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Article
Publication date: 2 January 2018

Benjamin Morgan Swierczek and Fredric William Swierczek

This study aims to consider the transition that took place between two major telecom multinational companies (MNCs) during an acquisition in an emerging market, Laos. The…

Abstract

Purpose

This study aims to consider the transition that took place between two major telecom multinational companies (MNCs) during an acquisition in an emerging market, Laos. The differences in the orientation of top management, corporate culture and cultural distance led to the ineffective performance of the acquired telecom company.

Design/methodology/approach

Content analysis is used to identify the key factors in the case. The sources of data are annual reports, past interviews, market reports, and participant observation.

Findings

The ineffective performance of the acquisition was related to the lack of cultural compatibility of the new top management, a corporate culture that emphasized costs over customer satisfaction and the failure to close the cultural gap between the Middle Eastern cultural values and the Lao values.

Research limitations/implications

The data are mostly secondary data with some interviews of key managers. The case study would benefit with more extensive primary data, but the company was reluctant to respond.

Practical implications

The match between the top management leadership style, the complementarity of the new corporate culture with the existing one, and the reduction in the gap in national cultures are all critical in the continuing successful performance of an acquisition. A strategy of localization increasing the competencies of the local managers and professionals and the adaptation of the organization processes and practices to the local context are more effective in achieving positive performance.

Social implications

The change in corporate cultures from the collaborative/customer satisfaction emphasis of Tigo to a competitive/cost culture of Beeline led to a significant conflict with other telecom providers in Laos. This had performance consequences for Beeline and also the telecom sector.

Originality/value

This study is a unique demonstration of what happens in an acquisition of a telecom company in an emerging market. It is an interesting interplay of two major telecom companies with similar strategic choices but very different corporate culture orientations.

Details

Development and Learning in Organizations: An International Journal, vol. 32 no. 1
Type: Research Article
ISSN: 1477-7282

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Article
Publication date: 2 May 2017

Kitisak Sorndee, Sununta Siengthai and Fredric William Swierczek

The aim of this paper is to investigate the effect of cultural values and cultural adaptability of Chinese expatriates and Thais on organization performance.

Abstract

Purpose

The aim of this paper is to investigate the effect of cultural values and cultural adaptability of Chinese expatriates and Thais on organization performance.

Design/methodology/approach

The designed perceptual scale research instrument adapted from Schwartz’s instrument is used to conduct a questionnaire survey in which 180 sample Chinese expatriates and Thai coworkers participated. Descriptive statistics, factor analysis, and regression analysis were used to analyze the data obtained.

Findings

The authors found that cultural value variables that are significantly related to productivity are social order, openness, and tradition; while cultural adaptability variables found significantly related to productivity are open-mindedness and judgment. When organization performance is focused on innovation, cultural value variables that are found statistically significant are openness and tradition; while cultural adaptability variables that are significant include open-mindedness and personal values. Finally, when customer satisfaction is the organization performance focus, only one cultural value variable is found to be statistically significant, that is, tradition; while cultural adaptability variables that are significant are personal values and judgment.

Practical implications

The results of this study can be used to design new approaches and HRM practices (i.e. recruitment and training) to enhance the corporate culture and cooperation among Chinese expatriates and Thai coworkers to maximize organization performance in a new competitive environment.

Originality/value

This study contributes to the literature on cultural management and cultural adaptability. It empirically investigates the perception of both Chinese and Thais on cultural values influencing the performance of multinational companies. Further, the modified Schwartz’s values survey instrument used in a Thai business operating context makes it a very rare empirical study that provides insight into these issues.

Details

Journal of Asia Business Studies, vol. 11 no. 2
Type: Research Article
ISSN: 1558-7894

Keywords

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Article
Publication date: 5 March 2018

Suthisak Kraisornsuthasinee and Fredric William Swierczek

Greater contribution of voluntary simplicity to sustainability may extend beyond the scope of consumption behavior. This paper aims to argue that work behavior is also…

Abstract

Purpose

Greater contribution of voluntary simplicity to sustainability may extend beyond the scope of consumption behavior. This paper aims to argue that work behavior is also important and it explores how and why personal consumption of the voluntary simplifiers relates to the way they work.

Design/methodology/approach

This qualitative study uses in-depth interviews to explore the consumption–work experience relationship and driving values of voluntary simplifiers. Thailand is the chosen context, as it represents an emerging economy aiming to converge economic growth and sufficiency.

Findings

The findings demonstrate that, driven mainly by contentment and integrity, simple living complements leisurely, meaningful and, most intriguingly, ethical work. In return, such work behavior provides enough earnings and fulfills the beginners, as well as the progressive and extensive simplifiers.

Research limitations/implications

The consumption–work relationship model of the voluntary simplifiers provides an alternative starting point for further research and practice to tackle overconsumption, inequality, inequity and corruption – the critical challenges of sustainability.

Originality/value

This research takes a more complete approach to study the voluntary simplifiers. The empirical results demonstrate the greater scope of voluntary simplicity literature beyond sustainable consumption and work–life balance. Based on the consumption–work relationship driven mainly by contentment and integrity, this paper proposes meaningful and ethical work as the promising contribution of voluntary simplicity to sustainability.

Details

Social Responsibility Journal, vol. 14 no. 1
Type: Research Article
ISSN: 1747-1117

Keywords

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Article
Publication date: 1 January 1994

Fredric William Swierczek

The term praxis is used in this article to identify the specific relationship between theory and practice in cross‐cultural management. It denotes a commitment on the…

Abstract

The term praxis is used in this article to identify the specific relationship between theory and practice in cross‐cultural management. It denotes a commitment on the reflection of the assumptions and values underlying theory, practice and research within this field. It also implies a commitment to a more informed practice of cross‐cultural management based on this reflection and oriented to the mutual understanding of participants in cross‐cultural situations.

Details

Cross Cultural Management: An International Journal, vol. 1 no. 1
Type: Research Article
ISSN: 1352-7606

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Article
Publication date: 1 March 1994

Dominique Bouchart and Fredric William Swierczek

Introduction Vietnam is one of the new stars for foreign investment in the 1990s. As of mid‐1993, 685 projects were licensed with a total of US$6.1 billion. Major…

Abstract

Introduction Vietnam is one of the new stars for foreign investment in the 1990s. As of mid‐1993, 685 projects were licensed with a total of US$6.1 billion. Major investors in Vietnam include Australia, Taiwan, Korea, Singapore, Japan, France, the UK and Thailand. However, almost every advanced industrial country is lined up for future projects, according to Vietnam's State Committee on Co‐operation and Investment.

Details

Cross Cultural Management: An International Journal, vol. 1 no. 3
Type: Research Article
ISSN: 1352-7606

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Article
Publication date: 1 March 1989

Fredric William Swierczek

It is argued that as the trend to globalisation continues andSoutheast Asia becomes a major focal point for investment and thetransfer of technology for export‐oriented…

Abstract

It is argued that as the trend to globalisation continues and Southeast Asia becomes a major focal point for investment and the transfer of technology for export‐oriented growth, the issue of organisational culture will become more important. A perspective on the issue of culture, organisation and its implication for the management of technology is developed and a Thai case study presented.

Details

Journal of Managerial Psychology, vol. 4 no. 3
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 1 July 1991

Fredric William Swierczek

The issues of culture and leadership in the Asian context arediscussed and the cultural perspectives related to Asian managementstyle are reviewed. A qualitative research…

Abstract

The issues of culture and leadership in the Asian context are discussed and the cultural perspectives related to Asian management style are reviewed. A qualitative research study is presented in which two different groups of Asian managers describe their best or worst leader. The results indicate that leadership behaviours are better indicators of effective leadership than are leadership characteristics. This sample of Asian managers prefers leaders who are both task‐and people‐oriented. They prefer participation to direction.

Details

Leadership & Organization Development Journal, vol. 12 no. 7
Type: Research Article
ISSN: 0143-7739

Keywords

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Article
Publication date: 1 May 1990

Fredric William Swierczek

The characteristics of cross‐cultural negotiation in the Asiancontext are reviewed. Findings are presented concerning an exercise innegotiation in an executive development…

Abstract

The characteristics of cross‐cultural negotiation in the Asian context are reviewed. Findings are presented concerning an exercise in negotiation in an executive development programme in which participants were to develop a strategy of marketing a computer system to a bank. The two basic strategies of negotiation – instrumental and collaborative – are compared.

Details

Journal of Managerial Psychology, vol. 5 no. 5
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 29 March 2011

Sasiprapa Chaiprasit and Fredric William Swierczek

The purpose of this paper is to identify the influence of competitiveness, strategic direction (SD), and competencies on the level of globalization and technology…

Abstract

Purpose

The purpose of this paper is to identify the influence of competitiveness, strategic direction (SD), and competencies on the level of globalization and technology development in Thai firms from the executive perspective.

Design/methodology/approach

A pilot survey of 64 respondents in executive MBA programs was employed to identify the strategic factors that influence globalization and technology development.

Findings

The analysis specified important factors linked to SD, strategic management competencies, and global actions related to globalization performance and technology development. To achieve a better global performance and business development, Thai companies should adopt global standards, select potential international partners, use cross‐national projects, and focus more on the level of globalization of their operations. Top managers in strategy or business operations in high‐performing firms perceive a significantly higher globalization performance and technology development.

Research limitations/implications

The survey was limited to the perceptions of executive participants in Thailand using a survey only in English.

Practical implications

Thai executives need more effective strategic approaches to compete in the global marketplace and to determine the appropriate strategies to achieve a global level of performance and increased technology competence.

Originality/value

The paper shows that the strategic competencies and global competencies of executives play a significant role in firms' level of global performance and technology development. These competencies support effective strategies to improve the competitiveness of Thai companies on a global level.

Details

Competitiveness Review: An International Business Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1059-5422

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Article
Publication date: 1 August 2002

Michita Champathes Rodsutti and Fredric William Swierczek

This paper identifies the key relationships of organizational effectiveness and leadership in southeast Asia. Managers from 1,065 multinational companies based in Thailand…

Abstract

This paper identifies the key relationships of organizational effectiveness and leadership in southeast Asia. Managers from 1,065 multinational companies based in Thailand and representing 31 different nationalities participated in this study. International leader characteristics and organizational culture are found to determine an appropriate multicultural management style. Executive motivation is strongly influenced by this multicultural management style. Different dimensions of organizational effectiveness, including return on assets, most admired, job satisfaction and personal satisfaction are related to specific aspects of leader characteristics, organizational culture and multicultural management style.

Details

Leadership & Organization Development Journal, vol. 23 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

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