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Florence Nightingale has long been known for her contributions to the nursing field, but her pioneering work in quality management has gone virtually undiscussed. This paper addresses the significant contributions of Nightingale to the field of quality management.

The paper begins with a brief biographical background and then discusses her work during the Crimean War. Florence's approach to addressing service quality issues and her use of statistical methods are detailed. The paper then extends to her work following the Crimean War and concludes with an interesting comparative commentary relating Florence Nightingale to Dr W. Edwards Deming. Quotes from Florence's writings are interjected liberally throughout.

This paper brings a new historical perspective to the field of quality management and reveals a nineteenth century apostle of quality. The current alarm regarding quality in health care practice bears more than a fleeting resemblance to Florence Nightingale's world, 150 years ago.

While many hospitals have already experimented with some kind of quality program based on Deming's ideas, the call is out afresh to analyze processes and eliminate mistakes and other quality problems.

This historical paper provides the reader with a unique perspective on Florence Nightingale's well deserved place in quality history and the relevance of her philosophies for today.

The purpose of this paper is to show that knowledge of the Machine‐Readable Cataloguing (MARC) format is useful in all aspects of librarianship, not just for cataloguing, and how MARC knowledge can address indexing limitations of the online catalogue.

The paper employs examples and scenarios to show the usefulness of MARC knowledge among library professionals.

The paper finds that library professionals with an understanding of MARC also have an advantage in understanding how Online Public Access Catalogues (OPACs) work. With a knowledge of MARC, librarians can understand OPAC indexing limitations and develop ways to work around those limitations. An understanding of MARC bibliographic data across library specialities allows librarians to work interdependently to affect the functionality of the OPAC.

Editing/manipulating MARC data based on indexing limitations of the online catalogue can improve retrieval of library resources. Additionally, MARC knowledge and skills are transferable, even with the challenges of changing OPAC technology.

Florence Nightingale was one of the most influential women of the 19th century. She is most closely associated with the Crimean War and the subsequent development of the nursing profession. Before shewent to the Crimea, she had experienced episodes of depression. While in the Crimea she contracted brucellosis and although she returned to England a national heroine, she lived the life of an invalid for several decades. Despite her physical and mental health problems, she produced over 200 reports, pamphlets and books, not just on nursing, but on a wide variety of other topics. This phenomenal productivity has led some authors to suggest that she may have had bipolar disorder.

The purpose of this paper is to evaluate the impact of leadership development programmes, underpinned by Transformational Learning Theory (TLT).

A corpus-informed analysis was conducted using survey data from 690 participants. Data were collected from participants’ responses to the question “please tell us about the impact of your overall experience”, which culminated in a combined corpus of 75,053 words.

Findings identified patterns of language clustered around the following frequently used word types, namely, confidence; influence; self-awareness; insight; and impact.

This in-depth qualitative evaluation of participants’ feedback has provided insight into how TLT can be applied to develop future health-care leaders. The extent to which learning has had a transformational impact at the individual level, in relation to their perceived ability to influence, holds promise for the wider impact of this group in relation to policy, practice and the promotion of clinical excellence in the future. However, the latter can only be ascertained by undertaking further realist evaluation and longitudinal study to understand the mechanisms by which transformational learning occurs and is successfully translated to influence in practice.

Previous research has expounded traditional leadership theories to guide the practice of health-care leadership development. The paper goes some way to demonstrate the impact of using the principles of TLT within health-care leadership development programmes. The approach taken by The Florence Nightingale Foundation has the potential to generate confident leaders who may be instrumental in creating positive changes across various clinical environments.

Harriet Martineau analyzed the structural characteristics associated with health, sickness, medicine, occupations, and the bureaucratic administration of health care in her later writings. I concentrate here on two major examples of this type of work: England and Her Soldiers (1859a) and Health, Husbandry, and Handicraft (London: Bradbury and Evans, 1861). In this type of study, in contrast to her early non-fiction, her own illnesses and bodily difficulties are invisible. Her sympathy with the sick and ill, nonetheless, helped her maintain her interest in the topic and her sense of mission to document and discuss it.

Martineau was aided in this work through a close alliance with Florence Nightingale and together they created a public sociology with a major social impact on health, war, and occupations delivering health care. Their intellectual and personal alliance is one of the first examples of female sociologists successfully co-ordinating their work for the common good, a model also applicable to their female successors at Hull-House and the University of Chicago.

This article uses a narrative to describe the way in which one project, centred round the restoration of a collection of historic children’s books, developed into a much wider international project. It looks at the managerial issues and some of the technical issues concerned and draws a number of conclusions about how such projects can be developed. In particular it looks at the role of partnership, project management and the frequently under‐appreciated role of publicity and promotion. It examines the ways in which project partners need to agree criteria and methods of working, as well as the key role played by specialist staff and various supporting organisations.

The Victorian age in England produced an abundance of eccentrics; not least among them a Frenchman called Alexis Soyer. He was a dandy, a cook, a practical joker, a best‐selling author, a gourmet who organised soup kitchens in the Irish famine, a man‐about‐town who slaved in the Crimea as the valued assistant of Florence Nightingale, and an inventor whose patent stove is still in use after more than a hundred years.