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The purpose of this study is to explore the information needs and behaviors of Chinese first-time mothers from the perspective of information journey theory.

This study uses the popular coding language Python to write a program to extract 366 posts published by first-time mothers in the Babytree community of China's largest maternal and infant platform. Content analysis is used to analyze and encode the collected data.

This study summarizes the information needs of first-time mothers in China specifically, which includes six aspects of health, pregnancy care, postpartum parenting, socialization, self-actualization, and entertainment. Then, based on its hierarchical and stage characteristics, more flexible information needs matrix for Chinese first-time mothers has been developed to reflect their changing 15 types of information needs more fully. Finally, it constructs the information journey model of Chinese first-time mothers including five stages.

This is the first time that information journey theory has been applied to the research on information needs and behaviors of first-time mothers. The authors have also further expanded the information seeking and acquisition phases and found new gaps in the phases to further refine the information journey model. This study can help us better understand the online information needs and behaviors of Chinese first-time mothers and provide support for organizations and online health community managers to develop new information services or improve the quality of existing services.

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-10-2021-0538.

Purpose – The transition into motherhood is a major life course event for most women, and is one that can be fraught with difficulties due to the uncertainty and instability which accompanies it. Previous research has explored what factors interplay within this transition with identity changes being considered a key attribute. By using assemblage theory, this study aims to undertake an innovative approach to conceptualising identity. Assemblage theory permitted an exploration of how an identity comes to be assembled and embodied through a mother’s relationality with the social world around her as opposed to merely exploring identity as a static entity of a fixed, organic whole as has predominantly been done previously. Assemblage theory is premised upon understanding processes of becoming as opposed to states of being and as such takes a machinic approach to understanding wholes. Rather than being organic totalities, they are conceptualised as being transient and fluid entities comprising an amalgamation of interchangeable components which collectively stabilise to make up the whole. At times of change, an individual’s ties to an identity undergo deterritorialisation, or weaken, as their sense of self and identity readjusts before then experiencing reterritorialisation once they (re)established their ties to a new identity or role. By conceptualising the mothers as assemblages in this manner, it became possible to understand how the women reconstructed their selves and identities through the situated practices and experiences in their everyday lives as they established ties to their new role as a mother.

Methodology/Approach – Results are presented from biographical narrative interviews with 10 mothers each at different stages in motherhood. The interviews focussed on inducing uninterrupted narratives detailing the lived experiences of these women as they transitioned into and across motherhood. These interviews highlighted key stages in the transition into motherhood where a woman’s identity and sense of self would become destabilised and reformulated as a result of changes in her everyday lived experiences and routines.

Findings – Transitioning into motherhood proved to be a multifaceted process that comprises numerous stages where the new mothers identities would become unstable and deterritorialise as they faced new routines in their everyday life as they became a mother and settled into the role. Four dominant themes emerged during data analysis; emotional turmoil, the reconstruction of relationships, getting comfortable with their baby as well as rediscovering the self. The women largely experienced emotional turmoil as their identities became deterritorialised and reported that the relationships they held with others around them often changed or broke down entirely. It was not until they became comfortable with their baby and their role as a mother that they were able to rediscover their ‘self’ beyond simply being a mother. Once they reached this stage in the transition their identity was able to reterritorialise, becoming more stable as a result.

Originality/Value – This study not only presents an innovative method for conceptualising identity but also demonstrates the value of assemblage theory for conceptualising identity formulation and capturing the fluid and emergent nature of such processes. It demonstrates how assemblage theory can be utilised to further understandings of the multifaceted and ongoing nature of life course transitions. This study sheds light on the potential for assemblage theory to be utilised across a range of sociological topics relating to identity formulation, with such studies having the potential to really broaden the scope of sociological understandings of identity formation and life course transitions.

Imprisonment can severely impact and disrupt women’s childbearing and parenting experiences. Building on Sykes’ (1958) “pains of imprisonment” and the expanded “gendered pains of imprisonment” proposed by feminist scholars, this chapter examines the pregnancy and mothering experiences of 18 Filipino incarcerated women. This study has illuminated women’s diverse and distinct situations expressed in three broad themes: (a) lack of control and autonomy, (b) disrupted mothering role, and (c) social networks as coping resources. The findings demonstrated how women’s institutionally imposed “prisoner identity” overshadows their pregnancy status and mothering role, exacerbated by their experiences of systemic scarcity, restricted contact with family, and limited autonomy. Finally, the results illustrated how emotional and material support from social networks (family and prison peers) helped women cope with the pains of imprisonment.

The “moral panic” generated by public response to teenage mothering marginalizes the experiences of young women as mothers, with adolescent pregnancy viewed as catastrophic for young women, their families, and society. In this analysis, focused on the experience of a group of teen women from the city of São Paulo, Brazil, the author explores how the integration of a maternal identity, shaped by Brazilian norms of “good motherhood,” with previously existing identities might lead to new aspirations and ambitions for the future or to hopelessness and despair.

Visions of the future were shaped by individual women’s structural circumstances and fell into four rough groups. Well-established adult women expressed their maternal identity through personal ambition, revealing confidence in their ability to provide “the best” for their children. Some adolescent mothers were fortunate enough to be buffered by family resources so that optimistic objectives for the future that pre-dated the pregnancy remained fairly attainable and were compatible with a “good mother” identity. For teens from less well-off families, motherhood resulted in a new-found determination to succeed in school and work, in line with ideals of Brazilian “good mothering” that focus on working hard to benefit one’s children. Women from the poorest households could or would not conjure a vision of the future, faced with the overwhelming challenges of their circumstances. The detailed, longitudinal qualitative data analyzed here reveal how the construction of maternal identity and visions of the future among adolescent mothers are shaped by the embodied experience of motherhood and pre-existing structural forces.

Based on the self-concept perspective, the purpose of this paper is to explore the process of working mothers who conduct job crafting to build new role identities and self-efficacy, which ultimately affects work-to-family enrichment. The paper further explores the moderating role of inclusive leadership.

The authors collected data at two time points. The sample for the study consisted of 216 professional working mothers in China who returned to work after the birth of their first child.

Results show that working mothers' job crafting had a positive effect on work-to-family enrichment. In addition, working mothers' role identity and role self-efficacy played mediating roles between the links. Finally, inclusive leadership moderates the indirect effect of task crafting and relational crafting on work-to-family enrichment through role identity and role self-efficacy. The positive indirect relationships are stronger in high levels of inclusive leadership.

The employers should provide opportunities, support, and freedom for working mothers to craft their jobs according to their individual demands for better self and home outcomes.

This study focuses on the job crafting of working mothers. The authors extend the consequences of job crafting to the nonwork domain. In addition, this study uncovers the influence of job crafting from the perspective of self-concept (i.e. role identity and role self-efficacy). Furthermore, the authors demonstrate the moderating role played by inclusive leadership in this process.

Explores the value of focus group methodology in a patient satisfaction initiative intended to identify quality improvement targets in a large general hospital. Analyses the transcripts from ten focus groups selected from hospital discharge lists, using simple cut‐and‐paste techniques. Finds that the focus group methodology was successful in amplifying feedback previously gleaned from surveys. Highlights patients’ tolerance of shortcomings and their appreciation of staff providing high quality care while under pressure. Concludes that patients regard the National Health Service as deteriorating generally.

This paper aims to examine the social interactions between Filipino immigrant-hosts residing in New Zealand and their visiting relatives (VRs) or guests from the Philippines using social exchange theory to understand their experiences.

This qualitative, multi-sited study used in-depth interviews to examine social interactions between Filipino immigrant-host families in New Zealand and their respective visiting relatives from the Philippines.

Hosting VRs reflects aspects of social exchange theory, and the interdependence and familial obligations related to VR travel demonstrate mutual relations of care. Maintaining relations of care within the family is an ongoing process involving intergenerational relationships that bind together immigrant-host families and their VRs.

The conceptualization of the social interactions between immigrants-hosts and VRs is not generalizable owing to the small sample size and lack of representativeness. However, despite a small sample, this qualitative inquiry uncovered a series of personal meanings and understandings attached to the maintenance of familial bonds.

As immigrant-receiving countries become more culturally diverse through migration, research about other cultures will assist tourism planners in understanding the values and actions of a more varied array of residents. A better understanding of travel experiences and interactions between immigrants and their guests may provide marketers with insights into host-guest dynamics within a VR context, thus potentially enabling tourism marketers to create better marketing campaigns.

Future studies may be undertaken from non-Western and Western perspectives that examine the social interactions between hosts and guests in the context of VR travel. Very little research has been conducted that addresses the meanings and understandings attached to these interactions from the perspectives of both hosting and visiting groups. This research highlights the importance of families in tourism, a contrast with the relative blindness of tourism scholarship toward relations of domesticity and sociality.

What separates the social interactions between family members in the context of visiting friends and relatives travel from the traditional host-guest paradigm is that it does not involve strangers. This study uses social exchange theory to examine social interactions between hosts and guests who are familiar with each other.

The objectives of the study, which focuses on reproductive health care services, are to identify factors that impede adequate access to care for migrant women and to identify possible solutions.

In this case study, problem‐based, semi‐structured individual interviews were conducted with 12 migrant women, eight staff members of non‐governmental organizations (NGOs), and eight staff members of a public hospital (physicians, nurses). The transcripts were analyzed using a grounded thematic approach.

Problems in access to services were identified in four areas: accessibility/information; institutional infrastructure; language barriers; and cultural competences.

There is a need to develop culture‐specific understanding of health amongst service providers working in public hospitals. It is also necessary to raise awareness of traditional beliefs and behavior of migrant women to maximize good quality care. A closer collaboration of hospitals and NGOs is recommended, not least in order to ensure the demand‐ and needs‐orientation, appropriateness, effectiveness, and efficiency of health care for migrant women. Migrant women mentioned different approaches to delivering care – these solutions should, where possible, be applied in practice.

The study correlates and supports knowledge from existing literature regarding possible barriers to the use of health care services by women with migrant backgrounds. Recommendations for overcoming existing barriers are also identified by research participants.

Describes how the challenge of providing rehabilitative services at reasonable costs is beginning to mount. The management of quality in rehabilitative services is therefore gaining increasing attention in the health care arena. States that if a link is implied between the above stated goal and customer satisfaction, it is imperative to evaluate quality or customer satisfaction in the context of the patient’s experience. Describes the QFD system and how it leads to a better understanding of the customer’s needs and wants. Explores the process of applying the concept of QFD to physical therapy.

To understand how Indian first-time mothers in STEM (Science, Technology, Engineering and Math) organisations returning to work cope with the perceived ideological psychological contract breaches from a work–home resources perspective.

This paper utilises interpretative phenomenological analysis (IPA) within the work–home resources (W-HR) model to analyse returning first-time mothers' lived experiences.

This study shows that significant life/work events such as childbirth/lack of career growth can trigger resource depletion at work and home and materialise in first-time mothers perceiving ideological psychological contract breaches at work. It has also been observed that key resource usage and macro support structures aid employees in attenuating work–home conflict by balancing contextual demands and personal resources. This study's participant accounts reveal that the recovery of volatile resources was possible by psychologically detaching and being silent.

The study offers a distinctive perspective by investigating the ideological PC breach experienced by first-time Indian mothers upon their organisational re-entry from a work–home resource model lens. Situated in a unique socio-cultural space and bringing forth the rich lived experiences of women working in the Indian STEM field, this paper explores how key resources shape the coping responses of first-time mothers in this context.