Search results

1 – 3 of 3
To view the access options for this content please click here
Article
Publication date: 16 March 2015

Franco Cozzani

The purpose of this paper is to present an innovative in-house knowledge management system of core know-how for European Commission (EC) officials. It shows how the…

Abstract

Purpose

The purpose of this paper is to present an innovative in-house knowledge management system of core know-how for European Commission (EC) officials. It shows how the quality of the work of officials could be improved and how talent growth and recognition could be better fostered within the EC, taken as target for the proposal, as well as example for other large, multi-disciplinary organisations that might wish to implement a similar system.

Design/methodology/approach

The study considered what the key issues for better knowledge management in the EC are, and what could be learnt from the successful implementation of Diplopedia, the knowledge wiki of the US Department of State, and from previous studies of author rank, quality and stability of individual entries in the public Wikipedia. The less known Citizendium wiki was also considered. Adopting a design science approach, a first conceptual design for a EC-wide in-house knowledge wiki was developed and validated through two successive iterations using a simplified Delphi approach. A final conceptual design of this wiki was then prepared.

Findings

The study found that a system aiming at high quality of entries, allowing for a healthy breadth of substance-based opinions, covering a vast scope of subjects and offering security of operation can be designed. It is argued that visible authorship, allowing room for dissenting opinions, opting for non-public access of the entries and setting up a bibliometrics method to reward high-quality contribution to the system are essential elements to ensure its adoption and ultimate success.

Research limitations/implications

The main limitation of the study is that the new system, yet to be accepted within the EC, is untested in a real situation. The paper should, therefore, be seen as an example of “design science” rather than an analysis of an already implemented system. It is surmised that more research is needed on preservation and growth of quality in wiki entries, and how ranking editors can contribute to that aim.

Practical implications

The Commipedia system proposed in the present paper will have practical positive implications in the EC discharge of its duties, which have constantly increased over the years at each revision of the EU treaties. A similar system can address similar needs of in-house knowledge management and talent management in large public and private organisations.

Originality/value

This paper fulfils the need to provide the EC with a way to cope with mobility and retirement of experienced officials, to retain their knowledge, distribute across its different departments, update and improve it and, additionally, reward expertise and talent of officials, increasing in turn their wish to contribute to Commipedia. Neither the EC nor other large multi-disciplinary organisations have such a general system at their disposal.

Details

Transforming Government: People, Process and Policy, vol. 9 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Content available
Article
Publication date: 1 October 2019

Laszlo Hetey, Eddy Neefs, Ian Thomas, Joe Zender, Ann-Carine Vandaele, Sophie Berkenbosch, Bojan Ristic, Sabrina Bonnewijn, Sofie Delanoye, Mark Leese, Jon Mason and Manish Patel

This paper aims to describe the development of a knowledge management system (KMS) for the Nadir and Occultation for Mars Discovery (NOMAD) instrument on board the…

Downloads
1090

Abstract

Purpose

This paper aims to describe the development of a knowledge management system (KMS) for the Nadir and Occultation for Mars Discovery (NOMAD) instrument on board the ESA/Roscosmos 2016 ExoMars Trace Gas Orbiter (TGO) spacecraft. The KMS collects knowledge acquired during the engineering process that involved over 30 project partners. In addition to the documentation and technical data (explicit knowledge), a dedicated effort was made to collect the gained experience (tacit knowledge) that is crucial for the operational phase of the TGO mission and also for future projects. The system is now in service and provides valuable information for the scientists and engineers working with NOMAD.

Design/methodology/approach

The NOMAD KMS was built around six areas: official documentation, technical specifications and test results, lessons learned, management data (proposals, deliverables, progress reports and minutes of meetings), picture files and movie files. Today, the KMS contains 110 GB of data spread over 11,000 documents and more than 13,000 media files. A computer-aided design (CAD) library contains a model of the full instrument as well as exported sub-parts in different formats. A context search engine for both documents and media files was implemented.

Findings

The conceived KMS design is basic, flexible and very robust. It can be adapted to future projects of a similar size.

Practical implications

The paper provides practical guidelines on how to retain the knowledge from a larger aerospace project. The KMS tool presented here works offline, requires no maintenance and conforms to data protection standards.

Originality/value

This paper shows how knowledge management requirements for space missions can be fulfilled. The paper demonstrates how to transform the large collection of project data into a useful tool and how to address usability aspects.

Details

Aircraft Engineering and Aerospace Technology, vol. 92 no. 2
Type: Research Article
ISSN: 1748-8842

Keywords

To view the access options for this content please click here
Article
Publication date: 11 September 2017

Mariana Guersola, Maria Teresinha Arns Steiner and Cassius Tadeu Scarpin

Liquefied petroleum gas (LPG) transportation risks depend on aspects such as the total length of the trip and population density along the route. Choosing to deliver the…

Abstract

Purpose

Liquefied petroleum gas (LPG) transportation risks depend on aspects such as the total length of the trip and population density along the route. Choosing to deliver the product on non-busy days and reducing distances travelled may help to reduce these risks and lower the level of air pollution generated by the transportation trucks. The purpose of this paper is to reduce LPG delivery impact.

Design/methodology/approach

A three-stage methodology is proposed. First, rules are created in order to choose which clients have to be visited each day to avoid deliveries in downtown areas during business days. Second, an Iterated Local Search (ILS) metaheuristic is proposed for the capacitated p-median problem to group the chosen customers. Finally, another ILS is proposed to solve the Travelling Salesman Problem, for each truck to follow a better route while visiting its customers.

Findings

The methodology resulted in a 24.8 per cent reduction in distances travelled, representing an annual reduction of 32,716 kg in CO2 emissions. The average amount of product sold per kilometre travelled improved by 72 per cent.

Originality/value

The literature shows a clear need for companies to consider sustainability in their daily decisions. However, especially in developing countries, there is a fear that protecting the environment may cost money. This main contribution of this paper is that it presents a real solution, serving as a guide for companies to improve their transportation system, resulting in environmental and economic benefits.

Details

Management of Environmental Quality: An International Journal, vol. 28 no. 6
Type: Research Article
ISSN: 1477-7835

Keywords

1 – 3 of 3