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Article
Publication date: 1 November 2023

Grid Rangsungnoen, Supattra Sroypetch and Rodney W. Caldicott

This paper aims to help understand how community-based social entrepreneurs experience world-class “performance excellence” models and to explore the core values that enable…

Abstract

Purpose

This paper aims to help understand how community-based social entrepreneurs experience world-class “performance excellence” models and to explore the core values that enable social enterprises to become high-performance organizations.

Design/methodology/approach

Underpinned by Mindsponge processes, the proposed conceptual framework critiques the Baldrige criteria for performance excellence (BCPE) model in a global south context. The mixed-methods study fosters an in-depth analysis. First, it validates the BCPE mechanism in community-based social enterprises (CBSEs) before identifying the significant core values and concepts of BCPE that influence CBSEs to achieve high performance.

Findings

The BCPE, adapted from global north corporate principles and applied at a community level, can significantly develop global south organization performance excellence. Five core values and concepts from the 11 fundamental beliefs in driving performance excellence were found to support performance excellence in CBSE management. These values and concepts are “customer-focused excellence,” “social responsibility,” “systems perspective,” “visionary leadership” and “focus on success.”

Research limitations/implications

First, factors influencing performance excellence are not limited to the core values elements discussed. Future research may clarify factors extracted from the “Process” category of BCPE to explore further how CBSEs can enhance their performance in a different formation path. Second, this study only considered the Thai-Phuan community in Pho Tak village, Nong Khai, Thailand, to represent as a single case study. However, different, clustered or contrasting CBSEs in other regions remain open for further exploration to enrich the knowledge of “performance excellence” in a community organization. Finally, a longitudinal study would be a welcome addition.

Practical implications

The following must be considered. First is setting a clear direction: the organization’s vision and mission, by purposeful design, should ensure that CBSE managers are leading by example and demonstrating the importance of social and environmental value creation. Second is developing institutional culture: fundamental core values focused predominantly on “customer-focused excellence” and “social responsibility” encourage collaboration by “working together to drive success”. Third is developing integrated management system: CBSEs need to ensure that the management systems can collaborate and complement each component to create performance excellence. Fourth is creating a learning organization: CBSEs need to create a culture of continuous learning through data collection, measurement, analysis and modification.

Social implications

This study clarifies that the implementation of BCPE is crucial to the establishment of performance excellence at both macro- and micro-level organizations. According to the Malcolm Baldrige National Quality Award, the fundamental drivers of BCPE are the same for all types of organizations and in all sectors, whether in the private sector, education, health care or government (Blazey and Grizzell, 2021). By applying the Baldrige excellence model at the community level, this study found that CBSE can similarly strive for excellence and improved performance. This can lead to strengthened services, increased productivity and enhanced quality of life for the community.

Originality/value

This study provides a novel viewpoint on the Baldrige paradigm. Expressly, BCPE is compatible with global south community-based organizations to enhance performance excellence. Its essential contribution demonstrates that Baldrige model concepts are more widespread within smaller and underdeveloped territories than imagined. The recent (post-study) inclusion of “Community” as an independent sector in the Malcolm Baldrige National Quality Awards validates the research findings and recommendations proposed by this study.

Details

Social Enterprise Journal, vol. 20 no. 1
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 24 May 2022

Pujith Rajaguru Senapathy Vijayaratnam, John Arthur Reizes and Tracie Jacqueline Barber

Stent malapposition is one of the most significant precursors of stent thrombosis and restenosis. Adverse haemodynamics may play a key role in establishing these diseases…

Abstract

Purpose

Stent malapposition is one of the most significant precursors of stent thrombosis and restenosis. Adverse haemodynamics may play a key role in establishing these diseases, although numerical studies have used idealised drug transport models to show that drug transport from malapposed drug-eluting stent struts can be significant. This paper aims to study whether drug transport from malapposed struts is truly significant. Another aim is to see whether a streamlined strut profile geometry – with a 61% smaller coating but a 32% greater coating-tissue contact area – can mitigate the adverse haemodynamics associated with stent malapposition while enhancing drug uptake.

Design/methodology/approach

Two- and three-dimensional computational fluid dynamics simulations were used in this study. Unlike past simulations of malapposed drug-eluting stent struts, a qualitatively validated drug-transport model which simulates the non-uniform depletion of drug within the drug coating was implemented.

Findings

It was shown that even a 10-µm gap between the strut and tissue dramatically reduces drug uptake after 24 h of simulated drug transport. Furthermore, the streamlined strut profile was shown to minimise the adverse haemodynamics of malapposed and well-apposed stent struts alike and enhance drug uptake.

Originality/value

Unlike prior numerical studies of malapposed stent struts, which did not model the depletion of drug in the drug coating, it was found that stent malapposition yields negligible drug uptake. The proposed semicircular-profiled strut was also shown to be advantageous from a haemodynamic and drug transport perspective.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 32 no. 12
Type: Research Article
ISSN: 0961-5539

Keywords

Article
Publication date: 6 December 2019

Nilgun Kızılcan and Selda Sert

Cyclohexanone-formaldehyde resin (CFR) was in situ modified with tannin (T) in the presence of sodium hydroxide. The purpose of this study is to produce eco-friendly…

Abstract

Purpose

Cyclohexanone-formaldehyde resin (CFR) was in situ modified with tannin (T) in the presence of sodium hydroxide. The purpose of this study is to produce eco-friendly tannin-modified cyclohexanone resins (TCFR) with a one-step method that has higher decomposition temperature than CFR. The solubility, molecular weight and thermal properties of the product were investigated.

Design/methodology/approach

Cyclohexanone, formalin (37 per cent aqueous solution) and tannin were mixed and 20 per cent aqueous NaOH solution was added to produce the resin. Tannin has environmentally friendly bio-based phenolic compounds that the tannin structure has been incorporated into the structure of the cyclohexanone formaldehyde resin during the in situ modification of resin, such as resole resin.

Findings

The improvement of the properties of the TCFRs produced from condensed tannin. TCFRs were soluble in common organic solvents. The product TCFR has a dark red colour.

Research limitations/implications

The reaction mixture must be stirred continuously. Subsequently, 37 per cent formalin was added drop-wise in total while refluxing. The amount of aqueous NaOH solution of it is limited, as the formed resin may become insoluble in common organic solvents. At the end of the reaction, a water-soluble resin is obtained. Then, the water of water phase was removed from TCFR reaction system, successively by evaporating with rotary evaporator.

Practical implications

This study provides the application of ketonic resins. The TCFR containing tannin groups may also promote the adhesive strength of a coating.

Social implications

These resins may be used for the preparation of adhesive. Condensed tannin, with a large amount of Catechol groups was considered for reducing the formaldehyde emission level on the adhesive system.

Originality/value

TCFR has been synthesised in the presence of a base catalyst. Environmental and ecological concerns have increased the attention paid by chemical industry to renewable raw materials.

Details

Pigment & Resin Technology, vol. 49 no. 2
Type: Research Article
ISSN: 0369-9420

Keywords

Article
Publication date: 28 June 2011

Antonio C. Caputo, Pacifico M. Pelagagge and Paolo Salini

The purpose of this paper is to estimate delivered hydrogen cost including both transport and expected accidents cost comparing compressed gas or liquid hydrogen road transport…

1593

Abstract

Purpose

The purpose of this paper is to estimate delivered hydrogen cost including both transport and expected accidents cost comparing compressed gas or liquid hydrogen road transport. The model allows to determine whether, in a given context, the risk of accidents is an influencing variable in the selection of the hydrogen transport mode. It also helps to select the lowest cost transport mode and route.

Design/methodology/approach

Transportation cost models are developed and integrated with a risk analysis model to determine expected accidents cost so that an overall delivered hydrogen cost can be computed. Alternative transport modes are compared on the basis of hydrogen demand, delivery distance and route type.

Findings

While safety cost in many cases can be considered negligible with respect to overall hydrogen transport cost, there are cases (high flow rate, long distance) where accident cost is relevant, especially in routes through densely populated areas. In such cases, factoring in accidents cost may significantly affect the break even point between CH2 and LH2 transport alternatives.

Research limitations/implications

The paper only deals with proven road transportation methods (CH2 and LH2). Inclusion of alternative transport modes such as pipeline or hydrides is a future research goal.

Practical implications

Decision makers can examine the costs implied by hydrogen transportation alternatives in different economic scenarios factoring in safety costs to make informed decision.

Originality/value

Available hydrogen transportation cost models neglect any safety issue, while risk assessment models only consider accident consequences costs. This work integrates both views.

Details

International Journal of Energy Sector Management, vol. 5 no. 2
Type: Research Article
ISSN: 1750-6220

Keywords

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