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Article
Publication date: 7 December 2022

Filomena Buonocore, Marcello Russo and Davide de Gennaro

Each time there is a government change (indeed a very frequent scenario for Italy), and the leadership team of strategic offices and operations in the public administration is…

Abstract

Purpose

Each time there is a government change (indeed a very frequent scenario for Italy), and the leadership team of strategic offices and operations in the public administration is usually replaced. Using the job crafting theoretical framework, the purpose of this study is to investigate how the uncertainty generated by changes in the leadership teams of public offices shapes the public managers’ coping strategies.

Design/methodology/approach

This study adopts a deductive qualitative approach. Data for this study were collected through 47 interviews conducted with public managers working at the Italian Presidency of the Council of Ministers.

Findings

The results of the study suggest that job crafting – a proactive approach aimed at customizing the content and nature of one’s job – represents a frequent strategy that public managers undertake, drawing on the personal and contextual resources at their disposal, to reduce perceived uncertainty associated with manager transition.

Originality/value

Questions related to the positive or negative impact of managerial transitions generated conflicting opinions in the literature. The authors demonstrate that job crafting could represent a valuable strategy adopted by executive managers to cope with increasing uncertainty associated with managerial transition due to government change, especially when these strategies enable to gain valuable personal and contextual resources for managers.

Details

International Journal of Public Sector Management, vol. 36 no. 1
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 7 November 2023

Paola Briganti, Davide de Gennaro, Filomena Buonocore and Luisa Varriale

Drawing on the pay-for-performance (P4P) and job satisfaction literatures through an analysis of qualitative studies published on the topic, the purpose of this study is to…

Abstract

Purpose

Drawing on the pay-for-performance (P4P) and job satisfaction literatures through an analysis of qualitative studies published on the topic, the purpose of this study is to investigate the effect of a P4P-based system on job satisfaction and dissatisfaction among health care workers.

Design/methodology/approach

A meta-synthesis of the qualitative literature was conducted to investigate health care workers' opinions, perceptions and behaviors and fully understand what processes generate job satisfaction or dissatisfaction under P4P systems.

Findings

The findings suggest that P4P systems impact the job (dis-)satisfaction of health care workers based on the institutional, organizational, geographic and cultural context of reference. Specifically, job satisfaction – and thus motivation, occupational well-being and work engagement – can occur when the context is supportive, whereas job dissatisfaction – and thus work stress and pressure, burnout and work-life balance issues and distraction – is generated in the case of unsupportive contexts. Moreover, the findings suggest a virtuous/vicious circle whereby job satisfaction leads to positive performance and further fuels job satisfaction, while conversely job dissatisfaction generates worse performance, and this further worsens worker satisfaction.

Originality/value

There is a lack of studies comparing and analyzing current evidence on the job (dis-)satisfaction of health care workers operating in different contexts based on the reward system. This is the first research to analyze a significant number of studies with reference to the relation between P4P and job (dis-)satisfaction, which are topics in need of further study and investigation in health care settings around the world.

Details

International Journal of Public Sector Management, vol. 36 no. 6/7
Type: Research Article
ISSN: 0951-3558

Keywords

Abstract

Details

Cross-Cultural Undergraduate Internships
Type: Book
ISBN: 978-1-80455-356-5

Article
Publication date: 9 March 2015

Marcello Russo, Filomena Buonocore and Maria Ferrara

The purpose of this paper is to explore antecedents, namely reasons for/against error reporting, attitudes, subjective norms, and perceived control, of nurses’ intentions to…

1165

Abstract

Purpose

The purpose of this paper is to explore antecedents, namely reasons for/against error reporting, attitudes, subjective norms, and perceived control, of nurses’ intentions to report their errors at work.

Design/methodology/approach

A structured equation model with cross-sectional data were estimated to test the hypotheses on a sample of 188 Italian nurses.

Findings

Reasons for/against error reporting were associated with attitudes, subjective norms and perceived control. Further, reasons against were related to nurses’ intentions to report errors whereas reasons for error reporting were not. Lastly, perceived control was found to partially mediate the effects of reasons against error reporting on nurses’ intentions to act.

Research limitations/implications

Self-report data were collected at one point in time.

Practical implications

This study offers recommendations to healthcare managers on what factors may encourage nurses to report their errors.

Social implications

Lack of error reporting prevents timely interventions. The study contributes to documenting motivations that can persuade or dissuade nurses in this important decision.

Originality/value

This study extends prior research on error reporting that lacks a strong theoretical foundation by drawing on behavioral reasoning theory.

Details

Journal of Managerial Psychology, vol. 30 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 24 March 2012

Marcello Russo and Filomena Buonocore

The central aim of this paper is to test a model in which work‐family enrichment is associated with lower levels of professional turnover through higher levels of job satisfaction…

3419

Abstract

Purpose

The central aim of this paper is to test a model in which work‐family enrichment is associated with lower levels of professional turnover through higher levels of job satisfaction and professional commitment.

Design/methodology/approach

The bootstrap procedure for estimating indirect correlations in multiple mediator models was used to test the hypotheses.

Findings

The findings show that nurses experiencing high levels of work‐family enrichment are likely to report lower intentions to leave their profession by virtue of their higher levels of professional commitment.

Research limitations/implications

The research relies on a cross‐sectional design with a single source of data.

Practical implications

The research suggests that management should foster work‐family enrichment since this appears to be linked to decreased turnover intentions.

Social implications

There is a shortage of nurses in Italy and many other countries, which has negative consequences for high‐quality nursing care and costs of the healthcare system, and the results of the present study suggest ways in which nurse retention could be improved.

Originality/value

This study contributes to work‐family literature by addressing the relationship between work‐family enrichment and professional‐related outcomes.

Content available
Book part
Publication date: 18 August 2023

Abstract

Details

Cross-Cultural Undergraduate Internships
Type: Book
ISBN: 978-1-80455-356-5

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