Search results

In today's dynamic and competitive environment, innovation is a key requirement for hotels to survive, be profitable and sustain their competitive advantages. However, because the study of innovation in the hospitality industry has only developed recently, little is still known about its determining factors. Given this, this study aims to theorize and test with empirical data the effects of two key dimensions of strategic planning (i.e. participation and flexibility) on innovation.

Using a fully standardized questionnaire, data were gathered from a sample of 150 hotels in Dubai, by a professional market research firm, through face-to-face interviews. The study hypotheses are tested with partial least squares structural equation models. The study has three limitations: first, its data are cross-sectional and the analyses are post hoc; second, it uses single informants; and third, the sample was primarily from a single setting, i.e. Dubai.

The study argues that participation and flexibility in strategic planning are positively related. It also argues that flexibility is positively related to innovation and that flexibility mediates the effects of participation in strategic planning on innovation. Empirical support is found for all the examined relationships.

The study takes place in a unique setting (i.e. Dubai, United Arab Emirates) where research on organizational innovation has been rather limited to date. The findings have important implications for the stream of literature in this field and for practitioners and sustaining competitive advantages of hotels.

The purpose of this paper is to describe an approach to information technology (IT) strategic planning for libraries and institutions of higher education.

The “why, what, and how” of IT strategic planning for libraries is explained, to show the efficacy and value of long‐term IT planning and budgeting. The organization, design, processes, templates, and methodologies of IT strategic planning practices that have been proven and constantly refined through projects with academic, public, and national libraries are described.

Principles described for IT strategic planning as a team‐based enterprise learning process apply as well to the design and conduct of major IT procurements, where the organization also seeks best value IT outcomes for the long term. The approach is scalable with respect to the human resources and time required (e.g. three months, six months); the design and steps of the process; the methodologies employed; and the number, design, format, components, and contents of internal working documents and the published report(s).

IT strategic planning educates the institution about choices and consequences, decides on technology priorities and investments, makes informed decisions with confidence, and delivers consensus‐based outcomes and stakeholders' buy‐in.

The paper aims to develop the survey utilized in this research as a data collection tool for the study of organizational responsiveness.

Drawing from the operations and strategic management literature, measurement scales were developed in order to empirically test five proposed enablers of organizational responsiveness: environmental scanning, strategic planning, flexible manufacturing infrastructures, supply chain governance mechanisms, and multi‐skilled workers.

The survey produced a total of 66 responses from 59 companies in three industries: automotive suppliers, instrumentation equipment, and semiconductor components. Three of the five enablers were found to be bi‐dimensional, which produced a survey instrument with eight separate measurement scales. Coefficient alpha was observed to be within the acceptable range for all construct scales and factor analysis confirmed unidimensionality for each construct.

The survey instrument presented in this paper provides a better understanding of the processes that enable organizational responsiveness. This measurement scale will serve as a tool that will allow future researchers to more accurately operationalize the enablers of organizational responsiveness.

The ability of firms to quickly respond to changes in their external environment is a primary determinant of firm performance. This research provides important practical implications for firms wishing to maximize their levels of agility and flexibility in responding to changing environmental conditions.

Few measurement scales currently exist that can be utilized to measure and predict rates of organizational responsiveness. The survey instrument developed as part of this research provides important insights into various organizational factors that enable organizational responsiveness.

The purpose of this study is to address a timely research question by clarifying whether formal planning is a worthy approach for hotels. In so doing, the authors developed a theoretical model that extends prior research by exploring how the formal planning process influences organizational capabilities and decision-making style. The model also examines the impact of the three identified factors on planning effectiveness.

Data were collected from 175 hotels located in United Arab Emirates (UAE) and Qatar and hypotheses were tested using structural equation modeling (SEM).

The study concludes that the practice of formal planning in the tourism sector does matter and both organizational capabilities and decision-making style are important factors in predicting planning effectiveness.

Generalizations to organizations operating in other sectors, such as manufacturing or government sectors, should be drawn cautiously.

Taking into account oil price volatility and serious political crises in the region, this study provides several insights to hotel managers into how the formal planning process can influence planning effectiveness.

The findings enrich the debate on the role of formal planning in the tourism sector, which has been relatively devoid of similar studies.

The purpose of this paper is to provide, first, an explication of the interconnectivity of logistics as an element of health care disaster posturing and second, to use a context of strategic‐level planning, for supply chain management's inclusion in health care emergency management planning.

Using a review of existent literature, this work examines and expounds upon the impact of effective supply chain management processes in disaster mitigation and planning.

This paper presents a discourse in health care supply chain management's involvement in disaster mitigation by clarifying the role of logistics in strategic‐level planning.

Optimally, for a health care organization to be truly prepared for disaster, leaders must first have a sound logistics platform from whence support and sustainment are received. For an organization to be truly prepared logistically, however, there must exist a basic understanding of principles related to emergency management and health care operations.

Arguably, a critical path to success in health care supply chain readiness posturing involves evidence‐based, critically applied insight into disaster mitigation and preparations across multiple echelons of managerial responsibilities.

A key recurring problem is that little research is available or related specifically to health care logistics management. Few works can be found concerning health care supply chain management's involvement in disaster posturing. In an applied sense, the paper provides health care managers with concepts related to effective crisis mitigation.

Under currently uncertain and fast-changing environments, it is important for firms to supplement their main strategy with alternative ones so that they can quickly change courses of actions. Strategic flexibility is thus an important factor for the viability and success of firms. Although previous research has emphasized the need for strategic flexibility, some firms are reluctant to do so since it requires high investments. Existing studies on strategic flexibility have emerged from various disciplines and drawn on diverse theoretical perspectives. Due to the increasing importance of strategic flexibility, this chapter reviews and summarizes existing studies on strategic flexibility based on the applications of strategic flexibility in various business disciplines, including management and strategy, business entrepreneurship, and marketing. The authors also summarize different theoretical perspectives, including upper echelons theory, resource-based view theory, and dynamic capabilities theory, as well as their limitations.

Presents an overview of strategic organizational change (SOC) and its managerial impact on leadership, learning, motivation and productivity. Theoretical and empirical data presented are: the sources and determinants of strategic organizational change; the management implications of SOC; organizational leadership within the context of SOC; learning aspects of SOC; the impact of SOC on organizational and individual productivity; a model that explains the relationships between SOC, leadership, learning, motivation and productivity. Depicts strategic organizational change as an integrative process with all organizational elements such as human resources, systems and technologies being considered for successful change to occur. The proposed model for strategic organizational change is an attempt to link the software and hardware components of organizations. In view of the pressures being expected from the external environment and the critical vision of organizations, research suggests that top management needs to establish a flexible and adaptive infrastructure that should lead contemporary and complex organizations to optimum levels of performance. The largest barrier to “change” is not changes to technologies and work processes but changes involving people.

The concept of teams and teamwork is increasingly becoming an important key to productivity and employee satisfaction in the contemporary workplace. This paper looks at the concept of teams and teamwork and several innovative ways of using teams. Among the innovative ways of using teams are globally networked teams, team‐based strategic planning, flexible‐jobbing, the horizontal corporation, and the virtual corporation. The use of computer‐mediated communication technologies and other groupware technologies provide a workable, reliable, and flexible base of systems for creating the platforms for virtual teams and virtual organizations. An overview of current information technology available for supporting teams and which types of information technology are most valuable in enhancing the new team applications is briefly addressed. Supporting technologies include groupware for facilitating communication, supporting information storage and retrieval, and supporting decision making. Lastly, the many competitive advantages to the use of virtual teaming in the global environment as well as its managerial implications and strategic recommendations for improving the performance of virtual teams are presented.

The purpose of this paper is to create a better understanding of the strategic management behavior of top managers in small, fast‐growing manufacturing firms.

Empirical data have been collected in Sweden through both a survey of the 100 fastest growing small firms during 2000 and the development five years after (2001‐2006), as well as through structured observations of the working days of top managers in six fast‐growing manufacturing small firms.

Managers in small, fast‐growing manufacturing firms are engaged in many different activities. However, a few activities tend to take the majority of their time. These activities are either operational (for instance, activities related to production, marketing and sales) or administrative (for instance, activities related to the firms’ personnel and to financial issues). Looking at the managers’ activities from a strategy management point of view, they spend very little time on strategic activities. This finding may explain why firm growth in many cases declines or even ceases.

The paper contributes to the theoretical and empirical literature on strategic processes in small, fast‐growing manufacturing firms by showing that the majority of their managers use a “simplistic strategy”. Such a strategy may imply that these managers find it difficult to alter their originally successful operational and administrative behavior in order to develop their firms. Such managers are “stuck” in a path dependency mindset, even though the growth of their firms requires that they adopt a more flexible management strategy.

Organizations face challenges in volatile, uncertain, complex and ambiguous (VUCA) environments. It is vital to manage the change’s rate and magnitude in new and different ways to stay competitive. This study focuses on the phenomenon of scenario planning that can help organizations proactively plan for, react and adapt to VUCA forces if and when they occur.

Based on an extensive academic and practitioner literature review, we posit that corporate scenario planning involves eight different practical applications and associated benefits. These include risk identification, assessing uncertainty, organizational learning, options analysis, strategy validation and testing, complex decision-making, strategic nimbleness and innovation. We offer a novel typology and propose a more complete and holistic model of the scenario planning application and its intended outcomes. Mini-case studies from various sectors illustrate the process. The model demonstrates the relationship between different benefit-driven applications - inputs, process and output benefits – and identifies opportunities for further research.

A previous typology study classified “what” and “why” related scenario planning research and literature. However, the why or associated benefits were not broken down at any level of detail, representing a gap in explaining the actual value of this management tool. The current study proposes a novel “why” focused typology of scenario planning benefits based on an extensive literature review. The novel typology adorned several benefits of scenario planning in an integrated model explained using systems theory. These benefits included risk, uncertainty, options analysis, strategic flexibility, complex decision-making, strategy testing and validation, innovation and organizational learning.

First time in the literature, the relationship between input, process and output benefits of scenario planning is explained using systems theory. The novel typology proposed illustrates the practical applications of scenario planning in one complete model.