Search results

The purpose of this paper is to, first, explore flexible working as an important but under‐researched dimension of equality and diversity (E&D) and, second, contribute to employment relations debates by exploring organisational perspectives on flexible working and how these connect with business strategies and the regulatory context.

In depth semi‐structured interviews were conducted with 12 E&D managers in ten public and private sector organisations. Interviews explored the role of E&D managers in the construction of flexible working arrangements (FWAs) and drivers underpinning them.

Flexible working was most evident as a significant field of E&D practice where E&D was linked into business strategy and was well resourced. The key roles of E&D managers in relation to FWAs were policy innovation and monitoring. Four organisational rationales for FWAs were identified from the data. These were FWA constructed as: an individual employee benefit; a means of improving operational effectiveness; an integral part of organisational strategy; and as a means of addressing structural social inequalities.

While the sample is small, the research is of value to both researchers and policy makers, offering insights on an under‐researched area of E&D policy and practice.

This paper outlines different rationales for flexible working and shows how some organisation are able to develop flexible working policies that are more equitable and effective than other organisations.

The originality lies in the use of E&D managers as informants of organisational approaches to FWAs, which to date has been under‐researched in terms of its connection with E&D policy and practice.

The purpose of this paper is to understand how the “right to request” flexible working arrangements (FWAs), located in national policy and in organisational policy contexts, are brought to life in the workplace by employees and their managers. The authors seek to understand the nature and content of requests, the process followed in attending to requests, the scope of the arrangements which resulted and the implications for the work of both employees and managers.

The authors employ a case study method, investigating how formal “right to request” FWAs policies translate to practice within two large companies in Australia. The primary data focuses on 66 in-depth interviews with line managers, employees and key organisational informants. These interviews are triangulated with legislative, company and union policy documents.

Most requests were made by mothers returning from maternity leave. Typically their requests involved an attempt to move from full-time to part-time hours. The authors found a considerable knowledge deficit among the employees making requests and a high level of informality in the processing of requests. As a result, managers played a critical role in structuring both the procedure and the substantive outcomes of FWAs requests. Managers’ personal experience and levels of commitment to FWAs were critical in the process, but their response was constrained by, among other things, conflicting organisational policies.

The scale of the empirical research is possibly limited by a focus on large companies in the private sector.

The authors provide insight into the implementation gap between FWA policy and practice. The authors make suggestions as to how to make “right to request” policies more accessible and effective.

The “right to request” flexible working is an issue of critical importance to families, employees, managers, organisations and economies.

“Right to request” FWAs are relatively new in legislation and policy and thus the authors have an incomplete understanding of how they operate and come to life at the workplace level. The authors show a significant implementation gap between policy and practice and point to some of the critical influences on this. Among other things, the authors build new insight in relation to the interaction of formal and informal and the role and place of the direct manager in the process of operationalising the “right to request”.

Flexible return policies are offered by the manufacturers to encourage the retailers announcing a lenient returns scheme to their customers.

This study considers the distribution of durable products in a supply chain where the demand is sensitive to sales effort and retail price. Using a game theoretic framework, the paper presents an assessment of the strategic effect of flexible returns policy announced by the manufacturer under retail competition and highlights its implications on profitability.

Comparative analysis of monopolistic and duopolistic competition provides a better understanding about the repercussions and related facts on offering a flexible returns policy in these environments. It is profitable for the manufacturer to offer a flexible returns policy when there is retail competition than under monopolistic condition.

Practitioners view returns policy offered as an insurance given to the buyers and they infer it to be a better mechanism for doing business. Lenient returns policy promotes the sales by increasing the trust on the retailer and boosts up the perception of quality about the product by lowering the perceived risk for customers.

Effective product return strategies such as being lenient in terms of time, money, effort, scope and exchange can result in increased revenues, lower cost and improved profitability to the manufacturer and retailer, at the same time offering an enhanced level of customer service.

The purpose of this paper is to reflect on the underlying conflicts associated with current work‐life balance and travel‐to‐work policies, as employed in organisations in the UK.

A mixed method approach is used to ascertain whether professional work‐group cultures limit the effectiveness of work‐life balance policy, and the extent to which spill‐over is present between work‐life balance and transport preferences, especially car use. These concerns are explored empirically using an in‐depth local level quantitative‐qualitative case study of Greater Nottingham (a regional employment centre in the East Midlands region of England).

The evidence presented in this paper suggests: work‐group cultures prevent employees, especially women, from achieving work‐life balance; there is spill‐over between work and non‐work activities, creating time allocation challenges, and stress, for dual career households attempting to achieve desired work‐life balance; and specific conflicts are reported in balancing work with travel‐to‐work, especially car parking.

The research findings suggest that transport, especially employee car parking, needs to be considered a focal point in the planning and implementation of human resource (HR) policies. Employers also need to reconsider their approach to flexible working to dissolve the negative repercussions that the “choice” to work flexibly has for the careers of highly skilled workers, especially working mothers. Increases in formalised home‐based teleworking, restructuring the gender balance in management, and positive discrimination toward certain groups offer potential routes for change.

This paper provides important recommendations for employers and HR managers, designing and implementing work‐life balance policies. Transport issues, presently considered largely external from the employer perspective, have central relevance.

Drawing on existing literature and ongoing research in large corporations, examines the impact of employer work‐family policies on the career development of women. A summary of evaluation research of work‐family policies and programmes, focusing on work‐related outcomes, reveals that relatively few studies have been conducted. Further, the primary focus of existing research has been to examine such outcomes as recruitment, turnover, absenteeism, morale and job satisfaction; few studies have examined the impact of use of family‐friendly policies on career advancement. Existing data indicate there is widespread belief that use of certain work‐family policies, particularly non‐traditional work arrangements, is detrimental to career advancement. Summarizes findings regarding the validity of this belief and deems them inconclusive. Discusses the influence of supervisors and corporate culture on the work‐family interface, and presents recommendations for further research.

Although flexible work arrangements (FWAs) are widely regarded as a desirable employee benefit, questions remain about which factors drive (or attenuate) applicant attraction to them. The authors offer a novel theoretical account by advancing the concept of lay theories (i.e. mindsets) around an individual's ability to juggle work and life responsibilities, defined as beliefs that the ability to juggle is either malleable (i.e. growth) or cannot be changed (i.e. fixed), which suggests greater efficacy increases attraction.

Utilizing an experimental policy-capturing design, 86 participants each rated a series of 64 job offers (N = 5,376) with several manipulated job attributes. Participants were randomly assigned into a growth or fixed mindset condition.

Multilevel regressions revealed that a growth (vs fixed) mindset caused participants to place greater weight on flexible work scheduling policies by reporting greater attraction to jobs with flexible arrangements.

Organizations may increase applicant attraction by taking steps to ensure that the value of work–life benefits is salient, such as offering concrete examples of how policies have been used.

This study questions the assumption that those who need flexibility are more attracted to FWAs and demonstrates that beliefs around one's ability to juggle work–life demands are a unique mechanism shaping applicant attraction.

The purpose of this paper is to investigate employee perceptions of the flexibility they utilize or have available to them in an NHS Trust and relate these perceptions to the concept of control.

The paper adopts a constructivist approach and uses semi‐structured interviews, allowing employees, in their own way, to explain what flexibility policies, and practice mean to them. The paper conducted 43 interviews and one focus group across five directorates, to include a range of staff levels and job types.

The findings in this paper show that informal rather than formal flexibility was more widely used and valued; and that, although staff needed to be proactive to access formal flexibility, some staff did not see formal flexibility as relevant to themselves; and informal flexibility generated an increased sense of employee responsibility. Uses the perspective of employee control over their working lives, in order to interpret the impact of flexible working.

The paper shows that these findings may be context‐specific, and further investigation of informal flexible working is needed in different settings.

This paper shows that organizations need to communicate flexibility well, and train their managers' adequately but, critically, they need to understand what different forms of flexibility mean to employees, and how they are valued.

The paper shows the prevalence and value of informal flexible working, and its potential. Uses the concept of control to explain why different individuals value different forms of flexible working differentially.

This study seeks systematically to investigate the extent to which the documented aims of formal work‐family policies are being achieved at the level of individual employees.

Consistency between policy and practice in the case study organization was explored via an analysis of organizational documents which described work‐family policies and 20 interviews with employed women with dependent children.

Results show that the use of flexible work arrangements was consistent with aims related to balance and productivity. However, women’s experiences and perceptions of part‐time employment conflicted with policies aiming to support the same career opportunities as full‐time employees.

The nature of the organization and its policies as well as certain characteristics of the sample may limit the generalizability of findings to other sectors and groups of employees.

The research highlights the need to assess whether work‐family policies are experienced as intended, a process which may contribute to future policy development and assist human resource specialists to promote genuine balance between work and non‐work responsibilities.

The results inform the current understanding of how organizational policy translates into practice.

This paper examines and dissects eight popular conjectures about exchange rates. The conjectures are: there exists a systematic linkage between economic fundamentals and exchange rates; flexible exchange rates are unstable due to destabilising speculation; flexible exchange rates are excessively volatile; the foreign exchange market is efficient; purchasing power parity holds; volatile exchange rates are harmful to trade; depreciating exchange rates trigger a “vicious” inflationary circle; and countries with current account deficits have depreciating exchange rates. The main message is that there is weak theoretical and empirical support for the majority of the conjectures. Only one proposition, relative PPP has strong empirical support but its policy relevance is weakened by the difficulty of interpreting departures from PPP. The remaining group for which there is inconclusive support presents the greatest challenge to research and policy as it includes the first conjecture.