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Article
Publication date: 1 August 2004

Mohammed Arif and Frederick M. Smiley

Malcolm Baldrige Awards has established a framework of operations in order to encourage accountability, transparent decision making, and optimal use of available resources. In…

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Abstract

Malcolm Baldrige Awards has established a framework of operations in order to encourage accountability, transparent decision making, and optimal use of available resources. In 2001 the University of Wisconsin at Stout was the first higher educational institute to receive this award. Their operation has been prioritized into the factors of: leadership; strategic planning; customer and market focus; information and analysis; human resource focus; process management; and, business results. This article traces the progress of UW‐Stout's implementation of the above factors in their day‐to‐day operations on their students' learning. The implications of this article are that this Wisconsin university has revamped their curriculum using Malcolm Baldrige framework, and that their successes can be used as a model of operations for colleges and universities.

Details

International Journal of Educational Management, vol. 18 no. 5
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 1 March 1997

Carol Carlson Dean

Response to the serialized publication of Frederick W. Taylor’s The Principles of Scientific Management (1911) in The American Magazine was in two forms: (a) letters‐to‐the‐editor…

3511

Abstract

Response to the serialized publication of Frederick W. Taylor’s The Principles of Scientific Management (1911) in The American Magazine was in two forms: (a) letters‐to‐the‐editor praising and seeking further information, which became the foundation for Frank B. Gilbreth’s Primer of Scientific Management (1912); and (b) highly critical letters, which did not materialize in print but are preserved in the Taylor Collection of Stevens Institute of Technology. This paper describes Gilbreth’s “primer” and documents the origins of this seminal book in management history. Further, it gives highlights of several letters‐to‐the‐editor not mentioned in the primer which show that Taylor was selective about the questions addressed in order to control his image and promote his cause. The letters demonstrate that Upton Sinclair was only one of many who questioned the value of scientific management immediately following its introduction to the public in The American Magazine. These letters reflect the transitional time for labor that existed in the early 1900s which provided the environment in which scientific management was conceived.

Details

Journal of Management History, vol. 3 no. 1
Type: Research Article
ISSN: 1355-252X

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Article
Publication date: 1 February 1948

THE Library Association Record will, no doubt, produce the appropriate account of the initiation of Mr. Charles Nowell, at Manchester, as President of the Library Association…

Abstract

THE Library Association Record will, no doubt, produce the appropriate account of the initiation of Mr. Charles Nowell, at Manchester, as President of the Library Association. Only a few words are necessary here to assure the new president of our satisfaftion with the recipient of our highest honour and our assurance of our loyalty. He has had the full apprenticeship from his youth up in the ways of public librarianship and the great work he has done since he has been Chief Librarian of Manchester has had the approval both of the citizens there and, we venture to assert, of the nation. It was specially appropriate that the ceremony, as was the case with Mr. Cashmore at Birmingham, should take place in his own city where the citizens, his Lord Mayor—who entertained the guests splendidly—his Committee and fellow City Officers could share in our tribute. It was even more fitting that that city should be the cradle of librarianship, having our pioneer of pioneers, Edward Edwards, as its first Librarian, and having also had a succession of fine library committees served by a series of quite eminent librarians. One word more; the speeches were worthy of the occasion and Mr. Gordon transferred his own powers to Mr. Nowell with the grace and eloquence he has shown consistently. Our readers will have seen the capital portrait—a speaking likeness—of Mr. Nowell in the January Record.

Details

New Library World, vol. 50 no. 7
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 April 1909

The new sub‐department of the Local Government Board, recently created for the purpose of dealing with problems relating to the food supply as regards character and quality, is…

Abstract

The new sub‐department of the Local Government Board, recently created for the purpose of dealing with problems relating to the food supply as regards character and quality, is one apparently whose energies will, in the first place, bo chiefly directed to the institution of some control over the purity of the milk supply of the country. This National Pood Bureau appears to be primarily the outcome of the appeals that have been made from time to time to the authorities to exercise the powers invested in certain Government departments more stringently. Presumably attention will not be limited to the milk supply, important though that be, but in the near future various questions relating to cattle in general will bo dealt with. The two subjects of milk and meat are too closely allied to permit of each one being treated separately or without reference to the other. At the same time, if these closely related questions of milk and meat are to be adequately dealt with it is impossible to leave out of sight the subject of the wholesomeness or unwholesomeness of the imported meat that comes in such immense quantities into this country from abroad. At the present time the bulk of the meat so imported reaches this country from the United States, and in increasingly large quantities from South America. The justifiable outcry that was raised some years ago regarding the American meat packing scandals has, it would seem, quite died down; but unfortunately we have the strongest evidence that the temporary falling off in the trade in imported preserved meat between this country and the United States, which followed upon the agitation, has had but little salutary effect, and that the quality of the meat sent to this country from the United States still leaves much to be desired.

Details

British Food Journal, vol. 11 no. 4
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 19 June 2020

Antoine Clarinval, Anthony Simonofski, Benoît Vanderose and Bruno Dumas

The purpose of this research is to study how current research reports reflect on using public displays in the smart city. In particular, it looks at the state-of-the-art of this…

Abstract

Purpose

The purpose of this research is to study how current research reports reflect on using public displays in the smart city. In particular, it looks at the state-of-the-art of this domain from two angles. On the one hand, it investigates the participation of citizens in the development of public displays. On the other hand, it aims at understanding how public displays may foster citizen participation in addressing urban issues. Its goal is to provide a literature review of this field, and a research agenda.

Design/methodology/approach

A systematic literature review (SLR) was conducted following a thoroughly detailed protocol. It surveys 34 recent papers through multiple aspects, including interaction modality, level of participation, socio-demographics of participating citizens, topic of participation, evaluation of the display and participation of end-users in the early development stages of the display. Then, a research agenda informed by the results of the SLR is discussed in light of related literature.

Findings

The SLR showed that further research is needed to improve the involvement of citizens in the early stages of the development of public displays, broaden the spectrum of citizen participation achieved through public displays, integrate public displays with other means of participation and handle the changing urban context to improve the participation experience.

Originality/value

Previous literature reviews have been conducted in the field of public displays, including one specifically related to citizen participation. However, they have emphasized the technological aspects of public displays and omitted other essential aspects. This article aims at addressing this gap by conducting a literature review, including also non-technological perspectives such as socio-demographics and participation in development, complementing other works.

Details

Transforming Government: People, Process and Policy, vol. 15 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 31 December 2018

Mirko Guaralda, Severine Mayere, Glenda Caldwell, Jared Donovan and Markus Rittenbruch

Community involvement is a common strategy to negotiate changes to the built environment. Traditional community involvement approaches are increasingly augmented through playful…

Abstract

Purpose

Community involvement is a common strategy to negotiate changes to the built environment. Traditional community involvement approaches are increasingly augmented through playful elements or through the use of technology. The purpose of this paper is to present a case study of a community involvement approach aimed at expanding participants’ ability to contribute to the issue. Through the design of bespoke interactive approaches to asking questions and receiving responses, the InstaBooth shifts the involvement process toward an open discussion between community members.

Design/methodology/approach

The InstaBooth methodology established in this paper is based on the use of a physical interactive installation for situated community involvement and place-making, the InstaBooth. This methodology embeds design thinking and collaborative approaches to move the focus of the engagement from data gathering to data sharing and content co-creation.

Findings

In 2015, the authors worked with the local community of Pomona, Queensland, Australia, to inform the new masterplan for the town center by using the InstaBooth as a community involvement methodology. Examining the case of Pomona reveals how the InstaBooth approach allows participants to join a discussion about their own environment in a playful and unstructured way. This is achieved through the application of design thinking across three key phases of the community engagement; 1) planning the engagement strategy, 2) implementation of the strategy and deployment and 3) data co-analysis.

Originality/value

The InstaBooth is an interactive methodology which has allowed citizens to engage in the discussion about the future development of their town strengthening their sense of place and sense of community. The significance of this paper is applicable to others interested in community involvement and place-making, as it presents a novel methodology that combines different methods for different contexts while embedding co-creation in its approach.

Details

Journal of Place Management and Development, vol. 12 no. 2
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 30 September 2013

Britta Timm Knudsen and Anne Ellerup Nielsen

The goal of this paper is to provide insight into how global social responsibility is performed through economic, mental and even physical investment and engagement by consumers…

Abstract

Purpose

The goal of this paper is to provide insight into how global social responsibility is performed through economic, mental and even physical investment and engagement by consumers and organisations.

Design/methodology/approach

An illustrative analysis from the corporate website and blogs of an ethical organisation is undertaken. The analytical approach is communicative and inspired by discourse and legitimation studies and more particularly based on the framework of legitimation in discourse and communication developed by Theo van Leeuwen.

Findings

The paper claims that new forms of value creation and a new relational logic of ethics – a so-called “logic of matter” – are emerging. From the three types of relational logic of matter ethics – an ethics of care, an ethics of reversibility and an ethics of activism – the ethics of activism plays the most important role in our material.

Research limitations/implications

The analytical examples presented in this paper demonstrate how the new relational ethics seem to transcend the dichotomy of self-interest and the interests of the other.

Practical implications

The paper provides insights into understanding how new forms of relational and reversible relationships are constructed.

Originality/value

To the authors' knowledge, similar studies on the emergence of new relational studies in light of the new economy have not previously been undertaken.

Details

Social Responsibility Journal, vol. 9 no. 4
Type: Research Article
ISSN: 1747-1117

Keywords

Article
Publication date: 9 January 2024

Wan-Chen Lee, Li-Min Cassandra Huang and Juliana Hirt

This study aims to explore the application of emojis to mood descriptions of fiction. The three goals are investigating whether Cho et al.'s model (2023) is a sound conceptual…

Abstract

Purpose

This study aims to explore the application of emojis to mood descriptions of fiction. The three goals are investigating whether Cho et al.'s model (2023) is a sound conceptual framework for implementing emojis and mood categories in information systems, mapping 30 mood categories to 115 face emojis and exploring and visualizing the relationships between mood categories based on emojis mapping.

Design/methodology/approach

An online survey was distributed to a US public university to recruit adult fiction readers. In total, 64 participants completed the survey.

Findings

The results show that the participants distinguished between the three families of fiction mood categories. The three families model is a promising option to improve mood descriptions for fiction. Through mapping emojis to 30 mood categories, the authors identified the most popular emojis for each category, analyzed the relationships between mood categories and examined participants' consensus on mapping.

Originality/value

This study focuses on applying emojis to fiction reading. Emojis were mapped to mood categories by fiction readers. Emoji mapping contributes to the understanding of the relationships between mood categories. Emojis, as graphic mood descriptors, have the potential to complement textual descriptors and enrich mood metadata for fiction.

Details

Journal of Documentation, vol. 80 no. 2
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 13 January 2012

Harry Angel

The plethora of popular and social scientific accounts of the English riots of August 2011 have not only failed to distinguish between the events that “triggered” the initial…

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Abstract

Purpose

The plethora of popular and social scientific accounts of the English riots of August 2011 have not only failed to distinguish between the events that “triggered” the initial disturbances and the underlying conditions which gave them impetus, they have also ignored the reality that while rioters may be apolitical, rioting is an inherently political phenomenon. This article endeavours to contextualize the riots by plotting the probabilistic connections between the trigger event and the underlying conditions which brought the riots to fruition.

Design/methodology/approach

Throughout, the article utilizes the form of the “essai” (essay) developed originally by Michel de Montaigne from 1580, which endeavours to link ideas in logical and original ways. The article draws upon recent research concerning the relationship between governmental austerity and social disorder and assesses whether, and to what extent, Durkheim's notion of anomie, Habermas's notion of “legitimation crises” and the idea at the heart of the Marxist dialect, of the transformation of quantity into quality have any explanatory power vis‐à‐vis the English riots of August 2011.

Findings

The article suggests that the riots should be understood and responded to as illustrations of crises in economic and political relations rather than simple problems of morality, culture, and the efficiency, or otherwise, of the criminal justice apparatus.

Originality/value

This paper could promote a more thoughtful debate.

Details

Safer Communities, vol. 11 no. 1
Type: Research Article
ISSN: 1757-8043

Keywords

Article
Publication date: 24 February 2012

Bruce K. Ferguson

The purpose of this paper is to contribute to the coherent and purposeful design of dense urban districts, by presenting a unified model for the multifunctional nature of urban…

Abstract

Purpose

The purpose of this paper is to contribute to the coherent and purposeful design of dense urban districts, by presenting a unified model for the multifunctional nature of urban streets, and illustrating its application in urban design.

Design/methodology/approach

Urban technologies and design analyses developed in recent years make a radical combination of environmental and human functions possible in compact urban districts. With these tools in hand, it is possible to organize our understanding of the components of street design.

Findings

The kind of street that can be constructed today can be considered an ecosystem in two senses: first, in the conventional sense of a biophysical landscape which participates in rain, sun, and living things; second, in the sense of a resident human community that evolves as does an ecosystem, through interacting of beings with each other and with their environment. Both human and natural systems develop with the same dynamic attributes of openness, self‐regulation, storage, and diversity; from these come the systems’ self‐maintenance, resilience, and adaptation. This is a unified model that encompasses a street's multiple functions and their connections to transportation, land use, and global environmental processes.

Practical implications

Illustrations are given of design practice applying this type of model by articulating and integrating rain gardens, permeable pavements, trees, pedestrian behavior settings, vehicular movements, and land use connections, in integrated forms in the midst of dense urban structures.

Originality/value

In contrast with previously proposed models of street design, the present model is functionally specific and complete, and applicable to streets with diverse features and contexts. With it there need not be antagonism, as there has been in the past, between transportation and the local human community, nor between nature and human welfare.

Details

Management of Environmental Quality: An International Journal, vol. 23 no. 2
Type: Research Article
ISSN: 1477-7835

Keywords

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