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Fevzi Okumus, Ferhan Kuyucak Sengur, Mehmet Ali Koseoglu and Yusuf Sengur
This study aims to investigate what Turkish Airlines as a global airline company reports for corporate social responsibility (CSR) efforts on its corporate website by…
This study aims to investigate what Turkish Airlines as a global airline company reports for corporate social responsibility (CSR) efforts on its corporate website by developing a framework assessing reports of airline companies’ CSR practices.
Content analysis was conducted on reports, documents and written policies published on the Turkish Airlines corporate website by the end of 2017.
The research findings suggest that Turkish Airlines publishes numerous reports highlighting their CSR activities. The study results show that Turkish Airlines reports its CSR activities through reports, documents and written policies. While the CSR reporting efforts deal with all CSR areas, the environmental dimension is the mostly emphasized area.
The study provides a model and data-driven analyzes for decision-makers and policymakers.
As one of the first study in the field, this research examines CSR reporting efforts in the airline industry via a new framework developed for airline companies.
本论文旨在以一家全球航空公司—土耳其航空为研究对象, 探究其在官网上汇报企业社会责任（CSR）措施, 以开发审视航空公司CSR措施的理论模型。
本论文作为首个在其领域内探索的文章, 对航空业CSR汇报内容进行审视, 为航空公司搭建了新的理论模型。
Ferhan Kuyucak Şengür and Bijan Vasigh
While airports traditionally have been seen as classic examples of public enterprises, the government’s role in airport management has been changing throughout the world…
While airports traditionally have been seen as classic examples of public enterprises, the government’s role in airport management has been changing throughout the world. This study explores airport governance models with a focus on stakeholder issues. Relatively little is known empirically about how public, private, or public–private partnership (PPP) provision of airport services affects different stakeholders. The main aim of this study is to develop a better understanding of the impact of airport governance forms on stakeholders. For this purpose, a theoretical background focused on identifying airport stakeholders and their conflicting interests is followed by a qualitative content analysis using past studies on airport management. The results suggest that a balanced approach is required to deal with stakeholder interests detached from their governance structures.