abstract
The concept of information and communication technology (ICT) has extensively used among travel and hospitality organization in the contemporary world. The present study discovers tourism and hospitality business reactions toward ICT-based marketing usage and investigates its relationship with functional competencies and profitability among tourism and hospitality business organizations in India. With a quantitative approach, the study found an extensive usage of ICT-based marketing in tourism and hospitality organizations was noted from descriptive tables. The application of regression analysis indicated positive and significant impact of ICT-based marketing on functional competencies and profitability of tourism and hospitality organizations in India. A positive and significant correlation was also noted among these two due to adoption of ICT-based marketing. This study provides insights to formulate comprehensive ICT-based marketing strategies to fulfill growing customer needs.
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Arnaldo Camuffo, Fabrizio Gerli, Silvia Borgo and Tatiana Somià
This study aims to explore how the amount and the nature of learning accrued during an MBA – measured in terms of competency development – impact on career advancement and…
Abstract
Purpose
This study aims to explore how the amount and the nature of learning accrued during an MBA – measured in terms of competency development – impact on career advancement and compensation.
Design/methodology/approach
Applying nonparametric statistical analysis on data from behavioral event interviews and survey questionnaires to a sample of 44 Italian MBA graduates, the study investigates: the type and extent of competency development during the MBA programme and the relationship between this competency development and post‐MBA career and compensation.
Findings
The findings support the hypothesis that the degree of competency development during the MBA programme enhances career advancement, and that some competencies, like planning, result orientation, networking, organizational awareness, system thinking and use of technology, do so particularly, which is consistent with literature on career competencies. No relationship is found, instead, between competency development during the MBA and compensation.
Originality/value
Most of the outstanding research supports the hypothesis that the MBA enhances career advancement, but the evidence about how the skills and competencies associated with an MBA study impact on career outcomes is polarized and remains somewhat sketchy. Several scholars have examined the career outcomes for MBA graduates, but no specific study has addressed the issue of assessing whether and to what extent the competencies developed during the MBA programme impact on career outcomes. The study investigates this issue and tries to explore the relationship between competencies development and career advancement.
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Vidmantas Tūtlys, Jonathan Winterton and Odeta Liesionienė
This paper aims to investigate issues affecting the integration of retired military officers into civilian work using a competence model as an analytical framework.
Abstract
Purpose
This paper aims to investigate issues affecting the integration of retired military officers into civilian work using a competence model as an analytical framework.
Design/methodology/approach
The paper combines literature review with empirical study. The primary method of data collection was a series of in-depth, face-to-face interviews with 25 retired army officers in Lithuania.
Findings
Despite evidence that a career as an officer in the military develops valuable competencies that have obvious potential in the civilian labour market, the integration of retired army officers into the civilian labour market is fraught with difficulties. Apart from the obvious inappropriateness of specific competencies associated with armed combat for civilian occupations, even competencies acquired in military service that align closely with those required in civilian jobs do not necessarily translate because of different contexts and different value systems.
Research limitations/implications
The empirical basis is limited to army officers in Lithuania, and the authors urge caution in extrapolating to other military personnel and other countries. To the extent that the approach has generic value, there are clearly implications for demobilisation after major conflicts or return to civilian life of personnel involved in international peace-keeping.
Practical implications
This exploratory research suggests that a competence framework can identify limits and possibilities of aligning competencies acquired in military service with those required in civilian occupations, provided context and values are incorporated as part of the analysis. The approach piloted in this paper could be useful more widely for facilitating mobility between sectors and occupations arising from the adoption of disruptive technologies.
Originality/value
The paper demonstrates the value of a structured approach to comparing competencies in context and the mediating role of values in moving from military to civilian occupations.
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Kholilah, Vega Wafaretta and Dian Syariati
Entrepreneurship-based learning (EBL) is one of the student-center learningmethods that can answer learning challenges in the era of industrial revolution 4.0. EBL is expected to…
Abstract
Purpose
Entrepreneurship-based learning (EBL) is one of the student-center learningmethods that can answer learning challenges in the era of industrial revolution 4.0. EBL is expected to improve students’ competencies and make students more adaptable to the changes in the world of work in the future. The paper aims to discuss this issue.
Design/methodology/approach
This study uses quasi-experiments and divides classes into project class and control class. The project consists of making business proposals, conducting business, liquidating the partnership, and recording business transaction using the Xero platform. The Wilcoxon Signed Ranks Test, Mann–Whitney Test and independent t-test were carried out to test whether there are differences of cognitive abilities and entrepreneurial (general, social and functional) competencies between the project class and control class.
Findings
The results of the study shows there are differences of understanding of partnership accounting and the achievement of social and functional entrepreneurial competencies between the project class and control class.
Research limitations/implications
This study implies in using EBL to improve entrepreneurial skills for students beyond cognitive abilities.
Originality/value
The novelty of this research is the implementation of EBL in partnership accounting topics.
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Joe Monang, Iman Sudirman, Joko Siswanto and Y. Yassierli
The purpose of this study is to investigate a set of competencies that are important for superior performance across three top levels of management in the provincial government…
Abstract
Purpose
The purpose of this study is to investigate a set of competencies that are important for superior performance across three top levels of management in the provincial government executive offices.
Design/methodology/approach
Using the case of the West Java Province Government, Indonesia, a qualitative approach with document analysis and behavioural event interview techniques were employed. The results were confirmed using focus group discussions. The Mann–Whitney U test was also conducted to further analyse the results.
Findings
The authors found 19 competencies grouped into five competency clusters: managing personal, managing task, managing work unit, managing socio-cultural and functional aspects. The Mann–Whitney U test results showed that managing work unit and socio-cultural aspects were more important for upper-level management, while functional aspects were more necessary for lower and middle levels of management. Two competencies, that is, achievement orientation and innovation, were the main characteristics of superior performers across all management levels, differentiating them from average performers.
Practical implications
The study suggests the need for the Government of Indonesia to improve the current competency model. Its implications on educational and training institutions are discussed.
Originality/value
This study considered three different levels of management, grouped into superior and average performers and thematically analysed their past experiences when performing their jobs. It thus extends previous competency studies that mostly focus on a particular management level and individuals' perceptions.
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This study aims to identify the precise competencies that employers are seeking for big data analytics professions and whether higher education big data programs enable students…
Abstract
Purpose
This study aims to identify the precise competencies that employers are seeking for big data analytics professions and whether higher education big data programs enable students to acquire the competencies.
Design/methodology/approach
This study utilizes a multimethod approach involving three data sources: online job postings, executive interviews and big data programs at universities and colleges. Text mining analysis guided by a holistic competency theoretical framework was used to derive insights into the required competencies.
Findings
We found that employers are seeking workers with strong functional and cognitive competencies in data analytics, computing and business combined with a range of social competencies and specific personality traits. The exact combination of competencies required varies with job levels and tasks. Executives clearly indicate that workers rarely possess the competencies and they have to provide additional training.
Research limitations/implications
A limitation is our inability to capture workers' perspectives to determine the extent to which they think they have the necessary competencies.
Practical implications
The findings can be used by higher educational institutions to design programs to better meet market demand. Job seekers can use it to focus on the types of competencies they need to advance their careers. Policymakers can use it to focus policies and investments to alleviate skills shortages. Industry and universities can use it to strengthen their collaborations.
Social implications
Much closer collaborations among public institutions, educational institutions, industry, and community organizations are needed to ensure training programs evolve with the evolving need for skills driven by dynamic technological changes.
Originality/value
This is the first study on this topic to adopt a multimethod approach incorporating the perspectives of the key stakeholders in the supply and demand of skilled workers. It is the first to employ text mining analysis guided by a holistic competency framework to derive unique insights.
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Sonia Bharwani and Parvaiz Talib
It is crucial for hospitality organisations to develop sustainable leadership by regularly re-evaluating the competencies and skills required by their senior managers and leaders…
Abstract
Purpose
It is crucial for hospitality organisations to develop sustainable leadership by regularly re-evaluating the competencies and skills required by their senior managers and leaders. In the context of this strategic talent management imperative, this paper aims to identify and map competencies required for the pivotal position of a hotel general manager to develop a holistic and relevant leadership competency framework.
Design/methodology/approach
Through secondary research, this study undertakes a detailed literature review of competency and leadership studies in the context of the hospitality industry to distil the essential competencies and skills required by a general manager.
Findings
This study proposes a leadership competency model for hospitality organisations in the form of a 43-item competency framework for hotel general managers categorised into four broad dimensions – cognitive competencies (knowledge), functional competencies (skills), social competencies (attitudes and behaviours) and meta competencies (motives and traits).
Practical implications
The proposed competency model, once empirically tested for robustness, could serve as a blueprint for hospitality organisations to develop their own organisation-specific competency framework for senior leadership that could prove to be a keystone for integrated talent management practices. Further, educationists and trainers could use the findings of this study as inputs in designing curricula and pedagogical interventions to meet the industry’s future needs and expectations with regards to competencies of senior managers.
Originality/value
By aggregating competencies from earlier studies and synthesising and categorising them in accordance with a contemporary, hospitality industry-relevant typology, a comprehensive competency model specific for hotel general managers has been proposed.
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Agile manufacturing is largely dependent on the capabilities of its people to learn and evolve with change. However, while agile manufacturing uses e‐commerce enabled technology…
Abstract
Agile manufacturing is largely dependent on the capabilities of its people to learn and evolve with change. However, while agile manufacturing uses e‐commerce enabled technology in a decentralized organizational setting, it remains unclear how these individual capabilities should be linked to other organizational resources to create an agile organization. Another important modern management research perspective is the internal resource‐based perspective, resulting in a phenomenon called competence‐based competition with renewed attention for competence management. Competence management comprises the management, building, leveraging and deployment of strategic and operational competencies, the causal relationships and linkages between them, and the way competencies are embedded in organizational and individual resources. In this paper, we explore the relation between agile management and time‐based competence management, and study its adoption in small batch discrete parts manufacturing environments with the help of a coarse fact‐finding survey research.
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Yuanyuan Feng and Lorraine Richards
The purpose of this paper is to examine the concept of professional competency in current digital curation literature through the lens of competency theories in management science…
Abstract
Purpose
The purpose of this paper is to examine the concept of professional competency in current digital curation literature through the lens of competency theories in management science and organizational studies. This paper also aims to provide recommendations to articulate and expand professional competencies in future digital curation research and professional education.
Design/methodology/approach
The outcomes presented in this paper are based on a multi-disciplinary literature review and a qualitative content analysis. The literature review explores theoretical foundations of professional competency in management science and organizational studies and how the concept of professional competency is used in digital curation literature. The content analysis scrutinizes 16 digital curation publications that have discussed professional competency, with an in-depth examination of seven empirical studies in these publications.
Findings
The findings include: the concept of professional competency is inconsistently used in digital curation literature, the digital curation literature exhibits disparate coverage of different types of professional competencies, and the digital curation empirical studies often narrowly operationalize the concept of professional competency but the empirical studies using multiple or in-depth qualitative methods yield more comprehensive findings reflecting a broader scope of the concept.
Originality/value
Although past research focused on the competencies required for digital curation, there is no research scrutinizing the conceptual construct of professional competency in the digital curation literature. This paper will be of value to digital curation researchers and educators to better determine the competencies needed for digital curators as an emerging profession.
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