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This paper aims to test the idea generation capabilities of online text-based focus groups as compared to the traditional in-person focus groups using sustainability in the hospitality industry as the idea generation topic. Idea generation quantity and quality are analyzed and the theoretical and practical implications for the hospitality industry are discussed.

An experimental study tested the quality of ideas generated by online versus in-person focus groups. Participants were purposively sampled from the hospitality program at a large southeastern United States university and randomly assigned into one of two treatment groups: online text-based or traditional in-person focus groups. During both treatment groups participants generated ideas focused on sustainability in the hospitality industry.

The online focus group generated a comparable quantity of ideas, in addition to a similar average quality of ideas and number of good ideas.

The generation of ideas and the selection of opportunities drive the innovation process through which firms can strengthen their competitive advantage and maintain and grow market share and profitability. The results of this study may assist hospitality firms in determining which form of qualitative research delivers the highest return on investment by generating the best ideas at the lowest cost.

This paper breaks new ground by assessing the effectiveness of idea generation in online versus traditional focus groups, comparing both the quantity and quality of ideas generated from an experimental study that uses random assignment.

This study aims to explore how citizens socialise and network in relation to using and adopting e-government. The paper suggests that governments need to consider social networks when introducing e-government initiatives. Using qualitative research, this study explores the reasons, fears, motivations and factors with respect to e-government relevant to two social groups of people, those who do and those who do not have regular access to the internet in the Middle Eastern country of Jordan.

The study analyses the results of focus groups representing different social groups of Jordanian citizens across the digital divide. The focus groups followed the nominal group method to explore questions relating to e-government adoption. The nominal group method provided preliminary categorisations of responses; however, further initial and axial coding of data were used to analyse recordings of focus group transcripts.

Contrary to previous research, this study highlights the importance of considering factors that most likely appear as organizational terms, such as resistance to change, when investigating the adoption of e-government within a social community. Cultural and social themes that emerged include resistance to change, wasta (favouritism), and word of mouth (WOM). Few qualitative studies have investigated the main factors relevant to the adoption of e-government by citizens in the Middle East.

To investigate the adoption of technological innovations including e-government, this paper encourages researchers and practitioners in information technologies (IT) to consider cultural and social factors that have been rarely discussed in IT research in general and e-government in particular. Examples of these factors are wasta (favouritism) and WOM.

This study identifies and interprets the experiences and relationships of a host community to a marine national park in Sabah, Malaysian Borneo, as it transformed from a local recreation site into an international tourist destination. This chapter elaborates on an original and innovative amalgamation of qualitative methods used to collect data consisting of verbal and pictorial techniques, including focus group interviews, visitor employed photography, and an adapted Q-methodology incorporating photo-elicitation. The research design for data collection is provided as a guideline to illustrate how the study progressed through two essential parts. This study contributes to a gap in method on how to extract pictorial measures on a collective basis to systematically to produce group place meanings. Recommendations are suggested based on the challenges faced in this study. This innovative qualitative method was successful in deriving sense of place for a marine park.

Contemporary literature reveals that, to date, the poultry livestock sector has not received sufficient research attention. This particular industry suffers from unstructured supply chain practices, lack of awareness of the implications of the sustainability concept and failure to recycle poultry wastes. The current research thus attempts to develop an integrated supply chain model in the context of poultry industry in Bangladesh. The study considers both sustainability and supply chain issues in order to incorporate them in the poultry supply chain. By placing the forward and reverse supply chains in a single framework, existing problems can be resolved to gain economic, social and environmental benefits, which will be more sustainable than the present practices.

The theoretical underpinning of this research is ‘sustainability’ and the ‘supply chain processes’ in order to examine possible improvements in the poultry production process along with waste management. The research adopts the positivist paradigm and ‘design science’ methods with the support of system dynamics (SD) and the case study methods. Initially, a mental model is developed followed by the causal loop diagram based on in-depth interviews, focus group discussions and observation techniques. The causal model helps to understand the linkages between the associated variables for each issue. Finally, the causal loop diagram is transformed into a stock and flow (quantitative) model, which is a prerequisite for SD-based simulation modelling. A decision support system (DSS) is then developed to analyse the complex decision-making process along the supply chains.

The findings reveal that integration of the supply chain can bring economic, social and environmental sustainability along with a structured production process. It is also observed that the poultry industry can apply the model outcomes in the real-life practices with minor adjustments. This present research has both theoretical and practical implications. The proposed model’s unique characteristics in mitigating the existing problems are supported by the sustainability and supply chain theories. As for practical implications, the poultry industry in Bangladesh can follow the proposed supply chain structure (as par the research model) and test various policies via simulation prior to its application. Positive outcomes of the simulation study may provide enough confidence to implement the desired changes within the industry and their supply chain networks.

Focus group interviewing, an important social science research methodology dating to the 1920s, is currently experiencing renewed popularity worldwide. This paper aims to review the implementation of this qualitative assessment tool as it relates to the library environment. The article is designed to stimulate the use of focus groups in librarianship and to demonstrate the range of positive applications across various activities within this field, such as administration, cataloging, reference, internet, and other areas. The goal is to bolster recognition that this data‐gathering technique can be utilized to achieve a variety of goals.

A comprehensive search of online databases was conducted in library science and in numerous other social sciences, given the interdisciplinary nature of the topic. The salient monographic and journal literature was selected and annotated. A number of standard handbooks, textbooks, references sources, and scholarly articles were consulted to provide the background information found in the introductory essay.

The paper finds focus group interviewing can be successfully employed in a wide range of endeavors within librarianship. Relative to the other social sciences, to date libraries have underutilized the approach.

This research may be useful for librarians, library administrators, and others who are involved in planning and conducting a focus group project in order to appraise the quality of library programs, services, and policies. No other article provides this level of in‐depth review and evaluation through copiously annotated entries covering the spectrum of use throughout the library literature.

The purpose of this paper is to reflect on the experiences of conducting focus groups amongst acquaintances in naturally occurring settings, where participants were known to each other and participation was less about being recruited, and more about being there when the focus group took place.

This was a qualitative study of multi-generational experiences of teenage parenting, and used interviews and focus groups. The study took an ethnographic approach, using case studies with a small number (4) of families, plus supplementary interviews, and focus groups with teenage parents and parents-to-be.

Using focus groups in naturally occurring settings alongside other qualitative data collection affords insights into the research topic that would not otherwise be available.

The paper discusses the challenges and benefits of using naturally occurring groups, and reflects on the way the findings from these groups illuminated aspects of the study concerning relationships. It argues that naturally occurring groups have advantages over conventionally organised focus groups that contribute to a deeper understanding of relationships between members.

This paper seeks to describe how the results of the qualitative research method of focus groups may be used as conceptual data at the onset of a research study to inform researchers regarding relevant issues for future more in‐depth quantitative study.

Seven focus group sessions with a total of 50 participants were conducted, each focus group with six to eight participants. All focus groups included the homogeneous participants of new entrants to the hospitality industry. Focus group questions were inductive and naturalistic and centered on career expectations and work‐life issues. Sessions averaged 1 hour and 15 minutes and were conducted by trained graduate students.

The paper suggests that long, unpredictable hours create both work‐related and non‐work stress. Further, there is general agreement regarding the stressors and benefits associated with working in the hospitality industry.

Limitations include the use of senior, hospitality management majors, all of whom had hospitality industry employment experience, but some of whom had fewer than 1,000 hours of such experience.

This work illustrates how focus groups may fit into a larger research study involving the hospitality industry. This work also explores the common issue, but understudied topic of work‐life balance in the hotel industry. In so doing, it provides greater understanding of the issue to researchers.

The application of pervasive systems to healthcare has increased in recent years, but resistance to such systems by patients remains high. In this study, the aim is to examine patient and caregiver perceptions of this technology to further develop an understanding of the benefits and functionalities that prospective patients deem as desirable, undesirable, inadequate or in need of further development. The study was conducted as part of the European Union BraveHealth project which is developing a patient‐centred pervasive healthcare system to support cardiac patients at home in everyday life using innovative monitoring and diagnosis, thereby enabling the patient to be more proactive in health management.

Focus group studies were conducted in Italy and the Midlands area of the UK, along with a 31‐item questionnaire. The findings were categorized under seven main headings: personal profile; benefits; adoption; acceptance; risks; security, privacy and trust; and (use of) cell phone.

In the focus group study, most participants felt that there is a great future for this technology and showed positive response to the potential benefits but there are concerns over reliability, security, privacy and trust.

Even though this study constitutes only a small group of participants, the Italian and UK study does represent similar patients' and caregivers perceptions towards at‐home healthcare systems.

This paper contributes to the understanding of the benefits and functionalities that prospective patients and care‐givers deem as either desirable or undesirable.

The purpose of this paper is to investigate factors influencing manufacturing flexibility adoption and simultaneously explores some of the key issues prevailing in manufacturing flexibility adoption in Indian context. The study also stratifies critical factors for successful manufacturing flexibility adoption.

Using exploratory sequential design, a series of focus group interviews were conducted with Indian manufacturing professionals and these interviews were supplemented by 127 follow-up structured questionnaires.

Two major themes emerged from the first phase of the study – role played by some of the unexplored antecedents of manufacturing flexibility and key issues in manufacturing flexibility adoption. In the second phase, a list of factors was categorized based on their degree of importance in manufacturing flexibility adoption.

Being qualitative in nature, the study suffers from inherent risk of subjectivity associated with manufacturing practitioners. A large-scale survey and rigorous quantitative analysis would be helpful to further validate the list of factors and underlying relationships among proposed factors.

The identified list of factors and some of the key issues in manufacturing flexibility adoption can be of great help to practitioners. The stratified list of factors can be further used by academicians to develop an instrument for manufacturing flexibility adoption.

The paper identifies a set of factors that affects manufacturing flexibility adoption. It offers a basis for instrument development for manufacturing flexibility adoption and provides direction for future quantitative research in manufacturing flexibility area.