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Article
Publication date: 5 June 2017

A critical evaluation of the “short stay project” – service users’ perspectives

Helen Brown and Fiona Howlett

The purpose of this paper is to critically evaluate an innovative collaboration between health, housing and social care by exploring the “short stay project” apartments…

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Abstract

Purpose

The purpose of this paper is to critically evaluate an innovative collaboration between health, housing and social care by exploring the “short stay project” apartments from service users’ perspectives and considering the effectiveness of this service model as part of enabling provision locally.

Design/methodology/approach

The qualitative methodology for this evaluation was interpretative phenomenological analysis (Smith, 2011), critically exploring service users’ personal lived experience of the “short stay project”. Three service users (n=3) participated in semi-structured interviews.

Findings

This study has identified the “short stay project” can prevent admission into and facilitate discharge from care and health services by offering a temporary stay in self-contained, adapted accommodation. Service users found value in staying at the apartments for differing reasons. However, practitioners must address service users’ emotional and social needs as well as physical needs to reduce the risk of occupational deprivation.

Research limitations/implications

Sample size is not fully representative of the total population making transferability limited.

Practical implications

This research found there is demand for temporary housing provision for service users with health, housing and/or social care needs.

Social implications

Key drivers of demand for the service are social inequalities relating to homelessness, poverty and gender-based violence rather than the health-related issues that could have been expected. Further research into the development of effective integrated services which maximise service users’ wellbeing and occupational performance is recommended.

Originality/value

Service models which integrate health, housing and social care can be innovative and maintain service users’ independence and wellbeing in the community. Commissioners across health, housing and social care could utilise the Better Care Fund to deliver integrated services to meet rising demands.

Details

Housing, Care and Support, vol. 20 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/HCS-02-2017-0002
ISSN: 1460-8790

Keywords

  • Wellbeing
  • Integration
  • Housing
  • Independence
  • Long-term conditions
  • Re-ablement

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Article
Publication date: 4 March 2019

The value and meaning of a community drop-in service for asylum seekers and refugees

Hannah Catherine Spring, Fiona Katherine Howlett, Claire Connor, Ashton Alderson, Joe Antcliff, Kimberley Dutton, Oliva Gray, Emily Hirst, Zeba Jabeen, Myra Jamil, Sally Mattimoe and Siobhan Waister

Asylum seekers and refugees experience substantial barriers to successful transition to a new society. The purpose of this paper is to explore the value and meaning of a…

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Abstract

Purpose

Asylum seekers and refugees experience substantial barriers to successful transition to a new society. The purpose of this paper is to explore the value and meaning of a community drop-in service offering social support for refugees and asylum seekers in the northeast of England and to identify the occupational preferences of the service users.

Design/methodology/approach

A qualitative approach using semi-structured interviews was conducted with refugees and asylum seekers using a community drop-in service. In total, 18 people participated from ten countries. Data were analysed using interpretive phenomenological analysis.

Findings

The value and meaning of the service was expressed through four key areas: the need to experience a sense of community; being able to make an altruistic contribution within the community; the need for societal integration; and having the opportunity to engage in meaningful and productive occupations.

Practical implications

Community and altruism have profound cultural meaning for asylum seekers and refugees and the need to integrate, belong and contribute is paramount to successful resettlement. Community-based drop-in services can aid this at deep, culturally relevant levels. This study may inform policy and practice development, future service development and highlight potential opportunities for health and social care services provision amongst this growing population.

Originality/value

To date there are no studies that provide empirical evidence on how community-based drop-in services for refugees and asylum seekers are received. This study provides a cultural insight into the deeper value and meaning of such services, and is particularly relevant for professionals in all sectors who are working with asylum seekers and refugees.

Details

International Journal of Migration, Health and Social Care, vol. 15 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJMHSC-07-2018-0042
ISSN: 1747-9894

Keywords

  • Meaning
  • Occupation
  • Refugees
  • Asylum seekers
  • Community services
  • Cultural relevance

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Article
Publication date: 1 February 1985

Library Orientation and Instruction —1984

Hannelore B. Rader

The following is an annotated list of materials that discuss the ways in which librarians can provide library users with orientation to facilities and services, and…

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Abstract

The following is an annotated list of materials that discuss the ways in which librarians can provide library users with orientation to facilities and services, and instruct them in library information and computer skills. This is RSR's 11th annual review of this literature, and covers publications from 1984. A few items from 1983 have been included because of their significance, and because they were not available for review last year. Several items were not annotated because the compiler was unable to secure them.

Details

Reference Services Review, vol. 13 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb048903
ISSN: 0090-7324

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