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Article
Publication date: 9 May 2016

Cristina Zucchermaglio and Francesca Alby

This paper aims to analyze the organization of storytelling and its role in creating and sharing practical knowledge for cancer diagnosis in a medical community in Italy.

Abstract

Purpose

This paper aims to analyze the organization of storytelling and its role in creating and sharing practical knowledge for cancer diagnosis in a medical community in Italy.

Design/methodology/approach

The qualitative analysis draws upon different interactional data sets: naturally occurring diagnostic conversations among physicians in the ward, research interviews, video-based sessions in which physicians watch and discuss their diagnostic work.

Findings

The results highlight: the specific organization of storytelling practices in medical diagnostic work; three main functions that such storytelling practices play in supporting collaborative diagnostic work in the community of our study; and how storytelling practices are resources on which participants rely across settings, including ad hoc reflexive meetings.

Originality/value

This paper aims to contribute to the understanding of the role that storytelling plays in the diagnostic work in an understudied and yet life-saving site such as oncology.

Details

Journal of Workplace Learning, vol. 28 no. 4
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 9 May 2016

Yrjö Engeström and Giuseppe Scaratti

805

Abstract

Details

Journal of Workplace Learning, vol. 28 no. 4
Type: Research Article
ISSN: 1366-5626

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