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Abstract

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Sustainability Assessment
Type: Book
ISBN: 978-1-78743-481-3

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Article
Publication date: 2 February 2010

Daniela Godoy, Silvia Schiaffino and Analía Amandi

Recommender agents are used to make recommendations of interesting items in a wide variety of application domains, such as web page recommendation, music, e‐commerce…

Abstract

Purpose

Recommender agents are used to make recommendations of interesting items in a wide variety of application domains, such as web page recommendation, music, e‐commerce, movie recommendation, tourism, restaurant recommendation, among others. Despite the various and different domains in which recommender agents are used and the variety of approaches they use to represent user interests and make recommendations, there is some functionality that is common to all of them, such as user model management and recommendation of interesting items. This paper aims at generalizing these common behaviors into a framework that enables developers to reuse recommender agents' main characteristics in their own developments.

Design/methodology/approach

This work presents a framework for recommendation that provides the control structures, the data structures and a set of algorithms and metrics for different recommendation methods. The proposed framework acts as the base design for recommender agents or applications that want to add the already modeled and implemented capabilities to their own functionality. In contrast with other proposals, this framework is designed to enable the integration of diverse user models, such as demographic, content‐based and item‐based. In addition to the different implementations provided for these components, new algorithms and user model representations can be easily added to the proposed approach. Thus, personal agents originally designed to assist a single user can reuse the behavior implemented in the framework to expand their recommendation strategies.

Findings

The paper describes three different recommender agents built by materializing the proposed framework: a movie recommender agent, a tourism recommender agent, and a web page recommender agent. Each agent uses a different recommendation approach. PersonalSearcher, an agent originally designed to suggest interesting web pages to a user, was extended to collaboratively assist a group of users using content‐based algorithms. MovieRecommender recommends interesting movies using an item‐based approach and Traveller suggests holiday packages using demographic user models. Findings encountered during the development of these agents and their empirical evaluation are described here.

Originality/value

The advantages of the proposed framework are twofold. On the one hand, the functionality provided by the framework enables the development of recommender agents without the need for implementing its whole set of capabilities from scratch. The main processes and data structures of recommender agents are already implemented. On the other hand, already existing agents can be enhanced by incorporating the functionality provided by the recommendation framework in order to act collaboratively.

Details

Internet Research, vol. 20 no. 1
Type: Research Article
ISSN: 1066-2243

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Book part
Publication date: 19 April 2017

Heather Berry

This paper explores how key insights from highly cited and well-used frameworks that describe the strategies and structures of MNCs are reflected in the international…

Abstract

This paper explores how key insights from highly cited and well-used frameworks that describe the strategies and structures of MNCs are reflected in the international configurations of US MNCs. After reviewing existing frameworks that highlight different MNC choices regarding the integration, responsiveness, and dispersion of firm value chain activities, I perform a cluster analysis on a comprehensive and confidential database of US MNCs. The results reveal five configurations which both support the importance of key insights from existing frameworks while at the same time highlighting underexplored configuration characteristics, like the low levels of integration in US MNCs, the global sourcing arrangements for accessing foreign inputs and distribution, different approaches to regional expansion, and the limited geographic expansion of US MNCs pursuing product diversification. I argue that these underexplored characteristics suggest directions for future research to better reflect the international configuration choices of MNCs.

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Geography, Location, and Strategy
Type: Book
ISBN: 978-1-78714-276-3

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Article
Publication date: 3 January 2019

Sanjukta Choudhury Kaul, Manjit Singh Sandhu and Quamrul Alam

The design and implementation of an interpretive framework to study historically marginalized issues in management is a distinct area of research. This paper aims to…

Abstract

Purpose

The design and implementation of an interpretive framework to study historically marginalized issues in management is a distinct area of research. This paper aims to propose a multi-method interpretive framework, integrating a historiographical approach and an archival investigation, and use the case of business responses to disability in colonial and post-independence India to elucidate the proposed framework.

Design/methodology/approach

This paper provides a summary of a proposed framework for the historical study of marginalized social issues using an interpretive paradigm. It also outlines the advantages and limitations of the proposed framework.

Findings

This paper makes a methodological contribution in multi-method interpretive research design for the historical study of socially constructed issues, neglected because of deep prejudice and social exclusion, that offer complex challenges for modern businesses seeking inclusive workplace strategies.

Originality/value

This paper proposes a research framework that contextualizes social issues in history (historiographical study) and cases of business responses to these issues (archival study) for the examination of historically marginalized issues in the business–society relationship.

Details

Journal of Management History, vol. 25 no. 2
Type: Research Article
ISSN: 1751-1348

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Article
Publication date: 20 March 2020

Carla Beatriz da Luz Peralta, Márcia Elisa Echeveste, Fernando Henrique Lermen, Arthur Marcon and Guilherme Tortorella

Customer value is the key to successful innovation management. This task is considered complex and abstract. For this reason, several models have been proposed to that…

Abstract

Purpose

Customer value is the key to successful innovation management. This task is considered complex and abstract. For this reason, several models have been proposed to that end, among them, Lean approaches. Lean's background has been applied to value identification, providing many benefits. This paper aims at analyzing the practices employed to identify customer value through Lean approaches.

Design/methodology/approach

Through a systematic literature review, the main Lean practices for customer value identification were categorized based on five main streams: (1) customer development, (2) customer value, (3) lean product, (4) lean start-up, and (5) lean innovation. These practices were organized into a framework that addresses value identification based on ideation, value prospection, requirements, construction and measurement, and value delivery.

Findings

In total, 33 practices were found to support capturing the value from the customer's perception. Additionally, a discussion is provided on the complementarity and differences between practices.

Originality/value

A framework is proposed to integrate the five streams and the corresponding practices for value identification. The results provide mechanisms that can benefit practitioners to better understand the value demanded by customers during innovation management. In fact, practitioners can use the proposed framework to identify value to customers in a holistic way. Academically, the results gather research on customer value and innovation management to contribute with a novel artifact for customer value identification in operations management using Lean approaches. Finally, a future research agenda on value identification is proposed.

Details

Journal of Manufacturing Technology Management, vol. 31 no. 4
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 5 April 2021

Dirk P. Snyman and Hennie Kruger

This paper aims to present the development of a framework for evaluating group behaviour in information security in practice.

Abstract

Purpose

This paper aims to present the development of a framework for evaluating group behaviour in information security in practice.

Design/methodology/approach

Information security behavioural threshold analysis is used as the theoretical foundation for the proposed framework. The suitability of the proposed framework is evaluated based on two sets of qualitative measures (general frameworks and information security frameworks) which were identified from literature. The successful evaluation of the proposed framework, guided by the identified evaluation measures, is presented in terms of positive practical applications, as well as positive peer review and publication of the underlying theory.

Findings

A methodology to formalise a framework to analyse group behaviour in information security can successfully be applied in a practical environment. This application takes the framework from only a theoretical conceptualisation to an implementable solution to evaluate and positively influence information security group behaviour.

Practical implications

Behavioural threshold analysis is identified as a practical mechanism to evaluate information security group behaviour. The suggested framework, as implemented in a management decision support system (DSS), allows practitioners to assess the security behaviour and awareness in their organisation. The resulting information can be used to exert an influence for positive change in the information security of the organisation.

Originality/value

A novel conceptual mapping of two sets of qualitative evaluation measures is presented and used to evaluate the proposed framework. The resulting framework is made practical through its encapsulation in a DSS.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

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Article
Publication date: 20 February 2020

Tobias Kopp, Steffen Kinkel, Teresa Schäfer, Barbara Kieslinger and Alan John Brown

The purpose of this article is to explore the importance of workplace learning in the context of performance measurement on an organisational level. It shows how workplace…

Abstract

Purpose

The purpose of this article is to explore the importance of workplace learning in the context of performance measurement on an organisational level. It shows how workplace learning analytics can be grounded on professional identity transformation theory and integrated into performance measurement approaches to understand its organisation-wide impact.

Design/methodology/approach

In a conceptual approach, a framework to measure the organisation-wide impact of workplace learning interventions has been developed. As a basis for the description of the framework, related research on relevant concepts in the field of performance measurement approaches, workplace learning, professional identity transformation, workplace and social learning analytics are discussed. A case study in a European Public Employment Service is presented. The framework is validated by qualitative evaluation data from three case studies. Finally, theoretical as well as practical implications are discussed.

Findings

Professional identity transformation theory provides a suitable theoretical framework to gain new insights into various dimensions of workplace learning. Workplace learning analytics can reasonably be combined with classical performance management approaches to demonstrate its organisation-wide impact. A holistic and streamlined framework is perceived as beneficial by practitioners from several European Public Employment Services.

Research limitations/implications

Empirical data originates from three case studies in the non-profit sector only. The presented framework needs to be further evaluated in different organisations and settings.

Practical implications

The presented framework enables non-profit organisations to integrate workplace learning analytics in their organisation-wide performance measurement, which raises awareness for the importance of social learning at the workplace.

Originality/value

The paper enriches the scarce research base about workplace learning analytics and its potential links to organisation-wide performance measurement approaches. In contrast to most previous literature, a thorough conceptualisation of workplace learning as a process of professional identity transformation is used.

Details

International Journal of Productivity and Performance Management, vol. 69 no. 7
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 22 June 2010

Riccardo Natoli and Segu Zuhair

The purpose of this paper is to propose an alternative progress measure revolving around the utilisation of three key constructs: resources, infrastructure and environment.

Abstract

Purpose

The purpose of this paper is to propose an alternative progress measure revolving around the utilisation of three key constructs: resources, infrastructure and environment.

Design/methodology/approach

This paper utilises an interdisciplinary approach to construct a composite indicator to measure progress. Furthermore, a weighting technique based on public opinion, and a non‐monetary evaluation, is employed.

Findings

The findings reveal that the methodological approach employed above allows components that are vital to progress to be incorporated.

Research limitations/implications

The research could be applied to countries with regard to issues dealing with project selection and resource allocation, while it is hoped to also promote interdisciplinary research between schools.

Originality/value

The paper proposes an alternative measure of progress for nations. The advantage of the proposed method is that it has the capability to capture aspects important to progress.

Details

International Journal of Sociology and Social Policy, vol. 30 no. 5/6
Type: Research Article
ISSN: 0144-333X

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Book part
Publication date: 14 August 2014

Jane Knight

In the last decade, the speed and intensity with which regional level connections are expanding in all areas of the world has been remarkable. Higher education in Africa…

Abstract

In the last decade, the speed and intensity with which regional level connections are expanding in all areas of the world has been remarkable. Higher education in Africa is no exception. This chapter focuses on African policies and programme initiatives to further higher education regionalization. Regionalization is defined as the process of ‘building closer collaboration and alignment among higher education actors and systems in a designated area or framework, commonly called a region’. An analytical framework, consisting of functional, organizational and political approaches, is applied to the evolution of higher education regionalization at the continental level in Africa through a close examination of the progress related to the implementation of the “African Union Strategy for the Harmonization of Higher Education Programmes.” Special emphasis is given to the harmonization of degree structures and the recognition of qualifications through sub-regional qualification frameworks. Key issues and challenges such as rationales, governance, benefits and risks, unintended consequences, language, engagement for all and innovation are raised at the end of the chapter to stimulate further reflection and exploration of the complex process of higher education regionalization.

Details

The Development of Higher Education in Africa: Prospects and Challenges
Type: Book
ISBN: 978-1-78190-699-6

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Article
Publication date: 7 September 2015

TickFei Chay, YuChun Xu, Ashutosh Tiwari and FooSoon Chay

Failure in engaging shop floor employees (including supervisory staff) in lean, lacking of supervisory skills in leading workers and lacking of lean technical knowhow…

Abstract

Purpose

Failure in engaging shop floor employees (including supervisory staff) in lean, lacking of supervisory skills in leading workers and lacking of lean technical knowhow among the shop floor employees are some of the major obstacles in lean transformation. One of the reasons of inefficient lean transformation is the shortages in frameworks or plans in implementing lean. The purpose of this paper is to investigate the shortfalls in the current lean implementation frameworks.

Design/methodology/approach

The frameworks were analysed according to the following criteria: first, “What” is the approach of lean implementation, i.e. top-down or bottom-up; second, “How” to implement lean (description of steps or sequences of lean implementation along the lean journey); third, “Why” – the reason of adoption of the proposed lean tools, techniques or practices (thereafter TTPs) in each phase of lean implementation; and fourth, “Who” are the targeted internal stakeholders to use or apply the lean TTPs that were proposed in the frameworks.

Findings

Most of the current available lean frameworks were prone to top-down approach but not bottom-up. Improvement initiatives from the shop floor employees were often overlooked by researchers. In proposing their frameworks, most of the researchers have neglected the importance of “Why” aspect in the adoption of TTPs or the framework itself without giving the “reason” for each of the elements in lean implementation. Besides the aspects of “What” and “How”, the mentioned “Why” aspect is important in contributing to capability building among the shop floor employees in carrying out improvement, problem-solving or waste elimination activities. The aspect of “Who should carry out which lean TTP” was somewhat not emphasised by most of the lean researchers. In addition, the current frameworks were prone to “one-best-way” approach with lacking of contingency sense, which is one of the common criticisms against Lean Production System.

Originality/value

This paper provides a critical view on the shortfalls of current lean implementation frameworks, and proposes an insight of new criteria for future research in analysing and proposing new lean implementation framework towards lean transformation.

Details

Journal of Manufacturing Technology Management, vol. 26 no. 7
Type: Research Article
ISSN: 1741-038X

Keywords

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