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1 – 10 of over 2000
Article
Publication date: 9 August 2011

Ulla Isosaari

The aim of this paper is to examine health care organizations' power structures from the first‐line management perspective. What liable power structures derive from the…

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Abstract

Purpose

The aim of this paper is to examine health care organizations' power structures from the first‐line management perspective. What liable power structures derive from the theoretical bases of bureaucratic, professional and result based organizations, and what power type do health care organizations represent, according to the empirical data? The paper seeks to perform an analysis using Mintzberg's power configurations of instrument, closed system, meritocracy and political arena.

Design/methodology/approach

The empirical study was executed at the end of 2005 through a survey in ten Finnish hospital districts in both specialized and primary care. Respondents were all first‐line managers in the area and a sample of staff members from internal disease, surgical and psychiatric units, as well as out‐patient and primary care units. The number of respondents was 1,197 and the response percentage was 38. The data were analyzed statistically.

Findings

As a result, it can be seen that a certain kind of organization structure supports the generation of a certain power type. A bureaucratic organization generates an instrument or closed system organization, a professional organization generates meritocracy and also political arena, and a result‐based organization has a connection to political arena and meritocracy. First line managers regarded health care organizations as instruments when staff regarded them mainly as meritocracies having features of political arena. Managers felt their position to be limited by rules, whereas staff members regarded their position as having lots of space and influence potential.

Practical implications

If the organizations seek innovative and active managers at the unit level, they should change the organizational structure and redistribute the work so that there could be more space for meaningful management.

Originality/value

This research adds to the literature and gives helpful suggestions that will be of interest to those in the position of first‐line management in health care.

Details

Journal of Health Organization and Management, vol. 25 no. 4
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 4 September 2007

Explores strategic and first‐line managers' perspectives on their role in human‐resource management and human‐resource development.

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Abstract

Purpose

Explores strategic and first‐line managers' perspectives on their role in human‐resource management and human‐resource development.

Design/methodology/approach

Uses information collected from 76 hotels, owned by Hilton UK, via self‐administered questionnaires to strategic and first‐line managers.

Findings

Reveals that a higher proportion of strategic managers than first‐line managers reported involvement in HR activities, despite the operational and teamwork emphasis of first‐line managers' jobs in particular. The personal level of responsibility for team members and responsibility for HR in teams is perceived to be higher among the strategic‐manager respondents than first‐line respondents. Only the strategic managers considered that HRD is viewed as important. The strategic managers rated their working relationships with HR specialists in their hotels higher than the first‐line managers did. A large majority of first‐line managers saw heavy workloads and short‐term job pressures as hindrances to involvement in HR roles.

Practical implications

Contends that there is potential for first‐line managers in Hilton's UK hotels to engage more in the HR activities that underpin the company's service culture.

Originality/value

Highlights the importance of ensuring that HR is seen as a critical component of all hospitality‐management education programs.

Details

Human Resource Management International Digest, vol. 15 no. 6
Type: Research Article
ISSN: 0967-0734

Keywords

Article
Publication date: 1 January 2007

Sandra Watson, Gillian A. Maxwell and Lois Farquharson

The purpose of this paper is to explore different levels of line manager perspectives, namely strategic and first‐line on their role in human resource management (HRM) and human…

18209

Abstract

Purpose

The purpose of this paper is to explore different levels of line manager perspectives, namely strategic and first‐line on their role in human resource management (HRM) and human resource development (HRD), and to identify enablers of and barriers to devolving HR to line managers.

Design/methodology/approach

Using a deductive approach, case study data was collected from 76 hotels, owned by Hilton UK, via self‐administered questionnaires to strategic and first‐line managers. Descriptive statistics were used to analyse the quantitative results, prior to significance tests being conducted in SPSS to identify differences in means based on managerial positions.

Findings

A number of points of divergence in opinions are revealed, implying that there is potential for the case organisation to secure greater engagement of its first‐line managers in HR roles. Reducing the workloads and short‐term job pressures of these managers, together with capitalising on the good relations with the hotel HR specialists are means to develop greater engagement. Importantly, improving all line managers’ understanding of the organisational basis of their involvement in HR may bolster their performance in HR activities.

Originality/value

This paper offers a fusion of two theoretical perspectives (HRM and HRD), in addition to identifying differences in perceptions of two different levels of line managers.

Details

Employee Relations, vol. 29 no. 1
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 3 May 2013

Andreas Wallo, Per‐Erik Ellström and Henrik Kock

The purpose of this article is to revisit data from a previous study of leadership in an industrial company that was in the process of implementing a process‐oriented, team‐based…

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Abstract

Purpose

The purpose of this article is to revisit data from a previous study of leadership in an industrial company that was in the process of implementing a process‐oriented, team‐based form of organisation. Based on these data, it aims to explore the assumption that process‐orientation implies “new” leadership behaviours and relationships with co‐workers. More specifically, it aims to focus on analysing how the managers and co‐workers understood and practised the ideas about leadership for learning and development that were introduced in connection with the new production organisation. The purpose is also to determine what factors constrained and facilitated these leadership practises.

Design/methodology/approach

The study was conducted with a large industrial company using case study methodology. The empirical material consists of 35 qualitative interviews with production managers (n=4), first‐line managers (n=14), and operators (n=17).

Findings

The results indicate that performance‐oriented leadership with a focus on facilitating adaptive learning is emphasised more than development‐oriented leadership, which facilitates critical reflection and innovative learning. Furthermore, the study suggests that the administrative workload greatly limits the potential for development‐oriented leadership. Overall, first‐line managers appear to have more in common with system administrators than leaders.

Practical implications

This study highlights the need to find a balance between performance and development in organisations. Specifically, there is a need for leaders to create opportunities and support for increased developmental learning at work. It is also necessary to emphasise critical reflection both in connection with daily operations and in the formal education of co‐workers and leaders.

Originality/value

This study demonstrates the gap between the rhetoric of new leadership and the organisational realities that leaders experience in their daily work. At the same time, the study points to the dual nature of leadership for learning and the constraints on its realisations in practise.

Details

Leadership & Organization Development Journal, vol. 34 no. 3
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 17 February 2020

Bruce H. Bader, M. Affan Badar, Suhansa Rodchua and Alister McLeod

This research brings together two streams of thought applied to decision-making: lean thinking and stakeholder theory. Both have been identified as ways to improve organizational…

Abstract

Purpose

This research brings together two streams of thought applied to decision-making: lean thinking and stakeholder theory. Both have been identified as ways to improve organizational value. Previous studies disagree regarding whether they can work together. This study investigates if managers balance stakeholders and lean thinking in decision-making.

Design/methodology/approach

This research investigates if both lean thinking and stakeholder salience share common literature by using data mining. It surveys organizations that perceive themselves as lean and have multiple diverse stakeholders to determine whether waste and salience are considered when making decisions. An ANOVA is done to see if organization type, management level, organization size, geographic location, or lean maturity has an effect on the priority of stakeholder salience or lean thinking's waste variants when making decisions.

Findings

Findings of this research are: 1) stakeholders salience criteria are considered more often than lean thinking's waste variants in decision-making by managers as a whole and in particular by middle-level managers and senior managers. However, lean thinking's waste variants are considered as often as stakeholder salience criteria by first-line managers. 2) The ranking of stakeholder salience in making decisions is not affected by organization type, respondent position, organization size, perceived lean experience, or geographic location. The organization type, organization size, lean experience, and location do not affect the ranking of lean thinking variants either. But the ranking of lean thinking's waste variants is significantly different for first-line, middle-level, and senior managers. Middle-level managers rank lean thinking higher than that of either first-line or senior-level. Because of this, middle managers have a more balanced approach in using lean thinking and stakeholder salience than other managers. 3) Stakeholder salience criteria have a significantly higher ranking than lean thinking variants in making decisions for all organization types: manufacturing and nonmanufacturing.

Originality/Value

This research demonstrates a significant disconnect exists between lean thinking and demands of stakeholders that impacts the value of an organization, and only middle-level managers bring balance and awareness of both streams of thought. An empirical instrument has been developed to balance the stakeholder salience criteria with the lean thinking variants.

Article
Publication date: 21 March 2016

Pernilla Lindskog, Annika Vänje, Åsa Törnkvist and Jörgen Eklund

– This paper aims to identify conditions affecting sustainability of Lean implementations in Swedish psychiatric healthcare, from a socio-technical perspective.

Abstract

Purpose

This paper aims to identify conditions affecting sustainability of Lean implementations in Swedish psychiatric healthcare, from a socio-technical perspective.

Design/methodology/approach

Longitudinal focus group interviews were conducted with 24 first-line managers within Swedish psychiatric healthcare. The analysis was made using Cherns’ ten socio-technical principles and a framework for sustainable development work in healthcare.

Findings

The most critical socio-technical principles for a sustainable Lean implementation were boundary location; power and authority; and compatibility. At hospital level, socio-technical principles were inhibited by the weak ownership of the Lean implementation. However, strong ownership at division level meant the same principles were supported. Unclear goals made follow-ups difficult which had negative effects on the learning processes in the Lean implementation. The role and responsibility of first-line managers were unclear in that they perceived they lacked power and authority resulting in negative effects on the participation – an important sustainability concept.

Originality/value

Empirically based papers assessing Lean implementations in psychiatry are rare. This study is a contribution to the research area of sustainable Lean implementations in healthcare. The practical implication of this study is that decision makers, senior managers, first-line managers and psychiatrists can be supported in reaching sustainable implementations of Lean.

Details

International Journal of Quality and Service Sciences, vol. 8 no. 1
Type: Research Article
ISSN: 1756-669X

Keywords

Article
Publication date: 6 November 2007

Heike Bruch and Frank Walter

The purpose of this paper is to empirically investigate hierarchical impacts on specific transformational leadership (TFL) behaviors (i.e. idealized influence, inspirational…

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Abstract

Purpose

The purpose of this paper is to empirically investigate hierarchical impacts on specific transformational leadership (TFL) behaviors (i.e. idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration).

Design/methodology/approach

Survey data on TFL, job satisfaction, and hierarchy were collected from 448 managers from a multinational corporation in Sweden.

Findings

Idealized influence and inspirational motivation occurred more frequently among upper rather than middle managers, while there were no differences for intellectual stimulation and individualized consideration. Also, idealized influence, inspirational motivation, and intellectual stimulation were more effective in strengthening subordinates' job satisfaction among upper rather than middle managers, while individualized consideration was similarly effective in both groups.

Research limitations/implications

The cross‐sectional research design precludes causal conclusions and potentially allows for common method bias. With the main research interest pertaining to hierarchical differences in TFL, however, method bias seems unlikely to fully account for the results.

Practical implications

Study results emphasize the necessity to strengthen TFL on lower managerial levels. Organizations might achieve this by cutting administrative constraints and empowering lower level leaders.

Originality/value

The study addresses repeated calls for a consideration of contextual factors in TFL research. It points to the role of hierarchy as a boundary condition of TFL.

Details

Leadership & Organization Development Journal, vol. 28 no. 8
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 3 January 2022

Yennuten Paarima, Atswei Adzo Kwashie, James Avoka Asamani and Adelaide Maria Ansah Ofei

This paper aims to examine the leadership competencies of first-line nurse managers (FLNMs) at the unit level in the eastern region of Ghana.

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Abstract

Purpose

This paper aims to examine the leadership competencies of first-line nurse managers (FLNMs) at the unit level in the eastern region of Ghana.

Design/methodology/approach

The paper is a quantitative cross-section design.

Findings

Nurse managers exhibited a moderate level of knowledge and ability to apply leadership competencies. Gender, rank, qualification, professional experience, management experience and management training jointly predicted the leadership competencies of FLNMs [(R2 = 0.158, p = 0.016]. However, only management training was a significant predictor in the model.

Practical implications

Inappropriate leadership competencies have severe consequences for patients and staff outcomes. This situation necessitates a call for a well-structured program for the appointment of FLNMs based on competencies.

Originality/value

This study is the first in Ghana which we are aware of that examined the leadership competencies at the unit level that identifies predictors of leadership competencies.

Details

Leadership in Health Services, vol. 35 no. 3
Type: Research Article
ISSN: 1751-1879

Keywords

Open Access
Article
Publication date: 14 November 2023

Bernice Skytt, Hans Högberg and Maria Engström

The Purpose of the study was to investigate the construct validity and internal consistency of the LaMI among staff in the context of elderly care in Sweden.

Abstract

Purpose

The Purpose of the study was to investigate the construct validity and internal consistency of the LaMI among staff in the context of elderly care in Sweden.

Design/methodology/approach

Questionnaire data from a longitudinal study of staff working in elderly care were used. Data were collected using the Leadership and Management Inventory. First data collection was for explorative factor analysis (n = 1,149), and the second collection, one year later, was for confirmatory factor analysis (n = 1,061).

Findings

The explorative factor analysis resulted in a two-factor solution that explained 70.2% of the total variance. Different models were tested in the confirmatory factor analysis. The final model, a two-factor solution where three items were omitted, showed acceptable results.

Originality/value

The instrument measures both leadership and management performance and can be used to continually measure managers’ performances as perceived by staff to identify areas for development.

Details

Leadership in Health Services, vol. 37 no. 5
Type: Research Article
ISSN: 1751-1879

Keywords

Article
Publication date: 12 October 2018

Eva Ellström and Per-Erik Ellström

The purpose of this study was to explore what learning-oriented leadership could mean in practice and to identify possible sources of variability in this leadership between…

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Abstract

Purpose

The purpose of this study was to explore what learning-oriented leadership could mean in practice and to identify possible sources of variability in this leadership between first-line managers (FLMs). The empirical basis of the study comprised FLMs in nursing homes for elderly care.

Design/methodology/approach

The study was carried out using a sequential mixed-method design based on interviews, observations and documentary analysis.

Findings

The study contributes an in-depth analysis of two modes of learning-oriented leadership: development-oriented and production-oriented. The two orientations represent an open and enabling pattern versus a constraining and controlling pattern of leading and organizing employee learning and development. The observed differences in learning-oriented leadership between the FLMs were interpreted in terms of the demands–constraints–choices model proposed by Stewart (1982; 1989).

Research limitations/implications

Future research should include data from employees to analyze how the mode of learning-oriented leadership shapes the conditions and opportunities for learning at work.

Practical implications

Employee learning and development issues should be clearly linked to business strategies, and it is imperative that senior managers actively support and follow up on FLMs’ work with these issues. Furthermore, there is a strong need for training and development of FLMs – formal and informal – to improve their knowledge of and skills in leading and organizing workplace learning.

Originality/value

The study adds to previous research by elaborating what learning-oriented leadership could mean in practice and how it can be theoretically understood.

Details

Journal of Workplace Learning, vol. 30 no. 7
Type: Research Article
ISSN: 1366-5626

Keywords

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