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A variety of rising tensions have accompanied the development of the UK's flexible workforce and the debate around training for these workers is located among these competing demands. As the proportion of flexible workers in the labour market has increased, their systematic exclusion, in comparison to permanent full‐time workers, from certain types of training has been documented. This has been accompanied by widespread calls for the UK to develop a better qualified and skilled workforce. This tension — affecting in different ways the labour market, employers and workers — now has legislative equal opportunities implications. These issues are explored in a case study of the library and information sector.

Describes the extent of flexible working practices in library and information services (LIS) in the UK, drawing on a recently completed study. Outlines concerns about training expressed by managers in case study organizations and in the literature. Investigates gender and equal opportunity implications in training flexible workers when LIS continue to be dominated numerically by women, yet hierarchically by men. Discusses examples of gender‐based discrimination in training provision and allocation taken from the literature in women’s studies and business studies. Considers the potential of National Vocational Qualifications and the Library Association’s framework for continuing professional development in relation to flexible workers. Outlines the British Library Research and Development Department‐funded study investigating training for flexible LIS workers.

Reports findings of research investigating the training needs and opportunities of flexible information workers. Concludes that unless positive action is taken to address the needs of flexible information workers, they have fewer training opportunities than other workers, which has negative implications for overall levels of skill in the information labour market. Draws on quantitative data from a survey of 551 UK library and information services, and qualitative data from focus groups with flexible information workers and interviews with their managers. Argues that there are legislative, quality and workforce planning imperatives urging managers to address the needs of flexible information workers. Illustrates the differentiation in training offered to flexible and permanent full‐time workers using both quantitative and qualitative work. Presents examples from the case study organizations to offer ways to counteract these difficulties.

Flexible workers are a growing part of the library and information sector, as they are in the service sector generally. Yet their specific needs and requirements have been greatly ignored. Outlines increasing flexibility in the labour market generally and discusses flexibility in library and information services. Discusses the incidence of established flexible working patterns such as part‐time, job‐share, temporary and flexi‐time working, and also of newer work forms such as homeworking and annualized hours. Uses data from a survey of 475 library and information services with a staff of 38,008 individuals. Examines the advantages and disadvantages of flexible working, and outlines the solutions worked out by case study organizations and managers. Suggests that effective use of flexible workers in library and information services necessitates the updating of management techniques and organizational strategy.

Flexible staffing arrangements have become a permanent feature of employment in many industrial societies. This article examines how employers perceive the consequences of using flexible staffing arrangements. It presents and assesses theoretically informed hypotheses on organisational situations in which negative consequences are more likely to be perceived.

This study uses data (n = 761) from a bespoke employers survey, fielded in the Netherlands in 2019. Structural equation modelling (SEM) is used to measure and explain employers' perception of downsides to flexible staffing arrangements.

Employers report distinct downsides to the use of flexible staffing arrangements in terms of performance, management and employee well-being. Model estimates show that employers using flexible staffing arrangements to acquire specific expertise or to follow other organisations in their sector perceive more downsides.

Empirical research on employers' perception of the disadvantageous consequences of using flexible staffing arrangements is scarce. This article highlights that this practice can discourage investments in human capital and lead to a sense of insecurity among young workers. It draws attention to the relevance of distinguishing between strategic motives when trying to understand organisational behaviour regarding non-standard forms of employment.

Concerns the effects of world class manufacturing on the quality of working life of shop floor workers. Theoretically, it is grounded in the conflict between two opposing paradigms – the flexible specialisation thesis and labour process theory. Methodologically, it is based on qualitative data gathered in 1996 during in‐depth interviews with employees of a West of Ireland factory established in the use of world class manufacturing methods (fieldwork for a Masters degree minor dissertation). The results of the research indicate that the majority of world class manufacturing methods increase the intensity of work, without yielding proportionate compensation for workers. Based on these findings, the interpretation of world class manufacturing supported by labour process theory was found to be far more accurate a rendering than that promoted by the flexible specialisation thesis.

A theoretical economic model is developed to explain the disparities in flexible work scheduling observed across firms, workplaces, sectors, and time periods. Given heterogeneity in firms’ costs, the supply of flextime is determined by firms’ costs of enacting versus not adopting it. The innovative practice would be adopted if it generates net unit labor cost savings. If it is cost neutral, the extent to which the supply of flextime falls short of worker demand for it depends on the extent to which employers must accommodate employee preferences for more time sovereignty and are induced by policy incentives to switch to flexible scheduling.

Literature on small and medium enterprises (SMEs) has so far produced limited evidence on how these firms pursue their organizational flexibility with information and communication technology (ICT) and ad hoc work practices. The purpose of this paper is to contribute to the extant literature by focusing on how SMEs use flexible work practices that provide latitude with respect to when employees work, where they work and via which communication medium. Specifically, the authors analyze how such practices are related to the conditions that SMEs face in reference to their competitive environment and their patterns of ICT usage.

A survey was conducted on 304 Italian SMEs, with the aim of identifying the contextual dimensions where flexible work is chosen and the different typologies of flexible work implemented by companies.

Flexible work in SMEs is chosen for different reasons associated to different conditions in the competitive environments and in ICT usage where SMEs operate. In general, SMEs use flexible work when they are more capable of improving their external orientation toward suppliers, customers, and the entrance in new markets with ICT. This duality is more likely in the competitive environments where external orientation and information processing is more needed, namely, environments that are uncertain and complex for product and breadth of the geographical complexity (scope) covered.

In this paper, the authors offer an analysis on the contextual characterizations of flexible work practices. Future studies should disentangle more in depth the ways these characterizations are related to different ICT usages.

In uncertain and complex environments, SMEs should increase their external information processing with ICT and organizational practices that support the latitude of employees involved in boundary spanning with respect to where, when, and how they work.

This paper offers an interpretation of flexible work as an organizational mechanism used to cope with uncertain and complex environments where more external orientation is needed. This paper also shows that there are four different typologies of flexible work implemented by companies, namely, flexible work for cheaper input costs, flexible work for operational drivers, flexible work for strategic drivers, and flexible work for individual motivations, and that in some cases the conditions under which they are chosen are different.

The purpose of this article is to report findings from a major study into flexible working and to examine the link with employee engagement.

The study was conducted within seven case organizations using a mixed method of semi‐structured interviews and an electronic questionnaire.

The findings show that flexible working has an impact on employee engagement through a positive relationship with organizational commitment, job satisfaction and employee discretionary behavior.

Allowing employees a degree of choice over when, where and how much work they do has benefits for the organization. However, for these gains to be realized, support is needed for the implementation of a flexible working policy.

The study included both quantitative and qualitative data and examined the impact of flexible working from the point of view of managers and co‐workers of flexible workers, as well as those who worked flexibly themselves.

The purpose of this paper is to establish the strongly entrenched connection between hegemonic masculinity and participation in full‐time employment. It subsequently examines the extent to which male flexible workers in local government represent a challenge to this orthodoxy.

The paper reports on findings from interviews with 12 men and 13 women undertaking flexible work in a local government authority in Australia.

It was found that while two of the male flexible workers articulate alternative discourses of masculine subjectivity dissociated from participation in full‐time work, the remainder demonstrate the continued centrality of a full‐time presence in the workplace to hegemonic masculinity.

This paper argues that these findings are indicative of the continued dominance of masculinities in local government organisations.