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This paper presents new evidence that the error in estimating the economic welfare of a transport scheme can be very large. This is for two reasons. Firstly when cost changes are large the income effect can be significant. This means the change in consumer surplus is no longer a good estimate of the compensating variation — the true measure of welfare benefit. Secondly, in the presence of large cost changes estimating the change in consumer surplus using the Rule of Half can lead to large errors. The paper uses a novel approach based on stated choice and contingent valuation data to estimate the size of this error for the situation of the provision of fixed links to islands in the Outer Hebrides of Scotland.

This chapter models the number of ferry round trips per day in order to make suggestions for future ferry schedules for an island – in this case Bornholm. Calendar effects, including the effect of moving religious holidays, as well as the overall annual level of economic activity, are taken into account. The model for the number of round trips per day is also applicable to the number of passengers per day. If the number of passengers (and arrivals) per day is forecast, this may be used as a basis for forecasting daily, weekly and monthly activity levels for service providers at the destination, including service providers in the accommodations sector. For islands, data for all passengers to/from the destination may be available (ferries and airlines). Based on these daily, weekly or monthly passenger numbers, both domestic and international numbers may be modelled and forecast. Other destinations may model and forecast daily, weekly and monthly international arrivals by air in order to support decisions at the destination site.

Domestic tourism has been a prominent form of tourism in the archipelagos. Its dominance has at times been considered to be a limitation causing seasonality. The pandemic has changed many things in this regard. Travelling closer to home and domestic tourism have become even more the norm, and domestic tourism is now seen as a blessing. The role of domestic tourism to restart island tourism was investigated by using a group of islands in the central Mediterranean region. Interviews held with stakeholders and secondary data have shown that island to island domestic tourism was key for such destinations to restart tourism – a major economic sector on such islands. As the pandemic rages on, domestic tourism is expected to increase. This is galvanised by the safe environment found on islands where local populations have been fully vaccinated, the pristine natural environment which is highly sought after following a long period of staying indoors, opportunities of self-catering accommodation with full amenities as well as connections gained between islands. Domestic tourism might be also favoured due to its potential to contribute in reducing emissions which is key for the tourism sector to contribute to the European Green Deal targets. However, several challenges need to be addressed. These include addressing seasonality by targeting domestic tourists also off season through adequate packages focusing on diverse niches comprising ecotourism, ensuring reliable and sustainable sea transport services and better management of the natural environment.

The purpose of this research is to explore the utility of autonomous transport across two independent airframe maintenance operations at a single location.

This study leveraged discrete event simulation that encompassed real-world conditions on a United States Air Force flight line. Though the Theory of Constraints (TOC) lens, a high-demand, human-controlled delivery asset is analyzed and the impact of introducing an autonomous rover delivery vehicle is assessed. The authors’ simulations explored varying numbers and networks of rovers as alternative sources of delivery and evaluated these resources’ impact against current flight line operations.

This research indicates that the addition of five autonomous rovers can significantly reduce daily expediter delivery tasks, which results in additional expertise necessary to manage and execute flight line operations. The authors assert that this relief would translate into enhancements in aircraft mission capable rates, which could increase overall transport capacity and cascade into faster cargo delivery times, systemwide. By extension, the authors suggest overall inventory management could be improved through reduction in transportation shipping time variance, which enhances the Department of Defense’s overall supply chain resilience posture.

When compared against existing practices, this novel research provides insight into actual flight line movement and the potential benefits of an alternative autonomous delivery system. Additionally, the research measures the potential savings in the workforce and vehicle use that exceeds the cost of the rovers and their employment.

COVID-19 has hard-hit the global economy when the majority of developed countries could not demonstrate effective resolutions even a year after the outbreak. This study aims to present how government or policymakers could minimize the negative impacts of major incidents (pandemic) and speed up the process of recovery. It was also intended to identify effective strategies for crisis management.

A mixed research method was applied. Qualitative research studies of interviews were used to collect primary data from the stakeholders while archival research method of textual and documental information was used for secondary data on the pandemic facts.

The impacts of the governmental and enterprise actions with a focus on effective mega-crisis management strategies were structured based on the three themes, namely, appropriate measures, timely decisions and the role of the government. These strategies can minimize the destruction to the economy (or organization) while stabilize the emotional and psychological aspects of the people during the crisis and lead the society back on track once the crisis starts to diminish.

The experience of Macao in successfully responding to the crisis of pandemic provides constructive references to policymakers on the set up of timely strategic plans and business management on remedy actions, particularly to regions where the pandemic is still out of control.

This paper studies tourism‐related service processes from the customer’s perspective, acknowledging the extraordinary and hedonic nature of these offerings. Instead of looking at a chronological journey of different service phases, the entire tourist experience is analysed in a socio‐cultural context. By revealing this deeper context, the study provides an alternative explanation of customers’ perceptions of tourism destinations and service providers.

The purpose of this paper is to understand how design of housing development affects a sense of neighbourhood.

Questionnaire surveys were carried out in two residential communities in Hong Kong with very different design concepts and the results were analysed by ANOVA model.

The residential community with substantial open space allocation creates a greater sense of neighbourhood, even though this community is located in a rather remote part of the city.

The sample size is relatively small and in the future more communities should be included. In addition, international comparison can be made, especially with other Asian cities.

The findings provide a new perspective to the private developers in their design practice. To the government, more encouragement should be given to the private sector in promoting good community design,

This is one of the few papers that looks at the correlation between housing design and residents' feelings of their neighbourhood in Asia.

It is commonplace to assert that the civilization of our time has been, at least in what is generally called the western world, profoundly marked by the emergence and the spread of the private motor car. Its invention was first a technical achievement which the socio‐economic structure of the expiring 19th century was still unable to absorb; brilliant minds of that period wondered whether it represented a passing fad of the rich, a non‐viable gadget of tinkering mechanics or, at the best, a high‐speed instrument for working off accumulated aggressiveness that should be confined to an isolated race track rather than let loose on innocent road users. It took but a decade to discover that not only was the automobile here to stay, but that it represented a powerful force, destined to upset the existing economic and social order by the impact of its contribution to the mobility of the masses and to the equalization of their living habits. It is not an exaggeration to assert that tourism owes its universal appeal, as well as its broad availability, to the transformation of the motor car from an object of conspicuous consumption of a few privileged fanciers to an indispensable tool for work and recreation of the entire population.

This paper seeks to apply a systemic approach to study human‐map‐space interactions that will benefit the design of a wayfinding map.

This paper presents a case study that was based on Van Bockstaele et al.'s sociocybernetic theory as a research framework to map study. Van Bockstaele et al.'s theory suggests that an individual's behaviour derives from a cognitive system that consists of latent (background thinking process) and patent (amplified language or action that communicates with the public) action. To observe and understand an individual's action, the observer must also consider cognitive systems. Applying this theory, the process of individuals using maps to solve wayfinding tasks within the City of Fremantle, Western Australia was observed. The study involved observing 30 international students who use three maps, each of which presents iconic, symbolic, and iconic and symbolic representations, to locate four destinations in the city.

Findings suggest that external systems such as maps and the actual environment affect an individual's latent and patent actions, while their behaviour affects the way they perceive the external systems.

This paper addresses the complexity of systems involved in the process of an individual using maps to solve wayfinding tasks in the actual environment.

This study provides graphic and information designers with a substantial understanding of human‐map‐space interactions based on systemic perspectives.

The application of sociocybernetics is uncommon in map studies. This paper provides a link between the two disciplines.