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Article
Publication date: 1 November 2006

Emilio Fontela, Joaquín Guzmán, Marybel Pérez and Francisco Javier Santos

This paper aims to present an analysis of entrepreneurial activities that emphasises anticipation and the art of future exploration; in so doing, it identifies important

Abstract

Purpose

This paper aims to present an analysis of entrepreneurial activities that emphasises anticipation and the art of future exploration; in so doing, it identifies important aspects of entrepreneurship as aesthetic or creative activities.

Design/methodology/approach

After a short synthesis of the main entrepreneurial functions in terms of decision making in the financial sphere, the managerial sphere, and the “booster” sphere, the paper concentrates on the qualities required for a successful “booster” function (motivation, ambition, innovation, cooperation, proactiveness). Because proactiveness and innovation both require futures thinking and creativity, the paper presents relevant material from the literature on long‐term foresight to establish the artistic aspects of these important components of entrepreneurial activities.

Findings

The paper's linking of entrepreneurial functions to the capacity for anticipation establishes the need for entrepreneurs to acquire competencies (in the area of forecasting) that are usually associated with artistic endeavours.

Practical implications

There is an urgent need for university curricula to include material that is oriented towards the training of entrepreneurs. This should include specific courses on creativity and forecasting.

Originality/value

The recognition that key entrepreneurial functions (proactiveness and innovation) are more art than science, and that they therefore require a set of operational tools, is relatively novel in the current literature on entrepreneurial (and managerial) functions, and opens a research field in business decision making.

Details

Foresight, vol. 8 no. 6
Type: Research Article
ISSN: 1463-6689

Keywords

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Article
Publication date: 12 September 2016

Ignacio Tamayo-Torres, Leopoldo J. Gutiérrez-Gutiérrez, Francisco Javier Llorens-Montes and Francisco J. Martínez-López

The purpose of this paper is to analyze the roles played by organizational learning (OL) and innovation in organizations immersed in the processes of adaptation and…

Abstract

Purpose

The purpose of this paper is to analyze the roles played by organizational learning (OL) and innovation in organizations immersed in the processes of adaptation and strategic fit in dynamic and turbulent environments. The authors analyze whether OL and innovation act as sources of strategic fit, and whether strategic fit positively affects performance.

Design/methodology/approach

The authors use data from a survey of a representative sample of 204 respondents from European firms active in high-technology sectors (response rate: 10.42 percent) and structural equation modeling (using the EQS 6.1 program) to undertake a transversal study.

Findings

The model confirms that OL and the capacity to innovate positively influence managers’ decisions to adapt their organizations to changes in dynamic environments. The achievement of strategic fit, in turn, improves organizational performance. The authors propose considering the innovation climate as a facilitator of new product and process development, although the innovation climate is not a direct antecedent of fit.

Research limitations/implications

This study is limited by the fact that the analysis is cross-sectional and by the fact that all measures used are based on managers’ perceptions.

Practical implications

Managers should create and support an entrepreneurial culture that stresses continuous learning. They should also foster programs aimed at developing abilities, and promote the development of capabilities that facilitate acceptance of organizational change. Investments in building certain capabilities, such as OL and the capacity to innovate, are strategically justified, especially in turbulent environments.

Originality/value

This study is one of the first to investigate the complex interactions among OL, innovation, strategic fit, and performance. The results improve our understanding of the links between strategic fit and performance.

Details

Industrial Management & Data Systems, vol. 116 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 13 May 2019

Rami Mohammad Al-dweeri, Antonia Ruiz Moreno, Francisco Javier Llorens Montes, Zaid Mohammad Obeidat and Khaldoon M. Al-dwairi

The purpose of this paper is to examine the dimensions of e-service quality, its effects on e-satisfaction and e-trust and its impact on behavioural and attitudinal…

Abstract

Purpose

The purpose of this paper is to examine the dimensions of e-service quality, its effects on e-satisfaction and e-trust and its impact on behavioural and attitudinal loyalty in Jordanian youth users of online retailing.

Design/methodology/approach

The scale proposed in this study has been specifically constructed using the four models most recognised for measuring e-service quality: E-S-QUAL, WebQual, eTransQual and eTailQ. The dimensions used in this study are efficiency, privacy, reliability, emotional benefit and customer service. The research model was statistically tested by students in Jordan, using Amazon.com.

Findings

It is found that privacy, reliability, emotional benefit and customer service are important elements to measure the e-service quality, but efficiency is not. E-trust was found to be an antecedent of e-satisfaction, and behavioural loyalty an antecedent of attitudinal loyalty.

Originality/value

The contribution of this study is thus the investigation of the causal relationship between the e-service quality dimensions, e-satisfaction, e-trust, behavioural loyalty and attitudinal loyalty, where it is necessary to consider the subject in more depth and to examine e-service quality dimensions based on a proposed model constructed from the four most common models.

Details

Industrial Management & Data Systems, vol. 119 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 2 May 2017

Manuel Larrán Jorge, Francisco Javier Andrades Peña and Maria Jose Muriel de los Reyes

This paper aims to examine how the Master of Business Administration (MBA) curricula of top-ranked business schools are offering stand-alone courses on ethics and…

Abstract

Purpose

This paper aims to examine how the Master of Business Administration (MBA) curricula of top-ranked business schools are offering stand-alone courses on ethics and corporate social responsibility (CSR). To provide additional evidence, this study tests some hypotheses to contrast the effect of different variables on the inclusion of stand-alone courses on ethics and CSR. Also, the paper provides a comparative analysis in two ways: one comparison aims to analyse how the presence of ethics and CSR stand-alone courses in the MBA programmes over the past 10 years has evolved, and the other comparison seeks to explore whether there are differences between different rankings with regard to the inclusion of ethics and CSR stand-alone courses in the MBA curricula.

Design/methodology/approach

A Web content analysis was conducted on the curricula of 92 of the top 100 global MBA programmes ranked by the Financial Times in their 2013 ratings.

Findings

The findings show that there is a trend towards the inclusion of stand-alone courses on CSR and ethics as electives. Empirically, the findings suggest that the presence of ethics and CSR elective stand-alone subjects in the MBA programmes is explained by the following variables: public/private, business school’s accreditation and cultural influence. Comparatively, the findings suggest that requiring CSR and business ethics stand-alone courses in the MBA programmes ranked by the Financial Times have not increased over the past 10 years. In addition, when we have compared the results of this study with other rankings, we have appreciated that there are important differences between top MBA programmes in accordance with the aims and scope of rankings.

Originality/value

The findings of this study seem to suggest that business schools included in the Financial Times ranking have not changed their view based on a shareholder approach, which is focused on providing an economics-centred training.

Details

Sustainability Accounting, Management and Policy Journal, vol. 8 no. 2
Type: Research Article
ISSN: 2040-8021

Keywords

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Article
Publication date: 4 October 2011

Martín Tanco, Carmen Jaca, Elisabeth Viles, Ricardo Mateo and Javier Santos

Since the field of healthcare was a latecomer to the quality movement, knowledge transfer has generally flowed in one direction, from industry to healthcare. However…

Abstract

Purpose

Since the field of healthcare was a latecomer to the quality movement, knowledge transfer has generally flowed in one direction, from industry to healthcare. However, organisations can also be enriched by healthcare. In particular, this paper aims to show industry that important lessons can be learned regarding how teamwork is generally managed within healthcare.

Design/methodology/approach

To identify the useful lessons that healthcare can teach industry, the authors started with a brainstorming session among the members of the research team to pin‐point the lessons based on their experience with healthcare and industrial environments. Afterwards, an exhaustive review of the relevant literature from the last ten years was carried out.

Findings

Industrial organisations need to develop teamwork frameworks focused on involving every employee in cross‐disciplinary, empowered and trained teams. Moreover, from a team perspective, special care must be shown when defining clear roles, focusing on end clients, formulating shared objectives and facilitating internal communications.

Practical implications

The ten lessons from healthcare teamwork best practices believed to be the most important are given in the paper. Although some of these lessons may not be completely new concepts for industrial organisations, the paper shows how healthcare develops, spreads and applies these concepts in the real world.

Originality/value

The paper summarises, in ten useful lessons for organisations, healthcare's best teamwork practices in the literature.

Details

The TQM Journal, vol. 23 no. 6
Type: Research Article
ISSN: 1754-2731

Keywords

Content available
Article
Publication date: 12 October 2020

Alberto Guillén Perales, Francisco Liébana-Cabanillas, Juan Sánchez-Fernández and Luis Javier Herrera

The aim of this research is to assess the influence of the underlying service quality variable, usually related to university students' perception of the educational…

Abstract

Purpose

The aim of this research is to assess the influence of the underlying service quality variable, usually related to university students' perception of the educational experience. Another aspect analysed in this work is the development of a procedure to determine which variables are more significant to assess students' satisfaction.

Design/methodology/approach

In order to achieve both goals, a twofold methodology was approached. In the first phase of research, an assessment of the service quality was performed with data gathered from 580 students in a process involving the adaptation of the SERVQUAL scale through a multi-objective optimization methodology. In the second phase of research, results obtained from students were compared with those obtained from the teaching staff at the university.

Findings

Results from the analysis revealed the most significant service quality dimensions from the students' viewpoint according to the scores that they provided. Comparison of the results with the teaching staff showed noticeable differences when assessing academic quality.

Originality/value

Significant conclusions can be drawn from the theoretical review of the empirical evidences obtained through this study helping with the practical design and implementation of quality strategies in higher education especially in regard to university education.

Details

Applied Computing and Informatics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2634-1964

Keywords

Abstract

Details

The Overtourism Debate
Type: Book
ISBN: 978-1-83867-487-8

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Article
Publication date: 6 November 2017

Javier Jasso, Maria del Carmen Del Valle and Ismael Núñez

The purpose of this paper is to review the contributions of what has been established as Latin American thought, as science, technology, and innovation (STI) in Latin…

Abstract

Purpose

The purpose of this paper is to review the contributions of what has been established as Latin American thought, as science, technology, and innovation (STI) in Latin America have been strongly related to development.

Design/methodology/approach

The analysis method is based on the review of a group of Latin American and Latinoamericanista (Latin Americanist) authors who were selected on the basis of their contributions to the explanation and proposals of public policy related to STI. The following are some of the questions that guide the analysis. How much has STI in Latin American thought contributed to the development theory? Given the fact that there are other dominant mainstreams, can we say that Latin American thought is still relevant?

Findings

The main conclusion of this work is that Latin American thought is still applied to current Latin American development discussions. This can be proven by the creation of particular concepts and analytical frameworks such as structural heterogeneity, development styles, authentic and spurious competitiveness, Sabato’s Triangle, the centre-periphery model, and STI policy practices.

Originality/value

This paper gathered contributions and categorised them into three dimensions: state participation (intensity, composition), industrialisation as the impulse for development, and instruments and public policy actions that can be implemented or have already been implemented.

Propósito

El propósito de este trabajo es el de reflexionar sobre algunas aportaciones provenientes de lo que hemos denominado pensamiento latinoamericano en relación con la innovación, la ciencia, la tecnología y su relación con el desarrollo.

Diseño/metodología/enfoque

El método de análisis se basa en la revisión de un conjunto de autores latinoamericanos y latinoamericanistas que hemos seleccionado con base en sus aportaciones para la explicación y sus propuestas de política pública en relación con la CTI. Algunas preguntas que guían nuestro análisis son las siguientes: ¿en qué medida el pensamiento latinoamericano en CTI ha contribuido a la teoría del desarrollo? y ¿dada la existencia de otros enfoques que predominan como pensamiento único, podemos hablar de una vigencia del pensamiento latinoamericano?

Conclusiones

La principal conclusión de nuestro trabajo es que hay un pensamiento latinoamericano vigente que ha sido y aún es un referente actual para la discusión del desarrollo en la región latinoamericana, como lo muestran la creación de conceptos y esquemas analíticos como los de heterogeneidad estructural, estilos de desarrollo, la competitividad auténtica y espuria, el Triángulo de Sábato, centro-periferia, así como estrategias de política en CTI.

Originalidad/valor

Como parte del marco analítico hemos agrupado al conjunto de aportaciones en tres direcciones: a) la participación del Estado (intensidad, composición); b) la industrialización como impulso al desarrollo y c) los instrumentos y medidas de política pública a implementar o que han sido implementados.

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Book part
Publication date: 3 September 2019

Lorenzo Fusaro

Commenting on the Mexican Revolution in 1938, Trotsky argued that the country might achieve “national independence,” understood as a break with dependency relations…

Abstract

Commenting on the Mexican Revolution in 1938, Trotsky argued that the country might achieve “national independence,” understood as a break with dependency relations. Whether this might occur depended – Trotsky continued – on “international factors.” Though not engaging with Mexico, Antonio Gramsci made a similar theoretical point. It is hence from this perspective that this chapter analyses the Mexican Revolution, asking whether it led to a break in dependency relations and the attainment of “national independence” or what I refer to as “relative geopolitical autonomy.” Presenting a framework of analysis largely based on the work of Gramsci that highlights its continuity with the thought of Marx, the chapter will answer negatively to this question. The chapter starts from the idea that Porfirio Díaz’s regime was unable to adapt the economic structure (still pre-capitalist) to the complex superstructures (capitalist), that is, to realize an historic bloc. It would be this job that the emergent Mexican bourgeoisie sought to finish. However, the situation is complicated by the powerful emergence of social movements from below, constituted largely by landless peasants, and to a lesser extent, the industrial proletariat. I will therefore argue that the revolution has been both “passive” and “bounded.” The term passive revolution will be applied to the last phase of the revolution as the emerging bourgeoisie successfully coopted the demands of the popular masses thereby “passivizing” them. But crucially, the revolution was also “bounded” because international factors, and especially US influence, played a conditioning role throughout the revolutionary process. At the same time, it would be the very “passive” nature of the revolution that would contribute to the reproduction of relations of dependency. Hence the chapter concludes that the period Trotsky commented upon (the Cárdenas period) is the highest level of “independence” Mexico achieved, only to decrease again over the years.

Details

Class History and Class Practices in the Periphery of Capitalism
Type: Book
ISBN: 978-1-78973-592-5

Keywords

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Article
Publication date: 7 June 2013

Carmen Jaca, Elisabeth Viles, Martin Tanco, Ricardo Mateo and Javier Santos

Teamwork is one of the most powerful tools to ensure success across any activity. The purpose of this paper is to examine the factors that actively contribute to the…

Abstract

Purpose

Teamwork is one of the most powerful tools to ensure success across any activity. The purpose of this paper is to examine the factors that actively contribute to the effectiveness of teams. This research looks at two different types of teams: care delivery teams representing healthcare and improvement teams representing the manufacturing industry. The aim is to provide greater knowledge about the application of team work factors in different environments.

Design/methodology/approach

Qualitative interviews about teamwork factors were conducted with 17 leaders of teams from healthcare and 22 leaders from manufacturing industries. The responses were categorized into different levels according to the application of each factor. Then, the factors were analyzed to draw conclusions about the different approaches to teamwork and their application.

Findings

Most of the factors analyzed are highly applied in both sectors. However, we found significant differences between hospitals and the manufacturing industry when it comes to factors such as strategies, feedback on results, leadership, participation and communication.

Originality/value

Measuring each factor in two different sectors (healthcare and industry) has yielded noteworthy findings and the best practices for their implementation.

Details

Team Performance Management: An International Journal, vol. 19 no. 3/4
Type: Research Article
ISSN: 1352-7592

Keywords

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