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1 – 10 of over 4000Philosophical reflection is a reflection of a school’s organizational structure. This study employs formal and computational methods to examine closely the culture/structure…
Abstract
Philosophical reflection is a reflection of a school’s organizational structure. This study employs formal and computational methods to examine closely the culture/structure duality in the Frankfurt School’s formation and fragmentation over several decades by examining the homology between its social and conceptual networks.
On the one side, I produce social structural data from archival research on the Frankfurt School’s set of social relations. On the other side, I use computer-assisted textual analysis to produce concept maps of key texts by the same thinkers. Analyzing these networks jointly, I then investigate the dyadic social and cultural processes that contributed to the school’s fragmentation and show that:
The Frankfurt School’s social structure and idea structure were positively correlated over three decades as the school moved from an era of social and intellectual coherence to an era of fragmentation.
While we normally imagine the duality of structure and culture as a positive correlation between social and cultural relations, it can also appear as a strong negative correlation. Leo Löwenthal’s expulsion from the school is such a case. As a peripheral member, Löwenthal’s attempt to engage more strongly with the school’s core ideas was interpreted as presumptuous and low quality by core members who strictly policed the social and intellectual structure of the school. As a result of his ambition, Löwenthal was expelled.
The Frankfurt School’s social structure and idea structure were positively correlated over three decades as the school moved from an era of social and intellectual coherence to an era of fragmentation.
While we normally imagine the duality of structure and culture as a positive correlation between social and cultural relations, it can also appear as a strong negative correlation. Leo Löwenthal’s expulsion from the school is such a case. As a peripheral member, Löwenthal’s attempt to engage more strongly with the school’s core ideas was interpreted as presumptuous and low quality by core members who strictly policed the social and intellectual structure of the school. As a result of his ambition, Löwenthal was expelled.
This paper develops a semantic network approach to analyzing the relation between structural and cultural ties while illustrating the complex ways in which cultural and structural facets of a philosophical school develop in a duality.
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Despite profound differences, both the German Historical School and the critical theory of the Frankfurt School have in common a theoretical and cultural heritage in Central…
Abstract
Despite profound differences, both the German Historical School and the critical theory of the Frankfurt School have in common a theoretical and cultural heritage in Central European traditions of social thought and philosophy. Although both schools often are perceived as quintessentially German traditions of economic and social research, their methodological presuppositions and critical intent diverge strongly. Since the objective of the Frankfurt School was to carry the theoretical critique initiated by Marx into the twentieth century, and since its members did so on a highly abstract level of theoretical criticism, the suggestion may be surprising that in terms of their respective research agendas, there was a common denominator between the German Historical School and the Frankfurt School critical theory. To be sure, as will become apparent, the common ground was rather tenuous and indirect. We must ask, then: in what respects did their theoretical and analytical foundations and orientations overlap? How did the German Historical School, as a nineteenth-century tradition of economic thinking, influence the development of the Frankfurt School?
To resurrect and renew the tradition of the early Frankfurt School, whose of Marxist–Hegelian dialectical approach to understanding the societal conditions of its emergence – post…
Abstract
Purpose
To resurrect and renew the tradition of the early Frankfurt School, whose of Marxist–Hegelian dialectical approach to understanding the societal conditions of its emergence – post World War I Germany, the rise of fascism, New Deal politics, the defeat of fascism, and the subsequent rise of consumer society – remains relevant to studying present circumstances, stressing the cultural dimension of capitalism, the proliferation of alienation, ideology, and mass media, and, finally, the nature of the society-character/subjectivity nexus.
Methodology
Employing a comparative historical approach to the study of alienation, ideology, and character, to articulate social-theoretical standards for critical social research today.
Social implications
Global civilization faces an array of crises, beginning with economies whose lack of growth or stability the ability of a large segment of the world’s population to obtain jobs conducive to a decent standard of life. With governments’ inability to implement public policies to buffer instabilities, cultural values are in crisis as well.
Findings
Reviving the framework of early Frankfurt School Critical Theory is necessary to promote a better world.
Originality
Reconstructing key concerns of the Frankfurt School is conducive to critiquing this tradition’s recent preoccupation with communication and recognition, and demonstrates how the first generation’s legacy helps us understand contemporary social movements of the Right and the Left, in ways that are similar to the Weimar Republic in Germany. Both the Right and the Left being products of legitimation crises that trigger a desire for regressive or progressive social change – the Right would restore a mythical past, the Left would foster a new social order based on humanistic concerns.
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The article questions what is meant by the term critical theory and discusses some common misconceptions that have arisen about the meaning of this term. The dialectic logic that…
Abstract
The article questions what is meant by the term critical theory and discusses some common misconceptions that have arisen about the meaning of this term. The dialectic logic that was championed by the group of scholars collectively known as the Frankfurt School is outlined and a number of implications for the field of organization and behaviour are discussed.
Critical Theory was, more than anything else, a determined effort to keep alive the notion that there were alternatives to the existing cognitive order, one that seemed to find…
Abstract
Critical Theory was, more than anything else, a determined effort to keep alive the notion that there were alternatives to the existing cognitive order, one that seemed to find necessity in the contingent (and irrational) order of mature capitalism. Herbert Marcuse famously paid tribute to the power of the Imagination to destroy the illusion of the absence of alternatives to the existent, developing both an esthetic social theory and a social theory of esthetics. Yet the founder of Critical Theory, Max Horkheimer, was always suspicious of the Imagination, seeing it as predominantly a reproductive and not productive faculty – something that strengthened the hold of the existent on us, not the reverse. I argue that some of Horkheimer's interpretation of the role of the Imagination is rooted in his early work on Kant's Third Critique, which was conducted under the imprimatur of Gestalt psychologist Hans Cornelius. Thus suggests that there may be more connection between Horkheimer's early Gestalt-influenced thinking and his later work, and may even suggest possible directions for a post-Freudian critical theory.
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René Börner, Jürgen Moormann and Minhong Wang
The paper aims to explore staff's experience with role‐plays using the example of training bank employees in Six Sigma as a major methodology for business process improvement.
Abstract
Purpose
The paper aims to explore staff's experience with role‐plays using the example of training bank employees in Six Sigma as a major methodology for business process improvement.
Design/methodology/approach
The research is based on a case study. A role‐play, KreditSim, is used to simulate a loan approval process that has to be improved by the participants. KreditSim has been conducted many times with various groups in both academic and professional environments. The authors used five role‐play sessions to conduct a survey among the participants and questioned seven facilitators experienced in KreditSim to generate empirical evidence for the effectiveness of such role‐plays.
Findings
Role‐play based simulations complement training programs in terms of active participation and first‐hand experience. Not only methodological learning is achieved but social and communicative as well as affective learning are supported, too. The employed role‐play highlights the relevance and applicability of the Six Sigma methodology to staff's day‐to‐day responsibilities. Besides boosting awareness for process thinking, the role‐play also helps to engage staff members in process improvement efforts.
Research limitations/implications
A limitation to the results might be the small number of facilitators that supervised the role‐play sessions so far. Thus, results may not be representative in a statistical sense. Moreover, the design of KreditSim could be modified in different ways for future seminars. Using software to automate certain activities is one possible modification. Ongoing research investigates in how far such modifications influence the effectiveness and the participant's perception of the role‐play.
Practical implications
The present study reveals that role‐plays can be effectively used for staff training. The results show that staff are strongly receptive to role‐plays in the context of business process improvement. Furthermore, several objectives such as methodological or social learning can be pursued and combined by this type of training instrument.
Originality/value
This article contributes to existing research in analyzing the effectiveness of role‐plays in a workplace setting. The paper is based on a number of professional role‐play sessions within the financial services sector. The survey comprises multiple dimensions of learning and supports that staff appreciate the usage of role‐play based simulation in a workplace environment.
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Diana Heckl, Jürgen Moormann and Michael Rosemann
The purpose of this paper is to present and discuss results from the first empirical study on the status and the success factors of Six Sigma in the financial services sector.
Abstract
Purpose
The purpose of this paper is to present and discuss results from the first empirical study on the status and the success factors of Six Sigma in the financial services sector.
Design/methodology/approach
An empirical study using a comprehensive and tested survey instrument has been conducted in banks, insurance companies, and related service providers in Germany, Switzerland, Austria, and Great Britain.
Findings
One quarter of financial services providers has identified the Six Sigma methodology as being suited for their continuous process improvement efforts. Pressures to reduce costs, the desire to exploit market opportunities, and dissatisfied customers are the main drivers. However, the uptake of Six Sigma is still in the early stages. Most companies apply the methodology in pilot projects only. Nevertheless, respondents estimate a cost‐benefit ratio of 1‐4.3. Dissatisfaction with Six Sigma projects is often caused by insufficient data quality and data quantity, lack of resources, and missing support from top management.
Originality/value
Although Six Sigma has been successfully implemented in many industries, its application in the service sector is still in question. This paper presents for the first time results of a survey within the financial services industry with the aim to analyze the acceptance level of the Six Sigma methodology, the achieved results, and the factors that determine its successful implementation.
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Max Horkheimer and Theodore Adorno were affiliated with the Institute for Social Research throughout their careers.1 Even today, no single work encompasses systematically and…
Abstract
Max Horkheimer and Theodore Adorno were affiliated with the Institute for Social Research throughout their careers.1 Even today, no single work encompasses systematically and completely Critical Theory's major principles, methodology, and findings.2 Traditional social science embodies a Cartesian world view taken directly from the empirical sciences. Explanation depends on logical and empirically verified propositions. Living and nonliving phenomena, for empiricists, exist in a net of causal relationships that emerge by analytically deconstructing reality into unilinear deductive sets and stressing data accumulation. Horkheimer, on the other hand, felt that scientific theorizing is historically conditioned.3 Empirical science presupposes an a priorism that is derived from, and reflects, dominant social values. Science can never be independent and a priori. It is always linked to hidden socioeconomic forces. For Horkheimer, traditional theory is a reified ideological category. It is constrained by empirical evidence and it annihilates the social totality, fueling capitalism with an expanding technology and obscuring the linkages between economic exploitation and bourgeois democracy.
The special issue aims to look into what it means to be critical in relation to international business.
Abstract
Purpose
The special issue aims to look into what it means to be critical in relation to international business.
Design/methodology/approach
Gives an overview of articles submitted by experts in the field.
Findings
Finds that old practices of international trade are out of touch in the modern world and that new practices need to be agreed in order to make international trade work for all.
Originality/value
Collectively, these papers provide a response to what it means to be “critical” in relation to international business and in doing so will provide a useful touchstone to those who wish to make contributions to this new journal.
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