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Book part
Publication date: 14 August 2017

Galit Meisler, Eran Vigoda-Gadot and Amos Drory

This chapter builds on previous research that conceptualized organizational politics as an organizational stressor. After reviewing the studies that integrated the occupational…

Abstract

This chapter builds on previous research that conceptualized organizational politics as an organizational stressor. After reviewing the studies that integrated the occupational stress literature with the organizational politics literature, it discusses the negative implications of the use of intimidation and pressure by supervisors, implications that have generally been overlooked. Specifically, the chapter presents a conceptual model positing that the use of intimidation and pressure by supervisors creates stress in their subordinates. This stress, in turn, affects subordinates’ well-being, evident in higher levels of job dissatisfaction, job burnout, and turnover intentions. The stress also reduces the effectiveness of the organization, reflected in a high absenteeism rate, poorer task performance, and a decline in organizational citizenship behavior. The model also maintains that individual differences in emotional intelligence and political skill mitigate the stress experienced by subordinates, resulting from the use of intimidation and pressure by their supervisors. In acknowledging the destructive implications of such behavior in terms of employees’ well-being and the productivity of the organization, the chapter raises doubts about the wisdom of using it, and advises supervisors to rethink its use as a motivational tool. Implications of this chapter, as well as future research directions, are discussed.

Details

Power, Politics, and Political Skill in Job Stress
Type: Book
ISBN: 978-1-78743-066-2

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Book part
Publication date: 17 September 2014

Gerald R. Ferris, Shanna R. Daniels and Jennifer C. Sexton

Although employee race has been an actively investigated area of scientific inquiry for decades, a thorough and informed understanding of the role of race in the organizational…

Abstract

Although employee race has been an actively investigated area of scientific inquiry for decades, a thorough and informed understanding of the role of race in the organizational sciences has eluded us for a number of reasons. The relationship of race and stress in organizations is a prime example of this neglect and deficiency in our knowledge base, as little work has been done in this area. We attempt to address this limitation in the literature by proposing an inductively derived, review-centric framework that attempts to articulate the multiple intermediate linkages that explain the process dynamics taking place in the relationship between employee race and health and well-being in organizations. We argue that socialization processes, social networks, information and resource access, and mentoring contribute to distance and differences between racial minorities and nonminorities concerning control, reputation, performance, and political understanding and skill, which in turn, creates barriers to success, and increased stress and strain for racial minorities. The implications of this framework along with directions for future theory and research are discussed in this chapter.

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The Role of Demographics in Occupational Stress and Well Being
Type: Book
ISBN: 978-1-78350-646-0

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Book part
Publication date: 1 July 2014

Gerald R. Ferris, John N. Harris, Zachary A. Russell, B. Parker Ellen, Arthur D. Martinez and F. Randy Blass

Scholarship on reputation in and of organizations has been going on for decades, and it always has separated along level of analysis issues, whereby the separate literatures on…

Abstract

Scholarship on reputation in and of organizations has been going on for decades, and it always has separated along level of analysis issues, whereby the separate literatures on individual, group/team/unit, and organization reputation fail to acknowledge each other. This sends the implicit message that reputation is a fundamentally different phenomenon at the three different levels of analysis. We tested the validity of this implicit assumption by conducting a multilevel review of the reputation literature, and drawing conclusions about the “level-specific” or “level-generic” nature of the reputation construct. The review results permitted the conclusion that reputation phenomena are essentially the same at all levels of analysis. Based on this, we frame a future agenda for theory and research on reputation.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-78350-824-2

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Book part
Publication date: 19 August 2021

Diane A. Lawong, Gerald R. Ferris, Wayne A. Hochwarter and John N. Harris

Work environments, which are widely acknowledged to exert strong influences on employee attitudes and behavior, have been studied since the initiation of formal work entities…

Abstract

Work environments, which are widely acknowledged to exert strong influences on employee attitudes and behavior, have been studied since the initiation of formal work entities. Over this time, scholars have identified myriad impactful internal and external factors. Absent though are investigations examining economic downturns despite their acknowledged pervasiveness and destructive effects on worker performance and well-being. To address this theoretical gap, a multistage model acknowledging the impact of recessions on workplace responses, response effects, and environmental considerations is proposed. Inherent in this discussion is the role of economic decline on reactive change processes, the nature of work, and the structure and design of organizations. These significant changes affect employee attitudes and behaviors in ways that increase the political nature of these work environments. Organizational factors and employee responses to heightened recession-driven politics are discussed. Additionally, theoretically relevant intervening variables capable of influencing work outcomes are described. The chapter is concluded by discussing the implications of this theoretical framework as well as directions for future research.

Article
Publication date: 22 December 2022

Senyao Sang and Lingjun Huang

This study aims to explore the tourist’s liminal experience on a ferry and form a conceptual framework of liminal experience in the mobile liminal setting from the perspective of…

Abstract

Purpose

This study aims to explore the tourist’s liminal experience on a ferry and form a conceptual framework of liminal experience in the mobile liminal setting from the perspective of island tourists.

Design/methodology/approach

To address the purpose of taking the ferry from Zhoushan Island to Sijiao Island in China as the part of research, a qualitative method research design was used, including participatory observation, in-depth interviews and online data from social media.

Findings

Ferry as a mobile liminal space on the sea provides tourists to experience liminality by perceiving unique time construction, the overlap of physical and figurative space, the sense of liminal community and perceived existential authenticity, embodied spatial practices and perceived liminal benefits and costs under the specific social and cultural contexts.

Practical implications

This study proposes that tourism planners should strengthen tourists’ liminal experience on the ferry through integrated shipscape planning, including ship space planning, theme design and product development, which can make the ferry to be a meaningful place brand.

Originality/value

This study not only confirms that taking tourism public transport such as a ferry is a rite of passage for tourists before entering the island destination but also points out that public transport is a tourist attraction with time, space and social meaning for tourists.

目的

本研究将从岛屿游客的角度探讨游客在渡船上的阈限体验, 并探讨移动阈限环境中的阈限体验概念框架。

设计

本研究以舟山岛至泗礁岛的渡轮为研究田野, 采用了包括参与性观察、深度访谈和社交媒体数据在内的定性数据收集开展研究。

结论

在特定的社会和文化情境下, 独特的时间结构感知、物理和形象空间的重叠、阈限社区感和存在本真感知、具身空间实践以及阈限利益和成本共同构成了游客的轮渡阈限体验。

现实意义

本研究建议, 旅游规划者应通过综合的船舶景观规划, 包括船舶空间规划、主题设计和产品开发, 加强游客在渡轮上的阈限体验, 从而使渡轮成为一个有意义的地方品牌。

原创性

这项研究不仅证实了像渡轮一样乘坐旅游公共交通工具是游客进入目的地之前的一种通行仪式, 而且还指出公共交通是一个具有时间、空间和社会意义的旅游景点。

Propósito

Este estudio explorará la experiencia liminar del turista en un ferry y formará un marco conceptual de la experiencia liminar en el entorno liminar móvil desde la perspectiva de los turistas de la isla.

Diseño

Para abordar el propósito, de tomar el ferry de la isla de Zhoushan a la isla de Sijiao en China como el campo de investigación, se empleó un diseño de investigación de métodos cualitativos, incluyendo la observación participativa, entrevistas en profundidad, y los datos en línea de los medios de comunicación social.

Resultados

El ferry, como espacio liminar móvil en el mar, permite a los turistas experimentar la liminaridad percibiendo una construcción temporal única, la superposición del espacio físico y figurativo, el sentido de comunidad liminar y la autenticidad existencial percibida, las prácticas espaciales encarnadas y los beneficios y los costes liminares percibidos en los contextos sociales y culturales específicos.

Implicaciones practicas

Este estudio propone que los planificadores turísticos refuercen la experiencia liminar de los turistas en el ferry mediante una planificación integrada del paisaje naval, que incluya tanto la planificación del espacio del barco como el diseño temático y el desarrollo de productos, lo que puede hacer que el ferry se convierta en una marca de lugar significativa.

Originalidad

Este estudio no sólo confirma que tomar un transporte público turístico como el ferry es un rito de paso para los turistas antes de entrar en un destino insular, sino que también señala que el transporte público es una atracción turística con un significado temporal, espacial y social para los turistas.

Article
Publication date: 4 June 2020

Eva McGrath, Nichola Harmer and Richard Yarwood

The purpose of this paper is to highlight the use of small river ferries as an under-researched but novel mode of travel which enhances and brings new dimensions to tourist…

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Abstract

Purpose

The purpose of this paper is to highlight the use of small river ferries as an under-researched but novel mode of travel which enhances and brings new dimensions to tourist experiences of travelling landscapes.

Design/methodology/approach

The study used a mixed methods approach including participant observation, a survey and interviews with ferry users and staff at one river crossing in South West England.

Findings

The ferry attracts tourists as a different and practical mode of transport. The river crossing provides an experience of being on water, and the material structure of the ferry significantly shapes on-board interactions whilst providing new perspectives of place.

Research limitations/implications

This article draws on data collected for a study of ferry crossings conducted at three sites in Devon and Cornwall, England, using multiple methods. The material presented in this article focuses on one site and draws on four interviews, twelve reflection cards and observations.

Social implications

The research highlighted the extent to which the ferry is dependent on tourist use. At the same time, it reveals the extent to which the crossing enriches the tourist experience and celebrates a ferry’s contribution to local place-making.

Originality/value

The majority of research on ferry crossings focuses on commuter experiences, marine crossings and larger passenger vessels. This article makes an original contribution to literature on ferries, as it offers a perspective on tourist experiences of river ferry crossings, reveals how the ferry structure influences interrelations on-board and provides distinctive insights into place through a focus on movement across water.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 14 no. 3
Type: Research Article
ISSN: 1750-6182

Keywords

Content available
Article
Publication date: 23 November 2018

Chin-Shan Lu, Ho Yee Poon and Hsiang-Kai Weng

This study aims to propose a safety marketing stimuli-response model to explain passengers’ safety behavior in the ferry services context.

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Abstract

Purpose

This study aims to propose a safety marketing stimuli-response model to explain passengers’ safety behavior in the ferry services context.

Design/methodology/approach

Structural equation modeling was conducted to examine the impact of safety marketing stimuli on passengers’ safety awareness and behavior by using data obtained from a survey of 316 ferry passengers in Hong Kong.

Findings

The authors found that passengers’ perceptions of ferry safety marketing stimuli positively affected their safety awareness and safety awareness positively affected passengers’ safety behaviors. Specifically, they found that safety awareness played a mediating role in the relationship between ferry safety marketing stimuli and passengers’ safety behaviors.

Practical/implications

The empirically validated scales can be adapted to practices of safety marketing, while providing helpful information for ferry operators to evaluate their efforts of safety marketing and implications for improvement.

Originality/value

According to the authors' knowledge, this study is one of the first attempts to fill this research gap by empirically validating and theoretically conceptualizing measures of safety marketing stimuli based on the marketing stimulus-response model.

Details

Maritime Business Review, vol. 3 no. 4
Type: Research Article
ISSN: 2397-3757

Keywords

Content available
Article
Publication date: 14 March 2022

Sofiane Laribi and Emmanuel Guy

The article investigates factors associated with the relative success in adopting two specific alternative marine energies (liquefied natural gas [LNG] and electric batteries) in…

Abstract

Purpose

The article investigates factors associated with the relative success in adopting two specific alternative marine energies (liquefied natural gas [LNG] and electric batteries) in the Norwegian ferry market. This specific market segment is an interesting case study as its national-flagged fleet boasting the largest number of ships using alternative marine energies in comparison with the other countries of the region and the world.

Design/methodology/approach

A database tracking the yearly deployment of ships using a different combination of LNG and electric batteries was built from shipping lines’ online information and grey literature. The technological adoption approach was used to categorize different groups of users at each step of the adoption process and identify which factors separate the early adopters from the other groups of end-users. The compiled data allow tracing the changing distribution of Norwegian ferry operators along the conceptualized technology adoption curve.

Findings

Results indicated that the Norwegian ferry market matches required conditions to pass the “chasm” of uncertainties associated with transitioning to new technology. Some disparities between the adoption of LNG and the electric batteries in the Norwegian ferry markets are observed.

Originality/value

To the authors’ knowledge, no study has explored the adoption of new energies in the maritime industry based on the technology adoption process through a similar perspective. The analysis is helpful to shed light on the barriers associated with a high level of uncertainties when it comes to adopting new marine energies.

Details

Maritime Business Review, vol. 8 no. 1
Type: Research Article
ISSN: 2397-3757

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Book part
Publication date: 14 August 2017

Zinta S. Byrne, Steven G. Manning, James W. Weston and Wayne A. Hochwarter

Research on perceptions of organizational politics has mostly explored the negative aspects and detrimental outcomes for organizations and employees. Responding to recent calls in…

Abstract

Research on perceptions of organizational politics has mostly explored the negative aspects and detrimental outcomes for organizations and employees. Responding to recent calls in the literature for a more balanced treatment, we expand on how positive and negative organizational politics perceptions are perceived as stressors and affect employee outcomes through their influence on the social environment. We propose that employees appraise positive and negative organization politics perceptions as either challenge or hindrance stressors, to which they respond with engagement and disengagement as problem-focused and emotion-focused coping strategies. Specifically, employees who appraise the negative politics perceptions as a hindrance, use both problem- and emotion-focused coping, which entails one of three strategies: (1) decreasing their engagement, (2) narrowing the focus of their engagement, or (3) disengaging. Although these strategies result in negative outcomes for the organization, employees’ coping leads to their positive well-being. In contrast, employees appraising positive politics perceptions as a challenge stressor use problem-focused coping, which involves increasing their engagement to reap the perceived benefits of a positive political environment. Yet, positive politics perceptions may also be appraised as a hindrance stressor in certain situations, and, therefore lead employees to apply emotion-focused coping wherein they use a disengagement strategy. By disengaging, they deal with the negative effects of politics perceptions, resulting in positive well-being. Thus, our framework suggests an unexpected twist to the stress process of politics perceptions as a strain-provoking component of employee work environments.

Details

Power, Politics, and Political Skill in Job Stress
Type: Book
ISBN: 978-1-78743-066-2

Keywords

Book part
Publication date: 24 July 2020

Wayne A. Hochwarter, Ilias Kapoutsis, Samantha L. Jordan, Abdul Karim Khan and Mayowa Babalola

Persistent change has placed considerable pressure on organizations to keep up or fade into obscurity. Firms that remain viable, or even thrive, are staffed with decision-makers…

Abstract

Persistent change has placed considerable pressure on organizations to keep up or fade into obscurity. Firms that remain viable, or even thrive, are staffed with decision-makers who capably steer organizations toward opportunities and away from threats. Accordingly, leadership development has never been more critical. In this chapter, the authors propose that leader development is an inherently dyadic process initiated to communicate formal and informal expectations. The authors focus on the informal component, in the form of organizational politics, as an element of leadership that is critical to employee and company success. The authors advocate that superiors represent the most salient information source for leader development, especially as it relates to political dynamics embedded in work systems. The authors discuss research associated with our conceptualization of dyadic political leader development (DPLD). Specifically, the authors develop DPLD by exploring its conceptual underpinnings as they relate to sensemaking, identity, and social learning theories. Once established, the authors provide a refined discussion of the construct, illustrating its scholarly mechanisms that better explain leader development processes and outcomes. The authors then expand research in the areas of political skill, political will, political knowledge, and political phronesis by embedding our conceptualization of DPLD into a political leadership model. The authors conclude by discussing methodological issues and avenues of future research stemming from the development of DPLD.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-80043-076-1

Keywords

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