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1 – 10 of over 31000Tobias Winkler, Manuel Ostermeier and Alexander Hübner
Regarding the retail internal supply chain (SC), both retailers and research are currently focused on reactive food waste reduction options in stores (e.g. discounting or…
Abstract
Purpose
Regarding the retail internal supply chain (SC), both retailers and research are currently focused on reactive food waste reduction options in stores (e.g. discounting or donations). These options reduce waste after a surplus has emerged but do not prevent an emerging surplus in the first place. This paper aims to reveal how retailers can proactively prevent waste along the SC and why the options identified are impactful but, at the same time, often complex to implement.
Design/methodology/approach
The authors follow an exploratory approach for a nascent topic to obtain insights into measures taken in practice. Interviews with experts from retail build the main data source.
Findings
The authors identify and analyze 21 inbound, warehousing, distribution and store-related options applied in grocery retail. Despite the expected high overall impact on waste, prevention measures in inbound logistics and distribution and warehousing have not been intensively applied to date.
Practical implications
The authors provide a structured approach to mitigate waste within retailers' operations and categorize the types of barriers that need to be addressed.
Originality/value
This research provides a better understanding of prevention options in retail operations, which has not yet been empirically explored. Furthermore, this study conceptualizes prevention and reduction options and reveals implementation patterns.
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Iona Yuelu Huang, Louise Manning, Vicky Wood, Katy L. James, Anthony Millington, Vasilis Grigoriadis and Shane Ward
This research aims to explore retail managers' views on how food waste (FW) management activities contribute to sustainable value creation and how the customer value proposition…
Abstract
Purpose
This research aims to explore retail managers' views on how food waste (FW) management activities contribute to sustainable value creation and how the customer value proposition (CVP) for a given food retailer interacts with their approaches to FW management.
Design/methodology/approach
A three-stage exploratory qualitative approach to data collection and analysis was adopted, involving in-depth interviews with retail managers, documentary analysis of multiple years of relevant corporate reports and email validation by seven major UK grocery retailers. Thematic content analysis supplemented by word similarity cluster analysis, two-step cluster analysis and crisp-set qualitative comparative analysis was undertaken.
Findings
FW management practices have been seen by retail managers to contribute to all forms of sustainable value creation, as waste reduction minimises environmental impact, saves costs and/or serves social needs, whilst economic value creation lies at the heart of retail FW management. However, retail operations are also framed by CVP and size of a retailer that enable or inhibit the adoption of certain FW management practices. Low-price retailers were more likely to adopt practices enabling them to save costs. Complicated cost-incurring solutions to FW were more likely to be adopted by retailers associated with larger size, high quality and a range of services.
Originality/value
This study is the first of its kind to empirically explore retail managers' perception of sustainable value creation through FW management activities and to provide empirical evidence of the linkages between retail CVP and sustainable value creation in the context of retail FW management.
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Joacim Rosenlund, Åsa Nyblom, Hanna Matschke Ekholm and Louise Sörme
Food waste is acknowledged as a major environmental issue, but the retail sector has only begun to recognise this in recent years. The purpose of this paper is to answer when, how…
Abstract
Purpose
Food waste is acknowledged as a major environmental issue, but the retail sector has only begun to recognise this in recent years. The purpose of this paper is to answer when, how and why food waste became important for retail in Sweden.
Design/methodology/approach
A mixed-methods approach was used that included a literature review, quantitative data from retail, field studies, 11 interviews and a media study consisting of newspaper articles spanning 10 years. The combined methods provided qualitative rigor and saturation.
Findings
Results show that the increased interest in the issue stems from several factors working together. These factors include the availability of data, the formation of actor networks working together, increased societal environmental awareness, attitude change amongst consumers and retail, and the role of media as an actor and a method for making the issue visible. In addition, results show how the issue surfaced further, as more data became available. Findings suggest that food waste became an environmental issue, and later, the focus shifted to finding solutions for retail.
Originality/value
The results highlight the importance for policy to implement preventive measures and strengthen incentives for retail to work with reducing food waste. Such incentives should target cheap food, education, routines, legislation and business models throughout the food chain.
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Felix Adamu Nandonde and John Kuada
The purpose of this paper is to present the findings of an exploratory qualitative study of the evolution of modern food retailing in Tanzania (from both retailers and suppliers’…
Abstract
Purpose
The purpose of this paper is to present the findings of an exploratory qualitative study of the evolution of modern food retailing in Tanzania (from both retailers and suppliers’ perspectives).
Design/methodology/approach
The qualitative case approach was used in this study. Participants were drawn from three sets of actors: retailers, local food suppliers, and government institutions. Data were collected using semi-structured interview format. Thematic qualitative analytical technique was used for the data analysis.
Findings
According to the results of the study, seven major factors that account for the evolution of modern food retail in the country were identified. These are availability of suppliers, acceptance of trade credit, innovation, lifestyle change, institutional support, convenience, and availability of consumers.
Originality/value
The study has expanded the knowledge of the evolution of modern food retail in developing economies by using the relationship marketing theory. Furthermore, the study employed some major actors in the food value chain to understand determinant factors that accelerated the evolution of supermarkets in Tanzania.
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Rene Dentiste Mueller and Amanda J. Broderick
Describes an extensive consumer survey carried out in 1993 inBulgaria, the Czech Republic and Hungary. Empirical findings provide anunderstanding of the food retail systems in…
Abstract
Describes an extensive consumer survey carried out in 1993 in Bulgaria, the Czech Republic and Hungary. Empirical findings provide an understanding of the food retail systems in Eastern Europe, consumer behaviour and consumer satisfaction with the various forms of food retailing. The cross‐cultural descriptive comparisons support and expand on current literature in East European retail systems, and bridge an information gap by incorporating East European consumer views. The analysis is particularly useful for domestic and international retailers when considering their development strategies. Primary findings show that frequency of shopping (the majority shop at least three times a week) and distance to shop (within walking distance) is due to lack of an adequate domestic infrastructure. Surprisingly, the majority of Bulgarians and Czechs use private shops most often, whereas state‐owned stores seem to be prevalent in Hungary. Perceptions of stores in terms of layout, cleanliness, atmosphere, good service, quality foods, good variety of foods, favour private shops and mirror Western perceptions about the substandard nature of Communist food retailing. Hungary is exceptional in that the best prices are perceived in state‐owned shops.
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Eunsung Kim and Scott McDonald
Maintaining food safety techniques in the supply chain management require special food safety labelling techniques during distribution in the retail food industry. The food…
Abstract
Maintaining food safety techniques in the supply chain management require special food safety labelling techniques during distribution in the retail food industry. The food products have to be of good quality and labelling inbound, manufacturing, and outbound in the supply chain contributes to this aim. The purpose of this study is to evaluate how food safety labelling is managed in Vietnam’s retail food industry with a special focus on food in Ho Chi Minh City, Vietnam. Photography was used in an observational study conducted among five separate retail market chains all located in this city. In which ways are the applications of the developed food safety labelling techniques among three separate retail food markets similar and dissimilar being accounted for? The results show that the packaging and labelling in Big C, Aeon Citimart, and Giant using the symbols of food safety build trust for their customers. The Big C indicates guidelines for VietGAP and green labelling. Aeon Citimart indicates the name of the good, expiration date and instructions for use as well as guidelines for the government factor (VietGAP) to the food safety practices in the Vietnamese food retail sector.
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Heleen Buldeo Rai, Sara Verlinde, Cathy Macharis, Penelope Schoutteet and Lieselot Vanhaverbeke
The purpose of this paper is to identify in what way logistics service providers are involved in the logistics operations of omnichannel retailers. Given the importance of…
Abstract
Purpose
The purpose of this paper is to identify in what way logistics service providers are involved in the logistics operations of omnichannel retailers. Given the importance of logistics in omnichannel retail and the complexities that it brings forth, it is unclear if the current tendency towards logistics outsourcing continues, and how logistics service providers should adapt to remain relevant in the omnichannel retail environment.
Design/methodology/approach
The research draws on both desk and field research. The authors analysed the scientific information available on omnichannel retail logistics and conducted semi-structured expert interviews with food and non-food retailers that adopt an omnichannel model.
Findings
The research demonstrates distinct differences between food and non-food retailers. While food retailers are inclined to organise fulfilment and last mile activities in-house, non-food retailers partner closely with logistics service providers. Nonetheless, the store network of non-food retailers is attracting a growing part of logistics activities, which retailers are building themselves. To sustain their relevance in the omnichannel environment and strengthen their position for the future, the authors created a competency recommendation framework for logistics service providers, in which service differentiation is proposed as a viable direction for growth.
Research limitations/implications
The research is based on insights from retailers based in the Brussels-Capital Region (Belgium) and requires further and wider testing in other contexts and geographical areas.
Practical implications
The findings have strategic importance for retailers that are developing an omnichannel retail model and logistics service providers that (aim to) serve clients and operate activities within the retail sector.
Originality/value
The research provides a holistic view of logistics in omnichannel retail by identifying insourcing and outsourcing mechanisms and developing competency recommendations to fulfilment, internal transport and last mile transport in omnichannel retail.
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Thomas Reardon and Bart Minten
The purpose of this paper is to analyze the patterns and dynamics of the diffusion of modern food retail in India.
Abstract
Purpose
The purpose of this paper is to analyze the patterns and dynamics of the diffusion of modern food retail in India.
Design/methodology/approach
The paper is based on detailed sales data from retail chains in India, short case studies of retail chains, and review of literature.
Findings
The article presents three surprises concerning modern food retail diffusion in India. First, modern retail has developed in three “waves”, with the first wave, government retail chains, starting in the 1960s/1970s, cooperative retail chains starting in the 1970s/1980s, and private retail chains in the 1990s/2000s. All three were substantial, and internationally uniquely, all three coexist in the 2000s as segments of modern retail. Second, the rise of modern private retail in India in the past six years has been among the fastest in the world, growing at 49 percent a year on average over that period, and bouncing back to growth after a dip from the recent recession. The great majority of modern private retail has arisen in 2007‐2010. Third, beside the uniqueness of the coexistence of three types of retail noted above, Indian private retail chain development has unique or rare characteristics: driven by domestic capital investment, “early” (in terms of usual international patterns) diversification into small formats, “early” penetration of small cities and even rural towns, of the food markets of the poor and lower‐middle class, and of fresh produce retail. These unique factors have helped to propel it quickly.
Originality/value
For the first time in the literature, the paper presents an analysis of: the three waves in Indian retail; detailed sales data for all leading chains; and its uniqueness.
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Felix Adamu Nandonde and John Kuada
The purpose of this paper is to describe the state of the retail sector in Sub-Saharan Africa, to point out the lack of information on some critical issues and to raise some…
Abstract
Purpose
The purpose of this paper is to describe the state of the retail sector in Sub-Saharan Africa, to point out the lack of information on some critical issues and to raise some questions about relevant topics for researchers and practitioners in the retail area for the African market.
Design/methodology/approach
This paper is comprised of a comprehensive review of the literature and integrates the fragmented body of knowledge on the area of retail internationalisation and food marketing. The gaps in the literature identified here may help to understand the sector better and develop academic research agendas on both the growth of the modern food retail sector and the agribusiness sector in Africa.
Findings
Four major topics were identified in the urban agri-food retail business in the African continent: large global retailers in Africa’s food sector; the internationalisation of African food retailers; the procurement practices of international retailers; and, the food-buying behaviour of Africa’s middle class.
Originality/value
This research paper relied heavily on grey literature such as newspapers and unpublished masters’ dissertations and PhD theses. With this material as a context, this paper provides guidance as to how scholars can advance the study of retail internationalisation in Africa, not only through further empirical and conceptual research but also by developing usable prescriptions for agribusiness value-chain actors on the continent.
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The UK food retailing sector has undergone a radical transformation over the last 70 or so years. It has become a sector dominated by very large businesses with considerable power…
Abstract
The UK food retailing sector has undergone a radical transformation over the last 70 or so years. It has become a sector dominated by very large businesses with considerable power over both the upstream and downstream supply chain. The scale and power of those leading retailers has attracted considerable academic focus and political attention. In the first two decades of the twenty-first century, global concern has emerged via a number of grand challenges including sustainability. Retailers have increasingly sought to address issues of corporate social responsibility (CSR) and sustainability, both to stave off criticism and for reasons of operational efficiency. The scale of the UK’s leading food retailers thus becomes a two-edged sword; should these retailers be co-opted in the fight for global sustainability or radically challenged as the cause of many of the problems? This chapter reviews the changing roles of food retailers, their steps in CSR and then poses the question as the future role of retailers in this changing environmental landscape.
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