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Research and interest in food loss and waste (FLW) have increased, but barriers stand in the way of firms engaging in food recovery efforts. The purpose of this study is to gain a better understanding of how firms overcome these barriers.

This study followed a qualitative, field-study-based research design in which 23 decision-makers at food-based organizations were interviewed. Quotes were extracted and categorized to develop a conceptual model of the food recovery process.

The conceptual model that evolved helps to explain decision-making related to FLW across the following dimensions: barriers to food recovery, incentives to overcome the barriers, internal processes for engaging in food recovery and external relationships influencing internal incentives and processes. In addition, the barriers and incentives were divided into operational and managerial issues.

Building on the barriers to food recovery in prior research, we explored the processes that help firms overcome these barriers. The model developed in this study is an important step toward addressing these processes and relationships. It can serve as a foundation for a variety of future studies of food recovery.

This study aims to focus on the food industry and empirically examine the mediating role of consumers’ perceived food safety on the relationship between a company’s service recovery and customer loyalty. In addition, consumers’ demographic characteristics and their influences on the relationship between perceived food safety and customer loyalty are determined.

A survey was carried out through a structured questionnaire which was administered to the public. Using a small intercept interview, a random sample of 836 usable questionnaires was collected in Greece. Exploratory and confirmatory factor analyses were applied to validate the proposed constructs. The causal relationships among constructs were examined using structural equation modeling.

According to the findings, consumers’ perceived food safety partially mediates the effect of a company’s service recovery on customer loyalty. The socio-demographic profile of consumers (gender, marital and parenthood status) also significantly influences the underlying factors of product and the loyalty attributes.

This study enriches the existing literature of food safety by examining the distinct role that consumers’ perceptions play in forming loyalty, highlighting the importance of companies’ recovery efforts. The results obtained from this analysis offer a better understanding of consumer behavior toward food safety – encouraging and supporting food companies to successfully design their marketing strategies. Food safety issues also have become increasingly important in international trade, which makes it essential to understand consumer perceptions and behavior toward food safety.

This study fills the identified literature gap and contributes to the literature, as no previous study has examined the proposed relationships in the food sector, taking into consideration food safety issues.

This paper offers quantitative evidence on how surplus food, i.e. safe food that is not sold to the intended customers, is generated and recovered within Italian manufacturing and retail firms. The purpose of this paper is to enlighten the process through which the food supply chain firms come to donate surplus food-to-food banks.

Surplus food and recoverability were defined as the key terms of the problem. In total, 12 exploratory case studies were conducted to segment the manufacturing and retail sectors, to assess recoverability in each segment, and to establish the protocols for descriptive case studies. A multiple case-study approach was used and 83 firms were investigated.

The primary source of surplus food is shown to result from products reaching the internal sell-by date, i.e. the date by which manufacturers and warehouses must supply perishable products. Donation to food banks is found to be a relevant management practice in the ambient and chilled manufacturing segments and at retail distribution centres, while frozen food companies and retail stores are found to rely nearly exclusively on waste disposal.

The degree to which our findings are specific to Italy is an issue to investigate. Future research should target surplus food management in farming and food services, and assess the cost effectiveness of alternative management channels.

The paper highlights the changes required to increase the amount of food recovered by food banks. It also summarises the steps for establishing a structured procedure for managing surplus food within firms.

The paper offers quantitative evidence on a relatively untapped yet socially relevant topic, i.e. the upstream process of food recovery and donation.

New actors have emerged in the food supply chain in response to the increased awareness of food waste and the need to distribute surplus food. The purpose of this study is to analyse the different supply chain structures that have emerged to make surplus food available to consumers.

This study adopts a qualitative multiple-case study of three new surplus food actors: a surplus food platform, an online retailer and a surplus food terminal. Data sources included interviews, documentary evidence and participatory observations.

Three different types of actor constellations in surplus food distribution have been identified: a triad, a tetrad and a chain. Both centralised (for ambient products) and decentralised supply chain structures (for chilled products) have emerged. The analysis identified weak links amongst new actors and surplus food suppliers. The new actors have adopted the roles of connector, service provider and logistics service provider and the sub-roles of mediator, auditor and consultant.

This paper contributes to research on closed-loop or circular supply chains for the reuse of products in the context of surplus food distribution.

The purpose of this paper is to explore the potential impact of food sharing platform business models and to identify the limits and barriers in measuring the impact. Using the “theory of change” (ToC) approach, this paper develops a theoretical framework that captures the activities, outputs and outcomes of food sharing platforms and links them to indicators.

The study employs a two-step methodology, which includes a website content analysis followed by two focus groups. The purpose of the website content analysis was to list a set of activities that are performed by food sharing platforms. The focus groups allow to design the ToC and to discuss limits and barriers in measuring the impact of food sharing platforms.

The study provides an overview of the main areas of impact of food sharing platforms (environmental, social, economic and political) and identifies the related outcomes. Furthermore, the paper highlights the need for the platform to manage the multifaceted tensions of food waste recovery vs prevention and the benefits of food recovery to helping hungry people vs the actual need to eradicate poverty by addressing social injustices and inequalities.

The selected sample involved in the focus group comprised a wide but not comprehensive set of stakeholders. Indeed, the obtained information cannot be generalized. In addition, the ToC approach requires a certain discretion of the facilitator and introduces the potential for partiality in conducting the analysis.

The framework helps to unbundle the complex challenge of measuring the impact of food sharing platforms and it provides managers, practitioners and policy makers with a practical tool to direct their activities toward a better impact.

From a theoretical perspective the study advances the literature on (food) sharing platforms and contributes to research on the sustainability in the food sector. It indicates the impacts a novel actor relying on digital technology can have in the food sector and points out the tensions between food recovery and prevention and the impact on poverty. The proposed framework could be a useful tool to support practitioners in understanding the trade-offs among the outcomes they aim to attain, and to identify the proper strategies to manage them.

The study analyses the role that open social innovation (OSI) perspective played for Fondazione Banco Alimentare Onlus (FBAO), a food bank in Italy, in responding to the COVID-19 crisis. It answers the following research question: how does a crisis, such as the COVID-19 pandemic, stimulate the adoption of OSI practices to revamp the activities of FBAO and facilitate appropriate solutions to carry out its social mission?

This study employs a qualitative approach. It is based on a single case study.

The study shows how COVID-19 has stimulated the adoption of OSI practices to continue to meet the social mission, creating innovative projects or finding new ways to do the same things.

The study is based on a single case study.

The paper contributes insights into the literature on OSI, examining how inbound and outbound OSI mechanisms can modify business models and increase the adaptation capacity of food banks and their effectiveness. In addition, it provides a rich context in which the social value drivers provided by OSI are studied.

This paper applies the OSI to a food bank to evaluate what this action mode produces for the food bank during a health crisis. Specifically, this is the first paper that studies the COVID-19 crisis response of a food bank from the OSI perspective, focusing on the inbound and outbound OSI processes that characterized the entire network of relationships.

This study aims to offer a research overview of circular food waste management, covering key themes and trends. It analyses state-of-the-art research in this field and proposes an agenda to guide future research.

This study outlines bibliometric analysis from a sample of 349 articles with VOSviewer and SciMat software to identify research trend topics.

The findings reveal a substantial amount of interest in this field. The main research topics relate to the recovery processes and valorisation of food waste and its conversion into renewable and cleaner materials or energy sources, towards circularity. However, these processes require consideration of social aspects that facilitate their implementation, which are currently under-researched.

Companies can target their circular food waste management by considering three key aspects. Firstly, the establishment of closer and more sustainable relationships with various stakeholders; Secondly, a regulatory framework and the support of institutions are both required for the correct implementation of circularity. Finally, what is not measured does not exist. It is therefore necessary to establish indicators to measure both the level of development of circularity in waste management and the fulfilment of the established objective.

This bibliometric analysis looks at the application of circularity principles in food waste management from a holistic perspective, considering different areas of knowledge.

Using the policy recommendations identified in the study as an analytical departure point, the study proposes a “public-private governance and sustainability model” that builds upon the policy options and develops implementation strategies for the key stakeholder institutions implementing the proposed solutions in the US food waste management ecosystem.

Within an exploratory research perspective, an affinity diagram is employed to help identify important policy recommendations identified with key policy reports. Moreover, the study employs a “meta regulation” approach that employs four essential characteristics of any regulatory instrument or approach: target, regulator, command and consequences.

The study has identified the recommended solutions identified as most effective, and developed recommended implementation strategies that could accomplish the goal of potentially reducing food waste in the US at the consumer level. The study recommends passage of federal legislation that specifies what form of administrative rule-making and enforcement process should be instituted, as well as who are the important stakeholders to be considered and authority provided in this rule-making and enforcement process.

This study offers a comprehensive “proposed public-private governance and sustainability model” addressing food waste management safety and quality date labeling implementation challenges by the enforcing federal, state and local governments, as well as collaborating with industry associations and consumer interest groups.

This chapter highlights factors, such as stakeholder engagement and changes in operating processes, which can enable retailers to implement an alternative approach to recovering and redistributing fresh surplus food.

A successful fresh surplus food redistribution program was identified as part of a larger research project on food waste and redistribution. The “Buon Fine” program of a large Italian retailer (Coop Lombardia) was described by two senior executives who were interviewed for four hours using a semi-structured questionnaire. Collected information was triangulated with corporate reports and other publications.

Coop Lombardia implemented an expanded supply chain by cooperating with municipalities and food aid organizations. Such a process differed in important ways from the traditional “food bank” model. The latter organizations collected and distributed surplus food to disfavored populations.

The findings of this chapter will help senior executives of retail trade companies to improve the sustainability of their supply chain and help policymakers address food poverty to improve food security in their territory.

The purpose of the paper is to explore how collaborations can increase the impact of food sharing platforms, which offer the potential to reduce food waste by facilitating contact between suppliers and consumers. With this comes the need to address the twofold challenge of being digital and having an economic and social-environmental mission. Thus, adopting a system perspective and recognizing stakeholders as part of a value network can maximize the generated impact.

A multiple case study analysis has been conducted on 12 food sharing platforms. Data have been collected through semi-structured interviews, triangulated with internal and external documents and content analysed.

The research outlines the systems of collaboration found in food sharing platforms characterized by two levels of actors (platform players and business players) and five different types of collaboration that can help platforms maximize their impact (boosting the network effect; capturing value; enhancing the business model; extending the type of impact; and scaling up).

The research offers important contributions for the advancement of the field, adding evidence on the opportunities offered by collaborations to generate impact for business and society in the context of the sharing economy and food industry. The research allows to identify the concept of “sustainability-oriented sharing platforms” as a subset of sharing economy platforms characterized by a dual mission and related challenges. From a managerial point of view, the study highlights how designing and implementing collaborations with the stakeholders can increase platforms' impact consistently with the life cycle and short- and long-term perspectives.